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Jared
16070 W Bluemound Rd, Brookfield, WI 53005, United States
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Jared
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An
Review №1

We had such a wonderful experience at Jared of Brookfield. Michelle was so helpful to my husband when designing and picking out my engagement ring, and after to help pick out the bands etc. She was so attentive, friendly, and was always available to help if we had any questions along the way! I would definitely recommend working with Jared, but specifically Michelle! Could not have asked for a more smooth and professional experience!Thank you Michelle!

Lu
Review №2

Jared did an amazing job! Melissa and Amy helped me with no issues! Wonderful people! My proposal was in Page, AZ at the Antelope Canyon. Wonderful views of the red rocks!

Ap
Review №3

Mycul is amazing!!! From our wedding rings to Father’s Day and our just because moments she comes through for us every time. Thanks Jared for hiring such amazing staff members.

Jo
Review №4

Always have a great experience whenever i come into the store. Everyone especially Vicky always provide great customer service for me and my wife.

Ma
Review №5

Dorina Jahja is simply the best! Anytime we walk in the door and she is working it is like seeing a member of the family. She is always helpful and has helped make our jewelry buying experience wonderful. Dorina helped my husband pick out my wedding rings and she has help other friends we have referred choose wedding rings for their special someone. We just love her.

Sh
Review №6

My husband bought my ring from this store 3 years ago. We make sure to come in every 6 months to keep it looking sparkling and new! Staff is always as lovely as their products.Sarah(sorry if I spelled it wrong) was super sweet! Even noticed my name and happened to actually know the fictional book my mom found it in! (Small world) :) She took excellent care of me and my ring.

El
Review №7

Wonderful customer service,great attentiveness to details for the right product.Thanks Mycul.

Ch
Review №8

Im extremely satisfied with the quality, clarity and pricing of my unique wedding set from Jared. In fact, Im so pleased that Ive purchased several other pieces of jewelry from Jared over the years. The staff is friendly and helpful... especially Amy! Amy makes me feel good about my purchase and also treats me like a friend, rather than a customer. I love going in the store and I wont shop anywhere else for jewelry!

Br
Review №9

Sarah was awesome helping us with upgrading our rings for our 30 year anniversary. She sent pictures so that we were able to narrow down our selections. Sarah was so helpful and listened to what we wanted. Jared has a great selection of jewelry and very knowledgeable.

As
Review №10

My fiance and I came to Jared to look at engagement rings together in February, 2020. It was our first time ring-shopping together so naturally I was very excited to try on all different kinds of rings. We ended up finding the perfect ring that day, which my fiance later purchased and proposed to me with in July, 2020. He worked with Michelle and had told me how great she was with the purchasing process. Once I had the ring I noticed it was just a little bit too big. I took it in to get resized assuming it would take them several days to get the ring back to me. I obviously was bummed at the thought of not being able to show of my ring - which the Jared staff picked up on at time of drop off and they had it ready within HOURS! I couldnt have been more pleased with the quick turn around time to get the ring re-sized.Fast forward to March, 2021. I was so pleased with the engagement ring that I knew we would have to go to Jared for wedding bands. I touched base with Michelle who made herself available to help us try on bands. She invited me to send her photos of bands I liked and had some ready for our appointment with her. She was super patient with me trying on several different rings (some multiple times) until we found the perfect wedding band.My fiance was also able to find the perfect wedding band on that day.Thank you so much for everything Michelle, and all the staff at Jared, for making our engagement & wedding band shopping exceptional and stress free.

je
Review №11

CONNOR did a great job for us in helping us pick out a piece of jewelry for our daughters birthday gift. Very pleased, great service, straight forward. Will definitely make Jared our first stop on the next jewelry purchase. Excellent job CONNOR!!

da
Review №12

Thank u SaraVery nice personSee u next time

Er
Review №13

Amy Mironischen helped me throughout the process of picking out the perfect engagement ring. I had done a lot of research, and had a lot of questions for Amy as I looked through my options. She was very thorough and covered topics I didnt even think of. Excellent customer service, very quick turn around, and the overall experience was an absolute pleasure. So much so, that I am getting my wedding band from Jared as well, with the help of Amy of course 😁

Br
Review №14

We just purchased our engagement and wedding rings and were completely satisfied with the experience. Michelle was wonderful to work with! She picked up where another associate dropped the ball with us and she rebounded our confidence amazingly! She worked to make sure we got exactly what we wanted and even accommodated a special engraving request for my husband’s band. We will be coming back to her for future jewelry needs. Also, the selection at Jared is unbeatable. They were able to come up with EXACTLY what I had envisioned and I am constantly complimented on my set. I gladly tell everyone where it came from. ❤️

Je
Review №15

Great place, but the sales lady failed to tell me that i would be receiving a credit card in the mail in order to pay my bill. I thought it was a promotional stunt and threw it away..

Ca
Review №16

I dont typically take the time to write out reviews, but this business and its staff truly deserve it. Michelle, the general manager, took so much care, time and effort to make my engagement ring exactly what I wanted. The entire staff was very welcoming and warm, from the moment I walked in I felt helped and heard. They truly took the time to make our engagement that much more magical and I cant thank them enough! Whether you are looking for a ring together or a surprise proposal the team at Jared in Brookfield will facilitate you and help to educate toward the best decision for a lifelong promise and purchase without compromising what is important to you/your partner.

Ry
Review №17

Listen up guys, and ladies: I’m going to share with you my experience with shopping at Jared and tell you why you’re making a good decision purchasing here. I bought my wife her engagement ring here 5 years ago. Married for 4 years now and the ring is still fairly new. Recently my wife was loosing multiple diamonds several months in a row, and the gold was cracking on the band. Thankfully we purchased the warranty (MAKE SURE YOU DO THIS) and Jared replaced the diamonds and fixed the ring at no cost. However after frequenting the shop for repair, we were informed that this was very abnormal, and coming in this often for repairs signified that there was something really wrong with this ring. We were told that my wife’s ring (the metals of) may had been contaminated in the very making of it causing it to continuously loose diamonds and fracture. Without hesitation, Michelle at Jared bent over backwards to either have my wife’s ring completely recreated from scratch, or offered to provide for her a brand new ring of her choice at same value as the original purchase. Either way, we were getting a brand new ring and we didn’t even have to ask for it. My wife is SO in love with her new ring and our experience with Michelle. I can bet you guys this is not a normal thing that happens often, but what I can guarantee you is that if anything goes wrong, or if life does happen to your jewelry, Michelle WILL take care of it. My wife went from heartbroken to happier now than with the first ring. If you’re going to invest a lot of money in a fine piece of jewelry, make sure you get a jeweler that you can trust. And one that will go to the moon and back to make sure YOU as a customer are highly satisfied. I strongly recommend working with Michelle at Jared.

Re
Review №18

We love Amy! She is always so helpful and thoughtful when we come in. We have been coming to Jared for years, and Amy takes care of us like we are family. Ask for Amy to help you find that perfect gift and you will not be disappointed!!

Ed
Review №19

I’ve had the worst experience at Jared Jewelry ; they are very UNPROFESSIONAL At the Brookfield, WI location and was attempting to overcharge me just to look at my wedding ring and to fix it. I purchased a bracelet and a necklace and both items broke within a year, I barely wore any of the items only on special occasions. The associate was very rude and nonchalant about everything and wanted to OVERCHARGE me to repair the broken items. It is False advertising. Jared is a bunch of BullS***. I am very unsatisfied and will be closing My account.

Sa
Review №20

Amy was absolutely outstanding. She was very patient and helpful with me in trying to find the right design for an engagement ring. This is one of the biggest moments of my life and I couldn’t have created the perfect ring without her. She listened to what I wanted in a ring and gave me plenty of different choices. We eventually found the perfect one with all the customizations that I was hoping for. She was very understanding in my unique situation but we eventually got everything worked out and I truly appreciate everything she did for me. Amy is absolutely one of the best and most helpful jewelers out there and I will definitely be coming back to her for any future purchases. Mahalo for your help.

Je
Review №21

Amy is beyond amazing! She made me feel confident in my decision and walked me through all the ring options. Her kindness and knowledge is unmatched.

Ca
Review №22

Mycul is absolutely wonderful to work with! She helped us answer any and all questions we had. Any time weve come in, shes always more than happy to work with us. From buying an engagement ring to looking at watches, Mycul has been amazing. Definitely recommend coming in to see her.

A
Review №23

Go in and ask for Mycul. You wont be disappointed. Shes the best staff member that they have. Shes fun and friendly and she wont make you feel like a burden for asking to see a million different items until you find your perfect fit!I highly recommend her.Thanks for being you, Mycul!

Da
Review №24

Great store to shop at! I always work with Amy and my wife has loved all the jewelry I have bought at Jared. Amy helps me pick out the best items. Recently I was in picking up a necklace. My wife and I are celebrating our five year anniversary and I wanted to get her something. I made an appointment and let Amy know my budget for the necklace. She showed me options and gave me great advice like buying something that had five stones or five pieces in order to tie it in with the five year anniversary. I did find one necklace that I particularly liked, but it was a bit out of my price range. Luckily the store was running a promotion where the more you spent the more you could save. This discount put the necklace right in my range and I was able to buy it for my wife. My wife loves it and its now her go to necklace.

Kr
Review №25

Im not sure who helped me today, but the woman who resized my Longines watch did a terrible job. She damaged the links, put the split pins in backwards, and was pretty pushy when I was trying to get the right fit. Its too bad.EDIT: Increased from 1 to 5 stars. The manager contacted me to resolve the problem. She ordered new links for me, and replaced them at no charge. Now my ring is there being repaired, after a really great employee (shout out to Sarah!) helped me out - good customer service is important to get repeat business, I hope to continue a good relationship there for my jewelry needs!

Sa
Review №26

I cannot say enough about the wonderful, personalized service provided by Mycul Sturm at this Jared’s location. The care she takes in remembering the preferences and taste of my mother while I assist my father in shopping for gifts is remarkable. She continues to look for pieces featuring a dragonfly to represent a lost loved one of ours as well. We always know we’re in good hands and that she has already thought of certain items when we visit. We continue to recommend her services by name to our friends and extended family.

Ta
Review №27

Good customer service, dealt with Vicki and she was very helpful on a quick resize of an engagement ring that I had purchased elsewhere. Will definitely work with them more in the future!

An
Review №28

I absolutely love working with Heidi! She makes jewelry shopping (and buying!) a fun and memorable experience. Heidi is always so kind and patient, never rushing or pressuring you even when she is extremely busy. She even makes sure that my husband has sweet treats to keep him happy while we shop! Heidi is the best!

Je
Review №29

Amy has been terrific helping us with a historical watch with a long family history. She’s gone to tremendous lengths to help get the watch repaired from sending to Jared’s speciality jewelers to having a local jeweler try to repair it and then to a speciality watch maker to ultimately repair the watch. She kept us informed the entire way and we’re very appreciative of her customer service. Thanks Amy!

jo
Review №30

I have always gotten my ring fixed with a warranty and have been satisfied everytime!

Ma
Review №31

Once again I was surprised!!! March of this year Michelle helped me design an anniversary band to match my wedding ring in hopes that my husband would surprise me with it on our 25th wedding Anniversary in August ..which he did!!!

JI
Review №32

Great products & a great staff, ask for Mycul, she’s fantastic!

We
Review №33

Heidi is by far the most veteran saleswoman Ive ever met! She is wise, honest, and listens to your wants and needs. Her long term success is truly from her loyalty and love of her clients. If you ever need to treat yourself or someone you love, go see Heidi!

Br
Review №34

Amy Mironischen has been such a tremendous resource in helping me select gifts for family as well as assisting with repairs on our watches. Her professionalism and outstanding customer service will keep me a Jared customer for life! Thank you for being such a rockstar, Amy!

Pa
Review №35

Came in to have my wedding ring sized. Melissa helped me and she was wonderful. She carefully measured my finger to get the correct size. I loved talking with her. She made me feel very comfortable. I wouldnt hesitate to do business with Jared again.

Er
Review №36

Had a great experience buying a new mens wedding ring from Amy. Extremely helpful, patient and fun to work with.

Br
Review №37

We have been buying our jewelry at Jared for the past 10 years, and they never disappoint. I get to many compliments on my unique pieces. A couple things that they do that I appreciate are.-They have their jewelers on site, so if my pieces need any work it is done at the store and sometimes can get picked up on the same day.-The quality of the diamonds are great and clear.-The staff is so accommodating and helpful, if you are looking for something special they are always willing to order it in and make sure that you like it.-The prices are affordable and when things go on vault value they are a steal.-They offer lifetime warranties- so if a stone falls out they will replace it no problem!-The store is always so neat/clean/organized.- I cant say enough about the staff- especially Michelle :)I am so happy about my jewelry from Jared! They never disappoint.

MK
Review №38

I bought an Omega watch from Tierney and she was excellent! She had us walk outside to look at the different watches in natural light which helped in my selection. She also patiently went through 3 passes of taking links out of the band to get the right fit. She also met a competitors price which sealed the deal. I would highly recommend Tierney and Jareds

Ad
Review №39

I was looking for Retirement/Bday/Anniversary gift for my husband and was helped by Amy. She was very helpful, will definitely shop there again when we in the market for Omega watch.

An
Review №40

I cannot begin to describe the amazing customer service we have received at this location by Michelle. We have ran into unforeseen issues in the past and her willingness to address the conflict and come to a customer-satisfied solution has always been above and beyond. That is why we continue to return to this location and work with Michelle. She truly wants to make sure you are happy with their products and ensure you have a good experience. We dont go and will never go anywhere else for our jewelry needs! Highly recommend!!

De
Review №41

I went to buy a watch at Jared. Sarah was friendly, professional and thorough. I found a beautiful watch and Sarah sized it for me. I will certainly go back to Jared, and hopefully work with Sarah again.

Ju
Review №42

After one of the small diamond stones in my wedding band fell out, I was assisted by Sarah and Michelle to explore options for its replacement. At first, I was not fully enthralled with the three options I was given which either was to replace my original wedding band completely (I wanted the band I got married in) or offer a new custom band which would have cost a lot to make and still wasnt the band I got married in. Upon my further appeals to explore additional options, however, they rallied for me and were able to save the original band with another diamond. I was very, very pleased with the outcome and with the teams willingness to go the extra mile for me. Thank you for saving my wedding ring!

Al
Review №43

Dorina is BOMB!!! Her and the other ladies were absolutely wonderful and the customer service I received there was amazing. Everyone worked together to make sure all customers were handled diligently. I’m so happy I stopped in.

Ka
Review №44

My experience with Mycul Sturm at Jared’s has been outstanding. She is knowledgeable and had learned my likes and dislikes with ease. She recommends times I truly would be interested in and in most cases, I purchase them.

Ke
Review №45

Sarah is always the same no matter what day I come in to shop I love talking to her she is patient and very helpful in finding what you are looking for.

Kr
Review №46

I brought my Mom’s Mother’s ring in to be cleaned and the stones tightened. Heidi was very courteous and helpful and took the time with the repair and she also was excited to show me some items for myself! I will be back to purchase from Heidi. Store was clean and the repair work was great! Awesome job!!

Ma
Review №47

I always have had great experiences at the Jared store in Brookfield, WI because of the Jewelry Specialist Mycul Sturm with whom I have worked with for years. She is extremely knowledgeable and always helpful in finding the perfect gifts for me. If she is not there when I stop by, I find out when she will be back and return then.

Li
Review №48

My fiancé bought my engagement ring with Mycul’s help and it is the most perfect ring I could ever imagine, it’s 100% me. Today we went in for my 6 month check-in and Mycul knew exactly who we were, and helped us try on wedding bands. I had no idea what design would go with my ring. She knew RIGHT away! The first one I tried on literally looked so perfect. I tried a couple more on and she could even tell some of them “just weren’t me” which I agreed with, but the fact that she knows what we like and can find the perfect rings to reflect our personalities is amazing. I’d recommend Mycul to all of my family and friends; she treats you with such respect and won’t let you leave unsatisfied. I look forward to coming back!!

Ke
Review №49

I recently upgraded my diamond ring, Heidi was amazing to work with as always! I love my ring and get a ton of compliments on it! She was able to help my vision become reality! Go see Heidi she will help you with anything you’re dreaming of!

AA
Review №50

Last week a friend told me her account of poor customer service at Vernon hills location and was ready to call it quits with Jared altogether when I told her how I am always impressed with the Brookfield location. After confirming our favorite Jeweler Brett would be there and lining up an appt with Mycal we went in for a visit. Mycal took time walking us through various options for upgrade and we were able to leave the store with her new stone set. I also had a jewelry repair done and went home with my jewelry looking better than ever! Another 5 star experience at Jared in Brookfield. After 10 years of customer service at this location I only continue to recommend their team!!! (~Annessa Retlick)

Ma
Review №51

Melissa was extremely helpful, win the purchase of my wife’s birthday present. The store didn’t have the piece I was looking for in stock, so she checked other stores and ultimately recommended a different piece that was perfect. Wonderful service. Thank you!!!

Dr
Review №52

Dorina Jahja was a fantastic jewelry specialist. She helped me on a very small sale. This was not a big purchase by any means. In fact, I purchased a watch online and was interested in getting a different band. She contacted the company for me and made sure I got what I wanted and saved me a bunch of money. Dorina took my information and sourced me the band and dealt with the manufacturer and called me the next day with everything ready for me and took my information. Dorina definitely sees the the big picture when it comes to service. I will recommend Jared to anybody and have them go see her specifically at the Brookfield Wisconsin location. Jared should be proud to have a dedicated jewelry specialist who took her time out to make sure I got what I was looking for, made it easy and saved me a bunch of money. Great job to Dorina. you will definitely have my business in the future!!Drew

Li
Review №53

Heidi Avello is the best!! Very knowledgeable, patient, and helps match the jewelry to your needs. Overall, the store has quality products and stands behind the merchandise. I have had repairs done also on other jewelry. Well done.

De
Review №54

Absolutely love shopping at Jared. They have the best LeVian shows. I have found all the employees to be friendly, professional and helpful. My personal favorite is Heidi as she has taken the time to get to know my taste and even will text me pictures of jewelry that comes in that matches what I am looking for.

Vi
Review №55

Really lovely experience. They were able to get me really nice rings within my desired budget which my fiancé truly loves.

An
Review №56

I was very pleased with my experience at Jared with Heidi. She was very helpful in letting me know all of my options when purchasing some new jewelry. I got approved for the Jared credit card which has helped me tremendously. Thank you Heidi for making my shopping experience very simplified!

Ed
Review №57

Karen, Rashid, and Sarah were absolutely amazing. The spent so much time helping us find the perfect engagement diamond and ring. They took the time yo get to know us and at no time did I feel pressured to buy. Jared only has natural diamonds and they do everything in-house. Our ring was literally ready to go in under 24 hours and we also have the papers for the appraisal. Awesome job!

Ja
Review №58

Karen at Jared is awesome. I had a problem with a purchase and she worked very quickly to resolve the issue within 1 business day. She is one of the best salespeople I have dealt with in a long time. Thanks again :-)

Ju
Review №59

Mycul made great suggestion with my purchase. I will be back for a mother days gift for my wife

Cr
Review №60

👏🏽👏🏽👏🏽Jackie (Brookfield WI location) your customer service is impeccable, you have helped my wife and I with our 6 month inspection on a couple of occasions and it is always a pleasure to work with you. You are always so pleasant and professional. Its always refreshing to see you when we come in. Thank you for all that you do to make our experience as smooth and easy as possible.

Fa
Review №61

We’ve been working with Heidi for several years now. Heidi helped me select a new setting for my diamond for my 15th anniversary and since then we’ve been back for several other stunning pieces. Heidi is honest, thorough and incredibly knowledgeable. She works with us and does not pressure us at all. My most recent experience involved my ritual engagement bracelet which had been sitting in my drawer for years due to the clasp opening constantly. When I brought it in to show Heidi she figured out a way to meld the heart clasp closed and add a new clasp!! It’s like a brand new engagement bracelet after 17 years!!! Thank you so much Heidi! You’re my personal jeweler! 😍

Dr
Review №62

Consider having your item shipped instead of picking up in store to avoid aggressive upselling. Will not return.

Ka
Review №63

We have been going to this Jared location for years and always have an amazing experience. Michelle helped my now husband pick out the most perfect diamond for my engagement ring, our wedding bands and some work on other jewelry pieces we own. Michelle constantly goes out of her way to make us happy customers. Highly recommend.

Sh
Review №64

Had an absolutely amazing experience. Michelle worked so hard to help us get the most amazing engagement ring within our budget. She was so sweet and accommodating throughout the whole experience. I love my ring so much, thank you! Will definitely shop here again in the future.

Ni
Review №65

All around fantastic experience. Walked in and was immediately greeted by Mycul. She was able to help us with all of our needs. 100 percent satisfied.

Ma
Review №66

I have been working with Heidi since 2005! Simply amazing! Picking out jewelry And making sure it’s the right choice is not easy, but Heidi’s always made sure I was taken care of! So Thank you for that.

Co
Review №67

My boyfriend and I purchased my engagement ring there wuth Sarah-she was great! Very knowledgeable, helpful and nice. Thank you Sarah - you really made the task of trying to decide on which ring to purchase with confidence knowing we made choose the one for us.

Ka
Review №68

Absolutely LOVED my experience at Jared’s. After a not so good experience at a different jewelry store, Heidi was very friendly and knowledgeable. Will definitely be returning in the future for all of my jewelry needs.

Dr
Review №69

Amazing experience! Karen and Melissa were absolutely phenomenal in ensuring that my fiancé and I found the perfect ring. I’ll definitely be returning to Jared for future anniversary gifts.

Ja
Review №70

Ive been shopping here for a decade. I can call and ask Heidi to find pieces Im looking for or order/shop in house. We always find just the right jewelry even just by a description. I recommend Heidi and Jared jewelers especially for gifts.

Ak
Review №71

My first experience dealing with Jared and I am left with nothing but positive feelings and gratitude. My interaction was with Karen who went above and beyond to ensure my purchase, in this case a Tag Heuer Watch, was without any hiccups or concerns. Not only did she get me a great deal on it, she even managed to procure it for me from one of their stores out in NJ. The watch that came initially was unfortunately not upto the mark, so she took it upon herself to coordinate with other stores that did have it and have one of them inspect it first and then ship it out with haste! And all the while with a smile and a positive vibe towards ensuring Im not feeling anxious about the whole situation. Thank you for putting the Customer in Customer Service front and center. I wish you folks the best and cant wait to work with you again on another purchase!!

Ab
Review №72

Heidi is the absolute best! She answered all my questions and took the time to help me decide what looked best and helped me narrow down what I was looking for. She is incredibly knowledgeable!!!

Jo
Review №73

Heidi was amazing at helping me find the perfect engagement band and center stone. She was honest, knowledgeable and very efficient in finding the best possible stone for the best possible price. Thanks Heidi!

Ti
Review №74

Karen always goes above and beyond whenever I shop at Jared. She takes the time to make sure you are getting exactly what you want, and she is never pushy or makes you feel rushed. The first time I met her was when my fiancé and I picked out my engagement ring! We have been loyal customers ever since. Thank you Karen for all that you do!

Je
Review №75

I worked with Michelle at Brookfield and she was wonderful! I wanted to send my military son a special gift since he has been in for a year and wanted to celebrate his year anniversary in the AF. She took the time to listen to exactly what I wanted. We had to do this via phone, text and pictures since I wasn’t close by to the store. I chose a chain with a medallion as I knew he would be able to wear it with his uniform. It turned out to be such a beautiful piece of jewelry. He loved it and said he would wear all the time with his uniform. I haven’t seen him in a year so this was very special. Michelle even went so far as to purchase a card for me and write for me my words in the card to get it shipped to him before his anniversary date. The card was perfect! She was wonderful and I would highly recommend working with her and the team at Brookfield! Wonderful customer service and quality jewelry! I couldn’t have been more happier. My son’s happiness brought tears to my eyes! Thank you Michelle!

Br
Review №76

We work with Amy and have LOVED working with her. She works with us, gives us many great options and different ideas and brings all of our crazy ideas to life! We only go to Jared for jewelry and will always go back!!

Ke
Review №77

Me and husband absolutely love working with DORINA! She makes jewelry shopping a fun and memorable experience. She was so kind and patient, never rushing or pressuring you, even though she was extremely busy those days we came.DORINA is the best!Highly recommend her!

Am
Review №78

Karen is so helpful! I love the pieces we’ve purchased over the years. Karen follows through and is very attentive!

Ka
Review №79

Right when we walked into the store we felt welcomed by every sales associate. We went in looking to upgrade my ring. There was absolutely no pressure. Answered all my questions and concerns. We ended up wanting time to think about it. Again, they were so understanding. Michelle and Tracy were absolutely wonderful and did everything to make us both happy. We will most definitely be back. Forever recommending Jared the Galleria to friends and family.

Je
Review №80

Karen is always so good to work with. Easy going, but offers great selections. Will always return as long as Karen is there!

Ka
Review №81

Mycul, the sales associate, went the “extra mile.”I went to Jared‘s to have a necklace shortened that was a birthday gift from my daughter. Mycul measured the necklace so the right amount of links were taken out. Upon learning that the necklace was costume jewelry she wasn’t sure if it could be done. Not only did they shorten my necklace immediately but there was no charge. I need my wedding band repaired in the near future and I will definitely go to Jared’s.

Ni
Review №82

Worked with Amy on purchasing a ring for my wife. She was super helpful and never felt pressured. They even ordered me a ring from another store. Great customer service.

Li
Review №83

Our first time here. Service was EXCELLENT

Mo
Review №84

Super knowledgeable, helpful and friendly staff. Ask for Karen - she is amazing! Always willing to help, never rushes, and no pressure.

An
Review №85

I recently was shopping at this Jared location and as I was looking around Heidi approached me, asked a few questions about what I was looking for, and even offered to help clean my ring that I did not even purchase at Jared! It’s nice to know that they have goldsmiths on site to do such things. I was very pleased with my experience.

Je
Review №86

I love the quality and Mycul (pronounced Michael) is amazing. She remembers my style and always has great customer service.I recommend you ask for her; she is honest and helps you get the most for your dollar.She helped my engagement ring pictured, and the the Levian rep designed our band for us. You are treated like friends and family, not customers. With great warranties for the life of your purchase.

Ke
Review №87

Dorina is my absolute favorite person. She is knowledgeable, friendly, and down to earth person. I always check ahead to know she will be working on the day I’m planning on coming into the store. She’s the BEST!!!!

Ms
Review №88

We’ve spent thousands of dollars at this establishment. However, over the years with staffing changes the level of customer service has declined. Prices remain high but standards have not. Unfortunately this is the only location left within miles from our home. Not sure if we will make future purchases from this location.

Ja
Review №89

A few months ago I worked with Heidi to find the perfect engagement ring for my beautiful fiancé.She worked so hard and together we created the perfect ring that my fiancé loves. Everyone who sees her ring loves it as well.I would recommend Heidi to anyone who is looking for the perfect ring!!

Er
Review №90

Amy was beyond helpful and courteous, her knowledge and expertise were excellent! Will definitely be shopping Jared again

sa
Review №91

I can not say enough good things about my jeweler. Mycul is AMAZING!!! She has worked with me and my fiancé both together & separately for about a year now on several different jewelry types. She is always listening to our different ideas and showing us things we may like. Always remembers past conversations and offers up ideas. I couldn’t have asked for a better jeweler! I trust her & we have now created a great friendship! Thank you for all your help & ideas!!!

Cr
Review №92

I have been to this Jared two times this week and each experience was like night and day. The first time it was a wonderful and pleasant experience. Today I felt VERY rushed while picking up my wedding rings and trying to purchase another pandora bracelet, earrings and charms. I was rushed to spend my money and the sales associate kept asking me ANYTHING ELSE!?!?!?! The greeting was awful and she seemed very frustrated that she couldnt find a bracelet in the size that I needed. We are usually here at least 3 - 4 times a year, and i was not happy with this visit.

Da
Review №93

I found the one great Karen of the world! She brought amazing energy, and made the whole process a lot of fun!

NO
Review №94

Great staff I bought one ring came back and they personally found me a better that they put together and I love it I also got my fiancé ring from here it’s 2 carats his ring

St
Review №95

We didnt intend on stopping at Jared but Im glad we did! From the second we walked in, the customer service was amazing. From picking out the diamond to designing the ring, Michelle was most helpful! Her knowledge and guidance was extremely appreciated.The final product was exactly what we wanted. Thank you!

Ne
Review №96

I Bought a engagement ring and wedding bands here. The woman working and the manager that helped us were both excellent. Will be going back for all my jewelry needs.

Jo
Review №97

On November 22nd I went to Jared to pick up my rings they was perfect. I would like to thank Amy Mironischen for making my visit very comfortable.

Mi
Review №98

I have worked with Heidi at the Brookfield location for years. Every time I work with her she goes above and beyond my expectations. Her knowledge and experience in the industry is beyond what you can find anywhere else.

Qu
Review №99

They were very nice and informative on upgrades and upkeep

Ja
Review №100

Karen is the best person to find if youre looking for jewelry, she always helps us save our money whenever we come to shop without downgrading from heirloom quality. We love her! Ask for Karen G next time you come in!!

Information
47 Photos
100 Comments
4.6 Rating
  • Address:16070 W Bluemound Rd, Brookfield, WI 53005, United States
  • Site:http://stores.jared.com/wi/brookfield/16070-w--bluemound-rd-.html?cid=YEXT
  • Phone:+1 262-786-4917
Categories
  • Jewelry store
  • Jeweler
  • Gift shop
  • Goldsmith
  • Silversmith
  • Watch store
  • Diamond dealer
  • Watch repair service
  • Jewelry repair service
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:11AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Repair services:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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