user
Discount Tire
5901 96th Ln N, Brooklyn Park, MN 55445, United States
Appearance
Discount Tire
Comments
Sh
Review №1

Very efficient friendly service. Grant was helpful and was able to get me in for new tires on my time frame.

to
Review №2

I came here with a flat tire and they didnt hesitate and offer help in a very friendly and helpful way even they were not doing to charge anything for the repair. I have been to this place many times over the years for flat repair and had new tires installed in the past and they always treated me with professionalism and the staff not just one but all of them that i have encountered were very friendly. I always go here when anything that has to do with tire because its stressful enough to have car issue but at least i know when i come to this place my stress level will be lessen because they treat me right.

Ba
Review №3

Ive been going to discount tire for over 15 years they have great friendly service and are very efficient. Will definitely continue to use them.

Ke
Review №4

They was so nice to me and help me with my tires. I got a great deal on my tires and sensors. They are awesome

Qu
Review №5

Thank you for the great, fast service. Special thanks to Luke for making the checkout fast and courteous. I walked in to a line of people, but this was the quickest I’ve seen a Discount Tire line move. Will likely be a long term customer after they helped me today.

Mu
Review №6

I come to this location because, in the past, I have received outstanding customer service and nothing less. Yesterday, 4/27/21, was no exception. Initially, I came in on 4/26/21 to change out winter tires and left quite content on the process and interaction with Andy. However, due to bad luck, I got a nail stuck in the front passenger tire and came in the morning of 4/27/21. Again, Andy was exceptional. He made sure I had peace of mind, and to add to it; Discount Tire still does not charge a fee if the repair is within repairable range. I also met Alonso, who, along with the other staff, are super customer-oriented. Truly experts in this subject matter. As I talked with Andy, I am surprised that this location is not 5.0 on Google because, quite honestly, I give credit where it is due, and Andy, Alonso, and the rest of the staff indeed do not disappoint. I wish you all the best and continue providing the top customer care and service to our community!

An
Review №7

I had a flat tire, and it took me longer to put on the spare than it did for them to welcome me, look up my account, fix the flat, put the spare back nicely, and rotate all four tires. Their warranty rocks when so few are worth it, and their sales person and tech were both super friendly and speedy.Quite frankly when they handed me the key I was kind of in shock it was done so fast and affordably. On a tight budget I was worried, but this place rocks. They did when I originally got the tires too, but I think theyve gotten even better.

Se
Review №8

Excellent service and very efficient workers. I was in the area and stopped in to see if I could squeeze in a tire rotation without an appointment on a Friday afternoon. Was told there were 2 cars ahead of me, but should be out of there in about 45 minutes. While I was waiting, I overheard one of the workers tell another customer that they were only able to find 3 of the tires that was being purchased, however, the store would give him an upgrade/better set of tires that was in stock for the same price. Even better, my tires were rotated and I was out of there in less than 40 minutes. This is by far my favorite Discount Tire location to go to. Keep up the excellent service.

Su
Review №9

We highly recommend this establishment. They are friendly, timely and do a great job.

Sh
Review №10

We think highly of this group of professionals. Weve always been treated respectfully and their pricing is very fair.

En
Review №11

Everyone there went above and beyond and I am very pleased with the experience I had with the Brooklyn Park location. I will be back

Cr
Review №12

I always receive great service here! I have purchased more than 6 sets of tires here over the years and always receive great service and the best prices.

Mi
Review №13

Ready to help. People all seemed very kind. Will go back.

Ab
Review №14

Typical discount tire outlet. Nice staff. Free flat repairs as usual.

Jo
Review №15

Greatest tire experience I have ever had. Thank you everyone that works at this location.

Gl
Review №16

Good prices & selection.. prompt, friendly service..

er
Review №17

I had a slow leak in one of my tires. I wasnt able to stay and get it fixed, so they added air for me and sent me on my way. A few days later I came back in and dropped my car off to have the leak looked at. They found a screw in the tire, repaired the hole, and again sent me on my way. There was no cost for any of this service, and you can be sure when I need new tires, this is where Im going.

Gi
Review №18

I had a wonderful experience at Discount Tire in Brooklyn Park on Friday, 29 December 2021.Appointment was for tire rotation at 8am and the staff was ready for me and extremely polite.I had no delays whatsoever and the staff gave me very good advice!!!Best experience in an automobile industry shop.Thank you very much for the excellent !!!I am definitely coming back!!

Tr
Review №19

Great service at this location! Good prices at DT are a given but the guys we dealt with were both professional and personable. I wont go anywhere else for all things wheel related!

Ma
Review №20

The Brooklyn Park Discount Tires employees are honest, trustworthy and saved me over $200, this is why I keep going back!

Ja
Review №21

They fixed my vibration problem that other DT locations created. Thank you guys.

Na
Review №22

No problem getting an appointment,but did have to wait 30 min. Til my car got in the garage. Got tire fixed. Had a small nail imbedded a quarter inch, just enough for a slow leak. They fixed it, no charge! ( Cause we bought tires there.)

Jo
Review №23

The Best customer service I have experienced with any business.They take care of their people.Our tires DT and our next tires are going to be Discount Tires

Gr
Review №24

The service is the best. We had a flat tire on the coldest day... they were able to get it fixed right away and get us back on the road in no time. Quality products and service...

Ta
Review №25

Great service and very affordable!

Gr
Review №26

Fast and professional service. Had 4 new tires on my vehicle in 30 mins. Been a customer for years and will keep coming back

An
Review №27

The customer service at Brooklyn Park Discount Tire is top notch. They are friendly, knowledgeable and extremely helpful. We get all of our tires here. I drove in with a low tire last night at 5:30 pm, expecting they could work on it the next day. Instead they immediately looked at it and had it repaired in 15 minutes.

Ma
Review №28

I seldom give 5 star reviews but this location listened to what I needed and found a great price on tires. When I arrived they took Covid restrictions seriously, key was placed in sandwich bag and poked out so they never handled it, all in all a great experience and thats why I will return in the future.

Do
Review №29

Had a bad trailer tire. They were able to order the right size (small tire) and when received, install the new tire. Thank you Discount Tire.

Wi
Review №30

Very good prices and excellent service. Make your appointment, for a better service.

Ka
Review №31

I arrived at the Brooklyn Park Discount Tire and received nothing but the best customer service. After seeing and comparing the experiences from the Rogers & Brooklyn Park locations, it is clear this location truly has the best customer experience. Transparency in this industry is very important which is why I respected this location for exceeding standards.

Ro
Review №32

Had an appointment; was super quick, did the job. Wore masks; all was good. Only thing is they made me get out after pulling in the garage which was fine but I wasnt sure of the protocol because the commercials made it seem like we would just sit in our car well they did their thing.

Zu
Review №33

Fast, reliable, and amazing customer service....

Ma
Review №34

Easily the best place to buy tires. Tire prices are the same no matter where you go. Online appointments or just walk in. They cant be beat.

An
Review №35

I had an amazing experience with this location! The guys were super helpful, were honest about what my best options were, and they were just very easy to work with. They also got done sooner than expected which was super nice!I will be returning to this location and will continue recommending it to friends and family!

Et
Review №36

Waited for 10 mins just even say hello to someone

Su
Review №37

We have used Discount Tire in the past and always had good service. The last time we needed tires we went somewhere else which was a HUGE mistake! We are now back at Discount Tire to stay! They have friendly, professional service, competitive prices, and it is close to home.

Be
Review №38

Super helpful. Chris gave me options on fixing and replacing tires. Decided to replace and they set me up with 4 new tires 30 min before closing.

Ke
Review №39

They are good people and they match anyones price.

Ka
Review №40

Exceptional service that was quick and easy the day before a holiday weekend. Impressed by their options for social distancing, mask-wearing office staff and sanitizing of stations between customers. Price and service was awesome. Very happy we chose Discount Tire in Brooklyn Park!

Al
Review №41

Went early in the morning to have my tires rotated with no appointment. Employees were extremely fast and done in less than 1/2 hour. When they were finished, to my amazement, I was told I had a chunk of metal in one of my tires which was removed and patched up. Great job!! Thank you for taking such great care and keeping my vehicle safe.

Te
Review №42

Great job, everything went as planned👍

Sy
Review №43

Thanks guys you always spoil me with the best service.

Ma
Review №44

Had several issues with leakage of my winter tires after having them installed, they re-seated and checked leaks no questions asked. Manager refunded installation price as well do to all the hassle. Courteous and efficient techs, will be back again.

Mi
Review №45

I owned my own tire shop in the early 1980s, these guys repair tires properly, and its the only place to go for new tires ! You wont regret it ! Cant say enough about them. Double thumbs up !

Iv
Review №46

The staff is so friendly and helpful. I went there to have a flat fixed. And they did it without charge. (My tires were bought elsewhere) Ive been a customer ever sense. They tend to be very busy during this time of year, so make an appointment on line.

Lu
Review №47

I feel highly disappointed with the service and timing. What was supposed to be a 30 minute fix, turned into a 2 hour wait.I had an appointment made at 10:30am for a (1) flat tire fix, I brought just the single tire in to speed up the process and didn’t receive my tire until 12:30pm. Turns out they put me on a waiting list instead of honoring the appointment system.

Sh
Review №48

Date of visit - 11/13/20 at 5:39 pm. Had a flat tire on my 2017 Subaru Legacy. I cant remember if its Derrick or Derron, but he was very kind in pumping air into my tire up to 35 psi to save me the trouble of coming back again or to a nearby gas station if my tire goes flat again. Excellent service nonetheless. Thank you.

Ro
Review №49

Absolutely terrific. Keep up the great work. Very professional and efficient. Great experience! You got a customer for life!

Jo
Review №50

Always great service whenever I get work done here.

Ry
Review №51

Great deal on top flight tires for my car. Service was spectacular. I arrived 15 minutes early for my appointment and was finished after being there for a little over 40mins though the appointment was for 1 hour. I saved over 100 dollars on the set of with including warrantee.

Ke
Review №52

Thank you Shane so much for the help! I was there on two separate occasions needing a valve stem replacement and Shane stepped away from the desk both times to immediately handle the problem and send me on my way! I could have been made to set an appointment or drop it off and return later. But, Shane took care of it right away! I have been going to various Discount Tire locations for a while and have always had good luck. I will continue to use Discount Tire for my wheel and tire needs.

To
Review №53

This has been my preferred Discount Tire location since it opened.The staff at this location are so extremely pleasant and professional to deal with and unlike tires plus they dont try to force extras down your throat.As long as this location continues to be so customer oriented I will always give them my business...Word to the wise bring your own lawn chair and sit over by the unmowed area under the tree if the weather permits.

So
Review №54

This location for discount tire had incredible customer service, definitely the type of service to take pride in.I have had, and have heard of other people at other discount tire locations having bad experiences, but this definitely changed my perspective for the better. Being at a location where they genuinely care about their customers, and take the time for their individual care, really means a lot to me.I would give them my time and my business to this place.

Ja
Review №55

The customer service here was immeasurably fantastic! I was helped by Shane and his hospitality and customer service made me feel taken care of. He offered great advice and solutions for payment regarding my tire change. I would definitely recommend them 10/10

Ti
Review №56

Great service. They stand behind their tires and wheels. Highly recommend the only place I purchased tires from in the last 15 years

Ja
Review №57

Friendly knowledgeable people, great service. Recommend 100%.

Ja
Review №58

Ive only had one bad experience here and they made it right. Always good customer service and prompt appointment times.

Gr
Review №59

Pulled into a parking space. I was met at my car to check in for my appointment - no more walk ins. Lobby has seating several feet apart from other chairs. Car keys are pushed into a plastic zip lock bag to keep physical contact at a minimum. They now have customers back their vehicles out of the work bays, with direction of an employee. Rotate and balance took maybe 30-45 minutes.

da
Review №60

Always great service 👍

Ca
Review №61

Theyve always been good to me here. Recommended a great set of tires for my truck. Went in today to get everything rotated. They were pretty busy but got me in and out as fast as they could.

Er
Review №62

Bought and changed 4 tires here, good prices, staff is super nice

C
Review №63

Very responsive and efficient. Great service at a fair price. Best national tire service company by far!

Ke
Review №64

Great service had me in and out in no time even special ordered my tires at no extra cost

ig
Review №65

I made an appointment for 2pm I was late, I arrived at 2:09pm . They fixed my flat for free and went above and beyond I’m pretty sure they plugged, and patched it. Also re assured the rest of my tire pressure and torque values were correct ! Would recommend! Don’t forget to tip!!

Br
Review №66

Fast courteous service

Kh
Review №67

Welcoming, knowledgeable, and excellent customer service. In and out without an appointment.

Pe
Review №68

Outstanding customer service! Had a tire repaired and Grant and Nick were super helpful and went above and beyond. Will be doing all my tire business here from now on. Thanks again guys!

ve
Review №69

This location was great! the replaced one of my tires and fixed the rest! i really searched around for a great place to do this and they had the best prices! Grant was super nice to us and even gave us some knowledge about cars and tires! super recommend this location and company

Bi
Review №70

Always a good experience at this location. Last minute tire repair taken care of quickly. Staff is always pleasant

B.
Review №71

The team at Discount Tire is the best. Stopped by with a lag screw in the tread of my tire and they were able to repair the tire for free. Clean shop. Very friendly, knowledgeable staff. I will be back for my next set of tires!

cr
Review №72

Great service ! i went to check tire inflation due to temperature change .

Sa
Review №73

Excellent service. Friendly staff in person and over the phone. Great product and prices.

Ke
Review №74

Very good

Te
Review №75

Love them. Buy all my tires from them. Need a tire for my riding lawn mower. Got the tire, mounting, recycling, and lifetime tire maintenance cheaper than I could get the tire alone elsewhere. If you dont get your tires from Discount Tire, whats wrong with you?

Sc
Review №76

Discount Tire does excellent work in a timely fashion. Very convenient.Highly recommend Discount Tire if you need tires on your car, SUV or truck.My Hankook DynaPro tires wear like iron and the ride is enjoyable. Traction in all conditions has been excellent and looking forward to many more miles and years ahead.

Mc
Review №77

I brought my car here today to have some used tires put on my car and they scratched up and cracked one of my hubcaps. They didn’t ask me to remove them for them and I figured they do this all day and that maybe they were skilled at changing tires without damaging rims or tires. They cost me almost 80 dollars and if I want a new one I have to replace them all.

La
Review №78

Awesome customer service! I had never been there before and it was the first time buying tires for my car. They explained the quality of each tire and the price with no condescending tone attached. It looked like everyone working was having a good time despite them being SO busy. The only complaint that I have is that the line to be helped was ridiculously long, but there was no way they could fix that. They had all the computers going and all the guys up front were helping customers the whole time I was waiting in line. Definitely will be going back.

Ca
Review №79

Great customer service, in and out on record time. Thanks for the tire rotation.

Ma
Review №80

I visited Discount Tire today and got excellent service. I needed a tire rotation and balance. I made my appointment online the night before and that worked out well. I was very impressed with staff and tire professionals.

Gr
Review №81

Very fine service!

An
Review №82

Grant, Luke, and Nathan have helped me for many years with my Eclipse and WRX. I will always be a returning customer because of there great experience with tires and wheels. I am always treated very well and I know I am in great hands when I am there. Keep up the good work all.

Pe
Review №83

Great staff thats always helpful and knowledgeable. They price matched a full set for me and were able to get them mounted quickly. This is the go to tire shop for all of our vehicles.

Jo
Review №84

Great customer service

Ja
Review №85

I will always go to this company. They do business the way we would want to do business with others. Lifetime customer because they understand how to treat people.

Ia
Review №86

When I first heard that Discount Tire tends to repair holes in tires for free, I thought it was crazy. I got curious though and went there to see if they could repair my popped tire. Sadly, in my specific case, the tire was not repairable (had it been, it would have been free). I was impressed with how quickly the staff kept the line moving and then also took care of my tire. I ended up first dropping off my popped tire to get replaced, but then realized that I might also need it installed on my vehicle. They did it the same day.Discount Tire is very busy, but I think its because of how great they treat and take care of their costumers. Im not surprised that virtually everyone I know would prefer to go here.

ni
Review №87

Very knowledgeable and helpful. Got my vehicle in and out in less time than quoted

Mi
Review №88

They did a great job. Didnt have to wait very long. They found a screw in my tire and fixed it quick.

Le
Review №89

My go-to local tire shop. I had a wheel weight fall off (didn’t have them balanced here), and they balanced it for free. Thanks guys, I really appreciate it.

To
Review №90

Cant recommend these guys enough. Stopped in on a busy Friday night expecting to leave my car for a Saturday install. Nope- did them right away, faster than an oil change at the local Honda shop. Plus, years ago my wife got a flat tire and they patched it for free, even though the tires werent even purchased there. Awesome service, friendly staff, great prices- whats not to like!? A++ 👍🏼

To
Review №91

I go there once a week get tires pressure check

Br
Review №92

I brought my daughters vehicle to have a slow leak investigated. They had her tire fixed in under 20 minutes with no charge!

Je
Review №93

Friendly and always helpful with all of my tire needs. Its hard for me to go anywhere other then Discount Tire.

Wh
Review №94

Flat repair and rotation at no charge. Excellent service, timeliness, and dedication. This location is like every other Discount Tire I have visited - dedicated to high quality service, even if all the services provided are free.

Ru
Review №95

Super busy, which I felt was a good sign. Great service and very timely if you have an appointment (which you can make online). Also, very accommodating - I overheard a woman sharing a series of issues she had that made her time fairly inflexible, and the manager was incredibly kind and creative in finding a solution. I will absolutely go back.

Mr
Review №96

Best for tires

Ch
Review №97

Went in today to change tires into brand new 4 set of tires. 1st in line and waited for 45 min. Nice service and assist in sale.

Jo
Review №98

Another satisfied customer. I took my car there this morning with a large metal piece in one of my tires (see pic). They removed the object, fixed the hole and rotated my tires...for free. What? Awesome! Oh, and they had me out of there in under 45 minutes. Excellent experience. Im a customer for life.

Si
Review №99

The customer service experience for me was great! I was expecting to pay some tire repair services on more than one occassion but I was surprised that they did it for a great price of free! Thank you Brooklyn Park Discount Tire!

Da
Review №100

Theyre always so helpful over here in Brooklyn Park. Great group!

Information
38 Photos
100 Comments
4.6 Rating
  • Address:5901 96th Ln N, Brooklyn Park, MN 55445, United States
  • Site:https://discounttire.com/store/mn/brooklyn-park/s/1884?y_source=1_NjI3NzQzLTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 763-315-3002
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations