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Premier Chrysler Dodge Jeep Ram of Buena Park
7301 Artesia Blvd, Buena Park, CA 90621, United States
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Premier Chrysler Dodge Jeep Ram of Buena Park
Comments
El
Review β„–1

I support local businesses with integrity and respect for their customers and premier πŸ‘ if youre on the market for a new or used vehicle please visit them you wont be disappointed my sales person Ivan help me out from the moment I parked to the moment I left with my new Truck thanks to everyone at premier highly recommended!!

St
Review β„–2

Today 10/30/21 i went in to Premier Jeep for an oil change on my 2019 Grand Cherokee. From the moment i got there until i got my Jeep back, George made my experience great. He was very personable and helpful in making sure i got the oil service done right and as fast as possible. I was probably in and out of there within 45 minutes total at most. I’ve had the pleasure of having George be the service provider to help me several times and every time the experience is top notch. Im definitely going to come keep back here to George to get my wife and I’s Jeeps serviced.

LU
Review β„–3

Walked in about 2 weeks ago, Geovanni greeted me. He asked me for what I was looking for, and I said: a Grand Cherokee. He showed me around and told me to take all the time I wanted, and if I wanted to test drive them all, I could. So I test drive a few, I told him that Ill be back. I want to test drive other vehicles, and see what I really wanted. He said of course, you take your time. So I returned a week later and purchased my 2021 4x4 Grand Cherokee. Giovanni and the staff have the most lovely attitude. There knowledge is great and worked with me on my purchased. I had a great experience and recommend them, I give the a 10/10. Great costumer service!

Ra
Review β„–4

George was great! I also had a chance to chat with other members of the team while I was there. Its nice to find a service team that takes the extra time to look into what your car needs and try to figure out ways to get them resolved. This is my first Ram truck and service like this will keep me coming back.

Br
Review β„–5

I did purchase an oil package that was a great deal. Service was great up until my last oil change on October 27, 2021. I experienced very poor customer service and when questioned I only heard excuses as I made my way back to notify them they clearly seemed bothered. My multipoint inspection was not really inspected. Once they corrected their mistake they also did the complimentary car wash (which I had to ask) that to me it was more like a wipe down I have pics of my hood how they missed a spot and you can tell it was just wiped. That explains scratches on my charger after the so called car wash. Very disappointed in my last service there, you go there trusting people you don’t know to do their job and get this horrible service.

Ol
Review β„–6

I got my new Durango! Great deal, great service clean and professional place, took my toddler with me and everyone had patience with him running around. Thanks

Co
Review β„–7

Had to bring my car in to take care of a recall. Brent helped me out; super nice guy, great customer service and he made the process as quick and painless as it could be. Hopefully that’s the last recall that gets put out for my vehicle, but if not I’ll be coming back to premier!

Ev
Review β„–8

Had a great experience at Premier Jeep of Buena Park. Service Rep Giovanni was polite and very professional. He was able to assist me right at my appointment time and had me back out the door in an hour! I was searching for a new dealership after trying many in the area and I’ve found my place! I highly recommend Premier Jeep. Go see Giovanni in the service department now!

Ma
Review β„–9

I was using a different dealership and received the worst service ever. I was told I could use a different dealership and not void my contract with my original dealership. I called and received the best customer service. I was greeted by Service Advisor Martin Jacobo who was a good listener, polite and sympathetic to my situation. I was advised it could be a 2 day turnaround. To my surprise i received my car back the same day. I would recommend this dealership to everyone, who wants excellent service.

Le
Review β„–10

I am very pleased with how my concerns with my car were taken care of I will definitely be back for any other work I need doneThank you

Sa
Review β„–11

I always get my vehicle serviced at Premier Chrysler Dodge Jeep Ram of Buena Park. It may not be the closest to me but it has the BEST SERVICE DEPT. I don’t need my husband to come with me to protect me from being roped into paying for extras services I don’t need or coming in for an oil change and leave paying thousands of dollars and as a woman that is my biggest concern. Everyone here is honest and hardworking, if they make a mistake they own up to it and more importantly, they make it right. Before I came here, I DREADED taking my truck for service because I hated waiting, being treated like a second class citizen and feeling like I was conned into something I didn’t need because I am a woman. Premier Dodge Buena Park has great customer relations and it is positive and upbeat. For service or recalls, I would suggest coming here over any other Dodge Dealership in the area, you won’t be disappointed.

Ra
Review β„–12

Horrible customer service today! I take my truck in and nobody approaches me as they usually do… so I walk in and nobody acknowledged me either. One service guy actually walk past me outside just to smoke and then walked past me inside and sat down without even saying a word! The least they could’ve done was a simple β€œwe’ll be with u in a min”…but instead, when I asked for help, they pawned me off with someone that was actually assisting another customer!!! So I just left!!!

Mi
Review β„–13

I had a awesome visit and everything was taken care of easy and fast. My service advisor George San Martinwas on it and handled my visit great and Ill be requesting him next time I come in at parts and services. I drove off and didnt realized till I got home that I even got a complimentary car wash because my morning was a little hectic. I was well taken care of, thank you George and Premier!

Mi
Review β„–14

I made an appointment which was super easy. I called Friday and was able to have my options for Monday morning per my request. Once I was there, excellent customer service. I waited in the clean lobby while they change the oil and rotated my tires.

Re
Review β„–15

I went in to receive a recall replacement, the guy who was assisting me stated they could only order recall parts once a month and there is a waiting list so I would need to wait. I called a different location and they stated that isnt true, they can order parts weekly. I can receive the replacement in a couple of weeks. If you need replacement parts call dodge of Anaheim near the 57! Way more helpful.

Ou
Review β„–16

Amazing experience. Martin took very good care of us. Made everything simple and easy to understand. Plus he gave us a great deal! Highly recommend him for anyone who wants a haggle-free experience. Thanks again Martin!

Pe
Review β„–17

Lou the service advisor is experienced and takes care of the vehicle. Appreciate the prompt and speedy repairs done. Battery prices do need to be more competitive.

Ar
Review β„–18

Today is the first day that I called to have my vehicle serviced at this dealership and was told I needed to take it to a specialty shop because they needed to put it on a lift, which they only have 1 and it just cant be done...which shocked me!! I have never had my Promaster ever lifted to do an oil change.My vehicle a 2020 Ram Promaster has been serviced by RAM JEEP Dealerships all over the country. From Texas to Florida, Nevada Washington state, and the BEST IN Colorado Springs.Needless to say I could understand if the small shop couldnt handle a product of the Chrysler Jeep, Tam corporation but to out right tell you to bring it to a specialty shop is poor judgment, product knowledge and lack of empathy.It also shows that employees picking up the phone and refusing to give their names shows a lack of customer relations and by hiding their na mb esfor formal contact towards potential customers shows a degree of interpersonal relations.Just by not telling the customer your name in a greeting is abhorrently a lack of customer service or relation no matter what languages are spoken . By announcing your name in a greeting shows that you care and are proud if the company you work for.Sadly I will not recommend this dealership to my military, Amazon, Microsoft, friends or family. They have clearly demonstrated that they ARE NOT Customer centric.The 2 stars reflects the lengthy rings that it took to finally answer the phone.1st a receptionist answered with 3 rings and transferred me to service ringing 15x the 2nd time I went thru the automated line and rang 8 to 9x.I gave 2 stars just for answering finally the phone..

Ni
Review β„–19

Very helpful and extremely communicative with what was going on with my car. Lou helped us out and he was outstanding! He reassured that everything would get done and done right. Thank you so much for the excellent service!

Me
Review β„–20

Brent was awesome. Quick friendly service. Better than the big dealerships that make you feel like you’re just being pushed through service.

iv
Review β„–21

This place is amazing! They helped me get the car of my dreams! Miguel was my and my husband’s favorite sales person because he is super genuine! Also if you need repairs for your new vehicle, they will help you! George helped us out and was very kind. They make sure you leave satisfied! Other employees there were so kind as well! I highly recommend people to visit them!

An
Review β„–22

Pleasant experience compared to other dealerships. I appreciate the uber service. George San Marin put in a lot of effort to get my repairs done and get my car back to me in a timely manner.

Ve
Review β„–23

The folks went out of their way to deliver from Buena Park all the way to Oceanside so that I wouldnt miss the gym. Thats customer service. Ive heard stories that they did that but didnt believe it until now. My Jeep is freaking awesome. LOVE IT!!!!

Ph
Review β„–24

Always a positive experience when working with Louie Palomino. Although the service department was extremely busy early Saturday morning, I was acknowledged almost immediately. My car was taken care of, even washed meticulously and returned in a timely manner. Louie kept me informed and up to date. Hes the best service agent Ive worked with.

Al
Review β„–25

Amazing customer service. Went out of their way to help me solve my problem with my truck, made my experience super smooth and easy for me thank you.Martin from service advisorAnd Mauricio Reyes.

Cl
Review β„–26

All the staff at Premier were very helpful, but the guy who takes the cake is Geovanni! He was the first person to greet us and the last person to say farewell as we left in our brand new 2021 challenger! We had a very tight budget and they were not only able to take our trade in but offer more than all the other dealerships we went to. We left happy and confident with our purchase and Geo was the person to thank for all of it. You really went above and beyond and we will be back to purchase more vehicles in the future as this is by far the best customer service I’ve ever received while purchasing a car!Thanks again to all!

Ry
Review β„–27

Fast, easy and convenient. Everyone here is super flock and helpful. Glad I chose this dealer.

Is
Review β„–28

I purchased my vehicle here through Ben, who was friendly and professional and I would highly recommend. But I won’t say the same for the service department. I could just go to a small local shop for an oil change, but I want to be a loyal customer and get that β€œdealership treatment” so I drive 30 minutes out of my way to come here. However, the men in the service department are all unfriendly and have a standoff-ish attitude. My advisor was Martin, and I did not get a welcoming feeling from him from the get go. After checking in with him I asked if Ben (my sales guy) was here so I can say hi, and he didn’t even look up or let me finish my question but simply shrugged me off with a β€œI don’t know who that is” without even looking up. Didn’t even get a β€œthank you” after paying. Was told the oil change and tire rotation will take 2 hours, but actually was closer to 3. Yet no one came over to give me an update, and no apologies. Not worth paying the extra money to come all the way here. Learned my lesson: support your local independently owned shops where not only will you save some money, but also be appreciated.

Jo
Review β„–29

Came in for a service on my Jeep Grand Cherokee v8 and right away Lou Palomino welcome me with a big happy heart and direct me to George San Martin who took care of me with excellent service and outstanding care. Both did an awesome job and made me feel deeply comfortable. Thanks guys for the comfort continue on with the great job. #bonus

Br
Review β„–30

Brought my truck in for service today and George was super helpful. He updated me on service status because it was taking longer than expected. Overall experience was welcoming and professional. Will definitely be back!

Ju
Review β„–31

I take my car to the dealership to make oil change services, when I pick up the car, the mechanic dont fit well the plastic cover, and it was making a noise when I turn the wheels.I noticed to the person in charge to make me my check in, and he call to the supervisor of the mechanics and then he fixed.But the most important thing about the oil change, They dont reset the oil life, that is very important do it.I drive 45minutes away to the service, this is unacceptable, I never come back to do service on this place.

Ni
Review β„–32

Dennis and the team at CDJR were absolutely amazing. They have never failed me in their commitment and service. I have been coming to them since they opened. Thank you everyone for the help in achieving a new step towards a better future. Also to Dennis for his above and beyond go to and get it done attitude. Thank you so much.

Ar
Review β„–33

As the owner of an elevator company, we go through a lot of vehicles. I decided to contact Premiers fleet department for pricing on two (2) one ton trucks with utility body and lift gates. The fleet salesman said he would call me back after checking inventory. No response. Tried to call the General Manager, Augie. Sat on hold for 20 minutes and called it a day. If you cannot be responsive on the front side, I cannot imagine what your service is like after the sale. Lot our business before you ever earned it.

An
Review β„–34

When purchasing my dodge charger Oz and Patricia were very helpful and professional with great customer service. They made the process quick and smooth. And when I found a few things wrong with my vehicle Oz asked me to come back and to check it out and he ordered parts for my vehicle and when they arrive to dealership Ill come back to get the items fixed/replaced just waiting on the call. Overall great experience and process and looking forward to future business and vehicle purchases. Thank you!Anthony Valdez

Fr
Review β„–35

They were very helpful and had my car ready very quickly!!

N
Review β„–36

My car has been in the shop for 4 months and no progress has been made (since May 2021). I have called Luis the manager, Mark the Service Manager, Mauricio the service member, Dan in sales, Miguel in sales and still, even after 4 months, excuses are given to me EVERY WEEK.They have ignored my phone calls, text messages, all to the department numbers posted on their own website. I did not get the two weeks of service that Premier of CDJR of Buena Park Offers Same Day diagnosis & Inspections.

Mo
Review β„–37

Really Really good customer service Especially when you take your toddlers Very patient. We Recommend friends and family

Ar
Review β„–38

Loved my car buying experience went in with my daughter to get her car and they really were awesome!! Ben, our sales guy was so great even put out the big red bow and made sure we got the best pictures !!! Mario in finance was so helpful in explaining every detail . Thanks again guys !

La
Review β„–39

I had a good experience at the service station. The service man was Mr Ramiro Garcia. I thank you very much. I guess I will be taking my truck to premier Chryslerβ€’Dodgeβ€’Jeepβ€’Ram of Buena Park. OORAH!

Ri
Review β„–40

I had a very good experience at Premiere Dodge. I cannot give more than 4 stars for my first visit. Everyone was friendly & courteous.

Pe
Review β„–41

My sales guy Osbaldo, was knowledgeable, answered my questions, he do not try rush me into buying and even told me to look at other dealers and compare. Ultimately bought the Willys. Great experience.

An
Review β„–42

I currently lost the keys to my 2016 Jeep Wrangler. As stressful as that is, Marcos, the Service Director was amazing! He took my jeep info and told me to stop by for a quick key replacement. He not only helped me with getting a new set of keys, he also informed me about a recall my Jeep had. He ordered the parts and will schedule another visit when they arrive. I usually would go back to the dealership where I got my Jeep but many friends recommend to go to the Buena Park dealership. I’m glad I did. Not only did they take care of me, they were friendly, fast, and professional. I was in and out with enough time to continue my morning errands. This new facility is clean and comfortable. Definitely recommend it for anyone who needs service on their Jeep or any of the Chrysler family vehicles.

Ma
Review β„–43

Great customer service highly recommended. They stand behind there work. Thanks for your great serviceΒ George San MartinπŸ‘.

Ul
Review β„–44

Good experience shopping at premier Jeep. Sales consultant Francis Ike was easy to work with and he was really concerned about me being happy with the deal. He ended offering a deal that accommodated me and now I have a new 2021 Jeep Gladiator Rubicon thanks Francis

Ja
Review β„–45

If you hate the bait and switch, I highly recommend you look somewhere else.Carvana and Vroom are winning customers over because of their full transparency, no hassle/haggle pricing, and convenience.Unfortunately the traditional car dealership is still looking to take advantage of everyone.I had a completed order online for $23k and change. But when they learned I wouldnt use their financing and was already approved, check ready to go, they increased the price over $7k!!!So from 21k to $23,604 with taxes and fees, to ANOTHER $7K for window fees, dealer fees, etc.Avoid to save the headache and time.

se
Review β„–46

Tell u the truth I was very disappointed. With everything from the beginning. I took my van in for manufacture recall It suppose to be done the same day, I didn’t get it back until 3 days. No body call to let me know that my van is ready for pick up. Now I can β€˜t open my hood to check the engine. Ur mechanic broke it And no body tells me it was broken I have to find out myself til today. Very unprofessional this is the first tune I experienced some thing like this. I texted and left a message about it. No return text return return back no call

Al
Review β„–47

I have had an amazing experience with this dealership and have taken my car here to get fixed 2 times and will continue to bring it here in the future. I would really like to say a special thank you to Martin and Joe in the service department. Martin was my car advisor and he is very professional. He always kept me updated on my car, was very nice, and really just made my experience here a 5 star. If I could give more stars to Martin and Joe I would. They are the ones that made my experience here so great and easy. They handled everything for me through the insurance company and really just went above and beyond. These men are always on it and they really deserve to be recognized for their hard work. Thank you Martin and Joe!

ja
Review β„–48

It seems like this dealer has dishonest service advisors. I also had a bad experience with a service advisor named Giovanni Valerio on a recall part Im supposed get replaced .I was supposed to receive a call from him when my recall part was in. Which I never did like he said he would let me know when it was around so I can make an appointment. Also I took my vehicle to get it serviced he was supposed to call me back when it was ready to pick up which he failed to do also the service took so long for just an oil change that it seemed weird for me so I called and he said that he had called me to let me know it was ready which is not true seems like this dude likes to Lie to his clients. Its too bad this place is a good place to get a vehicle unfortunately theres some people in there that shouldnt be working for this company .Makes the dealer look bad!

Ma
Review β„–49

Thanks to Moe and his team, my husband was able to purchase his dream car.A big thank you to Moe for making it happen. We will definitely come back in the future for our family car.

Ev
Review β„–50

I received excellent service from the service department team when I took my Jeep Wrangler in for an oil change and tire rotation.

Me
Review β„–51

Probably the smoothest and best service experience I’ve ever had. Thank you Mauricio and Kenneth for being helpful and getting me in and out so quickly. Now I’m back on the road enjoying my rig.

Em
Review β„–52

- My sales mate was Scott and he was a great helper of all time. If you need a Jeep, just go with him. No messing around the number and he will try his best to give a reasonable price.- I am fully satisfied with my purchase of wrangler.- The best thing of this dealership was Scott, the sales mate of Jeep.

Ro
Review β„–53

My Chrysler vehicle would not start and I had the best experience with Martin from the service department. He made all of the necessary calls to my Car Doc warranty to have all repairs covered, including the tow service. He was helpful, professional and courteous. He maintained communication with me and he had the car ready even before the promise date. I will gladly refer my friends and family to your dealership based on the great customer service offered by Martin Jacobo.

Ch
Review β„–54

Marco was pleasant to work with. Attentive, informative, and proactive. I look forward to working with him in the future.

Ri
Review β„–55

Great service, they make you feel like family all the time.Service you can trust.

Je
Review β„–56

I have bought from Patrick Graham for years now. He is helpful and makes the experience great and fast. He’s the best commercial guy you will meet. You have to hit him up for your next truck. He always goes that extra mile !

Do
Review β„–57

I had To pick up my car early because of work. I got there at 6:30 and got accommodated to get my car a little bit early so I can make it to work on time. Very much appreciated

ma
Review β„–58

I have been dealing with premier Chrysler jeep for 3 yrs .. they have great customer service

Er
Review β„–59

Giovanni was great, he help me get my jeep serviced and out of the shop in no time. Thank you Giovanni!

Je
Review β„–60

This was a relaxing and enjoyable purchasing experience which is not the norm at most dealerships. Ben was a great. There was no haggling. It was a clean and straightforward transaction.

Jo
Review β„–61

The work got done and was under warranty, but the service wasnt the best. My service rep wasnt timely in letting me know whats going on with the vehicle and when I asked another rep to check on it I was told Id have to wait for my rep

Ta
Review β„–62

Thank you so much to Geovanny and Raul for helping me get into a brand new 2021 Jeep Renegade. The process was smooth and I was out of the dealership in less than 3 hours. They made the car buying process simple and fast. I love my new car!

Da
Review β„–63

I dont know about any other department but the parts department is one of the worst. The worst customer service, they got no drivers, they dont even call you back to tell you that your parts arrived. they dont have any great system to look into what i order. we have to start all over from the beginning. They RARELY pick up their phone calls and just leave it to voicemail when busy. They need to shape up their parts department because your work ethics and behaviors of your employers shouldnt qualify you to run a dealerships parts store.

Ra
Review β„–64

Took my RAM 1500 taken to you with possible gas filler neck issues. Ive had bad experiences with previous RAM dealer repairs. This trip, the problem was dealt with quickly. It was determined that the issue was most likely a bad valve in the gas tank, 33 gal., and the tank would need to be replaced. I was initially told the tank may not be in until the following Tuesday if it was in So Cal. My service writer Giovanni Valerio later that day told there was a tank in Cerritos. The tank came in the following morning. Repairs completed, problem solved that afternoon. Giovanni kept in touch with me, returned my calls promptly. When I picked up my truck I left my cell phone in the Lyft that brought me to the dealer. Giovanni helped me locate my phone using his and facilitated its return. I offered Giovanni $20 for his time and he refused. Whomever reads this, that demonstrates a great deal of character and honesty. In my former life I was responsible for millions of dollars in personnel including preparing yearly evaluations. This young man should be a model for other employees in work ethic and honor. Please feel free to use this in any future reviews for him.

Cl
Review β„–65

Luv bringing my car here for an oil change. Prompt service with no hassle. Raidel Soto gave great customer service and kept me updated with progress on my car!! Car was washed all under 2 hrs. Great way to start my weekend.

Ma
Review β„–66

Great customer service!! They have very great deals and many car options! I really recommend!

Ju
Review β„–67

Very attentive, polite, informative, and helpful staff who are definitely on your side to getting the truck, car, or SUV you need. Alfredo and Miguel have been so helpful in getting me well on my way to being a new truck owner.

Je
Review β„–68

Thank you Jorge for helping me with my car light in serviceFast and friendly service and got a wash for my car as well!!!πŸ‘πŸΌThank you

Sa
Review β„–69

The negotiation process like any other dealer was initially painful, but once we agreed on a few items; it went smoothly and I have to confess I am very happy with my purchase. If you want to head over there make sure to ask for Franco, he was extremely helpful and not pushy at all.

ez
Review β„–70

Excellent service. George St Martin is the best

Na
Review β„–71

Purchased my new 21 Jeep rubicon with Franco . From the moment I got to the dealership he helped with all the questions I had . Will definitely be recommending this dealership and Franco to my family and friends for future purchases !

Gu
Review β„–72

Very professional, straight to the point and viewed me as a credible client/customer. Gio crossed referenced the information I gave him and ultimately saved me over $500.00 in parts and labor. I definitely recommend the Chrysler and Jeep Dealership of Buena Park for anyone having trouble with this particular manufacturer.

Sh
Review β„–73

I honestly was not having a good time at all trying to buy a car. But then I went to this dealership and was helped by a couple people, one of them was Ozzy and along with him and everyone else part of their team, was amazing. Make you feel comfortable on top of really made me feel like they were genuinely trying to find me a car that I felt comfortable buying and to this moment I am absolutely relieved and thrilled that I got the opportunity to buy my 2014 Jeep Patriot

St
Review β„–74

Luis and Zakk were very helpful they knew exactly what I wanted and made it happen. Very professional and communicative. Would definitely recommend buying a vehicle from here. Would purchase my next car from here again. Thank you!!

Je
Review β„–75

They looked up my information & reset car alert. This was Great ! They did not charge !!

Ma
Review β„–76

I’ve been wanting a Jeep Gladiator since they released it and I finally got it thanks to the help of Luis Bravo and Ozzy Diaz!! They went above and beyond customer satisfaction!! They made this deal happen!! Thanks to there commitment and hard work I was able to get my dream truck!! If you are ever looking for a place to buy your vehicle I highly recommend Premier of Buena Park!! They exceeded my expectations!! Thank you again Luis and Ozzy!! Now it’s time to build this bad boy up!! I’ll definitely be coming back in the near future!!

Mi
Review β„–77

Initially I wanted to go to a closer dealer for my first service being that I have one right down the street from me, but I’m glad I didn’t. My service technician was friendly, to the point, and covered all my needs. They completed my vehicle in a timely and though manner. I might just have to go the extra distance for my future services.

Ju
Review β„–78

I needed an oil change.. i decided to go out of town so it had to be done. And George San Martin gave me the best service. He made sure to get the service done and that i was taken care of! I wouldn’t take my car any where else!! He’s always great!!!! And so helpful!!! Thank you so much for always being a helpful hand!!! See you guys next time!

Da
Review β„–79

I went in for an oil change and tire rotation at around 9:15 in the morning. Their service advisor let me know that it would be about an hour. After an hour and 45 minutes I inquired about my vehicle and the same advisor told me that they had run out of oil and it would be another 30 to 40 minutes. 45 minutes later I saw them drive my vehicle into the service bay where it sat for another hour before anyone touched it. At this time the removed the oil but didnt fill it back up or rotate the tires since it was up in the air on their lift. Again I inquired about my vehicle and they said it would be another hour or so. So I told them to get my vehicle filled with oil so that I could leave asap. Half hour later they finally did put oil in my vehicle didnt touch the tires and gave it to me so that I could leave. All they could say to me as I got my keys is see you another time

Bo
Review β„–80

The process was easy, I called the night before, they told me to bring my car in the next day. I arrived and they took it in almost right away. They checked me in quickly and told me there were some updates that would take awhile. They told me the whole process would be about 2-2 1/2 hours. I decided to wait and do some work. The car was finished a little over an hot latter.

Al
Review β„–81

Always great service! Really appreciate Luis’ help with my car maintenance.

3T
Review β„–82

Best Car buying experience Ive ever had. Will definitely be a return customer.

ge
Review β„–83

So far so good they always take care of me on parts but the fact they got me in & out on the key faubs was great. You can always e- bay stuff but sometimes the dealer is your best bet!As far as mauricio the service guy hes the one to see

La
Review β„–84

Had work done on our vehicle. Everything was taken care of in a timely manner.

C
Review β„–85

I’ve been to plenty of dealerships and haven’t experienced nothing like this. As you roll into the dealer they don’t surround your car you walk in and some one will be there to greet you. The sales team there will not try to rob you instead make it the most smoothest experience of buying a car or truck. I called Miguel F Cornejo to inquire about a vehicle he was giving me all the info I asked with no attitude. When I got there I was greeted by Scott Hager he is a good guy and will try to get you the best deal you can’t refuse. It was about 30 min and Scott Hager and GM Augy Galeana we’re able to get me a deal I could not refuse. Then at Finace was met with Patricia Galeana was fast and smooth was out of there in less then 5 min. All in all the best experience yet the team treats you like family. Definently recommend to buy here and I will be returning as well.

Na
Review β„–86

Great customer service. And the repair shop and parts staff were awesome ! Highly recommend them. Thank you!

Ad
Review β„–87

Nice people. Not charging markups. Only negative is they charged my for tint that the factory already applied and added to msrp. But overall a good experience

Ri
Review β„–88

The People at the dealer were friendly and helpful. This dealer was the only one visited among different brands that didn’t jack the MSRP up which helps with the buying experience. I would come back tothis dealer again even though there are many dealer closer to home!

Ni
Review β„–89

The service manager was beyond amazing. The customer service was above and beyond my expectation. Love the guys here!

li
Review β„–90

They were great. I love coming here.

Mi
Review β„–91

My daughter and I visited the dealership to purchase her a new Jeep Wrangler. We met with Franco who was knowledgeable, friendly and helped us through the entire buying process. He introduced us to the service department for future reference. Everyone at Premier was friendly and helpful. I highly recommend Premier for your next vehicle purchase.

le
Review β„–92

Avoid this dealership at ALL COSTS. Easily one of the worst businesses I’ve ever had the misfortune of encountering. If you don’t heed my warning at least avoid doing business with β€œDennis” as he will actively try his hardest to ruin your day. I’ve heard that car salesmen can be sleazy but these guys take the cakeEdit: just wanted to quickly add that I went across the street to Carmax and Marlon took GREAT care of me. I was in an out the door within two hours, with A nicer car and a better price. So maybe I should be thanking these guys πŸ˜‚πŸ˜‚

Jo
Review β„–93

I am honestly surprised on how good the customer service is in this dealer! Raidel Soto was the reason I had a good experience there. I took my car to get serviced and he was very clear on how long it would take and what would be done. He was very polite and helpful, he is the reason im going back whenever i need something done! 100% recommended. Look for him when you need something ‘‘Raidel Soto!!

Ch
Review β„–94

Ozzy Diaz was so helpful he went out his way to make sure I got approved for the car I wanted.

Lu
Review β„–95

Geovanni was great! The whole process was fast. 100% recommend him for your new car purchase! Thank you geovanni!!!

St
Review β„–96

The technician Martin was very helpful and mentioned other maintenance needed on my Jeep. The service done overall was very good and the dealer even provided a complimentary car wash. Thank you.

cy
Review β„–97

This was a great experience. Miguel was an awesome salesperson who got us exactly what we wanted without jumping through hoops. Thrilled to drive away in my new 2021 Jeep Rubicon.

Pa
Review β„–98

After I didnt get ain appoinrtment @ Champion Dodge for a recall ll ( i neverI receuve a recall notice and my plates need to be renew by 7/31 i explained that to the champion dodge representative and she offered august 3rd as an option to fix my car) So i wentto Premiere Dodge dealer where I got the help i need .thanks to Premiere i could renew my licence plate registration on timethanks

Am
Review β„–99

I had difficulties with warranty not covering my vehicle. Had a super expensive out of pocket cost due to labor & break down of my engine. Lou in service was so much help & did what he could to make this hard time a little less stressful. I am so appreciative of him!

Je
Review β„–100

Friendly, quick, and efficent staff, from the service advisors to the mechanics. The gladiator rides like a champ! πŸ‘Œ

Information
100 Photos
100 Comments
4.5 Rating
  • Address:7301 Artesia Blvd, Buena Park, CA 90621, United States
  • Site:https://premiercdjrbuenapark.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 714-646-7110
Categories
  • Auto repair shop
  • Car dealer
  • Car leasing service
  • Car repair and maintenance
  • Chrysler dealer
  • Dodge dealer
  • Jeep dealer
  • Used car dealer
Working hours
  • Monday:10AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:10AM–7PM
Offerings
  • Oil change:Yes
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