My father in law was an avid HO collector. When he passed away no one could figure out what to do with his collection. I gathered the entire collection into 16 different boxes, and put all units back into their original boxes (which he still had). Trainz was the most responsive of the wholesale buyers I offered the collection to. They made a very fair offer, paid for shipping on 8 moving boxes of trains and settled within several weeks after receiving the collection.Carlie and Chrissy were both extremely professional to deal with and prompt in their responses. I would highly recommend Trainz based on my interaction with those two ladies.
This was a great experience! We inherited a big train collection, and I had no idea what to do with it all. Trainz made it very easy to get the collection valued, shipped to them, and a check back to me. Highly recommend
Wonderful people to do business with! The offered me what I considered an extremely fair price for my train collection. I couldn’t have been more pleased. Highly recommended!
From start to finish our dealings with every department was great. Communications was more than one can expect in todays world. Carlie and Chrissie were friendly and helpful every step of the way. Would highly recommend using Trainz service to anyone trying to sell their layouts.Henry & Renate Ryan
I found the personnel at Trainz to be courteous, professional and prompt with any question that I had. The truck driver and his wife that picked up my collection were excellent with their service. I thought the money offered was very fair. I would not hesitate to recommend.
Expedient, courteous, friendly and a definite pleasure to work with comes to mind. If I ever have the opportunity to work with them again I certainly will.
Their process was a lot easier than other competitors. They keep you informed as the process proceeds so you know when to expect a quote and when payment is coming.
Great experience selling my fathers trains with Trainz. Chrissy walked us through the whole process and shipping was easy. Trainz gave me a very fair offer and I am happy to see the trains going to other aficionados.
The staff at Trainz was professional from start to finish and made a difficult process easier. Their communication was concise and timely, and payment was as quoted. Thanks for handling our unique situation with such a personable and professional group of people.
This transaction (selling) couldnt have gone any smoother. The customer service and communications were extremely helpful. This was a difficult task for me, but was made so much easier by these people.
I trust these guys. I have purchased from them on their site and on _bay and have had nothing but great service. The products they sell are 100% accurate in their description. I have also sold some of my trains to them and again a fair price was offered for them and they also pay the shipping to them. The only thing you are responsible for is making sure the items are packed well so they arrive as you described to them. I buy from Trainz and will continue my buying and selling relationship with them. The people who work there care about their customers and the products they buy and sell. If I could leave 10 stars I would. You will be more than satisfied with the communication and level of attention you receive from employees like Carli, Chrissy and Frankie.
Trainz did a fantastic job from start to finish handling my large multi-scale collection. They came an inventoried the entire collection, came back with a fair offer, packed and transported the collection safely back to GA and completed payment within a reasonable timeframe. Highly recommend Trainz!
They performed exactly the way they advertise. My sell went very professionally. Communications with staff was very good, keeping me updated through the whole process. I recommend Trainz for the purchase of your collection.
Company made it easy and quick . Very satisfied and glad I found them . I hope to have the pleasure to work with them again .
It was very easy dealing with Trainz they were professional and they kept me updated doing the process, from making a list of my inventory, sending me shipping labels, how I should box the items. They let me know when they received the items and how long it might to take for them to inventory the items and when I could expect a check. I have suggested to a friend who has some trains the he would like to sell that he contact Trainz.
Prompt response to all inquiries regarding the process, and fair price. Very efficient, detailed and organized . There were no surprises.
Trainz was willing to purchase my N-scale model railroad collection. I simply filled out a spreadsheet with all of my items, and emailed it to them. They evaluated the collection, they made me an offer and sent me pre-paid shipping labels. I boxed up the collection, shipped it off and in about six weeks after they checked over the shipment, I received a check for the quoted amount. Very happy doing business with them.
Great experience. Quick to respond and made the whole process very easy. and stress free. Would definitely recommend.
I had a very extensive collection of HO equipment including DCC items, locomotives, rolling stock and scenery items. I had carefully inventories all items and photographed them, Trainz bought the entire collection. The price was acceptable although not generous based on purchase price of the items, many of which were new and in original packaging. Their communications were frank and honest and they provided shipping labels. There was a fairly ong wait for payment but they had advised me of the same before we went forward. I would summarize their transaction as honest, professional, courteous and fair.
Trainz is definitely the place to sell your train collection. They make it sooo easy from start to finish. They gave me a fair price too. I cant say enough good things about Trainz!
Provided competitive price, great communications and easy payment process. Highly reccommend.
Your price was fair,, customer service was excellent and efficient/
I had the honor of being the executor of my friends will which involved selling a HUGE collection of Marklin HO train equipment. His collection consisted of 24 locomotives and engines, 130 train cars, 129 HO scale automobiles and trucks and countless figurines, electrical components and items I would be hard pressed to describe.Trainz sent me an Excel inventory sheet that helped me organize all of my friends equipment and they were beyond patient with my infinite questions. The bottom line is that they gave me every assistance I asked for and offered me a very fair price. Thank you very much!
Twenty years ago, I bought a lot of my trains from TRAINZ. This year, I sold almost all of them through TRAINZ. Both experiences were outstanding, but of course I enjoyed the buying a lot more than the selling. I was giving up dreams of building a railroad empire. Even so, TRAINZ was very easy to sell with, and they treated me very well. I appreciate the professional approach that they used in selling my trains.
Very good. Trainz was very upfront about what they would offer. I was satisfied working with them and their help is selling my collection.
These people were great to work with. Came and boxed up up collection and trucked it away. I have no complaints and it was a great experience. I highly recommend them.
The people at Trainz were very helpful. I had collected quite a lot of rolling stock in O gauge with mainly a New England theme. After realizing I was not going to be able to build my dream layout I decided to sell the collection. The people at Trainz gave me a good quote for my collection. I scheduled a day to deliver to them since they were within easy driving distance. They were all set upon my arrival and unloaded the collection and gave me a check before leaving. They were most courteous!
Each contact through the entire process was professional, fair and courteous. It has been a pleasure working with the Trainz team !
My husband passed away and left me with a very large train collection and it was overwhelming. The team at Trainz were very positive and easy to work with. I believe I received a fair market value for the trains. They even traveled to Michigan to pick them all up. Thank you Trainz!
I sold my N scal collection. Fair pricing, efficient shipping process and quick payment. I am very satisfied with Trainz.
I sold my collection to Trainz. The process was efficient and they gave me a fair price.
The communication from Trainz was very clear and concise. Shipping the trains was simple with the provided labels. I will use then again when I have more items to sell.
Thank you to all the people at Trainz that made selling my father’s collection a smooth and easy process. Everyone at Trainz was kind, courteous, respectful and professional! I would highly recommend Trainz to anyone needing help selling an estate collection! Thank you!!
Great experience. Cant imagine how hard it is to sell someone elses trains. I saved a huge amount of time and brain damage letting Trainz do it for me!!
Trainz staff deserve top honors for their effectiveness as communicators. They were very clear in guiding me through the evaluation and shipping processes, and made sure I understood where we were at, at each stage. They kept all their promises, and gave me ample advance warning when delays might occur. It was a pleasure doing business with them!
A++ The experience was smooth. Carlie responded timely to questions I have. Third time I have used them.
Carlie Maddox was a terrific person to work with, she really listened when I had some questions. All the personnel we met were great. Things went smoothly at drop off. You have an amazing business.
Wonderful Experience - No Hassels, folks are great to work with and I would recommend working with the to all.
Trainz was great to work with! The estimating, pickup, and payment all was flawless and as expected. I would recommend Trainz if you are in the market to sell your collection.
I inherited a very large train collection when my brother passed away last year. No one in our family had much interest in them nor did we know what to do with them. After talking to several potential buyers Trainz came through with a very reasonable offer which included picking up the whole collection. They were easy to deal with and provided great communication throughout the process. I would highly recommend them to anyone stuck in a similar situation.
Great people to do business with. Answered all e mails timely. They worked diligently with me.
Everyone I dealt with was professional and courteous. The offer was fair and saved me the Hassle of trying to sell on other platforms. I delivered my trains and all I met treated me like I was a friend they hadnt met yet.
They were efficient and easy to work with. It was a great experience.
Great company. I highly recommend them. Very up front and honest. Chrissy and Carlie answered all my questions quickly and kept me updated. Would sell my trains with them again.
Came through, as usual, with everything promised! Have always found TRANZ good people to work with!
Thanks again Carlie for helping me sell my father-in-laws large train collection! You made the whole process from inventory to shipping very easy. I highly recommend Trainz.
Excellent experience with selling my trains. The staff and the people who took the trains from the storage area was awesome. I hope you find a good home for my husbands trains.
REVIEW FROM JEAN C. - 3/1/2021I would give 10 stars if I could. After my husband died, I had a basement full of trains and I didnt know where to begin. I couldnt imagine putting the right boxes with the right trains and selling on ebay. Trainz took care of everything and were wonderful to deal with. They came to my home, made me an offer, sent a crew to pick up the inventory and gave me a check. Im so grateful they were there.
Excellent support throughout the entire endeavor. They came as planned, wrapped everything carefully and securely, and returned it to their offices. I hated to sell it, but I moved into a smaller house without enough space. Ive been a train guy for almost 70 years, and Trainz understood.
Extremely well organized and professional organization. Everything went exactly as indicated.
Company was relatively easy to deal with and were willing to negotiate selling details. Their offer was on the low side, but given the market and my desire to sell, I accepted their offer. They were very good in following through on their commitments, including boxing and shipping the books at no charge to me. And they paid in pretty much a timely fashion (around 30 days after pickup).
Honest, straight forward and professional personnel that help with the process from the first inquiry to payment for trains.
Everything was so easy. Communication was good. Pricing was good. The whole process was very smooth.
It was very pleasant doing business with Trains. They were interested and accepted my photos and then the list which took time but they responded positively and then paid postage for me sending my trains. There was always good communication and prompt response to any questions I had. The transaction was very fair and I am pleased with dealing with this company. My husband passed away in June and it was difficult getting rid of his train collection but Trains made it much easier.
Everything about the process was excellent. I highly recommend Trainz--fabulous customer service and great price for the trains and related equipment. Trainz made everything immensely easy. Trainz paid us promptly!
Very Professional - fair price and payment when they said the check would go out.
Trainz made selling my collection a real joy. The buyers were professional and kept me informed throughout the process. The offer to buy was reasonable and I received my check as promised. Would sell again through Trainz, given the opportunity.
Very professional people to deal with. The process was exceptionally easy to navigate. The amount offered for my small collection was very fair. I would not hesitate to utilize this buying service, you will be very pleased.
Trainz displayed professionalism, caring and incredible follow up and payment when selling my collection. I highly recommend Trainz as the GO TO option for anyone selling their trains.
Carlie was great to deal with. Thank you
A great place to sell your train collection . A very reliable and trustworthy company who helped me a great deal by buying my fathers large collection after his passing.
Great team, super cooperative and very fair valuation of my train set. Smooth turnkey transaction. Highly recommend.
I sent my list of over 100 freight cars twiceI never heard anything from trainsI shipped my collection to NCWhen I move there I will try again
Great communication. The individuals picking up the collection were awesome. Quick and timely payment.
It was a pleasure selling my American Flyer train collection through Trainz. Everything was handled in a professional manner, and staff was very courteous and kept me informed during the entire process - they do everything for you, it was hassle free. I think they also understood that you’re giving away a life long possession and assured me it would be in good hands. Finally, I believe I received a very fair price for my collection.
Great experience selling my train collection. Trainz.com reps are very professional and responsive. Highly recommend their services.
Trainz made it easy to help my Dad reduce his train collection! Thanks Trainz!
Excellent service…very nice staff.
I had a great experience with Trainz. They offered a fair price, followed through on what they said they would provide as far as shipping labels and payment. I would definitely recommend them to others.
Everyone was so helpful, friendly yet professional. I felt so good knowing that I could trust these people to give me the best deal possible and it was so easy for me. I felt as if I had known these people forever...if you are looking to sell your train stuff and do not know where to begin contact TrainZ you will not be disappointed
Selling my train collection was really easy with the team at Trainz. The team was ready to answer any of my questions. The process took longer due to COVID but once we were able to schedule the pick up it all went smoothly. I would recommend Trainz to any one looking to sell a large collection.
I feel I got a fair price for my train collection but the process took longer than I expected. The holidays and pandemic were probably partly to blame for that. All in all, a good experience.
Five-star service from beginning to end! The staff at Trainz is wonderful in every regard! I recommend their train-buying service, without reservations. Contact them TODAY!
The communication with the staff was excellent and helped me make my choice of selling my trains to them or putting them on consignment. The free pickup was helpful for the large quantity that I was selling. They explained that they would pick up after they had reduced their inventory so space was available for a new selection. They provided 50% of the sales price when picked up and 50% a month after the trains had been inventoried. I might have liked the money sooner, but it was not a real problem.
Very professional and easy transaction. Thank you!
Very good honest people to do business with. Thank you for purchasing my friends collection.Randy
Carly and Chrissy were very helpful in assisting me with the sale of my modern Lionel and MTH collection. I provided a detailed inventory of the collection. Trainz came back with a well considered estimated offer. After receiving my shipment and being able to better confirm condition, they revised their purchase price up. My interaction with Trainz was professional, kind and fair! Thank you Carly and Chrissy. Great Work!
The staff and method of doing business, TRAINZ a very professional and excellent operation. I have done business with them thrice, and have always been treated with respect and courtesy. WJD
I sold 5 different lots to Trainz. I couldn’t have been happier with the service and professionalism of all the staff. Instructions were clear and easy. Staff kept me updated all the way for all 5 sales. When I asked a question, they responded in a very timely manner. Checked were mailed to me within the time frame they promised. In the future I would not hesitate to sell more of my collection to trainz. Couldn’t have been happier!
This was a very good experience selling parts of my collection. Everyone involved were courteous, functional, and timely. the whole transaction went great.
Carlie,Thanks for your very professional of appraising the value of our trains and the pickup and packing was handled very carefully.
They were upfront from the beginning on what they would purchase the trains for, and while I was hoping for more, in the end, Trainz Customer Service team took care of the entire collection saving me hours of time and frustration trying to sell almost 200 train engines and cars over the internet. Another real added bonus was the company paid for all of the shipping which was signficant sending that much weight from Vermont to Georgia. Thank you Chrissy and team for all of your help.
It was an excellent experience. Everything was explained to me before it happened. They kept me informed of the status. I definitely would recommend Trainz to anyone looking to sell their collection.
I was very pleased to deal with the Trainz team when I sold my HO scale collection. I simply sent them my HO inventory list via email and they priced in a week or so. Shipping was easy with the prepaid FedEx labels. Very satisfied with the entire transaction. Thank you.
My experience was very good. Communications were excellent and payment was prompt. This is a very professional company, and I would do business again.
My experience with Trainz was a good one. It was easy to send in my collection to them with prepaid shipping labels. I am satisfied with the price they gave me. The communications was excellent, I would recommend them and do business with them again.
3 great experiences with Trainz Buying Service. The offers I have received have all exceeded expectations. Staff is great. Very professional. Especially Carlie!
Even though I hated selling part of my train collection, were getting on in years and it was time to start downsizing. Carlie and Chrissy did an outstanding job of helping me through this. I appreciated their help so much. Thanks again
Very fair price for my trains.nice people to do business with.had a few hiccups from my end but all and all very pleasant experience.i would recommend them to anyone tiring to sell their trains to try Trainz buying service.Willis s Lancaster III
Trainz made it very easy to sell my childhood train collection. I had been putting it off for years because it seemed such a daunting task, but I took advantage of the stay-at-home order and contacted Trainz..should have done it years ago!Communication was excellent, and the whole process of packing and shipping went smoothly and quickly. Inventory and payment were a little slow due to Covid-19, but at least they were out of my house.My one disappointment was the amount of the offer. I had looked up the market price on each item in order to determine the value, and I figured on maybe being offered half, but it was less; though with pre-paid shipping I guess its understandable. Obviously, I still felt it was worth it, and I was happy with the process. I would recommend Trainz to anyone looking to sell electric trains..
Excellent people to deal with - very good at providing guidance and assisting me with any questions. Despite issues because of COVID-19, the transaction was relatively smooth and worry free. I highly recommend this company.
The purchase of my collection was a breeze. I was frequently informed of the status as it went through the process. I was very satisfied with the offer and will definitely recommend trainz.
Carlie and Chrissy at TRAINZ were very helpful and informative when selling my train collection to TRAINZ. They purchased HO and N scale trains and accessories from me. The quote was fair, and given the pandemic situation, I believe the turn around time was great. Highly recommended!
It takes a while, but there were no surprises. They always answered my questions, responded to my inquiries and kept their promises. They would benefit from upgrading their payment system from a paper check via snail mail to electronic transfer.
The people at Trainz did an excellent job. I had thought the task of selling my trains would be a difficult and overwhelming process. But the staff at Trainz made it a simple, efficient and painless process.I have nothing but praise for Trainz and its staff.
Fair price. Slow to pay. Overall, I recommend them.
Sold my entire LGB collection to them and it was a stellar experience. They came and packed it up, and paid promptly. Even paid for some items that I sent them that I had not included on the my inventory! I would highly recommend them. Excellent customer service, and that rare commodity, integrity. Couldn’t be happier.
Smooth process - very thorough and fair pricing. Paid the shipping cost for 3 boxes. Would definitely sell my trains to them in the future.
Trainz always offers an excellent value for products I am selling...and quality for the items I in turn buy from them... No complaints...Excellent team ....
Excellent experience. Received a good offer and prompt payment. I highly recommend Trainz.