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Benztek Independent Mercedes-Benz Service Center
231 S Frontage Rd #1, Burr Ridge, IL 60527, United States
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Benztek Independent Mercedes-Benz Service Center

Comments
An
Review №1

They do a great job. Kind and very courteously in detail about your vehicle .

Pa
Review №2

We have been going to Benztek for a number of years to service my wifes 2007 S500. We have been very satisfied with the service and savings on repair & maintenance of her vehicle.After many years of driving a different German car brand, I have finally switched to MB myself. I am looking forward to Mike and his team servicing both of our cars and keeping them on the road for a long time.If you are used to going to a MB dealer for your regular maintenance and repairs, I think you maybe shocked at the professional service you can get at Benztek without all of the overhead and inflated prices charged by dealerships.

To
Review №3

Actually one-half of a star. I took my M Class Merc. into the shop to be diagnosed for a suspension issue. I was told and agreed to a (125.00)basic diagnostic fee, and to an additional (125.00) for an in depth suspension diagnoses. Later Mike calls and states that he cant figure out what the issue is... and that it would cost an additional $475.00 to contact tech support. It turned out to be a bad fuse box... Days later Mike emailed and stated that I didnt actually pay for tech support but for additional unwarranted test that he decided to perform (fuel supply, ignition and air intake) Long story short, I feel that my bill was padded, and will not be doing business with Benztek any longer.

Ch
Review №4

BenzTek is the Best Place to take your Mercedes! Michael is knows his Mercedes vehicles! Highly Recommended! Thank you!

St
Review №5

The service is amazing, the customer service is amazing! If you are looking for a trusted and noteworthy mechanic this is your go to place!

Ki
Review №6

While I had my Benz this was the only place that touched my vehicle. It was always well taken care of there. They even had coupons! Imagine that.

Ke
Review №7

What a fantastic first service from Benztek. I knew my car needed more than the routine maintenance so I was bracing myself for the estimate.Benztek identified some issues that needed immediate attention and performed my recommended service for 120K mile service at a more than reasonable price.This is my new service center!

Ky
Review №8

Mike and his team are nothing short of professional. Extremely polite people to speak with on the phone or in person. 100% positive experience and I would highly recommend this shop to any other Mercedes Benz owner out there.

St
Review №9

Excellent Service you can trust! I have been bringing my cars to Benztek for over 10 years and I have always received great service from Mike and his team. Its rare when you find a service facility that you have 100% faith and trust in that they will be fair and honest. I feel so lucky that I found Benztek to maintain my cars and allow me to save money over what the dealer would charge. As far as quality; I have never been disappointed with the quality of service performed, from scheduled A or B activity, suspension work, engine service, brakes, etc...Thanks Benztek for delivering consistent performance.

Ro
Review №10

Ive been using Benztek exclusively for maintenance and repairs to my Mercedes for over 6 years. I started with Mike and his crew once the extended warranty ran out on the E500. The car is now 13 years old with well over 100,000 miles and it remains my principal driver.Mike has always been forthright and honest with me. His estimates have been accurate, his work has consistently been high quality and his turnaround time has been as promised. The very few times that some rework was necessary, it was performed quickly and accurately without excuses. I have recommended Benztek to fellow Mercedes owners as a lower cost, very reliable alternative to dealership service. Ill continue to use Benztek as long as there is a Mercedes in the garage.

Mi
Review №11

It is hard enough to find a competent mechanic as it is, let alone one who is trustworthy and principal centered. When I’ve had services performed on my MB S420 at Benztek, from a simple oil change to a major repair, they do the job right and at a very fair price. They make me feel as if my car is as important to them as it is to me, I no longer let any other dealer or shop service my Mercedes Benz. I wish more business operated like the folks at Benztek! Give them an opportunity to service your Mercedes Benz and you will see what I mean, you will become another one of their happy and satisfied customers. God bless Michael, his family and crew at Benztek!Sincerely,Louis Michael “Big Cat Daddy” LarsonDarien IL / Key West FL

Se
Review №12

5 Star Experience! Very knowledgeable and professional. I chose Benztek based on reviews seen and a personal recommendation from associate. Benztek earned my trust, and I gave them a try after an experience at local Mercedes dealership.A local Mercedes dealership, who gave wrong diagnosis to a suspension issue and issued an outrageous quote for the wrong item (non warranty item). I know enough about cars to hold my own, and informed Mercedes service manager that its obvious their staff has a wrong diagnosis and why. Eventually, the service manager admitted the error and warranty work completed as desired. However, they lost my trust.Since that time, Ive taken both my used Mercedes solely to Benztek and will keep going back. Benztek takes the time to hear my concerns, to explain whats wrong, and takes care to do only the work necessary to make vehicle in tip top shape and roadworthy. Very conscious of doing quality work and they have earned my preference. They even offer coupons periodically to help reduce the cost of service intervals, etc.

Di
Review №13

Ive been going to Benztek for several years now and Ive got to say, its the best place Ive ever been to for Mercedes repairs. The owner is an honest guy, really knows his cars. My little C class is always completed as promised, always to my satisfaction and at a fair price. The friends that Ive referred have had nothing but great things to say about this shop.

Er
Review №14

Great service, and nice facility.

Da
Review №15

My Experience with Ari and Independent Mercedes Benz was great. Ive been bringing my cars to his shop for many, many years. Ive always felt that he was not only a great mechanic, he was always knowledgeable, honest and at a very fair price. Ive had major work done in his shop (including clutch, transmission, brakes etc.) Ive also had oil changes and tire rotations. He has always been there when I needed him. I hope my car doesnt break down, but Im comforted knowing who I will bring it to. Ari, thank you for always fixing a bad situation. Now if only my wife would stop riding her brakes and driving over potholes :) I highly recommend this garage.

Jo
Review №16

Mike and his team were great. I was trying to purchase a C63 from out of state. Mike squeezed the car into his schedule at last minute notice and completed the Pre Purchase Inspection. He found many issues with the car and let me know how much it would be to fix. He saved me over $8000 by steering me away from this car. Will definitely send any other Chicago area PPI work his way.

Th
Review №17

Benztek in Countryside is a very welcoming car repair shop. The proprietor is a warm person who is willing to help you with the problems of your Benz car. He does a good job for you. His judgment on potential problems of your is trustworthy. He is honest. According to my assessment of this place, the proprietor would not try to make money of your lack of mechanical knowledge about your car. Often such shops try to make more money by pushing you to do unnecessary repair work; the owner of this Benz repair shop will be a reliable person from my experience with him. I have been using his service for over five years now, and I am satisfied. I still take my car for yearly services and other needed repairs. Mike, thank you for your honesty and genuine mechanical skills. - +Chor-Bishop Kyriakos

g
Review №18

I would like to thank Mike for all the professional help. I have been to other shops but Benztek really surprised me. Thanks

Ce
Review №19

Great service and fair prices! Mike takes the time to explain all your mechanics that he repaired on the Mercedes and he will also let you know what else youll be needing soon.

Ki
Review №20

Very good service. Perform all regularly scheduled services on Mercedes. The car wash afterwards is a nice touch!

Cr
Review №21

Wish it was better

Ro
Review №22

Great directions

Information
7 Photos
22 Comments
4.5 Rating
  • Address:231 S Frontage Rd #1, Burr Ridge, IL 60527, United States
  • Site:http://benztekusa.com/
  • Phone:+1 708-579-3200
Categories
  • Auto repair shop
Working hours
  • Monday:8:30AM–5PM
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–12PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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