Counter personnel need some more training on application . More practical knowledge of auto repair and maintenance. Computerized parts book only tells a part of the story. You need to at least have a basic understanding how the part works and if the part requested is the proper replacement part as per application.

Had a battery go bad that was still under warranty but I couldn’t find proof of purchase. Came in thinking I’d most likely have to pay for a new one but the lad working was nice enough to honor the warranty. Customer service was great, I’ll definitely be back.

Joyce, at the Burien store, is incredible. The computer told her the wrong part number, and she went out of her way to find exactly what I needed. Out of this world customer service

Advance Auto Parts in Burien is a awesome place to get what you might need to fix your automobiles getting them back on the road, this place is very easy to find and theres plenty of parking places to park youre car at while your there . I like this place #love

Liz made the difference. A hard day, softened by the patience and understanding of a customer service centric associate that went above and beyond to do all she could to make a long, troubled day, better. Thnx! Liz.

Waiting on the line almost 15 minutes and 4 person are there they dont do nothing....

Good customer service

I picked up brake pads this morning. The staff was friendly and helpful. The store was clean and presentable. I like to order online then pick up in store. The discounts are better when purchased online first.

We purchased an overpriced battery in. dire need from the store in Burien WA. I attempted to return it with the receipt less than 30 minutes later. The manager denied a refund or credit, indicating it was too used. There is no such refund policy on the receipt or posted....will not return or refer business to any of my thousands of cutomers to this franchise.

I got the windshield wipers I needed for my truck. For a nice change they had what I needed and installed them . Very expensive though.

I work here

Great help all the time

The guys were extremely helpful

Great customer service!! When I needed to get codes for my check engine light the woman behind the counter kindly came out quickly to help me & even gave me tips on what to watch for. ⭐⭐⭐⭐⭐

Good job

A great place to buy Autoparts.

This is the best place to buy parts. Great discounts all the time!! Especially if you order online and pick up in store.

I have been going to these guys for 17 years and they are always helpful and knowledgeable about all issues I have presented to them. It is really nice to find a car parts store that has old heads in it and not the newbies that know nothing.

Cool store. Looking for unusual part. They actually had it. Impressed.

I drove 30 mins to get there because they had the parts that I needed. Then I realized they had good prices and great customer service too. Score!

Awesome and friendly people

Better than AutoZone or Oriellys just because you can use coupon to sweeten the deals. Just Google for the coupon codes.

Staff here are nice and friendly. Found items that I wasnt able to find through their competitors.

Very satisfied with items purchased and the customer service.

Very knowledgeable and helpful.

Great service friendly people

Good parts.

Good parts friendly service

They have what I need!

Oil sales 🚦Tool sales 🚙Car cleaning supplies 🔧

Good service

Good customer service

20 minutes is too long to wait to buy one wiper blade. The store had 2 customers including me and 2 employees but one was on the phone forever but wanting to take the money that as in the store ready to be spent. I left the store without buying my blades. Terrible service

Great service

Ok

Good parts

Super helpful

I found what I was looking. I like it