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B & E Towing & Auto Repair
15W760 N Frontage Rd, Burr Ridge, IL 60527, United States
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B & E Towing & Auto Repair
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Review №1

Prompt, courteous, and professional. Quickly dispatched a flatbed to haul my disabled vehicle from the Tollway shoulder to an auto body shop adjacent to my home approximately 60 miles away! Would use them again if needed! Definitely recommend B & E Towing and Auto Body.

Aa
Review №2

Thank you! B & E..Spoke to John night before told him my issues with my brake light & Alarm gave me a good qoute, along with Pre-repair report! Took it in late the next morning and Chris took care of me! I highly recommend this place quick service,clean, & highly professional!!Thank You Guys🍻🍻🍻

S.
Review №3

Tow truck driver was EXTREMELY RUDE and NOT HELPFUL to my daughter.Towed the car after an accident without her consent, then initially wanted $900 for the tow. Questioned the bill and ended up paying $350. My insurance would have towed for free to my bodyshop.

Za
Review №4

My car battery died and I needed a jump. John from B&E arrived quickly and was very helpful. Highly recommend.

Ka
Review №5

Have used B&E several times. They have always been honest, dependable and fair. I trust them not only with diagnosing the problem but with the work they do!! Never have had any a problems. We have had brakes done as well as check engine light problems! I will continue to bring my cars here!!

Ca
Review №6

Excellent service! I needed an emergency tow and B&E was perfect. John was professional, knowledgeable, and very prompt. He took great care of my car and he was a pleasure to work with.

ci
Review №7

My first experience using B&E was excellent I needed roadside assistance for a flat tire and I received speedy service and John fixed my tire in no time and I was on my way. The second time was for my Toyota needing a tow to B & E Auto Repair Shop they replaced a hose and I didn’t have to wait a long time for service. This shop is truly professional to the max. Would definitely recommend!

Ro
Review №8

My truck broke down on me around 12 am and they had a truck to me in about 20 min. I do not live in the area so I was stuck but they had me fixed up by 11am the next day and the price was incredible. Thank you b&e team! You guys are rock stars!!!!

Da
Review №9

Called 3 other towing companies this was the only one willing to take me to my location, driver was professional and knowledgeable. Will definitely use them again

Ha
Review №10

Best tow service Ive had! John Ross was very helpful, insightful, and hands-on. Highly recommend.

cl
Review №11

Way overpriced pritty sure they replaced parts that didnt need to be

Ka
Review №12

John was awesome!! My tire blew out on the highway and he came to help put my spare on and hooked me up with a new tire at the shop! Very professional. Would recommend to anyone!! Thanks John!

Ib
Review №13

Cant say enough good about B&E Towing & Auto Repair, have dropped my truck off multiple times for maintenance, and have used their UHAUL rental service as well. Great people to do business with!

De
Review №14

Very NICE man that came to tow: however be SURE to have receipts EMAILED and NOT sent to your phone. Mine would NOT OPEN and when BOTH my husband & I called their office to ASK for the receipt to be resent; the man did NOT seem eager to assist...and receipt was NEVER SENT (2 calls). No reimbursement from insurance. Thanks B&E from a struggling hard working family! Boo on your customer service A plus for the tow truck guy. Get a PAPER receipt if you can!

Da
Review №15

We ended up stranded 2.5 hours from home and Don took the time to help fix our vehicle and get us back on the road. He just happened to be where we were helping on another call and he didnt have to help but did. Would recommend this amazing business to anyone!!

G
Review №16

U-Haul drop off went smoothly except attendant was not wearing a mask. Wear a mask to get 5 stars.

Ka
Review №17

Just stopped in at B and E auto for some auto work. John was amazing! So professional and honest, which is such a great value for auto work. Great guy - and everything was quick and easy. Highly recommend!

Mi
Review №18

I have never been disappointed with B&E tows or mechanics. The drivers are prompt and courteous and the mechanics are up front and honest. I never question what they tell me or wonder if Im being taken advantage of! I have recommended them and will continue to do so!

Si
Review №19

Amazing service from John! Had to get a tow. Very fast, reliable, and great communication! Thank you!!!

Pa
Review №20

Fair prices and great service! Also they explain stuff to non car people like myself....

Jo
Review №21

I called for a tow truck. John was quickly send to my location and was friendly and professional he gave me a reasonable price. I Will recommend this tow truck services

Kr
Review №22

When you need a tow out of the City call B & E. Efficient and fast during rush hour.

Ky
Review №23

John was great! I used B&E for towing. He was quick and extremely nice and helpful!! Thanks again John and B&E towing! 🙂

He
Review №24

John and the entire staff were amazing. Fast out of town tow, great communication about repairs, honest, and extremely reasonable price.

sa
Review №25

I highly recommend B&E Auto Repair they are very good .

Da
Review №26

The moving division of B&E Auto (located in Burr Ridge) was a great help to me recently in disassembling and moving office furniture. With only a 2 day window and a very busy moving weekend, two of the owners of B&E were willing to help. When other moving companies reprimanded me about the short notice and the fact that it was the end of the month and a holiday weekend, B&E owners asked questions and figured out a way that they could be of help. They showed up exactly on time, did great work, were nice guys to deal with and their price was very reasonable. I highly recommend them, and I will call them first the next time I need moving help.

Vi
Review №27

I hit an out-of-nowhere problem and was super panicked. Thank god they were within range and THANK GOD they were the kind of mechanics you hope for.Responsive. Communicative. Friendly. Fast. Not to mention, a clean facility with a comfy sitting area.If I ever hit an unexpected issue again, I hope I’m stranded within range of these pleasant, professional mechanics. But, honestly, I would be happy to go out of my way to see them!

R
Review №28

Ive worked in the Burr Ridge/Willowbrook area for 20 years and have taken my cars to Terry & Chris regularly. Theyre great mechanics and really good guys too!

De
Review №29

I have a Toyota Camry push start car. I happen to lose both keys to my car . And I took it to Toyota to they told be I had to buy a new key and it was $130 to program the key. Okay i did that what was supposed to be an hour job for $130. They could not do the job and wanted to charge me $1400 for 9 hours of labor to remove my dash board and replace an new ID Box. I could not afford so I had B & E Auto pick up my car. John who owns this shop asked me my story I told him. He asked if he can take a look at it. So I took a leap of faith and said OK. Long story short what Toyota could not do B & E Auto did and got my car up and running with out removing my dash board and replacing the ID box. Of course for a lot less. John and his works were great and did a fanatic job on communicating with me. They definitely went above and beyond to get my car drive able and I could not be any happier. I will go back to them moving forward and trust that they would do a great job and it give it their all. Thank you B & E Auto and HUGE thanks to John. Thank you!!!!

Ky
Review №30

John at B and E auto was the most honest mechanic I’ve ever dealt with. He did the rear brakes on my Mercedes and went out of his way to call and let me know that the price was going to be $10 more than his original quote because I needed bracket pins. Most mechanics wouldn’t bother to make sure it was okay prior to picking up something that inexpensive.John and the other mechanics at B and E were phenomenal! I would recommend their service to anyone looking for quality work at an affordable price. He saved me over $600 compared to other quotes I received. Thanks again B and E!

Ke
Review №31

I called my insurance company for a tow and they sent this company. I called at noon and was told that someone would be there to get my car within 60 minutes. Two hours later the car had not been picked up. I called and was told the driver was in the way. An hour later the insurance company called to ask how the tow was. I told them I had left but it had not been picked up before I left. They called B&E and were told my car was at the mechanics. I called the mechanic and they told me it wasn’t there. I called B&E and they said they would call the driver. Then they told me it had been picked up and was on the way to the mechanic. My dad went to check and 20 minutes later it was still at my house. The tow guy came while my dad was there. He had another car in the truck and told my dad that one would be dropped off first. It took 5.5 hours to get my car towed 15 minutes away from my house. But the worst part to me is that they lied every time they were called and kept saying it had already been picked up. I can never trust a liar and I will never use them again!

cl
Review №32

Quality work at s great price. Me and my family always go see John & Chris for all our auto needs! Its great to know when you have a mechanic thats not ripping you off... this is hard to find!

Je
Review №33

Very professional and reasonable.My car broke down,and within 30 min they were there.The tow truck driver John was very polite,and helpful.I will definitely call them again.I highly recommend this place!

Mi
Review №34

Awesome service. Mechanics are super knowledgeable and very friendly. Great place. Towing services are very prompt and they take good care of your vehicle.

De
Review №35

They were smoking in my car! I dont smoke! And when I called to see how much it would be to get my car out, the guy on the phone got all in his feelings, asking if I hung up on him. Boo-hoo. YOU TOWED MY CAR!! Maybe this isnt the job for him.

Ke
Review №36

Great service good price 👍

Sc
Review №37

Awesome service. Driver was professional, courteous, and had us back on the road in a matter of minutes. It was probably a total of 45 minutes from when I called until we were back on the road, which seemed very reasonable to me.

Ra
Review №38

Love this auto shop. Mechanics are super knowledgeable and very friendly. Services are very prompt and they take good care of your vehicle.

Ma
Review №39

Emergency tow and repair - fantastic job on everything - more than reasonable prices

Ga
Review №40

GREAT service to tow your vehicle.

Le
Review №41

I highly recommend this company professional and affordable, John was on time, and he was so friendly.

Je
Review №42

In a time of desperation, this company was very professional and courteous. My tire popped and shredded while on my way to work on i55 near rt 83 (kingery rd). They were extremely busy today because of the weather but they did show up in the timeframe they stated. I was really impressed by that. The prices are reasonable and very fair. I have used a towing service before and I was charged double the cost for a comparable service. This will be my go to towing service, especially if I could request the driver I got today, John. Going forward I hope I don’t have a flat or any tire damage but if I do I have stored their information on my phone and won’t bother even looking anywhere else !!! Highly recommend and I wish I can give them 10 stars!! Thank you guys so much again! FYI I THINK THEY ARE OPEN 24/7 FOR TOWING!

Do
Review №43

Got service ftom John. Very patient and knowledgable guy. Quick and clean

Ra
Review №44

John and Chris helped me out a lot. Got a nasty flat on I55 so I called them. John was there in a few minutes to tow my van. Chris patched my tire fast and I was on my way. No fuss, no up sell and a very fair price. Thanks guys, I continued my plans for the day as if it never happened.

Ch
Review №45

I always hear that everything happens for a reason. After wasting time waiting on one tow company only for them not to show, then having another too busy for me, B & E was to the rescue. And based off the customer service I received from B&E, Im actually ok now with the other 2 companies not helping me. My tow guy John, was so dope! He showed up on time, and although it was an early morning call, he still displayed a pleasant attitude. He had no problem driving from the suburbs, then to the city. Getting my car on and off the truck was done in record time, and he wasnt all rough with my baby(car). Now while I hope Im never stranded again, if so, Ill definitely be calling B & E again looking for John.

Er
Review №46

Called for a tow. When they got there, asked what the problem was and offered to take it back to his shop. Called back to shop to get estimate. They kept their price and finished the job quickly. Thanks guys.

M
Review №47

Great guys

Ab
Review №48

All the employees I talked with were very polite, and professional. I was in and out in few mins even though they had to do some things on cell phones since PCs were old. I wish they had bigger parking lot.

Ed
Review №49

Great work Honest People Ive been going here for quite some time and they fix it right the first time and dont rob you on the cost. Highly recommend B&E

Ge
Review №50

I have to trust these mechanics and they do excellent work at reasonable prices.

Ev
Review №51

Great service over all, on every level. Will definitely do future business

Br
Review №52

Chris and Eric are awesome mechanics they keep my vehicles in top shape they also keep the majority of the police departments in the area Vehicles safe and sound I highly recommend B&E 4 oil changes and keeping the car and great shape.they were excellent in my electrical problems in my old Ford.

J
Review №53

Very straight forward and down to business kind of place. For my family, it was perfect!!

Ev
Review №54

I went there for a car inspection. The guys were very genuine and did a great job for a reasonable price. Excellent.

Vi
Review №55

John with B&E absolutely best in class, ETA 1h, he showed up 30 min earlier, towed my car without any damage and took baby steps to put her on the bed, great job, hopefully im not gonna need any tow service soon, but if i have to, he will be my choice.

Je
Review №56

Best mechanics around.

T
Review №57

I recently had my car towed in for repairs to find new owners, they were wonderful from the towing and the repairs, highly recommend (especially as a female handling car repairs herself)

Mi
Review №58

They are scammers its like a highway robbery, they towed my car less than 5 miles distance, less than 18 hours storage after a friend was driving it late at night, it was parked by the side of the road, long story short they took advantage of the situation and over charge me to release it, if this happened to you dont take it, i filed a complaint online after contacting them and they refuse to refund me the overcharged amount this is a free online consumer complaint you can file online or print the form fill it include all documents and mail it.definitely not recommended rude scammers

Sa
Review №59

Worst business in Chicagoland. Do not recommend. #racketeering

IV
Review №60

I called towing 7 pm on 1 31 2018... sent the address... no call no show.. later driver answered and said he had another police tow and he will not gonna show up.... waiting in the cold and find out that towing not even going to show up was very devastated experience ...

Ty
Review №61

Great group of guys, they are fair and honest. Not easy to find these days.

Ap
Review №62

John Ross was a Godsend! Ice patch landed me in the ditch and he showed up fast! Got me out and back on the road in no time. Thank you!!!!

Ad
Review №63

They got me in within half an hour of calling to check out problems with my battery, and had me fixed and out the door in 30 mins. Very reasonable prices and friendly staff.

Br
Review №64

Great place friendly staff, fair honest and affordable, highly recommend!

Eb
Review №65

I called for a tow at 4:40p and my car wasn’t picked up until 7:10p. When the fat man arrived never spoke and he didn’t even get my car on the towing bed.

Mi
Review №66

The mechanics here are very knowledgeable and nice guys.

Ar
Review №67

The worst towing company I ever dealt with, theyll lie about mileage! Had my suv towed by this company and they told me it would be 70.00 to hook and 3 per mile. So i went to mapquest just to do an estimate on how many miles it would be and it told me 27-30 at the most with taking two different routes.Ok, when the driver makes it to my house he tells me the route he took and it was one of the routes I pulled up on mapquest so I said fine. This is when everything went south, the driver told me it took him 42 miles to get my place and I asked him how and he said it was a lot of construction. LIAR, I took the same route and there was no construction!!!!!!!!!!. I ask when I called for the tow, if they accepted credit cards and they said yes but when I went to pay the driver he told me to write all of my credit card info down on a piece of paper and I refused to do it. Then to add to it, when I called in to make payment over the phone to his dispatcher; whos name is ERIC: WAS THE RUDEST PEICE S@#T!. I asked him to explain to me how it took his driver 42 miles to get my place when we both took the same route. He went off stating that he goes off of his drivers odometer not mapquest and thats fine but how do u factor in 12 extra miles. He threatened to call the police if I didnt pay and I told him fine ill pay but this would not be the end of it. Im placing reviews on every website possibe, this place is a ripoff so dont bother calling them unles you have money to throw away.

La
Review №68

My car got towed and was there for not even 96h(4days) but I paid for 5 days.After that I waited for almost an hour for the guy to drive me to the yard where my car was located.Not recommended to anyone

Ja
Review №69

Terry Chris John are the best

Je
Review №70

Had a hard to find uhaul truck ready to go

Ka
Review №71

Always a good experience renting out a U-haul van/truck

Et
Review №72

Terry was incredibly rude. Beware. This place is a scam.

Br
Review №73

Very reasonably priced and good mechanics

Do
Review №74

Extremely helpful

Ca
Review №75

I was quoted a price for the wrong service due to the miscommunication these guys really helped my out by bringing back the vehicle without a tow charge I elected to fix the issue my self so I really appreciate you guys bring back my car thanks!

Gw
Review №76

Called to ask a simple question and the guy who answered was so rude.

We
Review №77

Worst service ever the mechanic was very very rude

Information
14 Photos
77 Comments
4.2 Rating
  • Address:15W760 N Frontage Rd, Burr Ridge, IL 60527, United States
  • Site:https://bandetowing.com/
  • Phone:+1 630-655-1296
Categories
  • Auto repair shop
  • Car repair and maintenance
  • Moving supply store
  • Tire shop
  • Towing service
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:7AM–12PM
  • Sunday:Closed
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