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Ocean Honda of Brockton
300 Manley St, Brockton, MA 02301, United States
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Ocean Honda of Brockton
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Ja
Review №1

I went into the dealer ship with my 2010 to have something checked out to leave there with a 2015 Honda Accord EX L! I worked with nick along here and there with the GM Lou and that was the utmost best experience I ever had purchasing a vehicle. Nick made it VERY pain free and was able to answer every single question I had. I have gone to this dealer ship since 2016 and always was very pleased with them but never knew I would find myself buying a car through them I’ve always brought my Honda’s to them if it were a serious thing. These guys are FANTASTIC! If I could give them a million stars I would! I’m so happy with the car and look forward to many years with it! Nick and Lou THANK YOU AGAIN FOR EVERYTHING!!

Da
Review №2

Wow! What a fantastic experience. I bought two cars in 14 days. They were the most stress free transactions I have ever made. Michelle McBride was my sales associate. She is the most Customer-centric salesperson I have ever encountered. She was honest and responsive. It was too easy. If you are looking for a quality vehicle and want a pleasant, quick and efficient buying experience, ask for Michelle at Ocean Honda.

Am
Review №3

Great experience getting a car for my father with Michelle & Leo! Completely transparent from start to finish & they are both extremely knowledgeable. Exemplary customer service. No pressure

Br
Review №4

Came in knowing just what I wanted when I met with Carly. He was great to work with. He explained that it may take a bit to get the SUV I wanted due to shortages but he would work to make sure he got me what I wanted in a timely fashion. I was so pleased by mid day when he let me know they located the vehicle I wanted and it was on its way. He stayed within my budget when working with the finance team and explained everything, every step of the way. I am so happy to say I left the dealer that day with my new SUV and its all Thanks to Carly and Leo. Great job to both of them it was an absolute pleasure working with you.

sa
Review №5

Had a wonderful experience! Michelle, Sam and Lou were fast and professional! They tried hard to get me the car I wanted. Much better experience than I had at other dealerships I went to.

Bo
Review №6

I am not in the habit of leaving reviews, however my wife and I could not speak highly enough of our experience at Ocean Honda of Brockton, specifically due to the support of Product Specialist Joe Descartes. Starting with a warm meeting at 7 PM (even though they close at 8!), Joe put forth a knowledgeable, fact based approach to getting us into a car, never pushing veiled sales tactics or creating discomfort. After moving the cars quickly so that we could test an array of models (again—as they were closing!), Joe patiently answered our many questions and allowed us to make a fair deal on a car that we truly loved. When it came to financing, Heber offered a confident, fast instruction on how to maximize our Honda experience, which he did through a sense of genuine, authentic connection. The experience after our sale was final CONTINUED to be stellar as Joe was responsive by phone to support plate transfers and even organized our new vehicle to be delivered to our home. As consumers that value feeling valued, it was a pleasure to spend our money with this company, specifically with this Product Specialist. I would proudly recommend this experience for anyone that is the market for a Honda- they really made it easy.

Ro
Review №7

I just want to say the staff is awesome. We bought a car at Honda for my son he still has it 6 years .so we decided to get a Honda for my daughter. She was so happy thank you very much for your help I wish a lot of car dealer ship were like u ❤

Ch
Review №8

Salesmen are awesome. Purchased a suv there in 2019

Da
Review №9

HORRIBLE This place over charges for their vehicles. They add on meaningless extra charges totaling 3 thousand dollars over sticker and expects you to pay for it...went to another dealer in Norwood looked at same vehicle for thousands less...ocean Honda of Brockton is a scam and if you bought from here in the past... chances are you were scammed.

Ma
Review №10

Every aspect of buying my new car was hassle free. From the initial online inquiry through financing and delivery of the vehicle, everyone was fantastic. I cannot say enough great things about Michelle in sales, Jason the general sales manager, and Sam and Heber in finance. No hassle, great service. Ive bought several cars from different places over the years and Michelle McBride was by far the best to work with. I would highly recommend her and the dealership for your next vehicle!

Ca
Review №11

I Bought a car from this dealership a few days ago. They couldn’t have been more helpful, Carly, Lou and Sam, made the whole process easy and we’re very efficient while handling the deal, they were able to negotiate with me and find a price that worked for both of us. Thanks again I’m very happy with my experience and my new car. Highly recommend, if your looking for a good deal this is the place to go.

Ca
Review №12

After being a lifetime Toyota customer, Michelle McBride at Ocean Honda in Brockton was finally able to do the impossible: switch me to be a Honda customer. I leased the most adorable HRV on their lot. Michelle was extremely helpful, professional, and very knowledgeable on all Honda products. Not only was this experience relatively quick and painless, both the sales manager and finance manager went above and beyond to make sure that I would be a new, happy and long-time Honda customer :)

Cy
Review №13

Best auto buying experience thus far. Ask for Michelle McBride the Amazing!

Ma
Review №14

I must say that I was dreading the idea of having to buy a car after having my Infiniti for 11 years. The whole process beyond stressed me out. Dealing with Michelle at Ocean Honda of Brockton made the whole process seamless. She took the time to explain the process to me went over the numbers with me until we were at a number I was comfortable with. Michelle was great as was the rest of the staff. No pressure buying here at all! If you are in the market for a Honda, visit Ocean Honda of Brockton and see Michelle. Great experience!

da
Review №15

WOW!! What a great experience I had at Ocean Honda in Brockton today. I really can’t believe how smooth everything went from beginning to end.. Bridgette was so helpful in starting the whole process- She knew exactly what I wanted and was able to set me up for an appointment right away with my dream car, a Honda CR-V! When I came into the store, Joe D was so great in knowledge and he really helped make sure I got exactly what I wanted when it came down to the features of my car. I am ABSOLUTELY IN LOVE with my Honda CR-V EXL. A huge shout out to the General Manager, Lou, as well. He really went above and beyond for me today and I couldn’t thank him enough! Your professionalism and management skills clearly reflect throughout your WHOLE team and I will continue to be a loyal Honda customer for life.

li
Review №16

I went there after work at 330 pm on Sunday, the day before memorial day. I met with Carly who took me to test drive the two cars that I was interested in- a Honda accord hybrid and a Honda insight. I was not a fan of the Honda accord after my test drive and told Carly this. He didnt pressure me to take one car over the other which is a change from how my car buying experience usually goes. I went with the Honda insight. I was in an out of the dealership in under two hours. I told him that I would pick it up on Monday, Memorial Day at 10 oclock but due to my auto insurance (Liberty Mutual) not being open and my not being able to make the change on their website without getting an error message I told Carly I would have to change to Wednesday. Carly called me up, told me that they had a Liberty Mutual insurance agent at their location. He got me in touch with the guy and everything was taken care of within 15 minutes. Carly knew that I had to go to work and offered to drop it off for me where I worked. This was not necessary but I love that that was an option. I went to pick up my car and I was done in about 10 minutes. Would definitely go to this dealer again the next time I am in the market for a new car. This was the quickest and most painless car purchase ever.

Ma
Review №17

I can easily say that my first car buying process wouldn’t have been successful if it weren’t for Dave, Sam, Ryan, & the whole Honda team. They really care about their customers. I didn’t have a way to get to the dealership & Dave personally drove my new car (that I’m obsessed with) to my apartment personally. It’s that type of dedication to his customers that I would recommend future clients to come to this dealership. They find a way to show you that they care & I’ll be forever grateful for them❤️

Ka
Review №18

Im super jazzed about the new to me Honda Pilot I purchased with Angel at Ocean Honda. If you want a new vehicle, I highly recommend him! Heber was great to work with on financing as well.Knocked a star off: Some of the other workers have low personal standards about their mask wearing. If that is something you care about, please be sure to make it known, or else many of the sales team forget to wear them properly.

Na
Review №19

Carly, Jason, Joe D., and Leo were very helpful during my trade in process. They went above and beyond to get the car I wanted. Would highly recommend them time and time again for anyone looking to get into a new or used vehicle!

Ro
Review №20

Had a great experience with Nicolas Karam. Nick made my experience really easy going, fun, and made it welcoming as if we knew each other for a while. He was so helpful that he even offered us a separate room/office to have my wife feed my newborn daughter and calm her while going through the process into looking at vehicles and test driving. Nick and Ocean Honda Team had helped get my family and I into a Honda Pilot and I could not be happier. I would recommend anyone that is looking for a car and a great experience to reach out to Nick Karam and the Ocean Honda Team, youll definitely be walking out with a vehicle to your liking. Again, Thank you Nick for all of your help.

Je
Review №21

Outstanding sales and service while customer satisfaction remains their top priority! 😊

Ya
Review №22

Jose Lopes for the win! He helped me get an affordable car with an affordable price. Very trustworthy and an helping hand. I was having trouble with looking for a car to finance since i’m brand new, but he made it work for sure 🙌🏼. If anyone is looking to finance a car, have an appointment with Jose Lopes. Very grateful for his time and consideration !!

So
Review №23

Michelle was amazing and provided us with a great experience. She was patient and helped with the whole process from start to finish. I definitely would recommend going to see Michelle.

Je
Review №24

O my goodness love this dealership..smile courtesy friendliness..this is my 3rd service with them since moving to the area and I truly am very pleased..I am always saying thank you because I appreciate how they treat me as a customer..

Sh
Review №25

They take so long to get your car back to you. Take more time then they say. But good service.

Jo
Review №26

This was the worst, most frustratingly stressful car buying experience ever! It took over a month to locate the title of a car we purchased. The level of deceit and incompetence was truly unprecedented. Save your mental health and hard earned dollars, and avoid this dealership at all costs!Their marketing people keep posting false positive reviews to hide the negative. So sleazy! Don’t be fooled by their BS!

Cr
Review №27

I came into this dealership without knowing one thing about the process of buying a car. I had the pleasure to have Michelle take over and explain to me the process. She was very knowledgeable and extremely diligent in her work. I came in on a Tuesday and got my car that same week. If anyone is looking to buy a car come here and ask for Michelle!!! I couldn’t believe how fast she worked and the team to make sure I got everything I needed. I came into the dealership with so many questions and came out with a new car and with all of my questions answered.Thank you Michelle!

El
Review №28

After seeing one of their local ads, I stopped in to inquire about one of their particular sales, their annual fix it or flip it sale. I was a bit surprised to find that the sales associate I spoke with wasnt even aware of it, but he was still very friendly, and eager to get more information about it from his supervisor when prompted. Im still intrigued by the sale and may stop back in in a couple of days to explore my options more. One side note: it would have been more helpful if their sales lot designated where their used vehicle options are, as I still dont know and most people logically buy used. It might nab down a sale more definitively.

Ri
Review №29

Apparently I posted for Ocean Honda of Weymouth by mistake. I deal with Ocean Honda of Brockton. Theyre awesome very professional and do not try to up-sell. I would go there with my Honda and nowhere else

Co
Review №30

Wow!!! Never did we think that going in hoping to get our break fluid change will have us trading in our Honda Accord and walking out with a brand new 2021 CRV EX L. Joe D, was amazing!! From the initial contact to the end. He really cares and pays attention to his customers needs. I am incredibly pleased with the quality of customer service provided to my husband and myself. Joe, Your commitment and dedication is highly appreciated! Thank you for making this such a smooth process!!! If you’re interested in a new car wether you’re thinking to lease or finance, Please go to Ocean Honda in Brockton and ask for Joe D! You will not be disappointed!!!

Ma
Review №31

If you are like me and dread car shopping please go to Ocean Honda of Brockton...the entire team made buying a new car so easy and I didn’t feel like they were taking me for a ride! The overall experience was easy and painless :) Thank you Lou and Jason for treating me like family, I will be sure to send my family and friends to see you. Thanks for the positive experience!

Iu
Review №32

The service department is absolutely awful. Since new management I was willing to give them another chance. But its as bad as before.

Ka
Review №33

The people who work there are very nice and low key I felt no stress at all it was all good. I would recommend buying a car from that to anyone who needs a car. I will definitely buy my cars from there from now on. The place was so nice and clean there was basketball for the kids it was a very nice place.

St
Review №34

Awesome experience from the call to sitting with Dave & Leo, Professional’s at what they do. Thanks again guys for the ⭐️⭐️⭐️⭐️⭐️ service .

Ka
Review №35

My service was great. No issues.. keep up the great service

Ma
Review №36

Lou and Carly at Honda was very helpful and so accommodating to circumstances. My family came in only wanting to see about one car and ended up getting 3 people into cars because they were understanding, patient and overall awesome. Thanks so much guys, your the best

Jo
Review №37

TREATED US LIKE FAMILY!I have been working with Jason for many years now and let me tell you he is AMAZING! He always goes above and beyond putting his customer first.. One time years ago when I was buying a vehicle for my friend we kept Jason at the dealership well after 10 pm and he was still so happy to show us all the options in our vehicle... I recently met Lou and let me tell you he is a peach! I have always and will continue to direct family and friends to these two gentleman. Its always a good feeling when you know your being taken care of. Thank you guys!

Me
Review №38

Jason and Lou were incredibly helpful when assisting me to pick out my new vehicle. They asked questions and gave great recommendations. They were patient and walked me through every step of the buying process.

Je
Review №39

Extremely long wait for a simple oil change and tire rotation. I was there over an hour and a half and was not updated once on the status or checked in with. Price was good, but not the service Ive received before.

fa
Review №40

Got the best deal on my HRV from Hona Brockton using TrueCar price that was 1.5k below the market and Honda Brockton was kind enough to match the aggressive TrueCar price.I would suggest buyers to go to Truecar.com, get a best quote and Honda Brockton will match it for ya. no hassle, no sweat and out of the door in a couple of hours.

Ka
Review №41

Very disappointed with my experience here.1. I bought a car two weeks ago and have still not received my registration. I understand covid delays the process but I think I could have done it faster on my own. Not to mention, they have not reached out to me explaining why there is a delay, it has been me calling them. Terrible customer service.2. The day I went to look at the car, there was no type of manners. We walked in and basically had to read about the car and look at it on our own since the product specialist just sat back and watched us look at it. We went outside for a few minutes to look at more but it was not your typical service where they ask what you are looking for and try to pick the perfect match for you or show you cars you might like.3. Do not get me started on finance and signing papers.4. I arrived 30 minutes early to my appointment and since no one was really helping us out I went across the street to Copeland Toyota and they were an excellent example of what it means to please your customers. I wish I would have liked the Toyota Camry instead of Honda because they really made me want to buy a car from them. They let me test drive all the cars I was interested in, tried to find the perfect car for me based on what I liked and didnt like, and went over rough estimates of monthly payments.5. My car was supposed to come with a complimentary full tank of gas, but I do not think they even bothered to fill it since it came with roughly 2-3 gallons short of full.6. When you call them, the staff will magically always be on their day off or helping other customers. Be prepared to call multiple times.7.Update: two weeks post buying the car there’s already a warning about the emission system having a problem. I can’t imagine the quality of this car years from now if it’s already failing me.If you are looking for a pleasant experience for buying a car, I advise you do business elsewhere.

Ro
Review №42

They were very dishonest. They said they would repair an issue and notify me when it was done so I could buy it, But instead of notifying me they sold the vehicle to someone else. Would not recommend doing business with this business Good luck to the person who bought the 2013 Chrysler 300s

Rj
Review №43

My 2nd vehicle from Ocean Honda Brockton and the only reason i keep coming here is that they confirm to the TrueCar price quote. The best Honda prices in Massachusetts!

Gl
Review №44

Very good prices good service

Ja
Review №45

Lou and Dave were incredibly professional, kind, helpful and timely. I would absolutely go back to ocean honda and recommend it to anyone I know. I can’t thank them enough for all of their help in this process and making it incredibly easy for me!

Je
Review №46

Great place to buy

An
Review №47

I had an amazing and easy experience buying my new Toyota Corolla with angel!He went above and beyond to help me with any questions I had about the car, and got me the car ready to go as fast as possible, when I picked the car up it looked soo clean shiny and perfect !!thank you Angel!

LI
Review №48

Wonderful people wonderful place!!!! Tish is the best!!!! I thought my 2017 elantra had abruptly died on me and she calmed me down, got me in a courtesy vehicle so I could still keep all my appointments *THAT DAY EVEN* & I was back on the road again quickly!!! She kept in touch with me, let me know what was going on as well as, called to let me know my vehicle had been in/out of the shop for procedure and was all ready to be picked up!! 5STARS NO DOUBT!! 👍👍🌟🌟🌟🌟🌟McGovern Hyundai!!

Me
Review №49

I will be a repeat customer for sure.. papa charlie was great... even AFTER the initial sale.. great business, great people!

Za
Review №50

I just wants to let you all you guys know... don’t ever purchase a car from that dear I purchased a 2018 whit Camry in December 2020....the car wheel steering what so hard on the beginning I called the next day they told me it’s normal I don’t even drive 2k that car but now I can’t turn the wheel steering at all I called the dealer they said you have to pay for that... I thought that is a big dealer but they are not tust able at all plz don’t trust them check your car 10 time before you buying.

Kr
Review №51

Nick has been really helpful with the car buying process and he made it a lot convenient and easier than any other Honda dealership in the area. He is very knowledgeable about the car and honest about the deal. I would recommend Ocean Honda at Brockton, and especially Nick Karam as 1st choice If you’re looking to buy a vehicle.5 Star for Service5 Star for communication and transparency.Thank you very much, Nick!

An
Review №52

Ocean Honda of Brockton is the best place to buy a vehicle!! Jason & Lou went above and beyond to get the best vehicle for my needs!!!I do and I will refer everyone who is in need a vehicle!! My Honda CRV is awesome!!!Thank you Ocean Honda of Brockton

Am
Review №53

Joe D was awesome! After going to many dealerships and getting told the same run around that they can get you what you want, i felt defeated and was super cranky to try another dealership but i stopped at honda and after speaking to Joe and letting him know my issues and concerns, he calmed me down and explained how ocean honda is different because their bank is much larger and have more banks to work with. I didnt even think i was going to get approved, but joe made it happened got me into a 2021 honda hrv, i was so excited. They made the progress so smooth and easy for me. Sam the finance guy was so cool and helpful. He answered the 100 questions and explained everything to me. Its always awesome to have a team there that genuinely wants to help you out and make you happy. I highly recommend going there for your car shopping. !

Eh
Review №54

Fast service but a bit expensive. Need to make appointments ahead of time but might get lucky and be able to check in without the prior appointment. Prices at the dealership didnt seem to be competetive

Ta
Review №55

Best dealership ever!! Lou is by far the best. He is honest and he does care about you as a person. He doesnt look at you with dollar signs. He treats you like an old friend. The whole crew they have there is amazing! Would recommend them to anyone looking for a vehicle.

na
Review №56

I was recently there, ended up leasing an SUV. Staff was ok friendly, finance gentleman was very nice . During the 4 hours it took to get this vehicle 85% of the time one of the sales people (female) had her mask either under her nose or under her chin when not with a client . All others kept theirs on . I never said anything but now wish I had . When the car was ready no one walked me out nor showed me anything about the car which was totally disappointing as I had never been there before or knew anything about Honda’s . No paperwork in hand except new registration. Almost felt like I wasn’t good enough to be there . Doubt I’d go back to buy or lease .

Cl
Review №57

I cant say enough about Joe my salesman and Ben my service guy, also i wish i knew his name in the parts dept but he knows who he is, also my mechanic Ben always schedules the same gentleman to do all the services on my accord . its almost where i i want ot to be, and one of these days Ill get to meet the elusive Alecia from the back room. Ha ha thanx again.

Ca
Review №58

Jason and Lou were amazing during the whole process of purchasing my new CRV! I will definitely be recommending Ocean Honda of Brockton to my family and friends looking for cars!

Vi
Review №59

Highly recommended!If you are looking for a salesman with your best interests at heart (look no further Mr. Joe D is an Outstanding Salesman. Let me tell you I had the Best experience that I convinced my husband to switch from Infiniti to Honda you wouldnt believe it.Joe D went above and beyond during our process and we never felt pressured5/31/2020 Honda CRV6/30/2020 Honda PilotWhat are you waiting for to Join the Honda Family.Trust Me, you will not be Disappointed with Joe Ds Service.

Je
Review №60

Very friendly and relaxing atmosphere. Awesome sales person Joe D. And sales manager Jason.

Ma
Review №61

5 stars isnt enough to describe my experience with this dealership. Ive been having car troubles and decided it was time to buy a new car. My dad and I stopped by Ocean Honda on Wednesday and worked with Dave to find the best fit car for me. My dad decided to try another dealership the next day because they gave us a lower quote on the same car. We decided to give it a shot but had, hands down, the worst car buying experience. The staff was rude, disrespectful and extremely unprofessional. My dad had been in contact with Dave throughout the car search and when we told him the experience we had there, he didnt hesitate to tell us to come back and offered as much help as he could.Seeing as it was my first time buying a new car, I was clueless but Dave gave us all the information he needed to pick the car best suited for me. He was straight to the point and didnt leave any details or hidden fees out. He was extremely professional, personable and just overall a great guy. Dave, thank you from the bottom of my heart for making this experience so easy and stress free. Sam helped me with the paperwork aspect of the deal and he was extremely helpful, friendly and answered all of my questions without hesitation. To the staff at Ocean Honda, thank you for all that you do. I will be recommending this dealership to any one and everyone that is looking for a car.

To
Review №62

I would give 10 star.great customer service and professional service

Wh
Review №63

Great ambiance and the service was impeccable. Michelle M. and Jason in particular were excellent and made the - typically arduous process - so pleasant!

Mi
Review №64

Everyone there is incredible and caring, I never felt pressured & my salesman Joe D. was super real. He has your best interests at heart and also has an amazing personality. Definitely check out Ocean Honda at Brockton, youll have a good experience.

ja
Review №65

Service is slow and when you go to buy a 2021 accord with cash the professionalism is out the window. If it wasnt for the free service I would definitely take my business elsewhere.

Ba
Review №66

Awesome staff and very helpful. Myself and my daughters received excellent service and great deal from Lou and Carly.

Ja
Review №67

Michelle was great. Smoothest car sales experience Ive ever had!

Su
Review №68

I LOVE my new 2020 CRV-EX❤️ I did a lot of homework and then I shopped around. Nicolas Karam at Ocean Honda of Brockton beat everyone else’s price...by far! He even delivered the vehicle to my house. My experience from the moment I was greeted at the door to the follow up phone call just to make sure that I was happy after delivery was absolutely wonderful. Thank you, Nick, Lou & Sam for making my experience so seamless😁. I truly feel that I got the best deal😁

Be
Review №69

This place used to be better managed by Bernardi Honda Than the current owner.( Ocean Honda)The fact that they do not honored there email coupons, and lied to you just they can make a buck or two is very sad.Went there not too long ago for break services and Oil changed.Their email coupon stated break services for $175. I ended up paying over $700 for just a simple oil change and a break service.Time to move on elsewhere.

Ju
Review №70

Had an issue with the salesman when I bought the car. The things that was supposed to be done prior to picking up was not done. Had to bring the car back twice with the run around. Then things seemed ok. Working with someone else. Dropped the car off for a scheduled 830 am service put the keys off in the drop box in the envelope. Returned to pick it up after a long day at work. Only to find that they never even touched my car. NO ONE even looked in the Dropbox! Then they said I must have put the keys in the box after someone already checked. I have a 640 am start for work. The car and keys were in the box hours before they even opened ! Service sucks!

bo
Review №71

Great team and better team to do business. Thanks to Junior in Finance who handled all the complicated numbers, and Joe Descartes and Michelle in sales who couldnt have been nicer to me. They treat you like a king....The absolute best place to buy a car.

Cr
Review №72

I was referred to Ocean Honda of Brockton by my friend Daryl. He told me he got a great deal on a 2020 Honda CRV. I saw how great his vehicle looked and was interested in financing a new vehicle. I’ve had a bad experience with smaller dealerships that sold me a lemon and ruined my credit. The great staff worked with me to get me approved for a 2013 Chevy Equinox! The staff were friendly and knowledgeable. I enjoyed the party. I got to ring the bell while ring my bell played over the loud speaker. Ocean Honda is the best dealership I’ve done business with. My sister is also in the market for a vehicle and I referred her to you. Thanks to Leo, Juan and the entire staff. Keep up the amazing work!!!

To
Review №73

Brought my Ridgeline in for a Timing Belt replacement.Worked with Justin L. in Service.Justin was great to work with, kept me informed throughout the repair process. He even took care of a couple last minute requests for service items I requested after my vehicle was ready to be picked up.Justin took the time to explain the services performed, services recommended, and all charges on my invoice.This is why I keep going back to Ocean Honda.Always great service! Justin Rocks!

ja
Review №74

Great customer service and knowledge of vehicles!!!

Tr
Review №75

I wanted a specific make and model Honda, and Ocean Honda was the only dealership in MA that was able and willing to go the extra mile to find it for me and complete the sale. Everyone was professional, responsive and courteous. I would definitely recommend Juan who went above and beyond, Charley who completed the transaction, and Sam who took care of the financial aspects of the sale. I am enjoying driving my new car!

Pa
Review №76

Dealt with Scott Torres, the service and parts director, had an issue and he assured me that he would correct it. The service was excellent, extremely professional and courteous. Would recommend dealership to anybody.

Gi
Review №77

I took my father to this dealership to purchase a vehicle, it was all a big disappointment. He purchased an SUV and a week later he had to drive it back to the dealership because the vehicle turned on the check engine light, they claimed that it needed a new thermostat and had the vehicle for over a week, he got the vehicle back and the day after the vehicle wouldn’t turn on because the battery kept dying. IT’S A NEW VEHICLE, it shouldn’t be giving these issues especially after being recently purchased. During the time the car was “being worked on” they were also supposed to fix the brakes because they had issues as well, yet, they never touched the brakes and the day he picked it up, someone in the front admitted that he “had no knowledge this needed to be done”. My father took the car because he was tired of dealing with it and lives a hour away. Now that the car is having battery issues, my father has reached out to the sales person (Leo Batista) that seemed very friendly prior to the purchase which I was present at and he now claims that this is not his problem, to contact the dealership. My father took the car to a different shop today in order to get a second opinion on what was going on, only to find that the battery is old and needs to be replaced and when they changed the thermostat at the Ocean Honda dealership, they left a mess of antifreeze scattered all over the engine and surrounding areas. This is highly disappointing and it infuriates me that my father has waited for years to finance a new vehicle, waiting for the night time and vehicle, to now have to be dealing with all these issues less than a month after purchase!

To
Review №78

I worked with Justin in the service department, and he was excellent. Justin was very professional and diligent in regards to his communication with me through every aspect of my vehicles service. My car is running just how it should now.

Ja
Review №79

Dealt with Justin in service, brought my vehicle in and the service was second to none. They were pleasant, honest, and fair. I will be recommending all my family and friends to service their Hondas here!

Mi
Review №80

Best dealer hands down! Thank you again David for getting me into a vehicle that’s I love! Highly recommend this dealer for anyone looking for great and fast service

Am
Review №81

My husband and I were at the end of our lease through Toyota. While out test driving we stopped at Honda. We were greeted by Papa Charles. This man was not like your typical sales person. He was not pushy at all. Very calm and mellow mannered. Listened to what we needed and wanted. He worked with us. Then we met with Lou in finance. He was extremely kind and worked with our finances as well. We expressed to both of them our concerns with Toyota and they were very accommodating to satisfy our needs.I highly recommend that you check out Ocean Honda and make your next purchase through them. I promise you will not be disappointed.Thank you so much Papa Charlie and Lou!

Mi
Review №82

After seven years of driving the same car, I decided to get myself a newer one. I decided on a 2019 Honda Civic Sport and I couldnt be happier. The salesman Nick was very professional and had everything go very smoothly. He answered all my questions without hesitation and was very knowledgeable about the vehicle. I would recommend Nick for future assistance with car buying.Also, I would like to thank Sam the finance manager for all his help. This was an all around great experience.

sh
Review №83

Just went to look at cars for my son and we found a great used car for a great deal. Leo was awesome plus the rest of the employees give you the car buying experience that people look for. Even though we bought a used car the experience was as if I got a new car. I will 100% refer others and shop there again.

Ma
Review №84

Every service I have to clean my grey interior after grease hand mechanics. Thats not cool.

Th
Review №85

Great job to purchase car quick and efficiently.

Ti
Review №86

Joseph was excellent and the general manager was extremely cooperative and courteous. I will definitely continue shopping with them & appreciate their service! Ocean Honda of Brockton is without a doubt the place to shop!

va
Review №87

I went in to Honda this week to get my cabinet air filters and engine air filters replaced. Justin, my service advisor was super helpful and really nice. He said he was going to get me out of there in 20 minutes and that is exactly what he did. You ever need services from Honda, do yourself and favor and go see Justin.

Ne
Review №88

Honda service in Brockton really aint the best to the point that my brothers life has been endangered. Due to their incompetence my brothers car has stop in the middle of the road right after an oil change. First oil messed up the car so bad that the whole engine had to be swapped. Now afterwards another oil change we have fuel leaking from the fuel injectors. So if I were you or any parents looking to buy from brockton Honda and or get any service from them I’d avoid them. And lets not talk about the phone tag games that they love to play. When you call there’s never a call back they’ll avoid you at all cost. So I’ll be involving my lawyer and calling corporate.

Sa
Review №89

I had a great experience at the Honda Ocean of Brockton. Joe was my salesperson and he was a pleasure to work with. Everyone there from getting a proper greeting, the finance managers helping with paperwork went smooth, and finding the right car was a great experience. I didnt feel pressured to do anything I didnt want to do and the team members worked with me with no rush.

Li
Review №90

This is the worst dealer you can find. I really have had the worst experience being my first time at a dealer. They explained absolutely nothing to me. They practically force you to buy it. They dont even give you time to ask questions. It took almost two months to deliver my car. They said they were going to give me compensation for the wait they never did & besides that one of the managers said that he was going to pay me for my first month and neither did he now I have the bank calling me for not having paid. Talk to my salesperson dave said they were going to send me a check a week ago and I havent received it. besides that they never answer your calls. dont waste your time.

An
Review №91

My wife both the vehicle there for a oil change thanThey changed us for a tire rotation without her consent witch is a ripoff, I will never return to this dealer again.

Ke
Review №92

IF YOU ARE IN THE MARKET TO PURCHASE A VEHICLE COME SEE DEWAYNE WHYTE!!!!!!DEWAYNE WAS THE BEST SALES MAN IN THE HOUSE!!! DEAL WAS QUICK, PAINLESS AND I GOT THE CAR OF MY DREAM!!! 2014 CIVIC SI :D#ASKFORDEWAYNEWHYTE#BESTSALESMANI LOVE OCEAN HONDA

br
Review №93

Dwayne is a amazing salesman who was capable of closing our sales within a few hours rather than being at the car dealership all day. He did not waste are time but stayed on task my entire stay. Not only did he not waste our time he made sure we were comfortable. He was remarkably amazing and i highly recommend Dwayne for anytime you choose to come to Ocean Honda in Brockton. He was extremely kind and made my time at the car dealership great. He’s an amazing salesman, he was capable of having me get a car that is extraordinary and in my budget. Dwayne is highly recommend when looking for a Honda at Ocean Honda in Brockton. Ask for Dwayne and i assure that you will not regret it.

Ch
Review №94

Very nice dealership, Joe and Sam were very helpful and I didn’t feel any pressure at all. Absolutely would recommend to someone looking for a new car

Wi
Review №95

Great dealership and staff, they were able to put together a very competitive offer and were very fair on trade in value. They were great on current health protocols as well as making the entire experience very quick and painless as compared to previous dealership experiences I have had. No hidden costs or forced upselling, if youre looking for a straight deal this is the place!!!

Fr
Review №96

Great dealership to get your vehicle service done. Jared Nikolsky, service rep is awesome; two tubs up!!!

xD
Review №97

I recently purchased a 2020 Honda Civic from Danger. I worked with the Sales Manager Juan also. I came on a Saturday and was out in 20 minutes with an amazing deal. Ive been in the car business for 13 years and this was impressive. I highly recommend danger and ocean Honda of Brockton!

Ta
Review №98

Beautiful state of the art Honda Dealer. I give kudos to the Service dept and mechanics! They are knowledgeable, honest and fix the vehicles like its their own! What a great dealer and they just got new inventory!! Come check them out!!

Jo
Review №99

ABSOLUTELY GREAT......SERVICE IMPECCABLE.....POLITE & PROFESSIONAL.......

ka
Review №100

They’re all great and super nice there! Especially Joe D, he’s great at his job!

Information
100 Photos
100 Comments
4.5 Rating
  • Address:300 Manley St, Brockton, MA 02301, United States
  • Site:https://oceanhondabrockton.com/?utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=Google%20My%20Business
  • Phone:+1 508-928-8591
Categories
  • Car dealer
  • Auto repair shop
  • Used car dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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