Stopped by with my son to get jumper cables. A salesman asked if he could help. We explained what we needed. He suggested that we bring in our batteries and get them charged for free. This saved us a bit of money! I was very happy with the service. I give the AutoZone Parts store my highest recommendation.

I was traveling through Butte on a cross country road trip when the alternator in my truck went out. I pulled into autozone and they charged my battery for me while I pulled my alternator out in their parking lot. They tested my alternator for me and proved it was bad. They didn’t have one in stock but they called the auto parts store down the street and the manager James gave me a ride in his personal vehicle to get it so we didn’t have to walk in the rain. Such a lucky experience. Great store in my experience.

Good customer service. Great location. Busy store.

Worst customer service over the phone I have ever hadThe lady needs to find another jobThe sad part is I did all the work for her with a part number and still she was rude.She Needs to learn how to communicate

Great service, almost always have the part I need, or can get it quickly!

Good place to get stuff for you vehicle

Amazing staff went out of their way for a traveler. On the road for a horse rescue and a u joint broke. Kaleb made sure we got the parts we needed quickly. Thank you so much. God is good.

Tim was super helpful and determined to provide us with the correct alternator.

Very nice and friendly service.

Today was my 2nd time doing business here. Professional knowledgeable friendly staff and very helpful.

Fantastic...nice to see someone who knows all about my car parts.....

They are always very friendly and helpful

They had exactly what I needed

Quick and fast service

Staff very friendly & helpful. Also received a 10% veteran discount.

AutoZone in Butte is a terrible place to so business. My Girlfriend called them yesterday morning at the beginning of business (approx. 10 am) about an alternator we bought from them last year. They told her that it would be in by this afternoon. When I got to AutoZone this afternoon I was told that the order was not put in the system yesterday like we were told they would. So i did not get the part i needed to fix my girlfriends van from them. I did get the part that was in stock from OReillys for less money.

Its the staff that keep me coming back. Honestly, you can get pretty much anything you need from most parts stores so to me, it comes down to customer service. These people have hit a grand slam pretty much every time l have been in. They go above and beyond what l expect, whether its taking extra time to find out my truck had a mid-year change from a bolt to a Torx head or actually crawling under my truck to find the location of a sensor that he couldnt the location of in the computer. They are always my 1st stop. The only time l shop elsewhere is if they dont have something in stock (rare) and l HAVE to have the part that day. The staff are always polite, respectful and professional. I cant ask for more than that!

The team here helped me find the right part their associate Tim is so helpfull and professional Thanks Guys!!!

They have the parts that I needed and no wait

Excellent staff to help

A good place to get auto parts and help with your car or truck

Staff was a little busy but nobody jumps out to see if you need anything

We were driving through and developed an exhaust and brake problem. Came into town on a Sunday we were glad the store was open. Tim was very helpful and even gave us a reference for a repair shop in the area. Thank you we were able to get the car repaired Monday and completed our trip! Great and kind people make this place.

Great, and helpful

Great place to work with

Best auto parts store

Decent rewards club

Always seem to have what I need.

Very helpful and friendly. They let us borrow a machine and it was such a relief to know we could continue on our trip and wouldnt be a problem. Also If you go. Please make sure to stop by next door at little smoothy hut. They have great smoothy, specialty teas and or coffees. They were so good and soo friendly. I recommend the huckleberry lemonaide. Butte Montana. Everyone very friendly and helpful. GREAT PLACE TO VISIT.

Sunday evening, June 28, 2020, we were driving from Bozeman to the Butte airport while it poured rain the whole trip. When ascending Homestake, the Pilot started to miss and buck, I got in behind a semi and tried to limp my way to Butte. Fortunately, we were able to make it and got off on Harrison Ave exit and prayed to see something open. Low and behold we saw the Auto Zone store and went in. The store manager, James Schmith of store #3773 was there and proceeded to try and help us, knowing there was no place else to go on a Sunday night. He showed me how to put the computer gizmo on and then another thing which at 78, was like Greek to me. He held the umbrella told me the problem, he was just a great guy and a great help. He assured me, if I took it easy I would be able to get home safely and I did. He wouldnt take any money for his help and I felt really bad about that; he was amazing and so pleasant and provided service I havent seen or experienced in years!!!My wife had to use the rest room and dreaded it; she came out extremely surprised at how bright, clean, and well stocked it was. What began as a horrible nightmare, turned into a bump in the road and I credit Mr. Schmith for that. I cant say enough how much we appreciated him and his professionalism, compassion and great help. Hes made me an auto zone man! He did you proud!

Terry was a great help to me when I passed through Butte on a recent road trip. He helped me check my oil and add oil to my car. I am grateful for his help and kindness.

Very pleasant. They got my tool in overnight

Friendly service and a good stock of items!

They all need raises for the guys that worked in Butte location on 1-29-2020 ...I had a frozen pulley and they helped me replace it using their tools...got me back on the road...cant thank them enough...love to see great guys wanting to help...maybe some day I can do the same...my review star rating is 10.0!

Very helpful on what I needed. Very polite. I ordered a water pump for a 1998 Jeep Grand Cherokee they got in the next day

I needed a battery change in my 2017 Toyota I was helped by man Jonathan and a lady named Laura and it was the best customer service I’ve ever received they help put the battery and maybe a great sale talk the entire time with great conversation they were knowledgeable experienced and the best automotive retail I’ve ever dealt with I read that AutoZone five out of five

Helpful service

Friendly staff who are knowledgeable

Welcomed me the minute I walked in, asked if they could help me with anything and service was very timely. All and all i was expressed with the service.

Great manager......

Great service and good prices.

Very expensive

Very friendly staff even at closing they we’re willing to help us find what we needed.

They were pretty great. Helped me get what I was looking for and answered all questions I had. The guy who helped me even helped put the new bulb in. The only reason I gave them 4 stars was because the bulbs were pretty expensive even for the generic brand.

Put me on hold 10min hung up

Awesome customer service. Even offered to put our new battery in

Fare pricing & excellent customer care.

Very helpful

When I lived in Laurel, I was an OReillys guy, but in Butte this has much better service than the OReillys up the street.

Friendly staff, very knowledgeable and helpful. Will continue to return to them for my automotive needs

These guys are really good specially if you got a membership through AutoZone and you get pretty good prices here and theyre really nice and if you dont want to put something they in or something on or headlight in the put your bulbs in if I went there Ive had elbow surgery and they put my light bulb in my car like 10 minutes it was great

AutoZone gave me all the wrong Parts, they were not helpful at all. I had to take a Taxi n go Refund all my Auto Parts, over 300.00!

Had all the parts I needed in stock, and even helped me carry it out to my car!

Very helpful and very friendly.

After several trips the our Auto Zone I feel that I can give a 5 star rating . I have no complaints, the employees do a great job with their customer service . They rent tools which is great and they always have the parts I need and if not they can order them . I think the prices are a little high then the other auto part stores but its worth it . I hope this helps someone decide where to shop . Thanks Butte Auto Zone .

Very friendly and helpful even instead my wiper blades

To get all my parts for my vehicles

Outgoing and friendly people

Very helpful staff, am in there all the time and they have never let me down. extremely helpful

Good to see I am not the only one that thinks the manger there is a jackass. Looks at me like i am bothering him every time i go in there. Last time i will go there was today. What an ass

Helpful staff. They replaced the headlight bulbs for me and filled transmission fluid. They went the extra mile. Ill be back

Just a quick trip had everything I needed

Nice people able to point out other possible problems

I go here for all of my car parts..

Great place and people very helpful they will even help work on ur car 👍

They always have what you need

Good service

A good place for basics, but prices, and availability of quality, can be better.

Super helpful place for all of your auto needs

Great customer service, extremely helpful!!

The folks here are always friendly and happy to help and very knowledgeable. Ive never had to bring a part back

All the parts youll need.

They always have the right answer. Good staff.

I am writing to say thank you to Jeff for the kindness and excellent customer service he provided recently when my family and I were stranded by an alternator failure on our way home to Maple Valley, Washington from Yellowstone N.P.The alternator we needed had to be brought in from your Missoula location, and we had been towed into the KOA campground at Deer Lodge with no vehicle to come and pick up the part. Once the alternator arrived at your Butte store, Jeff used his lunch break to deliver it to us, and when we offered him cash as a gratuity for his kindness, he would not accept it. Additionally, he had me open the box to make sure the alternator matched the one I had taken off of our truck. Jeff truly went above and beyond to demonstrate excellent customer service. I hope he will get to read this review and be recognized for his excellent service. If you are reading this, Jeff, thank you.Sincerely,Scott Dyball

Friendly staff helpful in finding what is needed.

They even go out to your vehicle to lend a hand if need be. They have always been courtious to us.

Staff is friendly and knowledgeable, otherwise its autozone.

They were very helpful. Got my part in two days earlier than what the other shops quoted me, and at a lower price.

Terrible service, called this morning looking for a half nut for an alternator shaft of which they told me on the phone they had. After taking 20 minutes to walk over there, the attendant tells me they dont have it. Turns out they have everything for your car but that. I will not be going back.

November 29th at 8.04 pm we pulled up to Auto zone to get a fuel filter for my husbands truck that was broke down sitting on Harrison Avenue. The young man working was emptying the outside trash and said we are closed as we pulled up. We told him we were broke down and just needed a fuel filter. He replied sorry I cant help you we close at 8. Pretty sad customer service if you ask me. I for one will not buy anything there again. I will also call his boss Emery in the morning and l tell him how I feel about his staff and their compassion for a stranded motorist. After all it was 4 minute.

You break something going and see these people they will hook you up adapt to order it most the time your part will be there the next day.

The customer service representative help me and my friend put on the windshield wiper blades after purchase.

Favorite parts store to visit. Good people

The ladies are not very helpful...or friendly, the dudes are good to work with.

Very helpful and have always had what needed in stock

Friendly staff, they do have some bad parts and some good parts.

Great customer service

Friendly prompt but didnt have the tools I wanted

Great service and huge inventory

Best deal on auto parts in Butte.

Talked to an employee about the issues I was having and he could care less. He didnt ask any questions or give any advice. Then when I asked to have my engine code read, the employee just said I had wire issues witch is BS. Dont come here.

Great location, great people and great inventory

Very helpful

Employees arguing in front of customers and my purchase got rang up wrong three times.

Helpful staff

Quick

Great service

This is a good parts store

They didnt know that there was a tire shop and a gas station across the street. I asked where I fill my tires after buying a tire gauge. Not my job right?

Good sales people