We called them they answered right away and they helped us out with what we were trying to get. The person was very polite and helpful. Highly recommend
Walked by looking at the boots through the glass was invited in by employee to try shoes on, loved it, wanted to purchase. At the register with the card in my hands ready to pay. (150$) Another employee come to me and saying that they costumers should wear mask. ( no sign on the door) On a question if they want to make business and let me just pay the answer was No! Rude! Unprofessional! The worked was also informed about medical condition, without making any eye contact pretty much said its not her issue. You invite costumer in (with no face mask) Let them try on shoes( with no face mask) get them to the register and then dont let them pay and ask them to leave ?! I wish I knew the name of that employee (October 11 2020) they wont get business from us! So disrespectful...
Journeys is a cool little shoe spot. The staff was really cool and helpful.
They have a Buy something or get out kind of attitude. Didnt like the way I was approached. Kept asking me what size, what size. I just went in to look and price match. After I said that I was ignored and mugged at after. I was going to buy some vans but the 2 male sales rep attitudes really annoyed me and I took my business elsewhere. I went to Tillys right across from them, they came when i asked. Not approach me and if Im just looking mug me to get out. Seems like I interrupted the sales rep conversation at Journeys. Never again am I shopping in there if I see that they are working. Common sense not to treat customers like that because even if they say Just looking that means leave me alone Ill call you if i need something. Not follow me and ask what size at every shoe i look at and diss me when I say just looking.
Staff here is really helpful. In fact they were so helpful I bought a pair of shoes I wouldnt have even tried on if their employee wasnt so helpful.
Had exactly what I wanted.
Because of this store I will never shop at journeys again.
Got granddaughter new shoes