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NAPA Auto Parts - Genuine Parts Company
736 N Victory Blvd, Burbank, CA 91502, United States
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NAPA Auto Parts - Genuine Parts Company
Comments
Jo
Review №1

Small hidden auto part store in the corner. When I was there every sales person (3) were on the phone. Waited about 20 minutes in line with 4 other people. This place is always busy. Service was good, parts were good.

Ca
Review №2

They were the only ones in town that had the battery I needed in stock. Very friendly and courteous. Better price than quotes I received for other locations to order for me. Thank you Ivan!

Jo
Review №3

This place has it all, great customer service. They really help you find the right stuff.

Ja
Review №4

Polite staff. Seems to be pretty well stocked.They do have good prices on deep cycle batteries, Ive been checking around and they have the best prices.Added: I did purchase the battery last week and they were nice enough to carry it out to the truck and help determine a size that fit.

Da
Review №5

Decent store. Talk to the counter lady if you have a choice, shes better than the guys 😄

al
Review №6

The cashier was very nice and very informative my car battery died and they help me to pick the right cables thank you

Be
Review №7

Awesome customer service, nice employees, and the manager is very nice.

Wa
Review №8

I like this Napa they have a huge Warehouse out back the storefront... They also have great deals on closeouts..

Ha
Review №9

They got everything thing ya need, saved my!

a
Review №10

Napa Auto Parts has aleays been a place to buy quality auto parts. Courtious personnel, Paved parking lot.

Gb
Review №11

Ok

F
Review №12

I never knew Napa was so close well i did purchase axle for my 2003 Honda Pilot i was two bucks short and Jose said it’s ok he will take care of it i got my parts but unfortunately one of my axle broke while driving i took it back with my receipt and no questions asked Alexander ordered another one and i picked it up. Napa employees very friendly and kind prices are good i had a great experience with Napa.

Ra
Review №13

Very friendly people at this Napa and fast service

BN
Review №14

Hello I was hoping to get this part sent to AustraliaPart #: BK 6601000Line: BalkampIs there an email address for your store?

Ed
Review №15

I Driven by IT, but Id been To others NAPA AUTO PARTS. ARE MOSTLY FOR BIG TRUCKS, YOU CAN GET PARTS FOR CARSMOST ARE THE SAME.TREIR WORKERS ARE GREAT WILLING TO HELP YOU WITH A SMILE.IF YOU HAVE THE MONEY, TAKE YOUR CAR TOO THE DEALER.😎😇

Le
Review №16

Really good service 👏

Ju
Review №17

Nice experience. Personnel is fully bilingual, professional and honest.

Uh
Review №18

Alex was very helpful and polite...

el
Review №19

Awesome working with these guys. They always find the right part.

Ni
Review №20

Very good experience.

ro
Review №21

I am also from out of town and was using my sons car. I decided to fix a couple of things and after stopping at OReilly and seeing their prices (about 33% more) decided to see who else was around. About a block down the street I found Burbank Auto Parts, they were about 100 times more friendly, cheaper, professional and went out of their way to help me with other questions. I would highly recommend them

Cy
Review №22

Didnt have what I needed but tried to help

An
Review №23

Antonio is an awesome Parts guy, Ill keep coming back to him.

Si
Review №24

They are bilingual, SE HABLA ESPANOL! and they actually KNOW HOW!!! If you ever have a question about something, especially if you are a woman (like me) and you have no clue what you need, they will always help you out. Its way cheaper than the dealer and they have the best quality parts (compared to other parts stores)!

Ry
Review №25

Its ok, but it was better when burbank auto parts owned it

Dr
Review №26

One of the best parts stores, they are friendly and knowledgeable and busy. Sometimes I have to wait a bit but it worth it.

Os
Review №27

Excellent service

Da
Review №28

A+ service.

Ky
Review №29

This place was excellent when it was burbank autoparts....if you had a special part or in my case my 67 camaro had a drum to disc break conversion in the 80s (i didnt know what year Chevy the calipers were from) i needed a new one so..at that time burbank auto parts looked at the caliper and new what i needed immediately..being the caliper wasnt from a 67 camaro....now getting that kind of service or knowledge isnt gonna happen...they cant match stuff that isnt exactly model make and year.....why did ken sell out to napa... all old employees essentially are goneNow we get average at best instead of great..

Ch
Review №30

I ordered and paid for a hard brake line (Nickel Hydraulic), they had to order it, so the dude told me to come back 2 days later.My wife went back, they told her come back next day cos they forgot to order it.She went back a day later, they ordered the wrong part.She went back two days later: unable to locate itDont waste your time with these losers.

Go
Review №31

Rude and disrespectful over the phoneI called my local napa they told me this store has the supplier for a certain trans fluid I need. amsoil mtf I called this store, waited for about 5 min before anyone answered. talked to a guy that said they didnt didnt have it. I tried to explain it was something they had to order. But was hung up on before I could finish. i called back they heard my voice and put me on hold instantly. after another 5min on hold I hung up and called back. they answered and this time just hung up on me. I called back and Eric answered the phone this time.. i explained myself and asked to please just check for me if it can be ordered or transfer me to Yolanda. (who I was referred to in the first place) then he laughs at me and says she is on lunch and hung up again. infuriated by this I called back with the intention of speaking to the manager or his superior if the manager was in fact this incompetent Eric fellow.. to my surprise Yolanda answered the phone.. what do you know they do do business with the supplier. but they have to order above a certain amount. she said she will contact the supplier and call me back.... still waiting for that call hours later.....-swerve-

Ma
Review №32

Today They gave a very very bad service..They gave the wrong parts.. never go back again.

Da
Review №33

Great knowledgeable staff, good prices.

Li
Review №34

Great service!

Oh
Review №35

They pretty much have it all!!! If they dont, in pretty sure they can get it.

Ke
Review №36

Fast and courteous customer service.

Lu
Review №37

Gave me the wrong part 3X ... I wanted to shoot myself.

Ch
Review №38

Everyone know what they are doing here, unlike Pepboys.

Da
Review №39

Easy Dealings ......Thanks Again!

C
Review №40

Cool guys and good parts

Sa
Review №41

Great service by jose

fl
Review №42

Excellent prices and quality parts

an
Review №43

Horrible service I dont think they know anything

Ra
Review №44

The best service ever!!

Me
Review №45

Always great!

To
Review №46

Fast in & out with a smile.

Ru
Review №47

Its a small parts place, but the staff is friendly and professional. Limited stock, but theyll order parts of needed.

Je
Review №48

Great customer service

Pr
Review №49

Fast and friendly.

Ja
Review №50

Great service

Ro
Review №51

Very helpful staff

Bo
Review №52

Friendly knowledgeable employees

ge
Review №53

Very helpful

Jo
Review №54

Great service!

Di
Review №55

Got my parts

Jo
Review №56

Sweet place!!

FI
Review №57

Nice

Pe
Review №58

Bad service

ha
Review №59

Has it all

Os
Review №60

Te atienden muy amable 👍

Vi
Review №61

Genuine excellent for any part of your vehicle

Ju
Review №62

Excellent service

Information
25 Photos
62 Comments
4.2 Rating
  • Address:736 N Victory Blvd, Burbank, CA 91502, United States
  • Site:https://napaonline.com/stores/ca/burbank/736-n-victory-blvd?cid=pl_yext_gpc_GenuinePartsCompany_39685
  • Phone:+1 818-842-2900
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–4PM
  • Tuesday:7:30AM–7PM
  • Wednesday:7:30AM–7PM
  • Thursday:7:30AM–7PM
  • Friday:7:30AM–7PM
  • Saturday:7:30AM–7PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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