Had my truck repaired by this place paid 2000$ for the fix to get my truck back all scratched to hell they clam they put nothing on my truck to scratch it but left behind the white cleaner all over but wont admit they did the scratches. They buffed my head lights on top but thats normal ware. So save yourself the extra scratches and dont trust this place with your cars. I will never bring a car here to be fixed again.
Took my truck in cause it was hit in the parking lot at work. Since it was there I had them do a few other things. They were great and worked around my travel schedule so I did not need to get a rental. Sent me regular updates and as soon as I got back it was ready just as planned. Looked great, and placed 3rd in a car show that it didnt even get an honorable mention in 2 years ago. I would highly recommend them.
This was the best body shop I have worked with! The communication was great and they took care of everything with the insurance so I didnt have to worry. The work they did was flawless. I was nervous about them using after-market parts because of my car being a mercedes but they bought everything from OEM to ensure it was perfect! When I arrived, there was a tiny scratch left on the hood and when I pointed it out, they apologized and buffed it out immediately. I appreciated that Laura didnt try to act like it was no big deal because it was a small scratch left. My door also had to be painted and it looks flawless! Definitely use this body shop!
I am SUPER PLEASED with the repairs to our Mercedes GL450 as well as appreciate the guidance as to how to maintain the car for the next 90 days. As well as how clean, detailed and organized you they left it.They also, kept me updated with the status if all repairs and gave me an estimate on an additional repair. I believe the estimate to be fair and will return to get additional items repaired by their shop.One final thing was that they actually went to pick me up from Enterprise Rental to keep me from waiting for one of Enterprise drivers.They have a very nice and clean location with professional and knowledgeable staff.
Mahnke Auto Bodys professionalism and communication throughout the repair process was outstanding. Not only did they communicate with us, but with the insurance company as well. Everything was seamless and painless.. they truly exceeded out expectations and I will absolutely recommend Mahnke in the future.
Mahnke did a great job on my daughters car! I so appreciate how they stayed in touch with me, the rental car company, and the insurance agent the whole time. They did all the work for me and made my life easy. I also appreciate being kept up today constantly. The repairs were stellar! Thank you to all the ladies and gentleman who took care of the us!
When my vehicle was damaged The insurance company gave me Mahnke Auto Body name and phone number—I called them and they came and picked up my vehicle, kept me informed daily on the repair progress, and met completion on the stated date stated and even took my rental car back to the rental agency for me. WOW! To experience this kind of honesty and professionalism made me realize that true customer service is not dead. Please use this company for your auto body needs and experience the great customer service this staff delivers.
Took in my 2016 BMW 340i and was not happy with the work done on it. Paint and body was fine but didnt put my cooling components back together correctly. Had a coolant leak the day after I got the car, and on top of that they curbed one one my rear wheels.They also didnt bother to clean my engine bay after leaving it uncovered for three weeks. I will not be taking my car back ever again .
Mahnke does outstanding work. They just repaired my 1991 Honda and the results were outstanding. They do quality work at a reasonable price; and pay attention to details and their customers needs. I highly recommend them. Be sure to see ANNA, she is a great professional and will take care of your vehicle.
Laura is by far the best person I could have hoped for in regards to getting my truck fixed. She represents the organization (Brighton Mahnke) in a very professional matter and went above and beyond to get my truck fixed in a timely matter, during a pandemic that introduceda plethora of other challenges.Laura’s experience, communication, and overall engagement made this experience pleasurable and will no doubt ensure I use Mahnke for any further needs. Laura has amazing communication skills and kept me abreast of all issues/updates even though she had personal engagements (wedding) taking place! This was a wow moment for me!The truck looks great and I now have a trusted resource, Laura/Mahnke. Thank you!
Great job done in time frame given. Very Satisfied!
I received my car back in like new condition. Repair was made in a timely fashion. Highly recommend Mahnke Auto Body.
I highly recommend Mahnke Auto Body. I have had to use their services twice in the past 8 years. They did an exceptional job both times.
I can not say enough good about Mahnke! They were very nice, easy too work with and kept me informed every step of the way. The repairs they performed look amazing and my truck looks & runs better than ever. I would recommend them to anyone who needs their vehicle repaired. In my experience with Mahnke Auto, they are honest, fast, very upfront and transparent about the entire process and very affordable. Thanks again to the Mahnke group in Brighton!
I would highly recommend using Mahnke Auto Body if you are needing a body shop. From beginning to end all of the staff were professional, provided clear frequent communication, fast service, under budget and the repair work was done beautifully. My car is like brand new again. They understand everything about cars and dealing with insurance. Dont hesitate, give them a call!
I was rear ended and Mahnke was guaranteed through their insurance. Vehicle drop off and pick up were smooth. They communicated with the rental company very well and the rental car was waiting for me there. I was well informed through the entire process. They called me 3 days before my estimated completion that it was ready. I was super excited to see what an awesome job they did! It looks fantastic!
Everyone I worked with at Mahnke was very professional, courteous and friendly. Throughout the process, from estimate to finished work, I was updated on the project status. They handled all of the insurance, had my rental car ready at their location and returned my vehicle clean inside and out! My car looks amazing-great quality of work. I will definitely bring my vehicles back with any future needs.
They did an amazing job on my daily driver. Sergio M.
They were really nice.
My car came back to me, not only fixed (obviously), but so very clean. Being that it is a brand new car, you can tell they take time and effort into ensuring the customers cars are treated as their own! The front desk women are also so very kind & the communication was great! Couldn’t say enough great things about this specific location!
Mahnke Auto Body was professional and took the time to explain what needed to be done on a family members car. When the car was done, they cleaned it up and made it look as if it were new!
The staff are very attentive and constantly keep you informed of the process. Their work is well done. I have used them twice and will again if need be in the future.
Very happy with my repair and the quality of service! I had a brand new vehicle that was hit by another driver, I was so upset when it happened. Mahnke Brighton staff was very caring and knowledgeable. Technicians were great you could not tell my vehicle had even been repaired! Thank you Mahnke!
I highly recommend Mahnke Auto Body. Getting an initial estimate was super easy and fast (and free) through their website, the staff were very friendly and accommodating, and my car looked phenomenal when they were finished. You would never know any damage happened. Please go to Mahnke. Theyre great!!
The crew in Brighton really cares about the outcome. I picked up my car pretty much at closing time (sorry guys) and noticed an issue with the dome light not turning off. They immediately got in the car to fix it. And even three of the workers who were heading home for the night walked by and then stopped to help figure out what was going on. They got it fixed quickly and genuinely cared that I was satisfied with the work. Thank you everyone! Appreciate your dedication and pride in your work. That is something not seen very much in today’s world.
Ted and the staff were fantastic. They were very professional and best of all very punctual. My vehicle had been improperly repaired at a small town in southern CO. Ted and team immediately contacted my insurance company. They timely arrived at a new a quote, gave a completion date and finished 2 days early. My vehicle is now 100% again thanks to Mahnke Auto Body.Thanks Ted and team
The Mahnke people were courteous, professional, did the repair perfectly. My car was spotless inside and outside when I picked it up, a bonus I did not expect!
Mahnke came highly recommended and they did not disappoint. They fixed my daughters car and were sensitive about self pay cost but didn’t compromise quality. Then because they did such a great job on her car they did PDR on my 2019 vehicle and again, did not only do an awesome job but they reduced the cost of the repair by 1/2 of the original quote. Everybody was pleasant to deal with and treated me like a friend. I will definitely be back should I ever need body work in the future!
Professional experience through and through. Hospitable front desk and knowledgeable mechanics. They accidentally left car marker on my car, but thats a quick fix on my end.
Very professional they kept me in the loop all through the repair process. Very friendly
Great staff and work. Highly recommended.
I completely messed up my truck at my own fault. I called and Laura got me in same day, had parts ordered that day, had me in the next Monday and my truck back that Wednesday. Laura knew i needed my truck back by Thursday and made it work. Very fast, professional and caring!
My experience with Mahnke was excellent. Ashley kept me updated on all the estimated work to be done and notified me on procedures they found that they wouldnt have to do. No hidden charges and Hunter gave me a thorough explanation of all the itemized work done when I picked up my car. I hope I dont need body work in the future but if I do, I will definitely use Mahnke.
Took my Toyota Tundra in with some damage to the rear drivers side door. The Mahnke Auto Body team in Brighton were nothing but professional and came up with a fair quote. After taking my truck I was updated every few days and when they had to do a little extra body work on my truck that would raise the price a little, they called me immediately and made sure I was okay with it. Initially I was told that I wouldnt get my truck back for 10-14 business days, I got it back in 7. They did an outstanding job and I am beyond satisfied with their work! Thanks again!
Everyone goes above and beyond to be as helpful and professional as possible. Thank you!
Very professional shop, everyone was friendly and super helpful. Vehicle was done earlier then expected and work was very impressive.
Good services
I took my car in for hail damage. The repairs took almost a month and then I got my car - my BRAND NEW CAR - back with burn holes in both front seats, holes in the back seat, and oil/dirt smudged all over my visors. My fiancé talked to them to get the car repaired, but apparently the seats needed to come in from Korea and were taking a while. They did manage to get the seats in and returned my car in better condition then when I gave it.
Quick fast and friendly
Great shop. Got me in quick and they were very easy to work with. Their PDR guy took care of a hood full of dents from previous hail damage and he did awesome. Then they also fixed a pretty good sized dent that Was from getting backed into. Ted the general manager walked me through the whole process. Ted plus the other two office people I talked to were very professional when it came to picking the vehicle up. First shop Ive been to in a long time that can actually blend paint and do it right. This is the second second vehicle I have taken to a Mahnke auto body and my vehicles will keep going back they do awesome work.
Great experience from start to finish. Gave my car back better than I gave it to them. Thank you.
Customer service is the best here!! Our insurance company recommended Mahnke and I was nervous because I had never heard of them. But WOW the work they did on my car, their communication throughout the process and the customer service was absolutely amazing! If you need a place for auto repair RUN to Mahnke, they are the best!!
They did amazing work on 17 WRX, they had to fix the entire passenger side suspension as well as a new fender and wheel lining, the car was done properly and it feels amazing on the road again, everything was done in a very reasonable time and paint match for the fender was beautiful you cant tell the difference between the rest of the paint, I will be taking the car back to them again if I have any other problems that may occur especially with all the friendly people that are there and how great of work they had done. I do really appreciate the work they had done, and everything they had done for me.
Best Auto Body shop Ive ever been to. Not only did they go above and beyond on the work my car needed, they had it done fast. Having to deal with insurance companies is always stressful but a company that eases your stress is amazing. Communication is important to Mahnke and it shows. I got updated on everything done to my vehicle at each point in process. Everyone you come in contact with at Mahnke greets you with a smile and is there to help. Usually when you have a wonderful shop the staff up front is unpleasant but NOT here. I left with a smile from the staffs caring words, smiles and wonderful work on my car. Will always come back to Mahnke as I trust them which is rare in their line of business.
They repaired the collision damage and the hail damage On my truck. It looks better than new! And the office staff was awesome too
Great workmanship, the insurance company was slow so it took a while, overall happy with the work.
High quality work
If I could give no stars, I would. The worst service I have ever experienced. Zero communication, took weeks to repair, as well as ordering and using the wrong parts. Got so angry I had to turn everything over to my husband to handle as I couldnt even speak to them. Cannot believe my insurance recommends this place as a preferred dealer. BTW, months later, my car still isnt right and has pieces hanging off, but I refuse to go back to them. DO NOT WASTE YOUR TIME HERE.
Great work and kept me updated throughout the purpose!
What a great experience with this company!!! They not only did an amazing job, they came in under their own quote! I am one happy customer!
I can’t even begin to say how disappointed I am in this shop. Please be warned that while they offer a lifetime warranty on their work do you really want to take it in every month when you find something else wrong? My 2015 WRX got damaged in the May hail storm 2017, two years later I still find things wrong with the car. I have taken it back a total of four times for a total of three months I was without a car. They replaced broken parts not with factory parts but the cheapest aftermarket they could find, everything from the clips to the windshield washer nozzles were the cheapest they could find- after being so fed up I spent the extra money order the proper parts myself and replaced what was already broken or missing!! The paint job is horrible and has already been repainted once and still has the orange peel look. Today come to find out the AC no longer works . . . Wonder what they forgot to hook up of it they just didn’t recharge the system. Rattled and shakes everywhere, parts not put back together properly. There is no pride in the work here, so sad. We will discourage anyone we can not to take their vehicles here.
Very pleased with the turnout of my vehicle
I had my pickup damaged by a landscape material dealer and my Jeep damaged by hail. I took both to Mahnke in Brighton. The work was excellent and the staff couldnt have been more professional and pleasant.
I have had some bad luck lately so I bring my car here and Jessa is awesome. She called me with updates so I wasnt wondering about my car. Every one is so nice. I plan to use them again
Seems like a good place the people are very nice. Great place my car was done in 8 day instead of 3 weeks very happy with there work!!
The whole crew did an awesome job from the first call to the detail job. And the detailing on the car was amazing.
This company is who insurance reccomended to repair our vehicle after an accident. My jeep has been in three times and finally it came down to the last visit. Well this visit they had to take my jeep to car toys for a new radio. Now they have reached out to us saying the repair is done but our vehicle doesnt run. Funny how I got it there( and dont have another vehicle to drive), and this issue was not annotated the two visits prior. Now I have to have it towed and it needs to be gone today.
Nothing negative to write about this location in Brighton. They were helpful and got the repairs done. When I walked in to drop off my car after a bad day and in not too great of a mood, the staff was exceptional in dealing with my being snitty. Cudos to them for making my experience with them so positive and shame on me for being so moody.
They are wonderful. Great communication and customer service!
Nice people to work with but customer communication about progress on your vehicle is very lacking
Very helpful, nice people and warranty guarantee.
Update:I would like to take a moment to update my review. I did bring my vehicle back in and Sean, the General Manager/CEO, walked my vehicle with me and took note of the areas that needed addressed and fixed. He did hold true to his word and helped me out with a rental car. During the time that my vehicle was there, Sean was consistent with his communication to me and very thorough and detailed in explaining to me the processes that were taking place and the steps that still needed to be done. In my opinion Sean went above and beyond, going as far as to drive to the dealership I bought my Expedition from, test driving similar models and comparing components of the trim and sunroof, to ensure my vehicle was restored back to the brand new vehicle I had just purchased! Sam the owner, even came out and met with Sean to go over my vehicle and brainstorm how they could get everything back to perfect. Sean and Megara; the Marketing Manager; personally delivered my vehicle to Parker and went over the exterior that they had buffed and polished out any scratches, to the interior, while addressing in detail all the areas that they had fixed and how they fixed it. They really took the time to be sure everything was right and I was satisfied. It is unfortunate I was put into this situation and was truly unhappy, BUT... I appreciate them stepping up and making things right. I am 100% a believer that this is an amazing business and appreciate Sean and his staff! I am glad, I gave them the chance to fix things, they far exceeded my expectations! Thank you!!!Brought my brand new 2018 Ford Expedition Limited with less than 1000 miles in for a cracked Panorama Sunroof repair on 6/5 and just was able to pick it up today...2 weeks later. When I got there, I looked over the exterior and found several scratches on the before flawless black paint. After reviewing there pre drop off pictures, they determined that it was damaged at their shop. I waited with my two small children for an hour for them to buff out the scratches. On my way home, the wind noise was so loud my 6 year old daughter was complaining. When I finally got home to re-detail the poorly detailed interior by them, I discovered several trim pieces that were warped and pulling away from the roof lining, pieces that were not tucked back properly to the roof lining, grouches in pieces they had removed and the window/door rubber lining pulling away from the body. In tears and in shock, I called their office. I waited on hold for over 8 minutes to never have anyone get back on the line. I called back and spoke with Shawn who asked that pictures be emailed to them of the damage. I awaited a call back which never happened. So I called back again. I was instructed to bring in back to their shop tomorrow and they would look over my vehicle and determine what needs to be done. They have offered to give me a rental incase there are parts they need to order. I will be bringing it back tomorrow, but hesitant on wanting to leave it with them again. Will it take another 2 weeks? Will it be even more damaged? This shop was recommended as they are a Ford certified shop. I currently have a BRAND new vehicle that is in worse shape than it was when I brought it in for repair! I highly recommend you find another shop and don’t use them for your vehicle repair!
Recomend never ever ever bring your car here all talk and no show .they tell you what you want to hear and make promises that they cant KEEP brought my new 2015 altima well new back then.its been about 3 or 4 months since it was done and i tell you what I wish I had have never taking it there they didnt finish painting it inside the gas tank was not even painted.they told me I would get a new bumber and they never did that they scratched the car where they were repairing it .still never called me back for the weather guard that they split with a razor on the drivers side when I picked up the car they didnt go over it right thats where the not painted gas tank cames in and had me wait there for an hour with my three kids just POOR BUSINESS ALL THE WAY AROUND .THEY DO WORK FOR ALL STATE WELL POOR WORK FOR ALL STATE GIVING THEM A BAD NAME AS WELL.I TALKED TO THE MANAGER AKA OWNER SHE DROPPED THE BALL AS WELL NEVER NEVER NEVER BRING YOUR CAR HERE YOU HAVE BEEN WARNED TRUST ME ........
Terrible! DO NOT USE WASTE OF TIME! These people are a joke!I got in a accident and had the vehicle in to them 2 days after the accident for a estimate, everything was great. They said they would call me back in a week once parts are in since they already sent everything into the insurance company and it was approved. Two weeks latter I called them left a message, and noone called me back I called 3 more times no return call i talked to the manager still nothing. So i called my insurance company and they said they never recieved anything from them. So im now over a month since the accident and i still do not have a vehicle.
Didnt honor their own estimate(nearly a 50% increase in price) and had to go back 3 times to fix the same small issues.
My car sat in their shop for days before anyone even looked at it. I’m now stuck with $150 bill from the rental car company. They didn’t even finish the body work. There is a panel that is still bent and gapping.
Love this place!