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Metro Market
17630 W Bluemound Rd, Brookfield, WI 53045, United States
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Metro Market
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Ry
Review №1

Solid grocery store! It’s often quite busy but thy do a good job keeping things fresh and clean throughout. No real complaints other than long lines during rush hour. But even those move at a good pace usually.

El
Review №2

Shout out for the butcher today AWESOME JOB! Fresh meat and great service! Thank you! 🙂👍 This store does a great job 👏.

Ke
Review №3

Update: Much better customer service!Many of the employees there have a bad attitude. I would consider hiring more people and training them with good customer service skills.

No
Review №4

Nothing special about this place and I mean absolutely nothing. The flower section is usually empty, the meats are usually gray looking, one checkout lane open no matter when you go, etc etc. I will say the staff is friendly

Mi
Review №5

I couldnt find the fresh basil. Went to the front counter for help. I was told its by the lettuce. I explained I looked there already and didnt see it. The young lady at the counter said she would find someone to help me. 10min later I saw her walk off on a break. She walked right in front of me and when I said excuse me, were you able to find it, she just kept on walking. Dropped my basket and shopped at woodmans. Found what I needed. Made a bomb pesto. Mayne next time metro...

Gl
Review №6

Why dont you open more checkout lanes when everyone is standing in line??My time is worth more than standing in your line. No other grocer does this like you do.Back off on the Kroger brand - it is vastly inferior to any name brand in any category!! I will not buy it - but am frustrated that it is all you put on your shelves!(less than one star)

Kr
Review №7

First and foremost, the staff at this location are phenomenal. Never yet have I encountered someone who is less than incredibly kind and polite. They are attentive, friendly, and bend over backwards to make sure everything is just right when I order something. I have a PNS store literally a minute away from home, but chose to drive a bit further to this Metro Market location because everything about it is simply, better. The produce is always fresh and plentiful. The hot case area is delicious. The wings and tenders are AWESOME! The in house made pizza is awesome, and the deli staff are amazing. I love the selection of items for sale in the meat/seafood department. The selection is exponentially better than the store by me... Bottom line, whoever is managing this location is doing a great job! You’re spot on in who you hire, and your staff deserve to hear that their friendliness and attention to detail does not go unnoticed!! Thank you, to them, for making my shopping experience enjoyable! I love coming to your store!

Da
Review №8

I frequent this Metro Market on a regular basis. Its always clean and inviting. I like the variety of foods they offer and specialty areas such as cheese shop, olive/antipasto bar, salad bar, hot bar and take & make items. Not to mention the fabulous liquor department. I also give high praise to the in store pharmacy. They know us by name and Ron is a great pharmacy manager!

Kr
Review №9

I stopped in to pick up a couple of items and enjoyed the service. A cashier Marisol made my day however. I didnt have a card and was too tired to go to customer service desk to get one. She suggested that I use the phone # of a relative so I wouldnt have to put my items back. She was so very helpful and warmed my heart with her kindness to her bagger that was disabled. You are very lucky to have her!! She is definitely an asset to your store!

El
Review №10

Staff were hit or miss in their friendliness and ability to be helpful (or work toward a solution). A microcosm of the experience was having to answer the paper/plastic question three times (and then having to verbalize my answer again as my stuff went into the wrong bag).I do like that there are alpha lists at the end of aisles so you can try to find things yourself. That, however, isn’t going to be enough to bring me back here.

Pa
Review №11

The bakery department is great. I recently had a unicorn cake made for my daughters birthday and it turned out amazing. I provided a picture and they matched it exactly. The staff was extremely nice and helpful and the cake looked and tasted so good! Highly recommend them!

Jo
Review №12

Great food, produce, deli, etc. But skip the delivery/pick service. It is run by a 3rd party vendor and they are essentially unreachable. Lots of problems re: rescheduling, refunds when a price differential, etc. Wear a mask and go to the store.

Ji
Review №13

Dont go to this store if you are in a hurry. They had one checkout line open for customers at 2pm. Waited 20 minutes 😫

Rh
Review №14

Fabulous store - chic, innovative, and unique! Had a great experience here! The deli is polished and professional - super helpful staff and wonderful venue!

Wi
Review №15

Lots of kids work here and while theyre not that friendly, they usually arent rude. The older employees are generally pretty nice. Stocking is rarely an issue and the extras like the salad bar and sushi are usually pretty decent. The store itself is always well kept and looks nice.

Ma
Review №16

Stock levels are always low on specialty items. Otherwise very clean, fairly organized, and the staff is very helpful. Deli service can also be tricky depending on whos slicing...

Ge
Review №17

Groceries seem fine but its really disappointing that you cant get the sales prices, that are prominently displayed unless you have their card. I dont live near their stores but there are stores that allow the cashier to scan a card to allow the discount. This seems much more customer friendly doesnt it?

Wi
Review №18

The quality of the food here is always nice, and the atmosphere of the whole store is both welcoming and of high quality. None of the products I have every bought from metro market have disspointed me, and the overall layout of the place is pleasing and easy to navigate through. I would recommend this grocerie store to anyone in the area.

Jo
Review №19

Avid shopper here for the last 6 months, as I have accepted a job in the area.However, the registers all went down today halting the entire store. Some people got fed up and left their carts after some time of waiting. I patiently waited for about 25 minutes, because I appreciate the service.Then, half of the registers begin to work and I was thankful because I had waisted most of my lunch time waiting in line. I was in a line that began to move.One of the employees then begins to shift others from the non working lines to the ones that work. She cut the line right in front of me and began to funnel others in front of me. I said maam, Ive been waiting for 25 minutes and need to get back to work. I then proceeded forward to get checked out as I was next in line. She says oh no you dont and grabs my basket and wrapping paper I had picked up for Christmas.Needless to say, you just lost a customer. I will no longer shop at a place that has such a disrespectful employee. In a time where everyone is growing impatient, there was no need for those words or actions. Try to be a little more considerate of your faithful customers, and not put yourself first as a representative of the store.

Su
Review №20

Easy to find what you are looking for

Br
Review №21

Used to be my favorite lunch place. They used to have really good general tsos chicken at the hot food bar but its gone now. Today I went in to get a couple slices of pizza from the pizza area. Stood there ten minutes and was not helped by any employees although there were three millling around cooking food. I also miss the TVs in the dining area, they never turn them on anymore

to
Review №22

I have been shopping here off and on since the place opened. While a part of Roundys this is one of their better quality stores. They do a good job and for the most part a very pleasant shopping experience.

Jo
Review №23

Always a great experience however if youre gonna sell gyro meat please have some cucumber sauce as well. And maybe even a pita bread...

Mi
Review №24

Great selection and coupons. I love their hot bar as well - good options throughout the week.

Ab
Review №25

This place is great for getting one or two quick items but its either too much money for large amounts of groceries.. I forgot my wallet once so I had to run home and grab it.. They kindly held my groceries right in the cart at the service desk and put my freezer items in a cooler for me.. When I got back one of the women working the service counter was upset saying I took too long and she was going to put my groceries back etc. just really rude!! Come on.

A
Review №26

This grocery store is hit or miss. Half the time I get home and within a day or two my fresh food has gone bad... long before it should. Every time I purchase milk from here it’s spoiled much before the sell by date. Extremely disappointed in the quality, but the discounts with the fresh perks card are nice.

Ch
Review №27

This is a nice store clean and good prices. The people working there were neat and clean also pleasant. Id shop there again.

Cl
Review №28

Five stars for the guy who looks and walks like Machine Gun Kelly.

{V
Review №29

Food is decent. Reasonably priced. The out Door grill is great but the grill is only open until 1pm.

Ni
Review №30

Great deals. better than a standard pick n save. wonder if this place/name will be changed to Kroger too.

Je
Review №31

Been coming here for a long time. Staff is always helpful and will make things right that you are not happy with. Cheese section and alcohol section is top notch. Always great prices too.

RY
Review №32

Much better than Pick N Save. Great olive bar! Great fresh meat and produce. Good selection of beer/wine/spirits.

Na
Review №33

Clean. Good produce with organic choices. Welcoming layout of store. Many sales. Great prices. Also deliverey service.

Mi
Review №34

When it opened it was nice, but has gotten much worse over time. Shelves are half empty, and they do not even stock many basic items. The produce is particularly meager and not the best quality. It is a real disappointment and I dont see much point in shopping there.

th
Review №35

Very happy with the customer service I received there it was a pleasure to deal with the great people that work there

Gw
Review №36

Great service! Speedy checkout! Excellent on every level and every department!

Bo
Review №37

Beautiful store! Butcher was very helpful in picking out some good steaks for me. A+

Am
Review №38

Bakery was very rude. I called to place an order and before even listening to what I needed to order she cut me off and said we need 24 hours notice. All I needed were 2 dozen variety donuts and I was picking up at 6 am and wanted to be sure some would be made. Not the best customer experience, Thats for sure.

Do
Review №39

Metro Market - where you can pay twice as much as cheaper stores and theyll make you feel like youre getting a deal!I bought two food items today that totaled over $4, but signed up for their savings card, which reduced it to $1.99However, if Id gone down the street to the Aldi, I would have paid that much without a savings card.

Br
Review №40

Conveniently located on Bluemound Drive. Im there 3 to 4 times a week for small grocery runs. New dinner station meals are good .

Da
Review №41

Great store but they are always sold out of Wheat Thins Ranch!

Ca
Review №42

The bakery staff made a last minute cake for my granddaughter to smash on her first birthday. It was beautiful they made it quickly. They suggested it.

Pe
Review №43

In and out, quick and easy. Got what I needed, and was on my way. Prices arent always the best but got a good value today.

Te
Review №44

Have everything in looking for including Ezekiel Bread. Fast service. Helpful staff

Al
Review №45

I think this store has a lot to offer, but when I asked someone today if she could please check the back for more strawberries, she said she would and she continued stocking and ignored me. I’m sorry but I work in retail and it isn’t that hard to look in the back room for a paying customer.

Mi
Review №46

This is my favorite Metro Market.

Ki
Review №47

Metro Market is a full service grocery store where you can purchase pre made meals or anything you desire to make your own great meals. Prices have come down a bit since competition has forced their hand, especially on milk. I am extremely dissatisfied with the big change in the deli department-tge serve yourself sides are way overpriced and very unappealing - because of this I will drive a few miles more to a Waukesha Pick and Save which as of today has a better deli area.

Ja
Review №48

Easy convenience store with a lot of checkout lanes open. Prices are high unless its on sale then its worth the trip.

An
Review №49

It used to be a great store before Kroger bought it. The produce is of poor quality and not well stocked. I have had to throw out apples, strawberries and mangos one day after purchase. Meat is frequently sold one day before “sell by” dates. We don’t buy deli salads any more as they are all self-serve. The deli counter is not well staffed so wait times are long. We have to get there early in the day if we want bakery bread. On a good note, the clerks are friendly. I miss Roundys.

Al
Review №50

This place is very inconsistent. Some days everyone greets you and smiles, and others they go out of their way to ignore you it seems. Some times the stockers will save the day and find an item in back for you, others they will outright refuse to even look. The only area that seems to be good, in my experience, with any sort of consistency, is the meat department. And the one cashier, Marisol. She is great. She really gets that the customers are people, too.

Je
Review №51

They had the fresh green beans and other things other stores didnt have, and it wasnt crowded.

R
Review №52

I enjoy shopping at Metro market ..but its strange how they dont carry Nescafe jars at all.

De
Review №53

I ordered a cake for my niece and they made a cake that I didnt order. The frosting was nasty, my sister had an allergic reaction to the Metro Buttercream frosting even though we ordered Chicago style frosting. I spoke to the the district manager Carrie and she stated that she stood behind her baker and stated that her baker never makes mistakes. She was very rude, Im the customer and just wanted a refund and would have brought the cake back up there, but she said that she did not want me antagonizing her baker. I dont know how she would make that assumption over the phone I didnt do anything for her to feel that way. I was just going to show the tag that was on the cake, to her and her bake to see that a mistake was made. She wanted to give me $15 for a $40 cake. Then later said that she was mailing a $20 giftcard in the mail. I later called the store back to speak to the store manager Andy because they ruined my four year old niece birthday party. My niece stated that the cake was nasty and so did the rest of the family due to the wrong frosting. Andy the store manager was told of the conversation between me and Carrie when I called to spoke to him. I stated to him everything that was stated by Carrie plus that she was mailing me a $20 giftcard. He then stated over the phone that he would give me a full refund of $40 and that he would be at the store on 03/04/19 and I could come get it on that date because he was off that Sunday 03/03/19.On 03/04/19 I drove all the way from work which is in Franklin, WI back to Brookfiled to be told by Andy that he wasnt aware of the full conversation which was a lie that Carrie already mailed out the $20 giftcard, and thats all I was getting.I will never shop at Brookfiled Metro Market again and my family will never be shopping there as well. I find that its ridiculous that the baker didnt except fault for messing up my nieces cake and ruining her birthday party. Im very upset that I wasted $40 on a nasty cake. I take it the customer is never right and employee stand together even when they are at fault.

St
Review №54

Nice store with wide variety of goods, large produce section. Reasonable prices

Ki
Review №55

The Master butcher here, Curt is absolutely amazing!! I made a seemingly ridiculous request and he went above and beyond to accomodate it and did it with a smile. There is no one in this area that provides that customer service!!!

De
Review №56

Great salad bar. Good place to pick up a guick lunch.

Ke
Review №57

No milk again, what a joke, second time in a month. Whos in charge?

De
Review №58

Always good food and great prices very good vegetables in fresh

Ro
Review №59

Last two shopping visits were told they were out of paper bags!It would appear that to save a few pennies,they force you to switch to plastic,when there is a movement to eliminate plastic due to environmental concerns in other states.I personally dont like self emptying bags in my car before I get home!Time to go back to Sendaks.

St
Review №60

Andy the assistant manager was very helpful, he went all the way back into the dairy cooler to get the milk we wanted

Ki
Review №61

Always very helpful employees. Better than the pick n save ny my house.

Mi
Review №62

It was an average visit. The checkout lines seemed kind of slow. It just isnt a very inviting atmosphere.

He
Review №63

The mozzarella sticks from the hot bar were stale. Some of the shelves were bare. Aside from that, it was fine.

Va
Review №64

Its great place family grocerie shopping

Gr
Review №65

Very good prices & nicely organized store.

De
Review №66

Metro Market in Brookfield, has without a doubt, the VERY WORST, rotisserie chicken anywhere! Day after day, month after month! Bought another one today, just hoping it might be better, as I did not feel like cooking. It is now chicken stew...no choice! Small, burned, even the string is burned, and tough as nails!

CP
Review №67

I always have to check expiration dates in the store! The dairy section is the worst with expired product! Last week the yogurt, pudding and kozy were all expired OVER a MONTH past the expiration date! This is why I love Woodmans!

Ka
Review №68

Nice store, good variety, great meat and produce.

Ca
Review №69

Very friendly employees there.

L
Review №70

Bernard And Dermont Were Very Helpful...

Ta
Review №71

Good! good food selection, nice place - well situated.

sc
Review №72

Great selection, fresh produce and deli. Friendly employees.

Al
Review №73

A## hole snobs couldnt assist at the burger panini bar. Walked up and politely asked for assistance and got snubbed by the panini lady. She helped her Co worker, who stepped in front of me by making her one. Next time Ill get loud and be Unpolite, if you dont like your jobs get a new one!!!!!

Da
Review №74

Fine grocery but awful WiFi...Why bother to offer it if it doesnt work? Three thumbs down

Li
Review №75

Great service, great selection.

Do
Review №76

Fresh produce. Friendly staff.

Da
Review №77

Very unhappy how Kroger has taken certain Products off of their shelves that other stars have not specifically Canfields 16.9 Oz Seltzers of varieties

Ga
Review №78

Great grocery store.

Ji
Review №79

I live in Michigan, and received a $49.95 charge on my debit card from here. How does a grocery store accumulate fraud???

li
Review №80

Has gone downhill a bit since Kroger moved in.Used to be good produce..now, hit and miss

Ka
Review №81

Have only self checkout until 8am. Major pain if you have a lot of groceries. Even if you ask they will not check you out. Shopped there quite often, because of this wont be going back.

Sc
Review №82

Super slow deli. 2 meats and cheese....average 15 min...and thats without a line.Selection of foods has also decreased since their remodel.I believe it is time to try one of our new stores.

Na
Review №83

A lot of expired items at this store especially dairy. I have been shopping at the store for almost a year, almost every single time I was there I found several expired things like milk, yogurt, cheese and many others. When I told customer service about it they didnt seem to care.

Ro
Review №84

Great store for groceries and household collections

db
Review №85

Great store, with reasonable prices

La
Review №86

Good deli and meat department

TW
Review №87

Shoping here is good.

Jo
Review №88

Crowded. Hard to get in and out of parking lot.

Ne
Review №89

Couldnt get their digital coupons app to work, but we found everything we were looking for.

Li
Review №90

The salad bar is fantastic!!!

Mi
Review №91

Seemed to be a higher option market prior to the Kroger purchase

Co
Review №92

Always clean!

Ja
Review №93

Very narrow and cut up.

J
Review №94

Hire cashiers not robots

Ro
Review №95

Nice and neat, good prices,

Sa
Review №96

Happy to know where things are in the store

Le
Review №97

For a pick n save i like it

Gy
Review №98

Always fresh

St
Review №99

Great produce

da
Review №100

Most employees are not very friendly

Information
33 Photos
100 Comments
4 Rating
  • Address:17630 W Bluemound Rd, Brookfield, WI 53045, United States
  • Site:https://metromarket.net/stores/details/534/00301?cid=loc_53400301_gmb
  • Phone:+1 262-784-2410
Categories
  • Grocery store
  • Propane supplier
Working hours
  • Monday:6AM–11PM
  • Tuesday:6AM–11PM
  • Wednesday:6AM–11PM
  • Thursday:6AM–11PM
  • Friday:6AM–11PM
  • Saturday:6AM–11PM
  • Sunday:6AM–11PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Highlights
  • Great produce:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Organic products:Yes
  • Prepared foods:Yes
Amenities
  • Public restroom:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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