Awesome group of people. They explain everything that will need to be done to get your vehicle fixed right the first time. Used them way too many times but theyre my only choice for body work. Highly recommend them.

I do not know where to start... Body work was done only to need more to finish what was started. From over spray to panel gaps, bubbles in the stripes and being almost an inch off center, dirt in the paint and fish eyes. Panels that were supposed to be replaced look like they were “fixed” and painted. Missing lug nuts. Paint on the rear rims and on the passenger seat when then driver front was worked on. And shall I mention the noise that is now there but they don’t know what to do. Or the parts that are still on back order after months. Calls have been made and messages left for management that are always “busy” and never return calls.I will be getting quotes from other local shops to see what additional costs are needed to fix it they way it should have been.

They do not repair any thing younger than a 2000 . I do not like that part of them .

Turned me away despite being a USAA partner because I had a partial payment made to a different mechanic shop so I could drive my car after a wreck. Apparently that partial payment makes the insurance processing too complicated and they didn’t even want to schedule me for an estimate.Won’t be looking to come here in the future.

Very nice people

The staff were friendly and willing to help. The car repair was quick and of good quality. I would definitely go back to this location should I ever need this kind of work again.

I had an amazing experience at Gerber in Broken Arrow. Everyone was kind and professional. I had a pretty good scrape on my bumper and they had it fixed quickly and they did a great job. The paint was blended well and they even did a mini detail of my car!! It looked brand new. Thank you David and all the other people who helped me get my car done so quickly!

Make an appointment and they follow through.Good quality work.Third or fourth time Ive had my cracked windshield replaced here via my insurance and theyve been excellent every time.Nice couple of gals in the office made for some humorous conversation,,,,, for me anyways while I waited.

They have done work on my cars and when done your vehicle looks NEW very satisfied with their workmanship.

So far so good! Car in still in repair. All of the staff have been extremely helpful and friendly. HIGHLY recommend.Besides good service, there was a very kind gentleman. My daughter found the candy dispensers in the back of their office but I explained to my toddler I did not have a quarter, and he asked me if he could offer her his quarter. Small acts like that tell me he/they are really good people.

After an accident my car was fixed at Gerber and they were amazing! I got a call twice a week to give me an update and everyone was so polite and helpful! They gave me a long estimate, just in case, but got my car back to me over a week earlier than expected! If anything happens to our family vehicles we will be taking them to Gerber.

Great Experience. I would give more than 5 stars! Hands down, Best customer service and staff around. My vehicle was fixed (mechanical work done, A/C) in a timely manner and was even vacuumed out at pickup. I couldnt be happier with my choice to have my work done here.

They had my vehicle for 2 days referred to me by State Farm and when I received it back there was damage to the interior of my vehicle on my center console. I brought it back immediately to inform the manager David Burgess and he flat out denied fault. He said it was absolutely impossible that they did that yet wouldnt even ask his employees that worked on the vehicle. All while admitting it was possible someone tried to force the console shut. I had to file a complaint with State Farm and their corporate company.EDIT: Updated review. As stated below by owner, Gerber Collision did replace the part and I have no complaints with the collision repair or the repair to my center console. It looks great! Thank you.

Was needing an estimate due to county damage on my older car. All I got was to go online to do because the people that answer on the online requests “have more time to look up prices” than the 3 ladies working in the office. Since my car is old I couldn’t do online because it wouldn’t let me select the year. Not very customer friendly. I realize it costs them time to fill out estimates but doesn’t looked good for their company to say they don’t have time to deal with the person standing in the office

I wish I could give these guys a 6 star rating. They helped me out when my insurance company would not. The quality of work is top notch. Staff are very helpful. They have great communication systems in place to keep you up to date. Highly recommended.

What a great collision shop! My Tahoe looks better than it did before the wreck. David Burgess and his crew should be commended for such a smooth operation getting my car done before it was promised and picking up and delivering it because I was unable to drive it. It was also really really clean inside and out which it wasn’t when it went in

I want to give a shout out to evey one who made my experience a happy one. These guys righted a wrong that happen 7 years ago. They went Above and beyond . They even detailed the inside of my kia. It smells so good. I will use them again.

They did an excellent job. It looked like nothing had ever happened to the car. Very impressed with the work and the kindness of the manager. Also, the bi-weekly updates were awesome because I didnt have to worry about calling since I knew they were going to call.

Took my car in for a dent in my car. I was told 5 days for the repair and they finished in 2. Customer service was great. I was updated about anything that happened during the repair. Car looks brand new, cannot tell there was ever any damage and it was finished early. Great work!!!

We take all our company fleet trucks here and they always do an amazing job.

Definitely 5 Stars. Excellent customer service and our car looks better than ever! I would highly recommend Gerber! Very satisfied!

I had some hail damage fixed and the guy who did it damaged the plastic handles for my headliner fairly bad with a screwdriver taking the headliner down. I would look for another company to do your work.

The fixed the visable damage but my door wouldnt close properly after the repair. It has to be closed rather hard to consistently latch. I would say easily twice as hard as before. After i posted my initial review the GM (I believe) called to ask for a chance to fix the issue. Will update accordingly after they look at it.☆☆ Correction ☆☆ my previous entry: I said they refused the repair based on 30 days expiration but apparently I called A-1 Body and they are the ones that refused. This was my error, Not Gerber or A-1. I wouldnt correct something at my own cost I didnt repair so I dont hold them responsible.

5-24-18..We took our Stinger to Gerber Collision in Broken Arrow. This car lives up to the hype,we love it and wanted the door someone backed into done right. Needless to say, Dave at gerber took care of us above and beyond. The whole staff was friendly and professional, and informed us by text every step of the repair which was very fast. Most of all the Stinger looked liked it did off the showroom floor. Awesome work. Highly recommend.

My experience was perfect. (except my driver side door seemes to not be as air tight as it was before I left it there I suspect someone left the keys in the car and they probably pryed the top of my door open to be able to get a tool in there. Now I get a lot of wind noise. It could be just my imagination.)They do excellent work there. Professional in every way. I would definitely do business with them again.

Very nice folks and they do excellent work and you get a guarantee and they keep you updated thru out the process

Had truck for over 35 days still not right they still have our truck for the 3rd time to rework it

Had problems with my repair from the day I left the shop. I called them immediately to report it to them and that I was unable to bring it back in quickly due to my schedule and transportation constraints. When I did they sent me to have my alignment checked and told me they would cover the cost. After having it checked they refused to pay for the alignment they sent me to have done that they said they would pay for!! It wasn’t even a large amount. This business apparently has no problem flat out lying to their customers. Not to mention they didn’t even fix the car correctly in the first place. I’ve referred lots of business to them as I thought they were an honest, locally owned, business but turns out they are neither one of those things. Beware of this place!Additional: The day after this terrible interaction with these people I received a call from the manager of the business telling me that I was a liar and that they never offered to pay for the alignment. They absolutely offered to pay for it. I would not have even gone to that shop if they hadn’t. It’s the entire reason I was there! Apparently they have no problem harassing anyone that disagrees with their un-ethical businesses practices and calls them on it.

Werent honest....only went cause the insurance company required it!

I havent even got my vehicle back yet and my experience is already bad enough to know I will never usee them again, and I will make sure to tell anyone looking for a body shop to look somewhere else. A truck driver put a piece of pipe threw my windshield. One small dent on the door and replace the glass from what everyone else has told me a 3 to 4 day job at the most thats even cleaning all the glass out of the vehicle. Well I am on the 9th working day from my accident and they still have my truck. Not sure what they have charged yet but I have a feeling they are going to try to run up a bill and screw the trucking companies insurance is paying the bill. Wont happen on my vehicle!Came back to change my review a little. Picked up my truck and the work was done correctly. Being a older model vehicle it cant be easy to match the paint but they did a very good job. Can not say how good of a job TNC Detail did on the interior it looks brand new!!!!! Gerber did good work and TNC did excellent work. Still bothered it took so long for the truck to be repaired when I was told it was going to be done earlier.

They did a great job. Fast and affordable.

Friendly people car looks great!

I wish there was an option for zero or negative stars. Gerber gave me an estimate for one amount then said it would cost another amount after they already had my vehicle. Then they continued to work on my vehicle after I cancelled work. I am extremely disgusted and disappointed by Gerber. I urge people to use a different body shop if you dont want to be conned!! WORST BODY SHOP IVE BEEN TO!!

Detailed my car and made damage like it never happened

I wish I could give them zero stars. This place is AWFUL. They will NEVER get a dime of my money EVER again and I would urge anyone who even thinks about going to this place to NOT!!!!

Scandalous! Holding truck hostage asking for money above and beyond what was discussed. Disgraceful!!!!!

Very bed service and they working for the insurance companies only

Highly recommend

Terrible experience. Find somewhere else to go.

Repairs that are well done, & done when promised.

They are very personable and friendly.

Didnt want my business, was ignored

Have always had a great experience at Gerber Broken Arrow!

Good place for body work

Went in for an estimate and was ignored by an office full of employees for roughly 5-10 minutes then I was told that they could not give an estimate until the following Monday.

We will never use them again