Fixed oil leaks missed on the certified inspection. Did a good job but this is the second time this has happened on a 41000 mile, 2017 Cadillac. Not sure if the cause was remedied or just fixed the leak. When I asked, the answer was “well, you still have a couple more years left on warranty “. Not exactly reassuring. They were professional and accommodating otherwise.

There I was, two days away from taking my family on a road trip.No check engine light, no warning, just a truck that wouldn’t start.I called for an appointment. The earliest they could get me in was a day after I was to leave for vacation.I explained my situation and asked if I could get squeezed in. They said bring it over and they’d make it work.I brought it in the next morning. Got a call at 10 with the issue. Got a call at 1, and it’s fixed. It was a shorted out starter.I cannot say enough good things!Well done!

20 Chevrolet Colorado. Ive had warranty work, drivers side window replacement, oil changes done, bought parts for my Colorado here. Everything has been a good experience.

Had my vehicle serviced through my warranty and they took forever to come out. I was kept updated and everyone was very helpful and understanding. They let me switch out the loaner for something bigger so my husband was able to go to appointments in the city. They are very accommodating. Will definetly bring my car back.

Just a quick response to our recent car repair at Ryans. It was quite a massive repair but was completed in a timely and efficient manner. The mechanic kept us informed along the way and answered all of our questions. Were confident that everything turned out well and the pricing was fair.Greg

Great service. I thought my appointment was at 9, but it was actually scheduled for 3. I was going out of town that day and they took me in at 9! Always great service, friendly staff. Always do a wonderful and thorough job and my car came out looking beautiful as they washed it as well! They also informed me it was covered completely by my warranty extra. I won’t take my caddy anywhere else! Haven’t had this kind of honest, decent, and skilled service at any other dealership or shop of any kind ever. I’m a lifer now for sure! Thanks everyone at Ryan Chev/Cadillac! I appreciate your honest, intelligent, and skilled crew!

Got 3 cars worked on, PM’ed, and winterized. They accomplished all 3 in 2 days professionally and cleaned and washed each afterwards. I’ll only use Ryan’s.

Dave Stifter and the Service department know how to deliver a great customer experience every time! He keeps me informed of progress, is very professional and pleasant to work with. I recommend them highly!!

This is the second time we have come to Ryan Chevrolet and they did not disappoint! We spoke with Jeff Nelson before we came to let him know what vehicle we were interested in and to set up an appointment. We came in for our scheduled time and Jeff had the car waiting for us, warmed up and seat warmers on. The entire process was painless with help from Jeff and our finance guy, Kacey (I apologize for the spelling).

Tom has always been helpful and willing to get to the bottom of any issue I’ve encountered with my vehicle. I like the convenience of having new loaner cars or courtesy drivers ready when needed. The service team as a whole is great to work with. Trust is huge.

Always accommodating and do a great job on service- I wouldn’t drive 40 miles if they didn’t!

Fast in and out on a recall notice ( rear defrost) in under twenty minutes! Nice to see my Salesman Jeff Nelson too! Thanks Dave in Service with getting me out quickly!

I bought a brand new Silverado there. Very good experience and not pushy. Jeff Nelson was my sales guy.I have gotten all of my service done there (oil changes and such) as well as repairs on other vehicles and they have been outstanding to work with. Brad, Justin Tom, Scott (parts), Dan (service) and the rest are always honest with me and dont waste my time. That highly important to me and appreciated!

I’ve had a few recalls, oil changes, and upgrades to my vehicle. Always been fast, efficient, polite and knowledgeable. Glad to have them, I always bring everything vehicle related here.

I believe his name was Brad.. He was very kind and thorough! He made my experience very easy and definitely delightful 🙂

Every time I visit Ryans Im impressed with the professionalism from the employees from start to finish. (Service writers to check out) I we recently moved farther away from Ryans but I make a special effort to drive there for my service needs and purchases.

I came in for an oil change and a tire rotation. They told me the tire rotation wasnt necessary as the tires were wearing evenly and there were no issues with alignment. I appreciated that they told me it was not necessary instead of just doing it.

I worked with Tom Sherwin service advisor I am very happy!

Air conditioner stopped working. Got me in right away and gave me loaner car to use. Very courteous staff. They explained what they did Highly recommend them. They take very good care of me

Always impressed with this service department! I wouldnt go anywhere else! Customer for life.

I brought my 2016 Edge in for a complete detail cleaning. It is just like new now. Thanks Ryan Auto Mall for a great job.

Always great in every aspect regardless of what type of vehicle you drive.

Very disappointed. I bought a truck I found on their website. upon taking delivery of the truck there was a service light stating the rear taillight was out I personally double checked and the light seems to be working. When I brought the issue to the attention of the sales person Scott he and I quote said No idea. Never noticed it. and left it at that. The sale seemed like the only goal here not a happy customer.

Very friendly. And done in a timely manner! Would definitely do business with them in the future if needed.

Had a bad wiring harness they replaced 2 months later same problem occurred they gave me a loaner fixed problem and did not charge me anything and apologize for inconvenience always very courteous and friendly been going there for over 20 years very satisfied with service

Bruce Varner was my salesperson. Bruce along with the GM, I felt went out of their way to earn my business, although I did not get exactly want I wanted for my trade, but then who ever does...I still made the purchase, there was zero pressure to buy, it was because I could clearly see all the efforts Bruce and the GM put into my deal to get as close as possible, they worked hard for me, and have all my respect, I will go back again to buy again! Great Job guys and Thanks!!!

Nice job, professional, curious, fast. Did what I ask.

I never worry about the job being done right. They are very thorough. I am a long time customer of Ryans.

We had a 5:00pm appt for a recall issue with our 2019 Equinox. When my husband got there he was told everyone was gone and a tech would have to be found to do the work. The service guys made it sound like it was our fault. I was told the week before that any day the next week at 5:00 would work.This was disappointing. The work was done . 15 minutes.

As usual the guys are really professional they know their job I appreciate all the hard work you do for us tell everybody thanks and tell him to have a merry Christmas and a happy new year

They fixed my Impala no charge under warranty. Thanks guys

Excellent service once again from these folks. My vehicle is always fixed right the first time and in a timely and friendly manner.

Very pleasant staff. Thats why I go there.

Great staff, great service, my go to dealership I can trust.

Awesome experience with these guys yet again

Great service...and I dont know what they used on my car when they washed it, but it looks like a showroom finish. Friendly as always.

Ryan Chev of Buffalo is always 5 Stars in my book!! Best customer service all around!!

I always have great service. They do a great job with my car and a free carwash I love.

They did an oil change and washed my Jeep and it looked very good when I came to get her and I was in and I was out.

I have used Ryan Chev for years and Tom, Dave and the rest have always been very honest with me and have always fixed things. They have also been honest with my wife when I have not been with her.

I always have the best service from the guys at the the Chevrolet service department!! I will always keep taking my vehicle back there! Ann reccomend them to others!

I had my Chevy Tahoe in for service. It was having an issue with the traction control system.My wife talked to one of their mechanics who said it sounded like a common problem related to a sensor.I was told two hydraulic lines were leaking and should be replaced, brakes should be replaced, and it was nearly due for 100k services.I had them do all of that work and spent about $4,000. The issue I brought it in for initially was not fixed.I brought it back for them to inspect a few days later. They said one of the wheel bearings needed to be fixed and that was causing the problem. That cost another $4-500. That did not fix the problem and I was not noticing any symptoms that seem like they would even correlate to a wheel bearing, I just trusted that a Chevy dealship service department would know what they were doing.I dont trust this place anymore. Have had to shut off the traction control system every time I start the car for the last year so I dont have the issues associated with it acting up.Will be bringing the vehicle somewhere else to have the issue taken care of. I dont have enough time or money to waste dealing with the seemingly incompetent service department at Ryan Chevrolet.Buyer beware.Side note, I had my Dodge Ram serviced at the Ryan Dodge dealership for years and really liked the service from that team.

We received excellent service. Everyone was very helpful and friendly.

Warranty work done, identified the issues, got the work done quick, ordered wrong part but promptly got the correct one and problem solved!

Rob, Ian, Taylor and Brad are wonderful!

My husband and I were planning on purchasing a used vehicle. We had contact with a sales person and the Sales Manager regarding this vehicle as we found it the day it was traded in. I was in communication with the sales person regarding the time that I was going to be picking it up to test drive it to our house to make sure it would fit in the garage. Ten minutes before arriving at the dealership the sales person called me and told me that it had sold. They never even gave me a chance to buy it at a higher price than the other person. Whats meant to be will be...including horrible customer service.

Service listened and scheduled an appt. within 24 hrs. All service visits are handled professionally, immediately, and with great customer service.

Everyone I dealt with was absolutely superb!

Great prices for new vehicles. Cars really do cost less in Buffalo at Ryan Chev. I highly recommend Scott Goodmanson when you go to buy!

Very good server, always informative of what the issue is and how long to repair

They are very easy to work with. We wouldnt go anywhere else.

What happened to this place? I have had really really great service in the past. I brought my car in for transmission warranty service and a maf relay trouble light. They had the car 6 weeks! They could not figure out the trouble light and did nothing with the transmission. It is exactly as it was when I brought it in? So 6 weeks and they did nothing. I will never go back for anything! The only good thing I can say is they did not charge me. Embarrassing service. Not to mention they could not get me a loaner car which by the way is included with warranty service. Just not a Ryan Chev! Twice! I just bought a new truck at Suburban Chev in Eden Prairie. Didnt even bother with Ryan!

Mike the man did an amazing job on the windshield, thanks for all your help

No matter what I have done to my vehicle, you guys always do a superb job.

The guys did their best to take care of business, but definitely short staffed on Saturday. My advice would be not to go for an oil change on a Saturday.

Horrible experience. Do not go here. Brought my car in for service, they knew part of my engine was already apart and they proceeded to start it and get oil everywhere and who knows if that caused any other mechanical issues. Never trusting them with any of my cars again.

Always get excellent service...thank you

Every detail from start to finish, is 5 stars

Thank you all the great service.

My wife did. It’s her car.

Not good

Bad experience with the service department, but upper management made every effort to fix the wrong. In the end happy Customer. Good job Ryan Chevrolete!

Friendly people who always treat me with the highest of respect.

Great job!! Will go again...

Very friendly and never condescending

Vince was very helpful and friendly

Prompt and courteous as always.

Always consistent!

Ryan Chevrolet, always there, always fair when you need them. Whether it’s Dave or Brad or anyone else in the service department, they will take care of you.

They took care of a needed oil change and also discovered that the battery was going bad. I thought I noticed cranking was becoming slow especially with the cold weather lately. Service installed a new battery right away. Thank you.

Worst experience of my life!!! My wife and I will not step foot back onto this property!

I was treated like I was their only customer.

Fast service, nice employees

Great customer service

Great job!

Not satisfied

Very good

Scott hooked me up