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Advance Auto Parts
8505 S Harlem Ave, Burbank, IL 60459, United States
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Advance Auto Parts
Comments
Ro
Review №1

Outstanding service from Mandy and Chris in replacing my car battery! Mandy provided courteous and helpful information on the phone and in person. When my old battery proved very difficult to get out, Mandy deferred to Chris who went above and beyond to wrestle it out without breaking or stripping anything on my old car. After Chris successfully installed my new battery, he then proceeded to lubricate and clean the hood latch and hood lift support struts and fan belts while he was at it. Excellent service from this store! Ill drive extra past my nearby Advance Auto Parts store to go to this one. Great job Mandy and Chris!

Ma
Review №2

My Optima battery was under warranty and they made the swap from my bad Optima battery to my new one such a breeze and Tony the manager was so helpful! I will be sure to tell all my friends about the great service they provide there and how they honor their warranties and how hopeful they are walking you through the process, thank you Tony!!!

Ke
Review №3

Very helpful and friendly young lady behind the counter!

Ne
Review №4

I was at this Store on Feb 7th 2021, the customer service by Amanda Martinez was OUTSTANDING!! From the time she open the door as we were waiting in the parking lot! To my 2nd visit less then 2hrs. Her demeanor never change with “Good Morning, to -did it work out for you!!” As she was also assisting another customer with the same professional disposition trying to be of assistance!!! I had to truly commend her and share never let no one change who you are that I can tell you are a kind person. I will personally go out of my my to shop for my auto needs at the Bridgeview AutoAdvance Shop on Harlem because of the customer satisfaction I received..Thank YouNKC,

ch
Review №5

I can totally recommend this store. Service by intelligent knowledgeable staff, Amanda was great! (Thank You)

Mo
Review №6

Amanda went over and above to help us when she saw us struggling to fix our headlight. Great customer service.

ra
Review №7

Thank you Amanda for the 5 star service. She helped me to find what I need. Thanks

bl
Review №8

Amanda was great, gave me a lesson on how to install whipper blades. Thanks!!!

Ja
Review №9

This place... I have to say this store is the only one Ill go to for my auto needs because the employees and the manager himself are great. Great customer service, friendly, kind and helpful as well. They actually do their best to help you out. They have my recommendation for anyone and everyone

Mi
Review №10

Amanda m was outstanding not only did she help me look for it she pulled it from the back and she says it might be in the back room that it may have came in she went out of her way to check thank you for everything

At
Review №11

!!!!!!YOU NEED TO GO TO THIS LOCATION!!!!!! I have ben to a lot of part stores in the area and this one is TOPSHELF ! That have a whole new group of people and they are the best ! Amanda And Chris are amazing. Let me say this i pass at least 2 other part store a to get to this one NEVER dissapointed. If the staff of this location can not find it the answer is simple....THAY DONT MAKE IT 😆. Some things have to be orderd just how it is . One thing of note . NO OBD 2 ( Check engine light ) scans. Becuse of the whole COVID situation. That do check batterys and in stall on MOST cars can not be in trunk just under hood . The staff here at Burbank illinois is the best ....dont BELIEVE me come in and see for your self. Some times you may have long hold times thats just becuse that thay are so bizie . And PLEASE KNOW THIS. WARE A FACE COVERING 👍

Ni
Review №12

Great guys always so helpful. The manager Josh is very knowledgeable and always goes out of his way to make finding parts so much easier. I would give 10 stars to these guys. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Ba
Review №13

Looking for a part for my acura that i couldnt find anywhere. Called and dan picked up, although unfortunately they didnt have the part dan went out of his way to look for the part and helped me track one down, great guy.

ma
Review №14

Called. Ordered parts. The parts were waiting for me when I got there. Great job !!!

Ju
Review №15

Walked in and asked for my check engine light to get checked He didn’t have a mask on but yet he couldn’t do it because of covid What a joke

Ca
Review №16

Good customer service. Very willing to help resolve any situation! Great staff. Super organized, beautiful store.

ju
Review №17

Went in to get a check engine light reset...even though they were really busy I only had to wait 2 mins. The guy who did it wouldnt even accept a tip! Told me my business was more important..These guys are awesome and I will definitely be back!

Ke
Review №18

The one on Harlem Avenue in Bridgeview is the best great workers very helpful I recommended 100%

Bi
Review №19

I needed a Toyota heater hose they didnt have in stock. The clerk went out of his way to find one.

Pr
Review №20

I love this location. Everyone is so nice and helpful. The guy Renee that took care of me was so professional. 5 ⭐️.

Ha
Review №21

We give five stars for the mechanics A And M 87 and Harlem he honest and respectful his name Abdullah

Ra
Review №22

I ordered parts online for pick up at this location, I was in and out. My order was already waiting for me. Staff is super nice and will assist you to best of their ability. This is one of few locations that stocks Pentosin oil for European cars, and much more.

Ra
Review №23

The worst Part Store near byThey put you on hold for 20 minutesThey never answer right awayThis place is a joke

Ma
Review №24

We give the mechanic Abdullah 5 stars a and m he fixed the Issues

Jo
Review №25

I called ahead to check if they had a part(gasket) and they told me yes is in stock, I even ask to make sure they had the right part and he said yes and I drove here for nothing, dude even bother to check.

Ad
Review №26

Chuy is very nice and helpful

La
Review №27

I lost my recipt, Josh and Duane helped me find it in the system, you guys rock!!!

Ja
Review №28

Hr eat on line deals manager at Burbank store very helpfull!

Jo
Review №29

They have all the parts you need for your vehicle or they will have them there next day most of the time. Average prices.

El
Review №30

Great staff, they know their business and theyre personable. Convenient hours, easy to get to and good prices.

Mi
Review №31

Always have my online orders ready!

ma
Review №32

Great place to depend on not only are these ppl on point with there parts but the employee are very helpful

M.
Review №33

Guys there are awesome and always willing to help!

Ad
Review №34

Needed for needed some coolant forPetes Towing. The service associate with quick prompt and correct,they had it in stock it was great .

Gu
Review №35

Ever wonder why places like these are loosing a lot of business, so expensive, rude attitude employees, ignorant employees, and nothing on stock.

St
Review №36

Needed a new battery, had me in and out, with quick an friendly service

Ji
Review №37

Helpful and patient staff

Sa
Review №38

Good service good people

Le
Review №39

Friendly staff. Couldnt get app. to get me the 20% off so manager took care of it.

Ke
Review №40

Only had 1 person working,was in there waiting 15 minutes to pay for 1 item which never happened, had to go somewhere else.

As
Review №41

I love it, they guys are super friendly and give me good prices all the time

Am
Review №42

5 starts for Abdullah mechanics a and m auto Repair and Muffler

Be
Review №43

The people here are very helpful and nice

Jo
Review №44

Now this is customer service these guys in here Ralphy and Josh go on and beyond. Very professional these guys are corporate material

Mi
Review №45

Friendly & helpful staff

Ke
Review №46

Lots of parts.good location.competitive prices.

Wi
Review №47

Advance Auto is like a generic Orielleys that charges more

Lu
Review №48

Great help very knowledgeable

am
Review №49

Ok

Ph
Review №50

Great customer service.

Mi
Review №51

YThay had only 1 person workingI wait about 30 minI can say bad management and cheap with a great guy working there

Je
Review №52

I love this place

gl
Review №53

The service was awesome

Wa
Review №54

Fast service

Da
Review №55

Very nice people

Is
Review №56

Nice place .

Kr
Review №57

Ok

We
Review №58

Too small. Poor layout.

Ri
Review №59

Great service

ca
Review №60

I like this store

Ri
Review №61

Great

Ma
Review №62

Average

Ma
Review №63

The new manager is a person who does not know how to address the clients for everything you ask him, he yells at you and gets angry I do not remember the name of this person I always have to buy my parts for my clients but since they put this person as manager I am not going I prefer to go to other auto parts. That it has not been advanced where they treat me well and talk to me with. Educasion I do not recommend at least this location 👎

Information
12 Photos
63 Comments
4.3 Rating
  • Address:8505 S Harlem Ave, Burbank, IL 60459, United States
  • Site:https://stores.advanceautoparts.com/il/burbank/8505-s-harlem-ave?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 708-598-4349
Categories
  • Auto parts store
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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