Had my battery tested. It was found to have low volts. I purchased a new battery. Service was good

Hello World I Gave this AutoZone visit at 3stars because they didnt have the basketball needle to pump up the basketball. Some things might not be asked for for years, but little things like that, AutoZone store should have. The store have tools to pump up tires... #Think about it. Have a beautiful blessed day 🥰🤩💯

Place is always packed they are always far behind. Prices are higher than any other autozone which I think is very sad given its location. The staff is normally extremely rude Im tired. On the bright side they keep the store well stocked and you can usually find anything you look for

I had an amazing experience, great customer service and it was my first time at this location! Wonderful and brilliant. I needed assistance reassembling my key for my 2032 lithium battery. Teresa took the time to put it back together for me, I will definitely come back again!

Very very slow... I understand that some customers need items looked up, however I think there should be a line for customers who are ready to check out as well. Just a suggestion.

Great place very slow staff. But very polite and helpful.

This store is supposed to be open at 7:30 a.m. here it is 7:45 and closed. Needed to get exhaust stuff before I go to work and now cant do that! Thanks a lot!!

The service is good. Helping system is also good but one day I went to buy somthing and in the counter while doing the price a guy exchanged my stuff with a not good and a old stuff. Which was really really really a bad job. A I am not happy about it. So thats why I am requesting to not to do this again with Customers Please. Thank you.

Had a great time there. Service is great! Caring employees. Loved it here so much it made me want to work here!! And now Im a manager! Thanks guys!

Love Dave and the guys at the south park branch.... Him,Rodger and sean run a top notch shop.

Broadway location. The woman at the counter was nice, but clearly did not know what she was doing. I needed a left and right front caliper bracket. She put my make, model and engine in fine, but came back with 2 guide pins. I said mam this isnt the right part, can i have somone else help me. She went over to what i assume is her manager ( grey shirt) to tell her i needed help, but she couldnt be bothered. I stood there for about 5 mins and left. Ive had nothing but great experience before this, at the south park location.

The staffs are really kind and willing to help with anything.

As always they are helpful

I am a first time car buyer and I came in looking for an ox cord and I was very confused. THANK Goodness ANGEL R. was more than helpful helping me find a blue tooth . The first one wasn’t working and it took another 20 minutes to find out the problem. THANKYOUUU SO MUCH FOR YOUR HELP and. PATIENCE ANGEL !!!

This parts shop has almost everything your vehicle 🚖 needs. Parts oil, liquid everything is up to the mark. Staff helps to find accurate part for specific vehicle. Not enough staff onsite. You wont get any help about your auto keys. They dont duplicate or they dont get additional key from manufacturer.

Great place to shop 4 parts

I had a bad battery they replaced it for free because of the warranty have to say they were honest and help me out that day

Always friendly and helpful.

The wait is too long with just a few people. The workers dont have basic knowledge about the parts theyre selling. Also, they tell you one thing over the phone and when you get there the produt(s) are not there!

The staff have always been amazing! No complaints, only praise! Especially Angel who went out of his way when I lost my receipt. He found my receipt on the computer after several minutes and helped me return my items. Thank you Angel and your crew!!!!

Has most of your needs for your car. The customer service explains how to if a novice at buying right products and applying them

The service was great and staffI always go to autozone and theyll always helpful

This AutoZone is pretty decent!! Never too busy, always clean.. My main two things that I look for whenever shopping. Everything is usually stocked and the staff are always willing to help you and go the extra mile if need be. Located in a pretty decent spot, there is a gas station across the street and a night club as well. This place gets a two thumbs up from me!!!

Helpful in choosing the right product

The staff are experienced and knowledgeable and extremely patient. Their manager Tray Davis helped install a very difficult steering wheel component that I surely wouldnt have been able to install myself. When it was fighting back he patiently & calmly told me how to help and we got it done. Good service is hard to come by! If you need help with anything and they got it there they got ur back! Def will be back.

Great Customer service.My New go to location.Knowledgable friendly staff!

Fast service, call ahead so they can pull your parts

The sales associate csr 05 went over & beyond with assisting with my questions & purchase

Tray is one of the nicest employee! He always help me whenever I go there. And make sure to listen and help me find what I am looking for. Outstanding customer service!

Bunch of new workers that dont know what they are doing. And can barely speak English. On top of the fact that the store shelves are practically empty.

Ok

Very helpful staff

Stocked with plenty supplies,very good customer service

Great service im here a lot.

Great service. The guy Paul there helps you get whats need to fix your car. Great and fast.

The service was exceptional. Alvin did a awesome job.

Zero Stars. Worst service because they are ALWAYS under staffed. EXTREMELY DIFFICULT TO GET IN AND OUT LIKE OTHER LOCATIONS. JUST TERRIBLE. They need Armed Security back in Autozone stores ASAP.

I really do like this place

First time there wasnt a great a experience. The workers are hardly polite and besides that, their items are slightly overpriced. Either order it from Amazon or go to Advance auto parts

Customer Service was terrible and they was very rude to me.Never go there again

The cashier was Very kind to put on my windshield wipers the person was very nice and AutoZone always have what Im looking for

Very helpful kind patience service I experienced here

They are definitely knowledge kings/queens here. Just need 2 focus a bit more on the long waiting lines when they exist

Great customer service really enjoyed the managers helpful cant wait to go back

Tray Davis is outstanding he took his time and explain ever detail about my car but did not take all day i will recommend my family and friends to to the AutoZone on Broadway and ask for him because he made me feel like family and tell him cre sent you lol. Thank you tray!

Great employees, but understaffed. If theres even a small line, prepare to wait or come back. EDIT: Theyve since increased staffing; nicely done!

Very slow

Ok

The employee Leroy and the manager Angel were VERY helpful with selling me the right parts to my headlight and making the blinkers work again. Not only that, but on the particular day I visited the store, it was busy with customers and they were short staffed. Despite that, ALL employees kept their composure, patience and professionalism as well as assisting every customer and me with a million questions on how to fix my headlight lol. Leroy and Angel needs to be recognized for their excellent customer service.

Like always waited in line until I couldnt wait any longer and that I left without getting my part this place is horrible unfortunately you have to press the star button at least once but I give them zero Stars

Good

Good prices and u get $20 toward ur next if u buy 5 things of 25 dollars or more items awesome!!

Great service

When the sales guy couldnt find what I needed (a dipstick that day). He called a junkyard that wasnt far from this location and they had what I needed and I ended up getting the dipstick for free from the owner! I still use this location because of their customer service.

They have all you need

Customer service is not the greatest..

Vear.good.

Mustafa was awesome at the customer service.I very much appreciated the hospitalityGreat job

Always helpful ppl

Best Experience with Trae... very honest and helpful !!!

Highly priced but excellent parts. You always know you are getting the best. Sometimes slow service sometimes fast. All in all an ok service

Very helpful associates. Even when busy they explain everything to you.

This store is always unprofessional and short on staff. Its really ridiculous that this store is close to me but I will drive to the Auto Zone on Walden because they greet you, they help you and they are very professional with great customer service!

Great store ALTHOUGH they aint put in my part but handled DAT.Great people had to go get part at a DIFFERENT store but got it .

Engine light issues, allowed me to use tool to access problem gave me copy of part and the nearest repair list

One of the worst AutoZones around... They Never answer the phone, and have the slowest customer service. Theyre eating while servicing customer. Corporate needs to correct this ASAP.

I go to Broadway Street Buffalo New York AutoZone there is my best friends Medicare there to work and I work for them safety vert I want to AutoZone Alex and officer in there theyll go Surface 2

Good staff good prices

Can always find what ure looking for. And great customers service!!!!

Getting parts for an older SUV was difficult. Had to go to three different Auto Zones in Buffalo to get them. Usually they have what I need at the store closest to me.

Nice place to shop for parts and friendly people work there

I think this place is cool cuz you get $20 back by spending 30 or more 5 times

Great experienced service people.

The Hip Hop Music selection is Great Here.

Very nice people work here

Good place that almost always has the part I need.

Young man was very helpful and he installed my part in for me.

A good store to buy car supplies

Needs more help the wait is too long on Broadway and Fillmore

Its hectic in there a lot but its some good people there too.

All I can say is great customer service and had the parts I needed and help with any questions that I had. What more could a guy ask for ..

Helpful nice almost cheap on some things

Excellent customer service with Mr. Mcbryde

Very helpful

Great service tech.

Take time usual than other autozone i think it is for staff shorting or current staff just dont care. Have all the necessary parts though.

Car parts at a good prices

A stick behind their parts with warranties have bad battery and they gave me a new one Im 100% satisfied but the time it took to serve a customer was a little slow

Always got the right and inexpensive parts needed

Great service provided

Great staff, very knowledgeable & helpful.

Good customer service.

Very polite and friendly customer service

Great people..nice prices..

I called other stores and auto zone was the only place that had my part .I had to go into buffalo to get it but they still had.

Very helpful an on point

Very very poor customer service. Will try best not to go again.

Nice and pleasant service

Really bad stuff in afternoon shift.

Mostafa was a GREAT help!! Great store!!