I went in with a good attitude* and they matched it with excellent service**!*This is achieved by breathing, smiling and having the understanding that they are doing their very best to take care of you!** I literally had a freaking demon inhabiting my electrical system causing the instrument cluster on my 2003 F-350 to be a complete fluster! The technicians figured it out because they are factory trained professionals!

Today I relived a past trauma in which I struggled with on a more than regular basis since learning to drive, yet havent experienced in years; I locked my keys in my car.😑 I was disappointed but wasnt surprised to learn that I had used my 4 free calls for my year of AAA. An hour of highway separated me from my spare key and a half inch of glass separating me from my primary.Just when it seemed as though I may need to throw a rock through one of my windows, the ford sign across the street caught my eye.Entering the building both embarrassed and hopefully seeking the first available employee, I was directed to the service center after I expressed my problem.I was immediately greeted by two cheerful gentlemen that were happy to help me find the perfect mechanic for the job.The universe provided me, Brandon. He happily got me into my vehicle so I could drive home and enjoy my weekend. He was polite, charismatic, and tailored the conversation to relate to my situation which made me feel significantly less like an airhead. Despite my permission to go at it however, I wasnt concerned about scrapes, dents, or damages in general, he carefully and quickly got my door open without a trace.Thanks Brandon and the Crew at Brattleboro Ford Service Center that helped me get out of a pickle and into my whip! Yall rock!My only complaint; I cant rate more than 5 stars! Id give the way more than 5!***I would like to add that I had my photo ID and the car is registered to me. These gentlemen were all very professional and didnt blindly assist me, they were made aware that it was indeed legally my vehicle.

Wonderful Place to have your Ford Serviced!

Typical dealer service experience. Repairs took longer than stated, didnt start work at appointment time.

Great service