5 Stars!!!! Great customer service, quality workmanship on my truck, and superior product. I love my new tires! The staff knew the products they have and made all options available. No pressure!!!! Staff was friendly, well dressed, and were eager to help. Id definitely recommend Discount Tire!
The staff at Discount Tire is exceedingly helpful Professional and More than willing to go the extra mile! You have added Greatness to my day!! Much thanks!!!
Highly recommend this place! Fixed my flat for free and I didn’t even buy my tires from them. They were busy but had me back on the road in less than an hour. Keagan was extremely helpful, best customer service ever!
Got out of work to a nail in my tire.. took it to them and they were awesome! Great customer service and super friendly!
I transferred my business here from California and they made me feel as if I had been their customer all along even though it was my first visit. My only suggestion would be to have a line for your customers with appointments and one without. Top notch service and customer care!
Great communication. Had some stock issues with my original set of rims I picked out. Worked with me to find an comparable option and worked with me on price.
This location specifically is the best. I really had a great experience, fast, smooth, and I was well informed on the decision I would make. Keagan helped so much more than I could have asked. Someone promote this dude!
Had a low air light come on, gentleman sent one of the techs out he was pleasant, friendly and seemed to care, checked tires light turned off and 2 new caps. Techs name was Noah, gentleman at counter named Keigan. Makes a person want to come back and do business. Great Management.
Excellent service I had a flat tire in need of repair. I stopped by Firestone they wanted 106$ to fix it! Discount took care lf it for free and put it on for me storing my spare. Thank you for your help.
Got me in and they were super booked for the day but managed to get my car tires fixed and out the door withing 2 hours I was impressed!
I have to leave this review specially for us women to be more careful and pay attention.I always had a great experience with Discount Tire.This time I purchased tires for my car to my surprise when I got home my nephew noticed that one of the tires was smaller than the others. I went back to the store and they made the change. No explanation, no apologies for the mistake. I was just wondering what happened to customer service!!
Took good care of us fast. Great price on tires. Thanks!
Very fast very helpful now the service is amazing just for a good smile ...they are giving them away for free stop what you are doing and go get a free smile
Listen, these guys swap out our winter and summer tires every year, no charge, and with a smile. We love this place and recommend it to everyone. Really hard working people in there😁we did have some work done a couple years ago and it was worth it. Best place in brighton
Everyone was extremely friendly and attentive. They called me to let me know when my tires came in, called me when they had all been changed and made sure the tire I wanted saved was saved and put in my trunk.
I have been a customer for over 10 years. They are always helpful and caring. Provide great customer service and a great product.
I had a screw in my tire causing my tire to loose pressure. They got me in and out extremely fast and didn’t charge me a penny. Everyone there from the gentleman on the phone to the gentleman around the shop were all friendly and professional. I highly recommend them and will be back for any future needs.
I know they are busy but when you make an appointment and still have to wait an hour before they even take your car is ridiculous. Constant apologies to all is nauseating.
I’ve been a long time customer of Discount Tire, but this specific location has excellent customer service! The team is knowledgeable, kind, and responsive. I always recommend Discount Tire because of their selection, quality and how the company stands behind their product, but I highly recommend this location for their customer service!
Wont go back! Everything you go for a basic flat repair or rotation they find reason to want to sell tires. I know its there businesses but they apparently have no knowledge or capabilities to fix tires like in the past.
They were really busy, but they were quick and reasonably priced. Staff was friendly and helpful and explained everything very well. I will continue to come back to this location
Very good service, reasonable prices!
Great experience friendly and professional very knowledgeable had me in and out with a new set of tires fair prices would highly recommend
Big thank you to Andy and his team. My favorite tire shop. They always treat people with respect and go above and beyond to make the customer happy. My new corvette rims look great! Thanks again Andy. Your hard work is really appreciated!
Awesome service from all the staff,thank you
Love these guys❗Went out to leave & had a flat(on s Sat)😭 Got there just B4 closing. Had it fixed & on my way in less than half an hour❣
Great service and good prices. Staff is excellent. Get all our tires here.
Great tire shop! I have gone here multiple times for tire repair(which was Free) and buying new tires. The staff has always been helpful and attentive even on their busy days. One thing they should consider is a shuttle service for local drop-offs.
Highly recommend thie place. Their tires are by far more affordable then any other tire shop. Customer service is excellent and the staff are friendly.
My daughter brought my husband and I in for a ride to get out of the house, while she got new tires the young man there with initials B.O is the most disrespectful foul mouthed young man, no manors or respect for elders. He looked directly at us and kept it up, he has no problems with us just looking at him in disbelief. The service was good with tires but that young man needs to work on his behavior and attitude or he should not work with the public seemed like he was a angry sole.
This discount tire has been great they are quick they get the job done right and they really take care of you I havent had a bad experience there yet even take our company vehicles there as well no complaints whatsoever about this place Lance is the one thats helped me most he gets a five-star too they are very positive and helpful in explaining things and very polite great store great team.
Fast service. Freindly personnel.
I like the service the guy took care of me really good thats the guy in the front I mean I dont know about the other guy had a brand new tire they said that it was ruined so they had to replace it but its okay the service was good
Incredibly helpful and courteous staff, every one of them.
The only place Ill go to for tire service. Great service here, the staff is always so friendly and quick on their work. Lots of knowledge on tires and theyll take time to answer any questions I may have. Thank you!
Free tire rotations and flat repairs. Meet best industry prices.
I understand when I went in the employees may have changed and I would never want to accuse someone of something they didnt do, but I do warn anyone doing business with Discount Tire to triple check on the services being performed to their car. I went in to get a tire pressure sensor installed into the right front tire of my car. I had purchased the sensor ahead of time and simply needed it installed. I had called to make an appointment and was offered a reasonable price for an installation fee since again I had already purchased the sensor. The staff was friendly to me and although they seemed to have lost my appointment, they still agreed to install the sensor for me. It was done in a timely manner and I was told the sensor should turn on after a couple miles are driven. After MONTHS of driving my car the sensor never turned on and I ended up driving on a flat because the sensor wasnt there to tell me my tire pressure was low. I went to another tire store to check on the status of the sensor and I was told there was no sensor even in my tire. I went back to Discount to get an explanation and they couldnt even find my car in the system! Not only did I waste money on a sensor that I had purchased, but on the installation they did. Whoever assisted me that day took complete advantage of me and I wouldnt recommend this shop.
Theyre great here! I got new tires about a month ago and ended up puncturing one with a screw. I figured Id get my bent rim fixed while I was here. They patched my tire for free and waived the labor cost of replacing my rim since I last visited not too long ago. Theyre nice and theyre pretty quick!
I had a flat tire on my work truck at about 430 pm on the way back to Brighton. I had to change it on the side of road. I got to discount tire at about 515pm they were backed up. I talked to Brandon H. he was able to get me in and get my tire replaced that same evening even though they close at 6pm. The guys stayed late and had me ready for my trip to Wyoming the next day!Brandon H. is a true superstar and people like him make that company shine!
Stopped in for a quick air check, had a super cool kid come and help, what a personality, talkative, friendly, well mannered 5 stars for discount and kids name was Noah.
Great customer service and even a veteran discount. I was very surprised that I didnt have to wait long for my tire to be replaced.
This Discount Tire is probably the most customer service oriented shop in the franchise, in my opinion. Always quick to get in and out and all the employees are friendly. I also notice that all the employees are smiling and enjoying their work. You dont always see that!
Really good informative service
A few days ago, the universe decided that I needed practice changing tires. By giving me a blowout on the highway. I put on the donut, and called Discount. Ken, answered the phone, was very professional, and put me at ease by ensuring they had the right size in stock. When I came in, Ken was not there, but Kyle stepped up. He took the time to explain the differences in prices and performance, displaying product and subject matter knowledge. We quickly found a set that fit my budget and he explained all the benefits of purchasing from Discount Tire. In a world of competitive pricing and online shopping, setting your company apart is pivotal, and he did an excellent job. They got my car in promptly and had me back on the road without hassle. The experience was so positive that when I picked up my car, and ran into Ken, I decided to buy tires for my girlfriends car as well. She got her tires installed the next day, and she too was very happy with this store. Ill definitely send friends to this location. To the management: you have some great employees, keep them happy, and your business will continue to flourish!
Typical ripoff place. Go in to have tires rotated and balanced. My tires have only 10k miles on them but they said they could only sell me new tires that mine were to worn. Choose a local shop for better service.
Thank you so much for getting me in so fast after my tire blew. Very impressed with the genuine and professional service!
Great Service!
Great seevice
Great Great Great service! I will never go anywhere else. Thank you to all the helpful workers!
These guys are always awesome. Today during COVID restrictions I was able to sit in the car while they did their work. I’m just impressed. They work well as a team, they are quick, strategic, and so very polite. I was in and out in 15 minutes for a tire patch. Big Kudos to your AM crew!
I had a very positive experience dropping off a tire that needed to be plugged. I arrived early for my appointment and Lane checked me in and Brandon got to work on my tire right away. The tire was balanced, patched, the TPMS valve stem was changed and finished 30 minutes before I was told it would be. Thank you for the great customer service and excellent work!
I always get good service no matter which location I go to! Plus they are friendly everytime.
Always friendly and fast. I bring all my vehicles here!!
Everytime I come to this Discount Tire they take great care of my needs and do what I ask to be done. The guys are running trying to get me in and out as quick as they can. I highly recommend this place
Awesome customer service! Always get great quality parts, people and care for your car!
Really professional in and out in a half hour. Helped me with a rebate for my tires. Super nice I have yet to be disappointed going to any discount tire.
Positive encouraging and always trying to beat the other guy in price and other service is great everybody in there has a great attitude and makes you feel like you belong there
Very impressed with the service at the Brighton Discount Tire. Andy and the crew did an excellent job. I had 4 tires installed on my Toyota Tundra as well as 2 more tires on rims I brought in. I was in and out in 35 minutes! If you havent been here lately give them your business because its a different place than it used to be.
Wow!! Stellar service today 3/1/19!! I had a low tire, not one from Discount Tires but a competitor. I called 3 different stores that would normally service my car to see if I could get in today but they were all booked solid and would have had to leave the car with them which was not doable. Ive purchased tires from Discount for my sons car so thought Id see if they could help me. Andy, the manager, took my call and gladly offered to fix the flat. I was delighted! Once I had air, I drove the short distance and was warmly greeted by Jacob who signed me in. Only waited about an hour to discover it wasnt fixable with at least 2 screws or staples embedded in it. The tires under warranty so Ill have to take it back but they gave me a free used tire in the meantime. Carson did the removal and replacement and wrapped my old tire putting it in my car. Was not expecting such great service with no out of pocket expense!! Superior customer service!! Kudos Andy, Jacob, Carson and Discount Tires!! A++
These guys did great today. Dropped in around 2:15 for new tires and a set of wheels I brought in and asked if they could rotate the tires on the vehicle I drove in with. They rocked it all out in no time and cleaned my wheels that I brought in!! They’ve earned my business 👍🏼
Mangers are great and respovive,the employees need a little help reading tire pressure
Jamey was absolutely awesome with getting my truck taken care of! Great customer service from him and the techs!
Good selection of tires at reasonable prices. Had my car done 20 minutes faster than expected.
Were very slow at first but then changed but other than that great service
Top of the line professionals work here. Thank you guys for a hassle free experience
Best place fractures and... Great service. Actual wait time as predicted.
I’ve been a Discount Tire Customer for 20 years. Today there was a small but frustrating problem when I went to pick up my car. Andy made it right by providing excellent customer service. He wanted to correct the situation and he did. Great customer service here.
Wait time was a while but it worked out.
Friendly, great customer service. Military and veteran friendly. Discounts up to$50 for them.
I have been shopping at this location since it opened. This place gets it. The employees treat everyone as if they are the only customer they have to take care of and truly understand how to meet your needs. I have taken my vehicles to other stores for tires and all I can say is, these folks at this location have the best service for tire needs. I will not go anywhere else. Simply the best service you can get and the prices are competitive!
Very fast hard working individuals, ordered tires last Thursday I was told 4-5 days, they came in on Monday. I made a appointment and I was in and out in under 30 minutes
Took great care of us
These guys are great!! So nice and patient, I was window shopping for rims while they patched my tire and answered all my questions. This is the only tire store I will go to!!
Always reliable and professional customer service
Helped me in a pinch. Stayed late to get me on my way!
Best discount tire location! I made an appointment on line for the next day, came in and they got right to checking my car out. These guys here are quick and do great work! Jacob came in seeing me waiting to be helped and was fast to figure out what the problem was with my car. Decent pricing as well. These guys have amazing customer service and are great at their craft!
Ive been going to this location for the better part of 10 years. Tires can be a costly affair. But with knowledgeable staff willing to work with you, theres something great to choose from. The free reminders, rotations, and air helpto keep your tires in great condition. Stop in and see for yourself!
Fast, friendly, professional and fairly priced!
Great customer service. I may have low standards, but besides being acknowledged even while they were really busy. I also appreciated the gentleman volunteering to carry my tire out to my car for me. I think his name was Ken. Great guy.
Fast great service!! I got 2 new tires and asked them to check the balance on the front two that were just installed at another shop. They rebalanced then correctly this time and didn’t even charge me. The car now drives like a dream. Thank you!
No need to make a appointment you will still have to wait 1and a half hour or more
Sent me on my way with a tire out of round. Suggest you road force balance all tires. Had to have a Discount tire in northern Minnesota fix my problems. You guys are normally 5 stars but you dropped the ball this time.
Ive bought at least 8 sets of tires through this store. Theyre consistently professional and helpful and they always match competitor pricing without question. They have taken care of me every time Ive been in there, including free repairs of tires I didnt buy from themJamey, in particular, has been extremely helpful and has followed through with his promises.The only complaint I have had is that their trailer tire selection is a bit limited as far as what theyre able to get without some amount of hassle. I had a specific tire in mind for a couple reasons, and when they werent able to get it due to a manufacturer backorder, Jamey tracked down an alternate that met the very specific criteria I was looking for. He was helpful and friendly at every step in the process, even when I was pretty frustrated.
These guys are always friendly and knowledgeable. Ill never buy tires anywhere else. A great value for premium service!
My buddies and I were traveling back home to New Jersey from Denver when we noticed just as we got on the road that our tires seemed a little low. Us, not knowing much about these larger RV wheels, were pleasantly surprised to stumble upon this Discount Tire shop. They went above and beyond to ensure our vehicle was safe for the long trip ahead with a FREE tire and air inspection. That’s right. An hour and a half later we were back on the road free of charge and with peace of mind. Extremely grateful for this location. They run a tight shop and I’m putting Discount Tire at the top of my list for all my tire needs. Thanks again, guys!- The RV Guys
Great place. Takes great care of custo.ers
It was awesome! Thanks!
Great group of guys. Had a wheel lock that was stripped. These guys took on the job and got it removed for me. Other tire places didnt want to touch it, but these guys were more than willing to look at it. Will be back for all my tire needs.
Andy is the kind of manager every business should have. I work with Discount in both personal and business levels.
They fixed a slow leak of tire on our bluefrog plumbing + drain van. Free of charge and in and out in hurry!
They take great care of me and my cars
Great service. Very friendly.
The staff was very helpful and efficent. They patched my tire within the hour; I was very impressed with this location. The place was clean and Duncan who helped me was great! I will definitely be back when I need new tires.
Wow! The management and team are exceptional here. They will definitely go out of their way to make sure your taken care of any way they can. I have bought my tires here and will continue due to great service and making the process easy and right. Thank you.
I made an appointment for 2 oclock, tire rotation and rebalance. I got there 5 mins early and I was out within 30 mins. Awesone!