We were towing an RV and our transmission overheated and needed to be towed to GM in Butte. Where it was finally warranted. It took most of 4 weeks to get a new transmission which left our RV parked in their lot. They gave us a loaner (new car) which allowed us to get back home. However, the temperatures in Butte when down to 14 and the RV needed to be winterized. In the end Josh, their service manager, allowed us to use his truck to tow the RV back home. That really impressed me that he would give us his personal truck. He then brought back the loaner and retrieved his truck. This group is personable, friendly and did all thy could to meet our needs. If we were closer they would be our exclusive dealer.

Great first service on my new truck!!! Owen is a very knowledgeable, and professional technician who made certain my questions and concerns were answered. The service writers were pleasant and professional as well. Great experience!!!

Staff was very responsive and got my vehicle into service quickly for diagnostic. Appreciate the quick service but the diagnostic cost of $130 seemed higher than typical. Need to return when the part comes in to complete the work.

Awesome service! I took my Tahoe in to have work done under warranty. Josh and Brian went above and beyond. Josh worked hard to get me a loaner vehicle and Brian worked just as hard to keep me updated, overnight parts and willing to stay late to get me back on the road asap!

Great customer service. Top notch Dealership.

I was driving my Silverado from Washington to Wyoming and as I got close to Butte, my pickup started to lose power. I called the service department at GM of Butte to see if they could help me. They said they could get it in right away. The technician quickly diagnosed the problem, fortunately it was simply a plugged air filter (that my dealership in WA had failed to change during my last oil change), they replaced it, and I was able to continue on my trip. I really appreciated the willingness and promptness of all the staff at GM of Butte who solved my problem. Thank you!

We had our van towed to the GM service center in Butte after being stranded in Whitehall with 4 young kids, a dog, a cat, and a trailer due to overheating caused by a coolant leak. Brent was extremely helpful and was able to get us seen first thing in the morning, fixed it up, and got us back on the road by noon. Thanks to the quick, quality service, our van towed our heavy Uhaul trailer over the course of the next few days without any issues and we made it to North Carolina safely!I want to express my appreciation to the staff, especially Brent, for being able to see us so quickly and accurately diagnosing and fixing the problem. We only lost 1 day due to that breakdown.

Did a recall for me. Very professional, quick service. Very friendly.

Quick, thorough, and friendly. Service here is far better than another GM service/dealer weve tried

Process was quick, and easy. Awesome people to make a deal with. Gave me a great deal on my trade and look forward to doing business with them again! Well worth the out of state drive.

Ray was able to get my car inspected quickly and without needless fluff and time. Gave me a comprehensive explanation of what was suspected at fault as well as a remedy so I could continue working on my car myself.

Five stars to the service department and Brian! We experienced a serious breakdown as travelers througn the cord time!h Montana and Brian made sure out part came in and the truck was repaired in record time! Thank you GM of Butte for catering to travelers in need!

Great service, service desk was very knowledgeable. Went out of their way to get us back on the road.

My truck had an injecter fail and I wouldnt make it home from Butte. They told me to come in right away. They quickly diagnosed the problem and started repair. I was on the road to Dillon in 3 hours! Now thats service!

What great customer service. Left california and needed an oil and air filter service. We were only passing through but they worked me in. I was only there for 1 hour they called and said they were done. Awesome

Great service fit me in as a travelerThey were kind and friendlyThanks Rebecka

Couldn’t have asked for better service.On a trip 600 miles from home and brake vacuum pump fails on pickup while pulling into butte hotel parking lot at 12 am. I called the dealer right at 7:30 the next morning and they told me to drop it off ASAP and they’ll see what they could do. They had my part i needed on hand and had it installed and had me out the door and on the road in under 3 hours. Brent in the service depo really pulled some strings to help a traveler out and i am very thankful for their service and help. Great dealership to work with!!!

The service department as always was friendly and attentive to my input, and completed all I asked to be done.

These guys are great . always willing to go the extra mile no matter what

I was welcome and treated very professional service was competed in quickly and professional

Fast and professional service department!!! Rebecca was awesome to deal with!!

GM of Butte did a good job. People are nice.

Traveling through Mt from Or to Mn, truck problem. They got us in, took us to and from motel for night. Went out of their way to help us get back on the road! Excellent and courteous service!

Very excellent repair service department! Highly recommend! Fast and honest!

Got me in right away and got us back on the road within a couple hours!! Friendly serivce!

Very quick oil change in and out all employees very nice

My new truck had an electronic issue, Butte GM got the new part ordered and installed right away. Thanks Butte GM

The technicians were awesome. I had a problem with the transmission. While they had it on the rack they saw I really needed new breaks. It was great they took the time to see if anything else needed done. They had to wait for parts but it was done within a week

I was driving from Los Angeles Ca to Kalispell Mt. I broke down 50 miles outside of Butte Montana in a rental. the rental company told me to take it to the nearest dealer and gm of butte was where I landed. I was given such a hard time from the rental company but these guys went above and beyond trying to help me out. Helped me get a hotel room and even got me a discount. made room on the schedule first thing in the morning to fix the car and even delt with the rental company for me. I cant say enough good things about this place. Because of them I made it to my daughters wedding on time. Thank you from the bottom of my heart.The crazy crying mother who thought she would miss her daughters wedding 🤗

Good experience so far with the purchase of a new truck.

Took my silverado in for the passenger side airbag. Do not set your appointment up online as they either have cheaped out and are not connected to it or have no clue how it works. I showed up for my 8am appiintment and they had no clue I was coming. Typical local Butte type thing where they are a few decades behind in the technology department.

Awesome service, great price for our new car, love this place....

Great service and totally satisfied

While traveling thru I had car problems. They got me in on an emergency, had the parts sent overnight and had us on our way the next day. Very friendly and professional staff! Thank you again!

Sorry, have had 3 negative experiences with service here. Paid for a service to improve pperformance and fuel economy.no difference afterward. Came in for some work with a factory cupon and had to fight with the Mgr to honor it as I picked the truck up the next day, even though I had called the night before telling them I had it and their service rep said no problem. Also recently had a air bag recall (was done fine) but they came up with a 3k repair recomendation,took to another servicer and two of the issues they found were non existent? The remaining two problems were done at half what they quoted. Be wary.

Go to Anaconda or Bozeman, not here. 3/3 times Ive tried to get my vehicle serviced they didnt even humor me with a call back which we agreed upon.

Car buying went smoothly. Pleased with the used vehicle we bought. Sales people were understanding when we asked for more time with the car. They promised to deliver it to us in Helena to complete the purchase which was a great service. The only negative is that the vehicle was promised to be detailed and it wasn’t cleaned, much less detailed, which was upsetting since it was part of our negotiation when paying full asking price.

This is a great dealership!! Its apart of the Butte Auto Group!! GM, Dodge, Toyota and Subaru!!

We bought a yukon xl denali from GMC of Butte we worked with Bill Johnson and he was great. They worked quickly and even delivered the vehicle to our home in Three Forks.

Service contacted me right away when I was dissatisfied. I was impressed that they cared enough to make it right.

Very helpful and courteous!!! Me and my son were traveling from Salt Lake City to Schweitzer Idaho for a ski race. Half way through our 11 hour drive our 2008 Chevy Traverse came up with a warning saying to service stabilitrac. We were just out of Butte and made it to the dealership. The lady at the service counter was extremely nice and got our vehicle in ASAP for diagnosis. They found a loose wire connection and got us back on the road within a few hours.

Top notch service on a traveling emergency! Josh Holmes is awesome!

My 2014 Ram was leaking oil. I thought I had an oil cooler leak. Turns out my oil filer was loose. They could have told me I was correct and changed me for a more expensive repair. They did not. Service writer was very nice and my truck was repaired and ready on time. They also took care of the open recalls on my truck and wiped down the interior. Will definitely come back.

Im not a fan of car dealerships and they are a perfect example of one..

Chance and Jerry are friendly and knowledgeable. They made my 1st new car purchase a pleasant experience. I love my new jeep!!

Jennifer in service was amazing and super easy to deal with. Fast and professional service. Very appreciative of the work they did and the pleasant people.

Great location

I would leave zero stars if it were an option. I drove an hour and a half to come here. They didn’t have any record of my appointment so they made me come back an hour later. It was only supposed to take an hour to service my truck but it took over 2. They also tried to charge me for stuff I didn’t ask for.

Excellent service. Brady is extremely helpful.

I change my oil here all the time, they do a really good job.

I went in to here to get my ac fixed. They quoted me about 800. I agreed. They called me later wanting another 800. I told them just to fix what i origionally wanted fixed. The next day my ac was dead. I refilled it myself and heard a leak. I took it back to them and asked them to fix it. They told me to go to auto zone and get some new port plugs myself and change them myself. Which i did. After refilling the ac again i saw a massive leak in fhe condensor. Which they denied. after getting back to billings i had to pay another shop 500 bucks to finish reparing the screw up that the butte dealer made. I have never been to a shop that told me to fix my own problem before or wouldnt fix fhe problem they created as it wadnt leaking when i got there. I would higjly recommend using somekne else. It was a total waste of money.

Robby did all the work to get me approved over the phone and then delivered the car to my door! (I live in Helena.) He is truly a professional who looks out for the best interests of his clients.

These guys are a rare find, a truly honest dealership. They got me into a great vehicle and gave me a fair trade in value. You don’t find a place like this very often. I drove 3 hours to get my car from these guys and it was more than worth it. I will recommend you guys every chance I get! Thank you all!

Great people. Eazy to work with. Definitely we be back when its time for a new car

Went to the dealership to look at a car that met our needs and wants. Was greeted by Tom and he was very kind and was more concerned about us than getting a sale. He made us feel welcome. He took us for a test drive and helped us in every way all the way up to the sale. He also followed up after the sale. Would definitely buy from again. Highly recommended!

Keith Johnson was very helpful in helping me get into the truck I always wanted..

Great customer service. I never had a problem with them

We recently purchased a Yukon Denali and the process and service couldnt have been smoother. Our sales rep was happy to take our call, answer questions over the phone and had all our paperwork ready when we came in to sign and drive.Their prices were incredible. From Finance to sales, every interaction was low pressure and friendly. They went out of their way to ensure that we where comfortable with the technology and features of our new vehicle.

I would never go back. I bought a 32 thousand dollar truck and drove home and then went on a trip to Idaho before returning I noticed a massive amount of oil under my pick up I drove home after checking all my fluids This was Sunday I called the salesman I bought it from Monday morning he gave me the runaround Darrell finally returned my call and told me he would help me oh I forgot to mention that the salesman told me to call Butte and talk to Stacy I left two messages And called two more times never receiving a call back then is when Darrell called me and told me he would help me that never happened I took the truck to my son-in-law a certified mechanic at dark horse customs Bozeman He after conferring with billion Dodge his diesel mechanic determined the oil was coming from the back of the engine by the turbo I again called Darold on Monday I told him what the situation was he accuse me of driving around the country Trying to figure out what was wrong with my pick up I told him he had not listen to me and that I Had only taken it to someone that I trusted he said he would see what he could do and get right back to me that was three days ago I am very angry and disappointed I saved a long time to buy a new truck with cashI just recently retired and look forward to a new truck and some adventures I have not even been able to drive my new truck I do not appreciate people telling me they will do something and not delivering anything disappointed Dr. Melody J Clark Ennis MT I called billion dodge in Bozeman talked to Tara she got me right in and was very understanding and professional

Great experience purchasing a new truck here. Very easy to work with and they got me a great price too. Just wish I lived closer so I could come here for maintenance too.

Went there recently for a recall on an older vehicle and they were very professional and courteous throughout the entire process. My waiting g time was what they told me it would be and they were very helpful with how the questions I had. Their waiting room is pretty cozy and generous as well.

This was my second oil change on my new car at BUTTE GM AUTO and again they did a great job. Appointment was on time, service completed timely and they identified a oil leak which will be repaired under warranty. Its great having your GM car serviced by a dealer where they keep all the records and they know your car. I bought my car at BUTTE GM AUTO and the sales experience was great, and now Im enjoying the same great experience in their service department!

Very very Rude staffThey did not have what I wanted, so they ordered it for me online. When they got it, the price was much lower than what they had told me, so they charged me almost four times for the labor and I ended up paying the same price. Also, what they did for me should have taken 15 to 20 mins (they told me that themselves on the phone) but when I went there it took them 2.5 hours. I complained to the GM but they did not do anything neither. Just told me they have talked to the dealer and they said it is how long it actually takes. Will not go back there again.

A year ago gave a review of 10. Bought a car everyone was friendly and did an excellent job. Now I have brought my car back for a repair. I am not impressed with the service department. The girl named Kayla has been nothing but rude and unprofessional. I am going to get it fixed and take my business elsewhere after this.

Great service and amazing price!!! I live in billings and was going to get my headlight replaced but they were going to charge me 350.00. I was coming to butte for my kids basketball tourney and thought Id see how much they charged. I got great service and was only charged 101.00. Thank you butte gm!!!

My family buys all their vehicles from Butte GM and Rhyne has always been excellent to work with. He is knowledgeable, friendly and makes the process easy and quick. I will continue to go to Rhyne and recommend anyone who is searching for a vehicle to see him. Thanks for the excellent customer service!

Have worked here almost 6 years! Great people to work for and with... we all do our best to help our customers...

Great experience! Very helpful in answering all questions I had honestly. Were very willing to work around my schedule and needs.

Go see Mike. Hes good, and a nice kid, too.

Awesome place to buy a car. Will make you very happy. Brenda Johnson always works so hard to make you happy

Everything was going great and they even drove the vehicle up to Whitefish for us. The reason they are getting a 2* is because they drove it up to Whitefish. We were told the vehicle was going to be detailed and there was nothing to be fixed. After the initial inspection there was a seat belt broken, the inside plastic step broken and the car was not clean (there were sunflower seed shells on the floor). They did pay for the seat belt to be replaced quickly, which is appreciated. When we mentioned the vehicle being dirty and the broken step, they said they would get back to us but never did. We agreed to pay for the plastic step cover, even though that still should have been fixed before ever being sold. Its been about 2 months and several messages, we still havent heard back from the salesman or manager. This is completely unacceptable and it should not be this difficult to get resolved or call back the client. Based on our experience, it appears they are more interested in getting the sale instead of taking care of their customers.

I have taken my car in several times and i get screwed every time, they lie and break stuff, the shop foreman ray said the tire pressure system is making me abs light and my traction control light come on, so they had to fix them all. when i had a real honest mechanic look at it the laughed, and got it all fixed for 45.00 dollars. i call the dealership back and they told me they did not see any lights on at all. they need to learn how to take care of customers. (do not go there)

Great selection of vehicles and a very professional sales team. Nate, the manager, was fair and a pleasure to work with.

This place is where you want to go for any automobile problems or to buy your next vehicle. This place had went beyond to make sure I was taken care of. Your family!

Parts Manager Mike Horvath did a amazing job helping me troubleshoot and getting me the correct parts I needed.

Big lot good selection service department very helpful and professional

Good service, had an oil change and they were very nice.

Great service department, especially Jennifer!

Great service! Had an oil change done right after Christmas and it was done in a timely manor and also have a waiting room with popcorn,coffee and of course the cool FISH!

My other review is from Dedalliance.Ive never cared enough to write a review but here I am because of their terrible service. Where do we start? I should start off by saying Ive never not owned a GM vehicle and my Grandpa retired from GM after 22 years so this hurts a little to leave a review like this because I respect GM and enjoy their vehicles. This is by far the worst shop Ive ever been to and Ive lived in 7 different states across the US. So first time they made me mad was when my starter was going out. A guy working in the service department I believe was a manager told me to just Drive it until it breaks (Because its a great thing not being able to start your only vehicle when youre in the middle of no where) So I told them no youre gonna fix it. They put on a new starter which was a non GM part because it was cheaper. That starter failed within 2 weeks due to some water in it or something (Probably because it was poorly installed) so they upgraded me to a GM starter for free (Which is the only good thing theyve ever done). and then issues with my transmission they werent very helpful. But just recently my computer is having problems in my truck so I took it in to schedule them to look at it, first off they only do oil changes on Saturday which makes it impossible for anyone that works to get stuff done. But anyway, I was trying to schedule a time to come in and the person working told me to just come back when it starts acting up again. So Ill come back when the computer just fries itself and I lose all power to the truck (Just kidding, Im never coming back). Ive had enough with this dealership and when I buy a new truck to replace this one (For the reasons listed above, lol) I will not even consider them an option Ill drive some where else and spend my money. So congrats on losing a life time of service and sales because the only thing Ill ever buy is a GM. Just because youre the only dealership in an 80 mile radius does not mean you can treat people however you feel like that day. When I walk into a business I expect them to listen to what I tell them and fix my problems and then I pay them, I have no problem with that Im honestly at a loss to why Im always told to come back when something breaks? No, its called preventive service and I do not appreciate being told to just wait until something breaks, this is my only vehicle I can not afford for it to not start up every morning. I took it to the dodge / Jeep dealer in town and they set me up with an appointment in 5 minutes simple as that, they didnt tell me to just let it break some more. Ill never go back to this dealership. Its a shame they put a bad name to a good brand that supported my Grandpa and our family for 22 years and Ill be sure to tell everyone to never come here. Im still at a loss, all I wanted you to do is take my money and tell me whats wrong with my truck? Im not waiting until it breaks and Im stranded in the middle of no where. My family is a GM family, you are not GM, you are not worth the GM name and never will be. Im disgusted by this and its honestly sickening. Im sad I even have to give a 1 star review, but it doesnt go to negative where it belongs.

Walking in, Sales man Jeff was polite, friendly and took time to escort me to Service Department. Service Department was prompt and courteous and they were able to take me in on their busy schedule to not only do an oil change but to ensure I understood the Oil Change Indication on my 2016 GMC vehicle.Thank you Service Deparment

They were great getting my car in and the oil changed

This is the worst dealership in the world... they lie about whats wrong and try to over charge 1000 times what it should be. and the service writers are very rude, please get a better chevy dealer in butte mt.

Recently traveling through and had some unfortunate car trouble. I cant thank the service department at Butte GM enough for getting us back on the road. We made it safely to our destination. Their friendly service eased the stressful situation.

Will never go back. Had my truck there over the summer for basic work. Nothing was wrong with the job done other than it was more pricey then anticipated and they didnt change my power steering fluid, which I was charged for. But the main thing thing that ticked me off was that my ashtray along with $10-$15 in coins was gone along with my auxiliary cord. Called back up to complain, was told multiple times that a manager would call me, still to this day 3 months later never got a phone call. Lost my business as I have always gone to GM dealers for service, not anymore unless its warranty work. Id highly recommend Car Tune as I have been to them twice since Butte GM with nothing but great things to say about Kevin and his team.

Excellent service department, they went above and beyond for me and my family when our vehicle had some electrical issues. Thanks for being a trusted local dealership that people can actually depend on! We have always bought from you and we always will!

Amazing service. Never pushy! Would definitely recommend

Service person friendly, recognized my husband as the owner even though I brought it in. Gave us options for servicing and requested we look at the warranty. Very helpful, knowledgable, friendly.

Thank you Butte GM for the up most excellent service each and every time I come in there! I can see a huge difference in your service department over the past couple of months!

We had to bring in our 2005 GMC Envoy for some computer problems. The staff here are very friendly and knowledgeable. Kimberly Garland was especially helpful.

Found me exactly the used truck I was after, I had to come in from out of town and was limited on time. They had everything ready and I was in and out in 40 minutes, including the test drive. I will be back.

Very helpful staff and competitively priced vehicles. Would definitely recommend for anyone shopping for a vehicle in the area.

Great place to buy your GM Cars & Trucks

They did a great job and had my truck finished in less time than they quoted.

My other review was posted under Stephen Reavill, for any references I make here.So, after some all of the previous stuff I mentioned in the other review happened I came back to the dealership because my truck was breaking, it had developed an exhaust manifold leak, miss fires, burning through gas to the point I got 4 MPG, spewing out white smoke all because the GM dealership told me to Drive it until it brakes well thanks for that advice because it basically totaled my truck.So, now that I needed a new truck and my only vehicle was not really trust worthy to drive anywhere else safely, I took it back to this dealership to see what kind of trade in I could get on it, and I figured Id give the sales department a chance to prove their worth. So, I get there I talk to this sales guy and he asks if they can take my truck into the shop to investigate it to give a trade in value. I told him no because I dont like the shop and I already tried taking it in but they wouldnt do it as I explain in my other review. So he goes and gets his boss, who presents himself to me as the owner of this Dealership, So I tell him the same thing I wouldnt let their shop look at it because I refuse to allow them to touch it. So he says okay and we go out to do a quick scan over my truck so he could give me a value. After looking at it he says his value on it would be $5,000 which was more than generous. So I asked him, if that just a trade in price or can I just sell it to you for that price (Because I wasnt sure where I would be buying the replacement vehicle at the time) and he said it can be either for trade in or a cash offer, and I ask the same question multiple times just to make sure I was clear on it. And the sales guy even said When we make an offer we dont go back on it and I told the sales guy and the owner of the dealership that I still needed the truck because it was my only vehicle and I was in the middle of moving my stuff into a storage unit because my lease was ending soon. So they said thats fine and to just come back when Im ready to sell it and or buy something. And while there, I also asked to see what new trucks they had available and pricing to get all of that information to compare it other places. Well, they tried running my credit score and all of that to get me financed before they would really even take me serious about buying anything, which was confusing because how am I supposed to know what I need to qualify if I cant even look at the trucks and get a solid out the door price first? So long story short, they couldnt get me approved for anything so they wouldnt talk to me anymore basically. So I thought okay Ill go figure out my own financing and look at other dealers. A week later I come back in because I had forgot to mention I had an aftermarket remote starter in my truck and was wondering if it would add any value or if I can just remove it so I can install it in my new truck (which I still hadnt gotten yet). And the sales guy went back to talk to the owner guy and came back and said the 5k dollar offer was not a cash offer and they wouldnt add any value to it for my remote starter lol. So, basically they lied to me by saying they never go back on their offers and the offer was from the owner of the Dealership! I guess hes not good for his word? Ill be honest, my truck was barely worth 5k in perfect condition and it was not in that at all, but that being said you cant give me an offer and tell me its good forever, and then not stay true to your word.So I call up DaveSmith in Kellogg Idaho and I got a great deal on a new 2018 Silverado 2500 HD Crew Cab work truck. And they were very helpful and nice to me. Fast forward to about 4 weeks ago I was in Cali and my new truck got flooded on a drive on beach, totaling it. I called up DaveSmith again and bought another new truck, 2018 GMC Sierra 3500 HD Crew Cab SLE.So, congrats on losing out on 2 brand new truck sales because youre a worthless dealership that has a crappy mechanic shop and a dishonest lying owner. Youre not GM.

Great experience Jeff went out of the way to get the car in and show me the vehicle. Thank you

Since my car had a lot of miles they would not honor a recall. These repairs had to be done at the dealership and since they had such a bad service department, my next car will not be bought there.

Warranty work was needed on my new Terrain. Butte GM Auto gave me a loaner car to use and the work was done quickly.

Brenda is an awesome, please stop in and see her. She will not hid anything and will be right up front on how things look with everything.

Great am considering buying a new gmc was treated very well