I came in with a complicated order on a busy day and I was helped with quick, efficient and friendly service. The employee behind the counter was so helpful and did their best to get folks waiting in line outside in and done as quickly as possible. Cant stress enough how happy I was with the service today.

The best UPS store in the area. They made shipping so easy.

Worst UPS Store & Access Point Ever!!! The UPS Customer Rep needs more training in his customer service skills and his English. He returned and decline releasing my package to me. Even had UPS Customer Service Rep on the phone stating to me that I refuse my package, when I am over here trying to picking up my package. Then he comes says to me that the shipper request the package back to them and to contact shipper. shipper tells me that they have it and they did not request that and now I have to reorder my order. This UPS far off the worst. Everyone there needs re-training on all their skills including there English. Because I showed them proper and correct identification for them to release it to me. So annoyed with the workers there. Will No longer go here for any service. Makes UPS look bad.

I want to say thank you to Yong,Who presented in a professional manner and was quite friendly. Service was fast. Thank You!

Older guy running the storeYou ARE A DISHONEST PERSON; prone to behave in an untrustworthy or fraudulent ways.You intended to mislead or cheatYoure an embarrassment to the business people out there.You lied and tried to rip me off!You tried to over charge me for a package just because you didnt want the size of package in your outbox.Whats your problem.Pathetic!You and that big kid Huey

Way over priced compared to other UPS stores

I had to return a text book I rented through Amazon. I hadnt printed my shipping label yet but Mr. Yung was nice enough to show me how to go about it and even suggest which size envelope to return it in. This was a great example of customer service. You can definitely tell that he cares for all of his customers.

Best place for Amazon return

NEVER PRINT anything at this store.. They charge additionally for using computer to get print! There are far more options near by which are way cheaper and WITHOUT ANY HIDDEN FEES!

Owner charged me to print a UPS label, for a package that UPS destroyed. When questioned why, his response we arent UPS, we are just a franchise. He was not very helpful, friendly or customer service oriented. How about a sorry for the inconvenience of returning something that the company that on my sign outside destroyed...for your troubles, here is a label. He actually answered the phone while I was trying to talk to him. Not going there ever again.

Good UPS location, the staff greet you with a smile and helpful regardless if youre buying or just dropping off boxes...parking could be better but its the whole BP downtown plazas issue, not really theirs. If they had longer hours, this would compensate for the minor downsides. All in all, its a good location.

#UPSRiverside stealing from the community & working families.This is an all time low for #UPS(DCI)Diversified Conveyor International a Non-area standard GC to come in and finish a project that skilled professional Union Millwrights had started,we are talking about area standards here! a livable wage with benefits #UPS is willing to turn their back On good paying jobs with a skilled workforce.SHAME ON YOU #UPS, for Hiring A workforce from Craigslist to install high tech equipment & classify them as 1099 Independent Contractor With no concern for safety!#SayNoToUPS#taxfraud#ShaSHAME ON #UPS

Friendly owners

I just wanna say Mr Yung and his coworker gave me the best customer service and was very helpful and i recommend this store to anyone who wants friendly competent service... This location is now my go to UPS store... Thanks Mr Yung... Happy wifey happy lifey,lol..

Came here to drop off some boxes and the staff here is very friendly, quick, and the location is well kept.

Nice store, the bad thing is they charge $15.00 for a notary service. That is overcharging.

Thank you for the smile! And wonderful customer care.

Very helpful staff. This is my favorite UPS location.

Very friendly and helpful bunch. My favorite UPS store!

There are good people working in there

Ive called this place 5 time already between 10:30am-11am no answer and at the end of the ring is a fax sound. Wish I could give 0 stars.

Theyre very helpful!

There is a Korean person who is always kind and good!

Be kind. He helps me to the end to make things work. Thank you.

Kind. ^^