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AutoZone Auto Parts
120 SW 148th St, Burien, WA 98166, United States
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AutoZone Auto Parts
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Ne
Review №1

There good people,good products for your car needs. There even willing to come out to your car and help install wipers if its not too big a job and there not busy there happy to assist you. The prices are way better than OReillys, oops I hope I didnt offend anyone. Its just my opinion ok?? .

Am
Review №2

I had a wiper fluid off on the freeway and Eduardo was extremely helpful and friendly. He helped me find the right wipers and even installed them for me! Thank you!

St
Review №3

Good consumer level parts and accessories retail. Lots of pretty stuff and ordinary parts. They will not have a starter for your 1940 import.

Ja
Review №4

Nice helpful honest appearing employees !

Ja
Review №5

Only a few knowledge staff members. Most seem like they dont care much for customer service or helping with a problem.I would suggest knowing exactly what you are going in to get before going here.

Ta
Review №6

Some very helpful staff, and some with attitudes.. Overall a good place to get what you need for your Automobile

Ma
Review №7

Very well stocked; found what I needed and got some useful advice from one of the salespeople.

An
Review №8

The employees treat everyone like thieves ..but I like the parts and didnt let it bother me.

Ta
Review №9

Great, had exactly what I needed - general purpose grease.

Du
Review №10

Very helpful friendly staff.

Ho
Review №11

Great prices and I love re eiving the bonus coupons in the mail.

Yo
Review №12

Called today to get price info on a tune up at 12:33pm and someone answered the phone but didn’t greet me. The girl who answered was talking to a co worker about abuse and how some guy hurt them. Made me on hold for over a minute with no greeting for calling. Finally hung up.

da
Review №13

Nice people great service.

Kr
Review №14

Great people 👏

My
Review №15

The manager is very rude and poor customer... and no return even you didnt use because of not working brand items.

Be
Review №16

AutoZone Auto Parts in Burien at 120 SW 148th St, is way cool the people that work there are nice and very helpful getting you what you need doing everything thing they can to help you . I love this place. #love its very easy to find and theres plenty of parking places. Its a good place to visit for your family & friends . Thank You AutoZone your Awesome.

Ni
Review №17

Always use the military discount before your rewards...I learned that the hard way because as it turns out after the points are applied you cant discount the order and the transaction couldnt be cancelled in store, The manager was very helpful and understanding so I did have to wait for the help desk to clear the transaction and to have the points restored but honestly the customer service is what made this a 5 star experience at Autozone.

Ca
Review №18

As a single woman Ive always gone to Autozone. Theyve always helped me change bulbs, little things without my asking. Today I went in for windshield wipers. The manager was very friendly. He said this young man will be glad to help you change them I could tell the guy wasnt happy. We get to my vehicle where he informs me Im not changing those, they have a pin. I dont like those he was rude from the first moment he helped me.Time to find a different store.

Da
Review №19

Ive talked about this place are very unknowledgeable and dont really seem very concerned about your well-being or if youre content

Jo
Review №20

Good service and you can find everything you need for your car

Li
Review №21

Beyond Great service, Andres placed the driver wipe in no time at all. I had no clue how, he did it for me.

St
Review №22

Not bad, the selection isn’t as great as other locations.

De
Review №23

Spent a half hour at the counter and no one even spoke to us so we left and went another parts store granted they had a delivery no excuse.

Vi
Review №24

Better than other autofart stores

Ad
Review №25

The store Manager Eduardo is very polite and a true leader. He personally installed my new car battery. I will stay a loyal AutoZone customer.

Ro
Review №26

The AutoZone auto parts store location I frequent for do-it-myself upgrades/repairs or service to my truck has all the supplies to cover these model specs.TheR ealInternetMan😎

Sh
Review №27

They had the part I needed in stock. For a 1992! I mean, it is an accord, so its not exactly rare, but still. To be able to drive right around the corner and have everything I need on hand? Thats not a typical car fixin experience for this guy.

Ke
Review №28

Terrible service, the chick Ashley P. Who works there has the worst attitude rolls her eyes at everything any customer says and makes snarky back handed comments to customers. They are a huge joke, dont shop with them!

ko
Review №29

I went to return a rental tool, and when i did they ask for the card that i purchased the rental with. It was my sisters card so i did not have it. But i had the receipt. They said i had to have the debit card. I went to another one and they did not ask for a cardIf i have the receipt i should not need the card i purchased the tool with.

Ki
Review №30

Friendly atmosphere, nice employees, and they had my battery! I always go to Auto Zone for car stuff like wiper blades, lights, etc. They will put the blades on for you, connect your battery, and they now have a diagnostic tool like those ads on the internet - you can just drive up and get checked - all for free! 5 stars for sure!

Ro
Review №31

They seldom have what I need.

ap
Review №32

The employees are super helpful (if they understand the question youre asking) and there is a pretty good selection for the items they carry (>2+ options for every type of product).

Al
Review №33

Went in with what I thought was a serious issue and the guys were extremely helpful. Best location on the west coast

Ro
Review №34

I am thankful that they will see why your check engine light is on for free.

Je
Review №35

Had a great experience. There was an older gentleman there that helped me out with a battery problem I had. He came off as very genuine and happy to be there and made it a pleasant experience. Ill make sure to return.

Ga
Review №36

Great customer experience. Read my check engine light for free. Chris got me set up with all the right tools and parts. Got my truck fixed for half of what the mechanic quoted me. If you need parts this is the place.

St
Review №37

Great customer service, very fast and friendly

Ro
Review №38

Auto Zone is the place I choose to purchase Auto parts for my truck,that seem to have the best pricing.The Real InternetMan😎

Lo
Review №39

Love the assistance I get when I need it and quality products to keep my car in quality shape

De
Review №40

Normally pretty good. But today I I stood at the ready here for over 15 minutes without being helped and there was nobody in store so pretty bad customer service today

Ro
Review №41

I stop by this location to pick up tools that i needed and use my gift card that has a balance of $25 when the guy ring me up he said my total is 21.43 so i have him my gift card and when he scan my gift card it even show that the it has a balance of $25 and then on the screen it show new balance of 3.57 and that should have been my remaining balance on the card but the cashier who dont know what h is doing made me pay 3.57 instead it supposed to be the remaining balance on the card. I know its only 3.57 but hey its still money. I would never go to this location anymore.

He
Review №42

People work there very helpful

Ro
Review №43

Quick friendly service. Prompt getting. Had what I needed. Explained options.

L'
Review №44

Smelled musty in this location like no one had on deodorant. Service went from ok to bad when I declined to give my phone number for rewards. The guys whole attitude changed.

Ba
Review №45

Its difficult To receive above-board help in a parts store when youre a woman. Here, they are willing to see past gender and get to the heart of the matter, which is how to help you with your car care needs.

Ro
Review №46

Good food! Great atmosphere!

He
Review №47

The sale manager is very rude and very poor customer service. Will never go to that place again and I dont recommend that place to anybody. Its a no go place

Li
Review №48

Wonderful people. They helped me fix my heater. I have always had a great experience here.

Pa
Review №49

Anything you needs for your car except customer service

Jo
Review №50

Helpful they answer questions do I have to them

As
Review №51

Best customer service Ive received, impressed they speak anywhere from spanish to bosnian...they cut my price by half of what my mechanic quoted me. Asked to speak to their store manager to give their store credit and was the most caring person ever meet. CUSTOMER SERVICE 101 FROM THEM.

Er
Review №52

Good auto parts store I shop there frequently enjoy getting my military discount and saving on parts

Bj
Review №53

The best, especially the discount for frequent buyers...

sh
Review №54

Love this place. I had many questions. And they answered all of them. Thank you Auto Zone

Gi
Review №55

A guy named Michael was super helpful at the AutoZone in Burien. He was knowledgeable and really quick at helping me get my oil and washing fluid all fixed up.

Hu
Review №56

Theyre dishonest when I got my van battery went dead on me and wouldnt start it I took it to burien AutoZone to be charged and they told me it was a bad battery and gave it back to me dead I took it up to budget batteries where the guy had originally bought it and he said it was just fine and gave it back to me fully charged can you put a multimeter on my stuff and it turned out I needed an alternator well in between giving him my battery at budget and getting it back I bought a brand new one from White center AutoZone I used it for 2 days replacement alternator put my old battery back in there and got it fully charged and Ive been using it to charge my phone off in the back of my van for like 2 3 weeks now it finally died so I took it in. AutoZone burien and they gave it back to me and told me its a bad battery and Id be willing to bet its dead but its not bad battery its less than 2 months old and its only dead because I used all the juice in it this time I know theyre lying its not a mistake theyre dishonest I will never do business with the store again ever and I would recommend that nobody else does too because you cant trust them go to AutoZone in White center the guy there was nice he sold me my stuff and in one case gave me a discount for no apparent reason and when I went to buy my battery which these guys had told me he was going to cost me like $137 the guy in White center only charged me less than a hundred the people that AutoZone in burien are dishonest too bad for them to because its an old van its going to need a whole bunch of repairs and miscellaneous things replaced probably a lot of them over the next few monthsbut Ill sell it to the scrap yard for 50 bucks before Ill buy something frofrom AutoZone in burien again ever the guy at Budget battery I know for a fact will tell you the truth if your battery is bad hell tell you that but if its good hell tell you that and hell without his meter and show you right in front of do it right in front of you so you can verify what hes doing hes hones and if its batteries you looking for I would recommend that you go to him you didnt lie to me in fact tested my stuff and told me my alternator was bad he doesnt do alternators he could have told me my battery is bad corroborated AutoZone story and sold me a new battery instead he told me the truth and sent me somewhere else to spend my money I like that its honest

BK
Review №57

Ok some people dont have knowledge and should work else where, the people who do know are awesome!

Da
Review №58

Helpful, friendly employees whom were able to help me find exactly what I needed

Ma
Review №59

I had a great experience. All the staff was super friendly and helpful! Chris lohr stood out he was so helpful! Thank you all at this autozone location.

Ma
Review №60

Absolut RUDE personal! Will contact management if that should happen again. Rick put me on hold for 15 minutes. After I called back Ashley yelled at me in a total unprofessional kind. You two aren´t skilled to work with customers!

Ev
Review №61

Worst experience of my life! Worker named Marylin accused me of stealing a battery i was try to return. she was the one who had sold it to me the day previous. had to forcefully take my battery out of her hands to get it back. never going back again! I am not a thief and her accusations are absurd!

Ju
Review №62

They are very helpful. Prices are pretty good.

Pa
Review №63

Very Helpful

Br
Review №64

Good place to get automotive stuff if you know what you need and dont need much technical knowledge.

Co
Review №65

Dont trust their computer.Inventory count has been wrong multiple times.Call first and make them put their hands on it before making the trip.

Om
Review №66

Friendly employees I liked the store I found everything I need.

ch
Review №67

Very bad customer service you cant return something if its open apparently lmao.. some elderly lady with bad attitude .. never buying anything from here anymore...ridiculous.

Wi
Review №68

Very nice people and also extremely helpful.

Er
Review №69

I bought a starter here for my truck. Lasted 2 days and the bushing fell out of the nose cone and left me stranded. Returned it and they gave me a new one. It lasted 1 day and the bend drive spring broke, left me stranded again. I threw the part in the garbage where it belongs and went to a profesional parts distrubutor and bought one. No more getting stranded. Just the worst quality of parts. They should be ashamed of what they are selling.

Ez
Review №70

Called first spoke with a man who seemed to understand what I needed and even told me to be patient while he would be able to help me but it wouldnt be easy. Arrived to an employee on her cell phone getting upset she had to answer the phone and ignored me as I walked by three times. I wanted to give her a minute since it seemed semi.busy. I stood in front then a man asked what I needed. I lifted the hood only for him to tell me he couldnt remove anything by law. Just wanted you all to know so it wont happen to anyone else!! They are all very nice and all but maybe just asking a simple question as hey will we need to be removing anything? Because I couldve just said yes and then that wouldve saved me a drive there. I hope I dont have to go there again but if I do I will also ask more questions I suppose.

Je
Review №71

Got a new light for my girlfriends car. They were very helpful.

CJ
Review №72

Alex was great putting the battery in the car

Sa
Review №73

Not to happy with the prices. Did get help researching parts.

Ji
Review №74

Installed my wind shield wipers No charge good job

ni
Review №75

The elderly gentleman who helped me attempted too sell me the part I was looking for piece by piece, spoke down on me and suggested I finish taking apart the brake caliper I brought in to avoid a core fee in the parking lot. When I explained that I needed the entire drive side brake caliper in its entirety and I wouldnt be taking anything any further apart the ass hat suggested that I didnt know what I was talking about. When I provided him with the part number I was looking for and explained that I already called in prior to coming to ensure they had it he was absolutely flabbergasted that a lil ol gal had any knowledge of such things and promptly told me that the part wasnt available. Douche tried taking advantage of me and I can only assume its because hes not aware that ladies of my caliber not only work on our own vehicles but even sometimes know what the hell we are talking about.

Ni
Review №76

They had the oil I needed at the normal price but no funnel either to borrow or even buy. Thier suggestion? Just roll up our receipt and use that. Guess it worked but dang a little messy.

Da
Review №77

Is like everything if you dont get a good customer support you dont give a good review. Young boy here just to lazy to give great service.

Jo
Review №78

My experience with automatic zone here in Burien is that they are busy doing other stuff and youre left standing there waiting and waiting, I stood in line and was the only person in line and they took fone calls even though I had been standing there awhile..

Ne
Review №79

Good service

Ly
Review №80

Found it. Very helpful.

Ju
Review №81

What youd expect from a parts store. Being in Burien Plaza loses a star because of the drug addicts and aggressive homeless people and especially car p prowlers.

Ro
Review №82

They were very helpful and very friendly environment.

Ca
Review №83

If auto parts is what you need,....this is the place!

Al
Review №84

The older lady was very rude. Very unprofessional.

Ma
Review №85

Store optics are nice. Staff very friendly but not particularly knowledgeable.

Le
Review №86

Friendly and easy to do business.

ad
Review №87

Like any AutoZone, you usually can find what your looking for. The guys at this counter were friendly and more then willing to help.

Co
Review №88

Any thing you need for your car..

Ro
Review №89

Fast, usually has the parts needed in stock

Te
Review №90

Very helpful staff, they diagnose my check engine light I fix the problem

So
Review №91

Unfortunately the service I received at AutoZone this time was pretty bad I came in with a fairly simple question in regards to my turn signal on my vehicle and asking what lights or brackets I needed to replace the turn signal unfortunately the employee could not tell me what I needed to replace it or if I needed to replace the entire light setting luckily I went to another Auto part store and was actually given some helpful advice and help fix the problem sorry guys AutoZone is a no-go zone for me

Am
Review №92

Pretty good

Bo
Review №93

Finally starting to get the feeling of the local Parts House

ZO
Review №94

Good place to shop

Ma
Review №95

Very helpful

Bo
Review №96

Nice & quick

Sa
Review №97

No ablan español

Ma
Review №98

Asked for my vehicle info when.purchasing Snickers.bar

Da
Review №99

Except for the guy who returned our car was so RUDE.....we got a new tire and husband said whys it so dirty and he said when you take the rest your car to the carwash you can clean it too...WE PAID FOR NEW BUT LOOKED USED

Sa
Review №100

Their Sales mgr John is rude and talk down to women.

Information
23 Photos
100 Comments
3.8 Rating
  • Address:120 SW 148th St, Burien, WA 98166, United States
  • Site:https://autozone.com/locations/wa/burien/120-sw-148th-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A1173&y_source=1_MjQ3MTQ3Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 206-241-4560
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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