Took my car into get an alignment. Just purchased 4 new Michelins from FF. Wasnt able to get an alignment, as I had a right front inner tyrod that needed to be replaced. No problem, took the car to my trusted mechanic replaced inner tyrod and then I schedule an appointment at Tires Plus. Well, got the car in they put it on the rack, and called me out to the shop area. They said I need 2 new inner tyrods replaced and they cant do the alignment. This is very odd, took it across the street in Buffalo, talked to my mechanic and no issues especially since the right front was new. Not sure if they were trying to pull the wool over my eyes but that was my last trip there.

Alex was great to deal with made it easy and painless, topnotch job thankyou

Satisfied... I didnt have any issue with regards to their service even in the past few years thats why Im giving them a fair rating, good job!

Great service! I dropped in for a tire replacement and they got me in right away. I was done in less than an hour.

Charged me $31 to remove a nail and plug my tire. Was extremely mad, because other places normally do this for free. Never going back because of this one experience

Will NEVER bring a vehicle here again! Scheduled for a plug n patch. Told them found a screw while installing brand new stem cores. They plugged and patched it, but then tell me the TPMS needs a new seal, its leaking. Wanted me to wait an extra 20 minutes to get a kit from across town because they were out. Didnt have an extra 20 and interesting, it wasnt leaking when I changed the core. Next day having time to look at the invoice, realize they charged me for a new core and cap. Called Justin. He says its standard procedure. Not worth the $1.79 to have a customer coming back complaining because they didnt change the core and got an attitude about giving me back my $2.71 plus tax. Well then Justin, you eat the $1.79 for the core and learn to ask a customer if they want a new valve cap. Today looking at the receipt again after checking my tire pressures via the TPMS, realize they charged me $10 for a TPMS relearn. If youre going to charge me for it, how about doing it? And an Environmental Fee of $2.50? For what?! They didnt discard anything for me. Did you not hear me Justin, when I said I used to work at Tires Plus, that I grew up on a farm and know how to sling tires and I just put a BRAND NEW CORE IN IT? $15.21 plus tax that I paid for nothing. Ill be finding a different business to help me with my tires needs. And I dont need an attitude when I call asking questions about why I was billed for something. Oh and Russ, the invoice number is 118276, if you care to look at it.

Amazing and fast service. Price is incredible as well. We bring both our vehicles here, I brought my moms in today and we recommend them when ever possible.

Well.. todays morning havoc has turned into a twofold blessing.Repair done from a Saturdays repair gone wrong. Blessing because Tires Plus in Buffalo stood by their work and reimbursed me for todays repair. This is what fantastic Customer Service of a 5th generation looks like.My original repair from last Saturday had me feeling so much safer on the road. Been praising their work all week long to others.Boys are getting gifted donuts in the morning.As a Customer Service Representative myself.. this is worthy...

These guys have always done great work for me. Recently they went way above and beyond to do something kind for my disabled son. Hes obsessed with Tires Plus and has me drive him by the store multiple times per day. The fine people there made him a very generous care package and gave a tour of the garage twice. They made him so happy. I will continue to give these fine people my business.

Glad to find the Tires Plus in Buffalo! I went to TP in Richfield for many years, and needed a new location when I moved here. I have always found TP to be competitively priced, honest with their recommendations for service, friendly, clean and courteous, and was pleased to find the exact same positive things here in Buffalo. Thanks for taking care of my Honda today!

Nick did a great job & knew what he was doing

Excellent Service! Highly recommend!

Double the price of Walmart !!! 170 total for everything and installation for 2 tires 18inch. Here it’s 350.... I support local business but at this price

I always have a great day at Tires Plus Buffalo. Justin is the best up front and they 1) always are thorough yet 2) never try to push me to buy what I dont need. Thanks!

$419 dollars for new pads and rotors. No military discount. Employee brought me back and made me feel like a joke for putting a brake pad in backwards. (My dad was in a rush helping me.) Not going to be coming back here again...ever. Arrived for my 1700 appointment a hour early and they still are working on it over a hour later. Do not recommend at all. Period.

Fixed my tires super quick for a reasonable price

I have a 1971 wagon and I was switching wheels and tires. 2 off them didnt fit so they put all my wheels and tires BACK on! I ran 50 minutes away and got the correct ones on! These guys worked until the end of the day Friday! Thanks again for helping me out!

Good work....

Fast, friendly service at a reasonable price! Thanks to Justin and the crew 👍

Super fast at patching a hole in my tire. Will definitely be back..!!

Great customer service.! Justin, Emanuel and the entire team were great fixing my cars! I purchased tires and a new battery for two different vehicles. Their mechanic did a test drive to check if my brakes work properly as they locked up! Thank you Guys!!!

I have been taking my car(s) needs to Buffalo Tire Plus for many years. I have changed cars throughout the years, but never changed where I go other than Tires Plus of Buffalo. In fact, I go there for more than just my car. If my riding lawn mower needed a tube or fix, I know exactly where to go no place other than Tires Plus of Buffalo. I find a very pleasant experience with Buffalo Tires plus no matter what day, time, or who was managing the front desk. It is a joy to be helped by Buffalo Tires plus

Great quality and honest work. Good prices

Had to replace my tire, it had to be special ordered. I was told it would be ready the next day. I went in after work and the manager told me they forgot to order it. No apology. They were able to have the Rogers store bring one they had in stock but said it would cost more!? I needed a tire ASAP so I had no choice. I paid for their mistake. Rude. Poor customer service. I felt that they treated me like I was stupid. or didnt take me seriously because i am a female. It is now one month later, the tire was not put on correctly, wires are showing and I once again have to get a new tire. I will NEVER go back!

Great crew.Very fair.

Was about to leave for work and noticed my low pressure tire light was on. Found out my tire had a nail in it. I removed the tire and brought it to tires plus and Justin was able to have someone fix the tire within 30 minutes. Cost for fixing this issue was cheap as well. I thought it would be a little under 100,it was not. Came to $25.

I called to get a quote on 1 tire, and they had the best price in Buffalo! I knew there was something wrong with my car and they were able to tell me what was going on and they had print outs. The service rep knew what he was talking about. And I would recommend anyone to them.

I was not impressed. They took my vehicle, sat on it. Just to tell me they couldnt service the vehicle and it had to be brought to dealership. The price we were quoted for service was also very high, went to another repair shop, it was cheaper at the dealership! Typical Tires Plus, thats why I prefer small private repair shops. The corporate world is a terrible place to be as a consumer. Take your business elsewhere, you will be glad that you did.

TIRES PLUS DOES NOT CARE ABOUT YOU OR YOUR VEHICLE.I brought my truck in to have the tires balanced & an oil change. The kid (early 20s) working on my truck, broke off one of the bolts on my tires, No big. (Figuring they could replace it, since it is a simple fix) After they finished balancing the tires and oil change (they never bothered to confirm that what kind of oil change) They decided to tell me that they wanted me to come in on Saturday so their mechanic could replace a bolt for me on the house as if they were doing me a favor. Yeah right. In conclusion, I left there with my front left tire shaking every time I got up to 45 mph! Well, tires plus, You may have chumped me out of 80 bucks, but I will do everything in my power to tell everyone I know to avoid TIRES PLUS AT ALL COSTS BECAUSE THEIR SERVICE SUCKS!! ABSOLUTELY NOTHING ABOUT THIS EXPERIENCE WAS GOOD. If I wanted some punk with no experience working on my truck Id do it myself!!! Never going there again. In fact, I will be doing most, if not all of my general maintenance and repair on my truck, from now on. Its freaky realizing that some mechanics / shops working on vehicles just dont know or care, that your safety & well being is at stake.

I always have great and prompt service when bringing my vehicles in. Justin and Alex are great at what they do! Will continue recommending this shop.

Very prompt service. They are more than willing to do some fact checking, if you ever have a question regarding service you may need, in the future. Highly recommend.

This is your average tire shop. Decent selection and prices.

I recommend people not coming here they are really rude to you and you sit there longer than your told me and my brother went there and this guys said its gonna take about an hour so we left and walked around when we got back the truck hasnt even left the parking lot.. we were there for 3 hours this place needs nicer people and better estimates..

Always taken care of! I moved and I a drive to buffalo even though its out of my way. Yesterday Alex provided me with top notch service! Never disappointed.

Called in the morning and had the tire for my car by 2pm. I always worry about being sold a bill of goods when i got to car care places and this didnt happen here. Thank you so much for taking care of me and getting me on the road again.

Avoid this place! My wife brought our truck there to get a routine rotation and balance. They came back stating that they recommended that we replace the serpentine belt and the left inner tie rod. Heres the problem... the serpentine belt is brand new, just replaced three weeks prior to bringing it there. The left inner tie rod was replaced by them at the same time they replaced my tires just 5 months ago. They are either inexperienced or they are trying to rip me off. Either way, I dont recommend going here!

Very good put me back in the game I would recommend anyone to go there

Quick in-and-out did his job no complaints would recommend for everyone

Please do business with this place if you like getting bent over backwards. The customer service is absolutely terrible and you would likely have a more pleasant experience being booked in to jail. They do not stand behind there products one bit unless you purchase the extra warranty. I have gone in with a simple tire rotation and left with them claiming that there are multiple other problems with the vehicle that were not an issue before the vehicle was dropped off. Did I mention that customer service is TERRIBLE? These guys have had a lot of experience ripping people off and have become quite good at it. enjoy.

Bad place to do business. I was Poorly attended twice, the first time the attendant did not answer because I just needed to change a lamp from my car. Unfortunately I had to come back because it stuck the tire and I needed to repair it urgently.They said they could not fix it because the tire had broken down and I needed to buy at least two new tires. That this was the only solution. So I insisted and they sold me a used tire for sixty dollars, so I went in the contestant and they repaired the tire and installed it in the car without any problem. So I do not recommend this place to anyone.

Good service but kind of a high price to repair a tire

I like this place. Good service and decant prices!

SLOW! Be prepared to practice patience. Magazines in the waiting room are light. But my tires are fixed

The only place that would put my snow tires on the front of my car. Thank you.

Great service. We go there all the time.

STAY AWAY!!!!!!!!! Plenty of Tire shops out there. Avoid at all cost!!!On 9-20-2017 i was in Buffalo tires plus to have 4 tires installed,and have my brakes and front chassis components checked. I was never imformed to have needed any repairs on my 99 chevy tahoe which was fully restored in March 2016. I requested to have my wheel wieghts not on the face of the wheel as well. On 9-22-17 i had to have my wheels rebalanced due to incorrect wheel wieght posistion. Tires plus never informed me of any chassis problems or brake problems at time of either visit and never provided me with an inspection. Nor did they provide me with any documentation showing i declined service, which i did not do. On october 18th i had to have a full brake overhaul, calipers,brake pads,and rotors. Then on November 22 2017 my truck was inspected from a very serious and potentionally fatal car accident involving My Wife with Multiple Sclerosis and my 3 children. The cause of the accident was a Broken Tie Rod End. I havecrequested documentation showing my courtesy check and brake inspection Justin declined to give me said documents due to not having any documents. Which after my brake repair and csr accident from a broken tie rod i gsther they never preformed a safety check which tires plus does do standard and if they dont they require you to sign off declining inspection.

They are very rude as the other reviews said! I walked in and was looked and multiple times and nothing was said, other people walked in and got greeted. I got overcharged for an oil change because I was going what was shown on the tv screen- apparently those aren’t the right prices? Maybe remove them then! I asked to have my tires checked and they said the pressure was up to 35, when I got in my car it was 31. I will not come here and won’t recommend. Overpriced, rude and liars!

Get the job done, but expensive.

Will never return tried doing front breaks myself only to discover a rounded of lug nut took it back because thats where tires were put on in the first place and was due for a rotation anyway and got charged $5.49 for something I feel like they did got the car back and tried to do rear brakes on only to discover now all of them rounded off had to go buy all new lug nuts wow all the responses nothing is their fault I was never told about the lug nuts have other vehicles with the same style older and more miles with out that problem and if they swell they get bigger do they not but we are back to not your fault

Highly overprice. Took 4 hours instead of 2. Brakes and rotors were replaced. Had no issues after that.

Great fast service at a wonderful price.

Would give 0 stars if I could. Horrible customer service. Go somewhere else where they treat customers with respect and are happy to see you. These guys sure dont.

We came into town late with a tire issue and they went out of their way to make sure we were taken care of and not stranded. They did a great job and I thank them VERY MUCH!!!!

Went in with a tire out of balance. Left with the whole front end of my car shakeing. Went back to have the problem fixed and waited 2 hrs at which point I left without my car. Its been an hour since I left and still no call. I will never go back there. Ever. And I will tell everyone of my experiance.

I have found them very helpful and reasonable.

They left my car worse off than it was when I showed up. These guys are idiots. They cant seem to find a tire pressure sensor. Its not like every new car is sold with them. The employee and manager were fighting when I showed up. That should have been a sign to leave right away. I wish I never stopped here.

Service was good, but not the place to go for an oil change. Very expensive oil change.

Great experience Good service.

Excellent service. Helpful and friendly advice.

Nice people quick doing what needed done

Thank you!! Very helpful and fast!

Fair pricing, good service.

They have been a great help in resolving all my car problem

Worst place for any car maintenance or tire service, went for rotation and said I needed didnt even fix the pull. Also avoided tire warranty from tire waring on one side. Scam artist.

Do the work u need n show things u might need to give attention to.

Friendly, good sevice

Good tires

Always great service!!

Good work.

Terrible customer service.

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