Very small store but they had a good selection of games to look thru. The staff are awesome here they r very knowledgeable and intentive to there customers and when I use my membership card these guys will actually tell me the benefits I have available to use on my card which thats super awesome.
Steven was very helpful and an awesome man! He was very honest and gave us a really great deal on some games and consoles. Very clean location and very kind full employees. HIGHLY recommend!!
She made fun of my accent and she thought i prank called i recommend if u have accent u dont call
The boys go crazy every time we pass by a GameStop so I guess its usually a must stop at the mall. Things you can find here go from PS4, Xbox, and Nintendo Switch games to accessories, toys, and clothing.Something I find cool is you can actually trade in games you dont want or dont feel like playing anymore. They will give you trade credits that you can use to purchase another game, that way youre not stuck with the same game all your life and youre not wasting money.They also have the option of purchasing pre owned games which are cheaper, but the returning policy would be different at this point.The service in this location is always on point. The guys working here are always helpful, and attentive most of the times.ESPAÑOLLos chicos se vuelven locos cada vez que pasamos por un GameStop, así que supongo que generalmente es una parada obligada en el centro comercial. Las cosas que puedes encontrar aquí van desde juegos de PS4, Xbox y Nintendo Switch a accesorios, juguetes y ropa.Algo que me parece genial es que puedes intercambiar juegos que no quieres o ya no tienes ganas de jugar. Te darán créditos comerciales que puedes usar para comprar otro juego, de esa manera no estarás atrapado con el mismo juego toda tu vida y no estarás desperdiciando dinero.También tenemos la opción de comprar juegos usados que son más baratos, pero la política de devolución sería diferente en este punto.El servicio en esta ubicación siempre está a punto. Los chicos que operan aquí siempre son serviciales y atentos la mayoría de las veces.
Went in yesterday, 8/28/21. The staff is extremely rude in a weird haughty way, like they don’t know how to engage with people in a normal way. Also they were throwing around words like “idiot, stupid,” (presumably in reference to other customers) while my brother and I were still in the store. Very unpleasant overall, I really can’t recommend this place.
BE CAREFUL SHOPPING HERE. HALEY WILL PUT WARRANTIES ON GAMES YOU DONT ASK FOR. I just left the store and have always had good experiences here but after this last shady move Id recommend going to a different gamestop. After buying mlb the show 21 I noticed an extra four dollars was charged to my card. I asked Haley what it was and she insisted the warranty came with game, but if that was the case why does the receipt show two different charges? Be careful shopping here and make sure they dont scam you out of your money. Worst part was, she never even told me I was getting some type of warranty with the game. Horrible experience.
My place to go when I need a game for my game console controllers rechargeable batteries etcIve been shopping there for years
Great selection of games. Staff is always super helpful and fun! Had to wait to get in, but line moved fast and grateful for the caution and extra care.
Staff could be a bit more inviting sometimes but they are helpful
Didnt have what my son was looking for. Deal they had online for Wii games for $2.
Very helpful staff!!! They were very kind to my 7 yr old and helped him find what he needed!!!!
Great, really looking forward to perchasing the ps5, when available.
I love Game Stop best for my money
We bought an XBOX system from this store. They were out of stock, so it was shipped to our home. When we took it out of the box we discovered it was NOT a NEW device. The box clearly said “Refurbished” but we were told we were getting a new system. We have spent 12 hours trying to get this system to work to no avail. Microsoft customer support has only been able to tell us “unplug it and plug it back in.” The salesman told us we were getting a great deal because of the sale they were having and it was “$150 off a NEW XBOX.”
But no PS4 controllers
My son loves this store
Always friendly and knowledgeable staff. Typically able to answer many questions for several of the latest systems and games. You can still trade in old games and systems but dont expect a lot for them, you are losing some value for the convenience of quick and easy conversion to new items.
I couldnt think of a reason that any brick-and-morter video game store would still be open, but the one thing I can relate is when I took my brother-in-law law there to buy the latest Mega Man game for the switch. He was thinking of getting another game, and the store associate asked him about his other favorite games and pretty much told him not to waste his time buying that. Now tell me where youll get that kind of service? The guy was more interested in the customer being satisfied with his purchase than just trying to sell him some garbage. I would definitely be going back if and when I am ready to make another video game purchase.
Best gamestop ever. Very knowledgeable associates. Extremely friendly. Destiny is the best one there, the most fun to talk to.
Limited Funko Pops
Honestly one of the greatest place for buying games and Consoles. They have some pretty interesting stuff there
Its a good gmestop, but the one right outside of the mall is better with more options
5 displays of a game they didnt even have
Gamestop is known for being kinda shady, but they always have the best workers - many of which have no control over what their main office tells them to do. They are always some of the nicest people!
Great experience with the kids. The representative was very helpful in explaining the difference between the gaming systems to this extremely confused parent.
I like the service they had nice and quick knew what they were doing and they were also nice to me and my cousin great staff team 5 stars
The guy was so nice and polite when we went in.
The manager of this location will try to lie to you to bump up his sales. While I was there a few people came in to try and buy a Nintendo Switch since they were in stock but were told that the only way they could purchase is through a bundle which is a lie. Just go across the street to the one in front of Best Buy or the one next to Walmart.
Great, informative staff!
I went here for the first time to purchase a refurbished ipod touch generation 4. I walked up to the counter and I asked a young, skinny, black lady with glasses and twists in her hair (horrible body odor) to help me with purchasing it (being that it was locked up). She was very rude. As I waited for her to get the keys she looked at me and rudely told me to go over there and show it to her. I walked and waited there...yes, waited. Then she opened it and brought it back to checkout and looked at it. I asked if she could turn it on for me so I could look at it. After 10 seconds of looking she said either youre going to buy it or not. I said excuse me??? I need to look at what I am purchasing. Disgusting behavior.
Employees and manager are very disrespectful and rude. They dont even know about their own promos or give accurate info about their products. Ill save my money and shop somewhere else
Very Patient very talkative and chatted with me while I wait so I wasnt bored out of my mind.... great job guys keep up the good work
Close to my house an very nice an helpful folks
I was in two gamestops over the weekend the one in winder, said he (the manager)was to busy to help me transfer a credit I had from another store made me feel like I was inconveniencing him, to help me. The next day was at mall of georgia location the staff was excellent good job guys and thank you.
I dont like gamestop they always treat you bad and never have what you looking for and when I do some pre orders they keep them to them selfs and dont give me my money back
Good service and fair prices.
F$#k Gamestop! Biggest RIP off on the planet. I bought a game for my son which he said that he did not want. My son never opened the game. I returned the game about 2 weeks later & even though I still had the receipt & the games was still in its original packaging they refused to give me a full refund. Instead, they offered me $20 for a new game which cost me $60. I used a sharpie and put a mark on the packaging of the game & took the $20. I returned a week later and found the exact game that I purchased with the mark on it that I made with the sharpie on display to sell for $60...F$#K GAMESTOP!!!
Great place. Great people i know most of the workers. They are really nice.
Good prices and awesome items, excellent customer service
Went in to get a game for my grandson and was very happy with the staff and the prices I will be going back
Good customer service but they didnt have what we were looking for in stock.#LetsGuide
Great place. Brought all my videos game consoles and games
Very small store very crowded, was looking for Nintendo Wii U games they had a large selection. We didnt buy because I didnt want to wait too long.
No offence, but this store is just plain boring as hell. There is never any new things in the store from what I see, and I would go around every 2 weeks to a month. Its a video game store. Why dont you all try making things exciting and NOT AWKWARD. Thats the other issue. I truly understand that the employees here arent perfect when it comes to talking to people, but their timidness and awkwardness is ridiculous.... The last time I was there, a man who seemed to be a manager was tying to talk to me but doing it the wrong way. First off, he was sweating his ass off bc he was so nervous. Like relax man. Im a nice person. Then he was throwing all these unnecessary xbox one s deals in my face after I told him I was there to find a new headset which I couldnt find bc there was nothing new there. I understand telling me new deals in summary or if I ask, but please dont explain every damn detail to me if Im not there for an x box and especially if you cannot communicate well. Like I said, make things exciting, dont be awkward, and dont overwhelm the customers with info. If this can be done, I will be back to shop for sure.
My new favorite GameStop. All the collectibles you could need and some you didnt know existed.
Traded in my games for good cash:)
The staff is always great, and the manager, Nick, is really great!
Good knowledgable employees but I have bought a few refurbished items that quickly broke.
Good staff with a wide array of knowledge
Bought a new Xbox One S from this location under 4 months ago and it’s having a software issue and no longer letting me play online. I’ve always bought game and headset warranty’s whenever I buy from GameStop but I wasn’t offered one when buying this console so when I told the store about the issue they told me I was out of luck without the warranty and all they could offer is $80 towards a new Xbox from there. Insisted they offered it to me when it’s only $30 for a year to begin with no reason why I wouldn’t have gotten it if offered. Needless to say I will no longer buy from GameStop and will make sure none of my close friends or followers do either
This place is great!! The best part is how wonderful the girls that work there are!
Great selection of games and funko pops
I Love Video Games I Love GameStop Im a Power Up Pro Member The Percs are Lovely I Remember When the Lunar White Controller First Came Out I Basically Got it For Free With the Sweet Deal and Discounts I Had Absolutely Awsome if your Not a Powerup Pro Member you Better Become One I Wish I Could Work For GameStop I Would Love it
Good information on games.
Since i hate gamestop business policies i gotta give this one only one star as well. Also the manager can rude on some days.
I needed help and while I was talking to laughed so they thought it was a prank call and hung up on me. Even though it wasnt.
Employees seem knowledgeable about games which is awesome, and they are friendly. The store is very small though.
Sold me an xbox 360 controller cord that works 1/5 of the time. 1/5 stars.
Good service and knowledgeable staff
Great customer service
Kinda dont go a lot anymore. Prices fair.
Grandchildren loved it.
A little small, but very friendly staff!
Dont waste your time, they let you wait 15 mins to tell you they dont even do their own deals
My place to be a kid again and stay a kid!
Very helpful staff
Lack of customer service I wait 30 min for a suggestion and no one came.
Cramped space couldnt think
Small but packed.
The worst place in the world
I lost my card and they ate doing nothing to help
Its like home
Good service
Long wait to checkout.
Yay but also boo
Great
Good
Had what I was looking for, in and out.
All dudes
Good service!
Good place to buy games
Very many and with a variety of games on the Nintendo switch
Excellent
The person who treated me was very kind
Great service
Excellent
The best in games and the newest.