Tom was wonderful. They were able to figure out what I couldn’t in months. I didn’t have to wait for days to bring my car in they helped me out the same day I called them. I will be seeing them back for an oil change.
My husband has a 2010 Chrysler Town and Country in need of a lot of work, but wasn’t sure if it would be worth the cost. The manager, John Vine, gave him his opinion of the work he felt was necessary, given the age of the vehicle. We were pleasantly surprised that John was so honest and upfront about what was necessary! The work was completed, in a timely manner, by this excellent crew!
Great service! Followed up with me in a timely manner and cost was within price quoted for brake pads on 2008 Ford Escape. Will consider this store for future needs.
Always make me comfortable and I know they arent going to try and get me to do things to my vehicle that are not necessary. Hard to find when youre a female!
The customer service is awesome, John was very helpful, I ran my jeep out of transmission fluid not knowing I had any leaks, John checked it out for me, filled the fluid, and looked underneath and saw a few leaks that need attention, he let me know this, handed me my keys and said your good now, and when you wanna get those leaks fixed come on back, no pressure, no lies, no trying to make me feel like my car would blow up if I drove away, in other words, very trustworthy, honest, and straight to the point I appreciate that, thank you
I gave this place 4 stars only because I have only been here once but I will be going back for oil changes brakes etc..I made a appointment 2 weeks in advanced, when I arrived they got my vehicle in right away after checking in.I needed a oil change and front and rear differential oil replaced, I went there thinking I might need brakes because that is what big o had said I would need . Come to find out my brakes were at 6mm not 3mm and to boot if I needed brakes it would have been $417 not the $1100 big o wanted just for brakes not rotors. I also asked for a quote on new struts that came back at $907 for my 2017 nissan frontier. The staff was professional but also not stuffed shirt and they were quick and accurate.
John was very helpful and taking me through the process of what needed to be fixed. He explained everything that needed to be repaired to fix my check engine light in a way I could understand. Good value, would definitely come again!
Very professional. Great experience here. Definitely would go back
The staff at Brakes plus are phenomenal, I will gladly go out of my way to go to this one instead of stopping by one of the numerous maintenance places between work and home. They always exceed my expectations on customer service and quality!
Tim was very helpful since the beginning! They were extremely busy but yet they found a way to get me in knowing I was in a bind! They not only went out of their way to get me in but also with the service they provided! Extremely Professional Helpful and Friendly from the start to the end!!
Very nice people working there, very professional and they do amazing work. Would recommend this place to many people!!
Fantastic service great quality Dakota was amazing with my car good job guys will definitely recommend
My wifes car had a stripped oil pan bolt from a prior oil change. The place I took it to pointed it out. So I took it back to Brakes Plus Brighton. They took responsibility for it, didnt argue whose fault it was and got it fixed and taken care of. I was very pleased with the professionalism and customer service. When I got home and told my wife, she told me she had previously taken it to Brakes Plus on 104th not Brighton. They didnt even tell me that it wasnt their shop and Im sure they looked it up. Excellent service!
Awesome place to get your car back on the road great techs amazing service guys
Went in today to get just a quote on rear brakes, rotors, and a brake flush. I had an appointment set up across the street at Christian Brothers Automotive for this coming Monday. However, I went into Brakes Plus today and they gave me a quote that was $165 cheaper. Not only that, from the moment stepping my foot in the door, they were super professional and helpful. Been to this location before in the past as well and they have always treated me right. Will definitely be back again and these guys rock
Great guys, they do great work and theyre clean about it. No greasy handprints on doors, handles or steering wheels which was awesome. Before going through with work theyll show you what the faulty/worn part is which was nice. Truck handles like new and front end feels tight again, no more play.Only thing Id ask is for the techs to not Michael Jackson the throttle and floor it just because a customers truck has an exhaust 😂 If youre reading this or hearing it read, you know who you are. Reason I know this is because the dashcam was left on and caught all of the guys shenanigans
These guys are top notch. We were on a road trip and blew 2 tires on are trailer. Every other shop would not take us in so last minute. We pulled in here and they were god send they helped right away. If it was feasible I would drive to them every time I had car problems.
Very professional and knowledgeable mechanics. They provide realistic expectations and are honest about required repairs.
Had new tires put on my truck next door at discount tire and called brakes plus at last minute to get a alignment and Tom Deering was very professional and was able to work me in the schedule. Was a top notch experience and I would not hesitate to bring my truck back for needed repairs.
Great service! Very honest, i trust them with all of my vehicles!Thank you!
First time customer here--Ill definitely be going back! Staff was very friendly and professional. Gave me a $30+ discount when they realized my car needed synthetic oil and not the regular stuff that I thought it took. They also didnt discover any additional problems with my car like most car shops normally do. As a woman I get leery about going to car shops alone because sometimes they can take advantage of my not knowing anything about cars at all but I didnt get that vibe here one bit. Overall, a wonderful first time experience! Thank you!!
Thank you for helping pack22 make it home safe! If I’m ever in the area YOU would be where my business goes. Thank you for supporting our veterans.
My experience:I installed some parts on the car to allow it to be lowered, doing that I needed an alignment.The moment I called Brake plus I was almost immediately contacted by a person at the front, told them what I needed and scheduled an appointment for an alignment within 5 minutes or less.Once I was there the staff and everyone was super friendly and understanding, and Jake who is also into modifying cars was easily able to help me get what I needed. My car had a few problems when it came to toe and camber and everything came out to be in spec and very accurate.Overall I am very happy with my experience here, and will be taking all my cars here anytime any other work needs to be done. Highly recommend for an easy time.
Was very helpful, when car wouldnt start, runs great now!
Came here a year and some change ago when the brakes on my old car were shot. They were so kind and helpful and did great work. They left such a good impression on me that I recently decided to get my oil change there and once again I am very happy! Highly recommend this Brakes Plus location, I will definitely continue coming here for car maintenance.
Went to the Brakes Plus in Brighton, CO for a wheel alignment. The service was great and they had it done very quick. Highly recommend this Brakes Plus!!
Spent nearly $3,000 for my truck and every time they caused a new problem that I would have to keep bringing it back for repairs. Replaced the front suspension control arms and still couldnt get the alignment correct so now I have to buy two new front tires and have somewhere else do the alignment because of a ridiculous 3 month warranty.
Thank you for helping Pack22 continue their amazing work!Yall are awesome and dont ever change💕💕
Great honest service. I took my vehicle there to get a second opinion and Tim and his crew evaluated my car and informed me the major work was not necessary. So thankful to know of a company with this much integrity. They saved me over $ 500 on a service that wasn’t needed. Thank you so much! Take your car to Brakes Plus in Brighton the best I’ve ever worked with!
Great service by Tom and his team. Thanks!
We have been to this location several times and have never been let down. Tom Deering has been the best in helping us out. Always up front with us and because of that honesty we will be back. You have life time customers!
Just an oil change but was fast and courteous. Very clean facility. Employees were very nice.
Great customer service! This location went the extra mile to ensure I was taken care of.
Thomas was very helpful and very professional. He walked me through the process and was truly so helpful. We will be back when it is time for new brakes.
Amazing service! Wonderful people! John made me confident in what was being done with my vehicle
It was a great experience. Tim was very helpful and honest. We will definitely be going back.Hagan
Very nice and explained everything. Had me in and out.
Shout out to Brakes Plus in Brighton for taking care of the truck for pack22! Thank you for helping them get home safely to continue helping veterans and the beautiful wolf pups❣🇺🇲❤🤍💙
Great service, service writers were quick and professional.
Staff are incredibly friendly and efficient. Best customer service I have ever had with a car related appointment. Thank you!!
Great customer service. Ive used this location for 5 years and they always go above and beyond.
Im going to be scheduling work on my Jeep, and will be driving to this location from Arvada for work I need done. I trust Joe Knapp 100% to work on my cars. Hes extremely knowledgeable and thorough in assessing and fixing problems!
Great place to get your transmission flushed on your truck or vehicle, the staff was great and took care of my truck with professionalism I highly recommend them!! You guys are awesome Thankyou so much!
My front end was falling apart took it in fixed the hub and bearing,and struts. Car was still being a problem they checked it over had to fix ball joints and cv axel. That caused my new parts to go bad so they got me new ones under warranty the tec and manager fixed everything worked with me on it every step of the way. Now everything is good as new. They did great.
Super efficient and helped coordinate with my appointment for new set of tires with another tire shop. Friendly, clean and honest. Will be using them again for my future service needs.
Very friendly and professional. Did great work on my vehicle.
I had such a great experience at Brakes plus in Brighton!! Tom Deering was so helpful and friendly. I would recommend this location to anyone that needs service on their vehicle!! Thanks Brakes Plus!!!
Wonderful and quick service, Tim kept me in the loop and up to date on information, I’ll definitely be using them in the future.
I want to thank Brighton Breaks Plus and Tim for helping me replace my breaks. They saved me when it came to replacing my rotors and I appreciate the great customer service! If you want an honest opinion and not all the upselling, Go to this location! Got the job done with no hassle!
Staff is always great and reliable. Tim took care of me and my vehicle today and did an exceptional job. Always will come back.
Great techs and fast service
Wow! Amazing customer and professional service. Everyone is incredibly friendly and the lobby is very clean and comfortable.John V. was awesome, super friendly and never tried to sell me on something I didnt need. He was honest and even answered a couple of questions I had after my service was complete.Would highly, highly recommend!
Seemed professional at first... Take my car to get my brakes and rotors replaced, you already know the job wasn’t cheap. Not a long wait for service to be performed a couple hours.. Received a call saying car was ready to be picked up, nice.. went to location paid for service asked tech at time of payment if I could leave my car parked for a little after closing till I have another person to help with getting my car. He said no problem to leave it parked where it was at, great... grabbed my key from the tech a left without checking the car. Came back a little later to pick up my car, didn’t really understand why my door was unlocked when I went to pick it up. As I said I didn’t check the car, so by my mistake I had no way of knowing it was unlocked, but you would think someone would lock the door after the car has been driven, especially an employee. Went home and to my surprise I’m trying to push my garage door opener to open my garage and say what, wait a minute.. why is my garage door opener missing?? Word of advice take EVERYTHING out of your car you don’t want stolen and that includes the garage door opener!! Not only does someone have my garage door opener from there but my address too!! I feel so violated!!!
Brand new facility staff is very friendly and helpful.
Even though they were busy still got me in as quick as they could for an oil change. Great customer service
Excellent service. Thought I might need brakes, they checked it, told me no service necessary at the time. No charge! Very happy, I will be back for other service.
I went for an oil change, they did the job but they said I need new shock absorbers. I just got those replaced at brakes plus in Aurora like 4 months ago. I only use this car on the weekends, and just to run small errands in town so it shouldnt need these yet, so this makes me think either they rip me off last time or they were trying to do it this time 🤷♀️
Joe was the one working on my truck he rotated my tires and did an oil change highly recommend going in and have joe do that work great guy informed me of my rotors needing replaced on my truck thank you joe I’ll be back for sure
They are the best Brakes Plus Ive been to!!! They are all so friendly and helpful!!!
Nearly always smooth and affordable. If not, John, the manager, works hard to make things right. Never fails
As part of Pack22 we stand with you and know where we can go for trusted and reliable service thanks for supporting our veterans and standing with ending the scourge of 22aday.
They were honest, friendly. They also found another issue that meineke did to me. Meineke did the wiring they left some wiring laying in a hot spot and the wires started melting. Meineke also left my lug nuts lose. I was hearing grinding when I turned. When I was driving I heard a pop them started smelling gas. When they was done with my car they said see you soon!They purposely screwed me over.Im not 100 percent their is a gas leak. I was driving and heard a pop them started smelling gas. It couldve been my gas can. I took it out, I still smell it. Brakes Plus has never done wrong. I do recommend taking your vehicle to them. I am hard to please. So dont take that lightly.
Brought my KIA in for a disgusting “grinding” notice that took much detailed attention in even finding as it was NOT the brakes.. Norman, Ken and Justin didn’t stop until I was safely back on the road!! Thank a so much!!
Honest and upfront. I got some inspections done and they didn’t try and sell me anything extra. Will be back again.
Tom is an upfront sales guy and he was super friendly highly recommended!!
I’ve had work done on all of our family vehicles here and I’m very happy with the way I’ve been treated – friendly and honest (they’ve had opportunities to lie). Most recently, I took our van in for an oil change and also asked if they would try to remove a rabbit that had somehow gotten stuck halfway through the grill in front (see pictures). It was removed and nothing was added to my bill! There are some great guys working here.
The go to place for a true diagnosis of your car truly caring techs and service guys.
They were very helpful, and seemed glad to take care of my vehicle. Very honest, told me my brakes were good. Forsure a place I will be visiting again. Tech Ralph was great and very professional!
Called this morning with an AC issue they said they could fit me in this afternoon and sure enough they got my car in and out in just a few hours. The staff is always very friendly and helpful. Great service! Thanks guys!
Amazing staff!!! Honestly I cannot speak highly enough about the staff here. They have saved me money twice! I walked in terrified about the bill as I know nothing about cars and they assessed the situation and helped accordingly. Just awesome staff that knows what theyre talking about. Very refreshing to find an honest local mechanic.
Always go here for oil change
They are very professional and friendly!! Highly recommend!!!
Ive had a lot of problems with my Jeep in the past, and having owned Jeeps for many years, I know that the problems can be difficult to pinpoint and fix, but the guys here did a great job, fixed the wobble in my Jeep. whereas other shops had not been able to, and it was done quickly! I would recommend coming here, and Ill probably be bringing my Jeep here for any future concerns.
Tim really helped with making sure my truck was solid and ready to head out of town.
My family tries to drive the wheels off our cars, and the guys at Brakes plus in Brighton have helped us do that. They are wonderful. Always try to squeeze us in and upfront about our options when something is wrong. We never have any surprises. And the one time they made an error on a diagnosis, they refunded the money. We didnt ask for the refund, they just did it.Always friendly, always professional.
Watch this place people. They are not friends. went in there and asked the manager how much to do front pads and rear drums and was told $700 cause it was 25 years old. Guess what? The place down the street did them perfect for 300 out the door.
Best experience I’ve had, fast and done quick
I was unable to get my oil filter off of my truck, took it to brakes plus in Brighton, Norm I believe was the gentleman that helped me out, they were able to get the filter off of my truck and replaced it with the filter that I already had at no charge. It’s rare to find a company that will help you out like that in this day and age, my wife will be taking for Volkswagen Passat in for oil changes at brakes plus from now on, And I too will use them, we needed on my Silverado
Had the pleasure of working with John the manager on site over an issues regarding some work done and he was very helpful and resourceful! He did a great job communicating with me some solutions and made things right by me! I will ask for him again if i need some help!
Love these guys! Had an issue with my daughters car where the drivers side window seemed to be off the track. They took a look and found that the molding was the issue, not the window. They couldnt do anything with that, but put it back together, explained their findings and thanked me for coming in ... no charge. I offered to pay for their time, but they wouldnt take it. Ill certainly go back to them again.
Tim Thompson is professional, honest and friendly. Great service
Always take good care of my truck. I’ve had them do a number of things to keep me on the road
Wonderful places
Breaks pluss was great! The cleared up my confusion and made me feel safe again I would totaly come back.
If you need a shop where you dont have to worry about being ripped off or sold things you dont need this is tge shop to go to. The guys here really know what they are doing and really care about every customer and getting repeat business. Have been going here for years and will continue. Keep up the good work guys you all rock.
Norman and the guys did an excellent job on LilBit I am an Olde school backyard mechanic, but brakes are one thing I dont trust myself with doing. They did a total workup on what they suggested that I should have done Norman gave me an estimate. We all laughed.... I explained what was within my budget, he recommended what must absolutely be replaced, and the cost was fair. They seem to be very honest and the parts used seem to be quality. I would recommend to a friend!! 6 more years to Collector plates.... Whoo Hoo!!
Great customer service!!! Ill definitely be back!!!
Thry always do a great job. Very friendly too
Complete rip off. Do not get work done here without price checking and getting a second opinion. These guys are taught to sell you things you dont need and will take advantage of you if you let them. I have been to a couple of the locations locally and was completely shocked to see how much they try to take advantage of their customers. There workmanship may be quality (I dont know but suspect it is) but their culture is garbage.
All the crew at Brakes Plus is great to work with. They are very polite and professional to talk to. I can see the work going on through the big windows while I sit comfortably in the lobby drinking their free coffee and water. I have had shocks, struts, brakes tire rotations and alignments done on both my family vehicles and everything was done ahead of schedule. I do appreciate the Brakes Plus Brighton location.
Jake is honest. They solve all my issues and are affordable. I take my car here for any issue. They are patient..... Thanks Brakes Plus crew.
Had Great service
It was a crazy busy day today and one of the techs was still able to help me out! My check engine light came on and I was worried about it. The tech was able to rectify my concerns. Thanks! Ryan
GREAT FRIENDLY GUYS. AWESOME CUSTOMER SERVICE!
I have taken a few of my cars to Brakes plus. The staff is always so patent and professional. Going beyond and helping with jump starts, etc. The price is fair and I would recommend them to anyone. Thank you Brakes Plus!
I was unsatisfied with this place you don’t say on your website you can do one thing then come in to have it done an they won’t do it pretty bad. I used this place a lot but I will not now
Awesome and quick customer service
This is the best place to come for the best service in the industry. The team here works very hard to get you in and out as soon as possible. The team will communicate any issues they find and the best options to get you back on the road again. I will only have my car service at this location. John your the best thank you for your class A service.