Exceptionally clean and well maintained. The care to keep the facility in good condition is noticeable.I would like to see a graded ramp on the threshold of the indoor storage building. Currently theres a small 1-inch step-up from the outside. For most people they can can drive inside the facility to drop off their items, but in the event that you have a large semi trailer to unload from the outside, a ramp would be nice for the dollys and carts to traverse over.
Great room for storing your stuff! Paula is very helpful and friendly! Clean building.
Metro storage has been wonderful to work with. Paula has been extremely helpful getting set up for our storage unit. Very well priced, we were moving into our unit about 30min after arriving. Would highly recommend using them.
They have very good storage here and its very clean looking price is not too bad good place to store your stuff
Overall great service from beginning to end of our unit lease! Paula made the process pretty easy and swiftly!
Paula was very helpful, friendly, and informative! I would recommend this place to anyone!
This is an awesome storage facility. It’s well lit, has excellent climate control, it’s very safe ( I am never uncomfortable) and manager Paula keeps the place immaculate. Plus she’s always available to answer questions, etc. I highly recommend this Metro Storage
Paula was AMAZING to work with! So professional and quick
Great service!! Paula was wonderful and nice. Very knowledgable and explained everything nicely. Would use this storage place again in the future if needed!
I have now 4 units that I rent and I enjoy working with Paula. The facility is conveniently located and very clean.
Paula has been nothing but great. Great service. And the place is very very well kept
It was a terrible experience. It took 45 minutes to rent a unit and I had to guide her through the availability of units via website. When signing for the leases the tablets didn’t connect and became extremely frustrating for all. I would highly recommend retraining the clerk who helped me. Such a kind heart but needs coaching. Invest in your people and technology!
They are a tad pricey, but well worth it my stuff is in a temp controlled storage which is great. I have had my storage for close to a year and a half. Very pleased with them.
I love Paula at Metro Storage!! Shes always kind and prompt when getting in contact with me if she has ever needed to! Rent a unit at Metro seriously there is no other place like it!!
Paula did a great job showing me around, amazing service, she was very nice overall very happy. The location very clean and very nice 😁 happy costumer!
Paula is very easy to work with. Place is always exceptionally clean and ready to go.
Very clean facility. Security seems to be in tip top shape. Paula at the front desk is wonderful. She answers questions easily and has a smile on while doing it. Definitely recommend storing your stuff here!!
Came in because we had some questions about renting a storage unit. Paula was very friendly, explained everything to us in detail, and gave us a tour of the place. We are happy new customers! :)
Paula gave outstanding service and showed us a super clean tour! By far the cleanest and best smelling storage unit I’ve seen, and it even has climate control. Flawless storage units and amazing prices to match!!
Paula gave a very quick and detailed service! Had no issues getting setup with the storage unit. The facility itself is also very appealing and clean. Highly recommend their services.
I have been a customer for several years and have enjoyed my rentals. Have switched between units seamlessly, facility is clean, and have had no complications with billing, unit accessibility. I have had great service form all staff members as well!Great place to rent and store!
Great experience getting started! Paula was friendly and helpful. Very clean and well-lit environment :)
Paula is amazing! All the staff were very nice and helpful and went out of their way to help me out!
Ashley was amazing helping me with everything that I needed. Ive used you guys before and had such a good experience that of course you were my first pick this time!! So clean and I have no worries about my things.
The workers there were very nice! The units and inside the building is clean and I always feel safe entering the building. The workers are really good with communicating and helping out. Paula who worked at the front desk helped me with arranging my move out and made it very easy for me. Thank you, Metro Self Storage!
This place is great! The manager is awesome - very helpful and it’s super clean! Highly recommend!
Paula was so kind and helpful with helping us find the perfect storage place! The storage facility is one of the cleanest ones I’ve seen and all the units were easily accessible! Would deff recommend!
We were having a hard time especially during COVID with keeping up with our storage and they truly showed that they cared about our well being by giving us curtesy calls so we wouldn’t lose our precious memories and furniture! Thank you! thank you! thank you! Come in and show Paula some love! She’s ALWAYS a pleasure!:)
Ashley and Paula(manager) are two of the most thoughtful, helpful people I have ever met. I locked my keys in my car (I do not like automatic locks), and Ashley with the approval of Paula drove me to my apartment and waited for me while I got my keys. I appreciate these two ladies very much. Thank you from the bottom of my heart!!!!
I had the best experience here. Paula and Ashley were so accommodating . . . . . Thank you so much for helping me I will def come back and before this storage company to others
Excellent service well explained. Wonderful facility with very friendly staff. Thank you Ashley and Paula!
Paula at the Burnsville Metro Storage was extremely helpful! She explained the different alternatives and worked with me so I could decide on the best alternative for my situation. The facility, too, is excellent! Very clean and well maintained. Happy with my choice.
The property was very clean and smelled good when I arrived. Paula gave us a tour around and I was impressed. A great option for storage!
Paula has been wonderful customer representative. She goes extra mile to help me as a customer whenever l am need of her assistance. Metro Self Storage is a beautiful place to have as storage unit. The area is kept clean and safe.
Paula was great! The building is nice and clean! Good storage!
This is a great place! I’ve rented a few units, as needed & my niece has a unit as well. Great people (Paula is super helpful!) & really clean. Look for deals on their site.
Paula was very helpful and provided excellent service! It made a stressful move a little less stressful, which was great. Would definitely recommend!
Very clean and secure and the property manager is very kind and helpful.
Paula is amazing, great customer service! I walked right in, all of my questions were answered. The building is extremely clean and very secure which is exactly what I was looking for. Thank you!!
I like the service because they treat you with Respect.The place Always clean and Their customer serviceVery professional. They always have smiles onTheir face. Mrs. Paula And Mr. Herbs. They representThere company with dignity and integrity. Thanks youFor the serviceSincerelySabina M. Leal
Great staff, clean facilities and reasonable fair pricing!
Paula was a great help, everything was explained clearly and quickly. The faculty is spotless and easy to navigate!
I recommend THIS storage facility to everyone, friends, family and otherwise! Most bang for your buck 💰! The manager, Greg, is upbeat, polite and very helpful! This place is conveniently located, competitive prices and believe me the prices are THE BEST! It’s clean here, SECURE and if you don’t have a mask 😷 there are masks available for free! They know how to take care of our valuables and their customers! No doubt a Five star quality Self Storage all the way!!
We chose Metro Self Storage because of the close proximity to our house and the indoor climate controlled units. But the secure entrance, indoor loading and loading and ease of use makes this place the best storage units I’ve used.
Paula has been super helpful getting me set up with a storage unit!
Thank you Paula for the great service 😁
Ashley and Paula are great. Very friendly. The place is clean.
I worked with Paula and Greg, each on different days, and was very pleased. They were both very professional. I thought they explained everything to me in a clear concise manner. I appreciate how they made it all friendly and relaxed. I would not hesitate to use their services again.
I live in FLORIDA and I still use Metro Storage . The personnel at the Burnsville location aer really awesome.. The building is always spotless. This makes it a great place to store my personal items.The manager and her assistant are awesome.
Paula is extremely friendly and kind! The property is very clean and well kept!
Very helpful and pleasant experience. Paula provided wonderful service finding the unit that best fit my needs. Highly recommend
Very pleasant experience! Unit was clean and there is very secure access. Lots of dollies for moving. Paula was very helpful!
Friendly and helpful staff. Paula was good to work with.
The manager was super nice and great to deal with.
Ashley and Paula have been amazing over the past year, along with Greg they have been understanding and so helpful, I will always recommend this storage unit facility!!
Ashley and Paula where great helping me get my storage unit. Very clean facility!! Thank you!!
I really like the controlled climate atmosphere. It is a very secure location where you are able to pull your car in to unload plus you have to leave through an additional gate. The staff is very helpful and eager to answer any questions you have. 10/10 recommended.
Paula was great to work with. She helped me find the perfect storage unit for storing all of my belongings!
The customer service was very very excellent a highly recommend coming here Paula was very easy and awesome to deal with
Easy process to get a unit. Always plenty of carts and two elevators for easy movement from your car to the unit. Great prices as well for climate controlled storage. Only leaving because we are moving to a new state.
I received a great deal today and no problem at all, especially Paul is good and helpful. I recommended metro storage also very clean
Great service very friendly and helpful and Paula made it so much easier for my family to move stuff in the storage unit and they are clean and have great space for a great price!!!
I had a great experience with Ashley at the Burnsville location Very friendly the staff was very friendly kind and helpful.I will recommend this place to all my friends
Very friendly staff! Super clean and secure. Greg was awesome! He helped us out pick out our storage unit. Explained everything in great detail.
Great clean service by Paula. Courteous and pleasant.
Paula was really nice and helpful I appreciate her and the stores is very well taking care clean I like it thank u Paula for your help your the best
The female clerk was extremely nice. Clean & neat facility
These guys are the best. I worked with Greg, got a great deal, and was in and out in minutes. I would recommend Metro Storage to anyone looking for a climate controlled, safe place, with great customer service. Keep up the good work, everyone!
Ashley was very helpful showing available storage units in all sizes!
Paula was very helpful and friendly and took the time to explain the contract and procedures.
Paula was a very helpful to me and the facility was bigger cleaner and more spacious than I thought a great place to store your belongings
Very friendly and welcoming staff. Facility is clean and easy to use! Paula delivered excellent customer service!
The representative was very helpful with all the information needed to get the rental started. Its nice to work with a nice and safety conscious person in these adverse times.Thank you Greg for your help.
Friendly service from Paula and Herb. Would definitely recommend. Clean facilities that you can trust.
This place is amazing!! The staff are friendly and they breakdown questions so I could understand them. also the unit is indoors which makes it very nice I can go through my stuff in a warm area. they provide dollies and cart for me to transport my things to the unit for free. The facility is very clean and well put together. And the price is really cheap compared to other facilities.
From the moment I walked in, unsure of the storage size I needed, to the moment I left as a satisfied customer, I had a very positive experience. Greg took the time to show me the different options, was very personable, and was overall excellent. I would highly recommend Metro Storage to anyone. Convenient location, indoor and outdoor access options, wonderful customer service. You won’t be disappointed!
Paula was very nice and helpful with helping us find the perfect type of storage for my items. Definitely would recommend her!!
Paula was so attentive and helpful! I appreciate everything that she did for me!
Paula did a great job, nice clean facilities
Metro storage is both climate controlled and has units outside. I have been doing business with them for over one year now and I love there accessibility and convenience of renting. They have everything you need to make your move and storage simple and secured.
Kind and helpful staff, very clean and professional atmosphere.
Paula,Was amazing! She was super swift I had no issues signing up and getting my unit!
Ashley was awesome! Super easy process.
Paula was incredibly helpful getting us all set up to move into our unit!!!
Thank you Paula. Super friendly and helpful. Site super clean.
Paula is the best!!! Always helpful and really greasy prices!
Very clean, accessible storage units. Great location
Metro is very clean- up to date on the latest products avail. always very nice. the space they have avail. was larger than my previous place. the unit is like brand new, very clean with good lighting.
Paula was amazing! Knowledge, efficient and transparent. Glad to have had her!
Very clean and well kept! Thanks Paula!! (:
Mrs. Paula, the manager, was very helpful with explaining everything and helping pick out a unit that was right for my needs.
Paula helped us choose a storage unit and was so kind and informative!
Paula did a great job giving us a tour and we found a unit that was perfect for our needs!
Paula is Always available and courteous….
This is an extremely clean, easy to navigate and spacious facility. There was a great move in deal, and Greg was wonderful to work with. I would absolutely recommend it.
A great place for storage room and my friend renting from this place. I would definitely recommend
Paula and were very helpful.. great customer service. Helped me check out in a timely manner..forgot my keys! Great ace to store your extra stuff!
Very clean and well organized. Paula was very helpful.
Paula was wonderful to work with! Second time using them.
I worked with Paula this morning to assist with my storage unit. She was awesome and very helpful.