Always very helpful staff helps when I cant get to products. Very convenient location for me.
Dont care for how jammed packed tight the store is. Some prices are good and others not be careful and know before you go!
Great place for dogs, clean, water, pools, benches, even nice people, but the DOGGIES are the best!
The staff is always friendly and very helpful!! 9 times out of 10, they have what no one else does. Win Win
Didnt have the part that I needed. Couldnt order the part that I needed. No one shrugged it off and said sorry. They got on a radio, called over someone else. They figured out who in town had the part (plumbing) and sent me to the competitions to get the job done. If they have it in stock, Im buying it here.
Im from Lakeland Polk County and this was over in Brandon and its a very good store well stock friendly people good help would recommend it
Always super friendly and they carry items the big box folks dont. Be careful when you go to the checkout as they usually have all sorts of snacks to help finish all the projects.
Ace is a full-service hardware store. I go there when I need some advice as to which product will do the job that I need to do. The staff here is always helpful.
Very helpful employees!! Good place to shop for some quick household needs.
Excellent facilities. Hiking, equestrian and of course MTB trails.
I was given a hard time from the time I walked in the door for not having my mask on, it was in my hand. As I was trying to p put it on. Then with my receipt I was explaining that I was returning an item my son had purchased and I was returning it for a refund and they refused to give me the cash money even though I had the receipt but they ended up refunding it back to my card because they couldn’t give a cash refund for something that wasn’t paid cash for it seemed retarded.Not their best first impression for customer service!!!!! Don’t think I’ll ever need anything from that store even if I did!!!!
Nicest ACE hardware store Ive ever been in. More expensive that home depot, but far less hassle. Reminds me of a country hardware store. Mason jars, pickling spices, gourmet sodas. Very friendly staff and well organized store.
Just your friendly neighborhood hardware store. All the Associates that work there are very knowledgeable about what they sell and extremely helpful.
My husband says great staff and products.
Visited to purchase paint, the lady who assisted my daughter was very friendly and knowledgeable. While waiting I browsed through the store and found some very nice gifts. I like this store, just dont visit often because I totally forget the store is there. Its like a hidden treasure, you never know what you may find.
Staff is very helpful and knowledgeable. Good place to get stocking stuffers for Christmas. Love to shop there.
Always a pleasant experience at Ace Hardware, they are friendly, polite and always there to help.
I asked a clerk to find what I needed. Pleasant people
Friendly staff with a small town feel. They had what we needed.
Jim was very helpfull and friendly awesome service, thank you so much
Very helpful staff. Amazing variety of stocked items. Needed to have my handyman replace plumbing parts. They had a display with pictures (for us non-professional plumbers) which really helped me know what I needed to buy.I love the signs showing all the supplies needed for minor repairs. That way I can get the right gadget the first time.
ACE Hardware is without question the best hardware to shop at. Staff is super friendly and always willing to help you locate what youre looking for.....rare in retail outlets these days. Thank you ACE for being there!
Never have experienced service like this ace offers.. my first visit definitely not my last. Good bye Lowes, Home Depot for all my hardware needs this store is first in the list.
Good selection for a rather small store. Friendly employees. A little on the pricier side as compared to other hardware chains in the area. But not all prices are high, and none are unreasonable. Overall a good store.
Helpful and friendly staff! Got everything I needed and then some!!!
I love it when you go to a store and the employees knows where everything is.and will help you with a smile on their face.making you want to go back the next time you need something.The employees are very knowledgeable, friendly.I love this place.
Super clean and organized. Well stocked and cashiers are super friendly
As your neighborhood hardware store, they always have what I need. Service with a smile! Best of all, they will take old American flags for the Boy Scouts to properly dispose of.
They have almost everything you need for repairs around the house. Helpful staff. A little more than the big box places, but with more attention to service.
You may pay a little more but the service and convenience is well worth it.knowledgeable staff and friendly service
Awesome, Awesome Awesome. The staff was unbelievably helpful. Words do not express how grateful I am for their help tonight. They helped me put some fittings together that Noone else had. Really solved a problem for me. Thanks everyone.
Always helpful workers. Always have what I need.
Great service and very nice workers
Not much help with this location so I went to the Riverview location and they help me. I got what I needed there.
Ace is the perfect neighborhood hardware store. Always has excellent service, they expertly answer my questions, and get the right tool or product for the job. They dont try to up sale me either. I trust them to tell me what I need. Great product selection.
Great local business with hard to find parts and pieces always needed around the house.
Knowledgeable staff.
Nice people. Very helpful.
Friendly staff helped with a return. Great job.
This is a wonderful place to go if you want assistance. I love the way they stick with you until they can find a solution to a difficult issue. This store really feels like the hardware stores I use to go to with my father 40 years ago.
Its always a pleasure to stop by Ace on Bloomingdale. The employees there are very helpful, and knowledgeable. They can not only help you to find items, but are great with hints on how to make many repairs. My only complaint is that before the new store opened a few years ago, I applied for a part-time position there...never got a reply!
This Ace Hardware location always has what Im looking for as well as the most attentive, knowledgeable, and friendly staff of any hardware store in the area. My favorite part of the experience is the short wait at checkout as opposed to 10 minutes anywhere else.
Awesome place thats a lot of great outdoor items! Great service and great prices!
Its expensive but convenient enough to my location.. staff is curious and polite
You can always depend on Ace having about anything you need!
Great service, some things are a little pricey
Very helpful and friendly staff.
People working in were very nice and willing to help although I didnt find what I was looking for
Great selection, nice people.
Great selection of products and outstanding employees. From my experience you wont be disappointed shopping there.
Great Staff, Very Helpful & Prices are competitive. My new local go-to store for my Honey-Do list...
Same old ace......nothing exciting
For some reason people think this place is expensive, it’s not, I buy daily building and plumbing material, I found out that a lot of their products are cheaper than HD or Lowe’s, don’t forget the help you can always find too .
This is the ONLY ACE hardware store where I had to wait 15 minutes to get someone to help me. I might as well just go to Home Depot. Is not like it was busy either. 10 cars in the parking at most When someone finally showed up they were on the radio talking to someone about loading something. Couldn’t concentrate on helping me. Then it turn out he had no idea how to remove a bathtub drain to replace with a new one. I guess I better order on eBay and watch a YouTube video instead.
Getting back to Ace is the Place with the Helpful Harrdware Man, reminds me of growing up helping my dad. In this case the hardware man is a woman and Im not ashamed to say that this store has solved two problems for me in recent months, after I had to make returns to the other home improvement store
This Ace is not good at enforcing social distancing, and dont dare ask the owner to, she will laugh at you. Id say to heck with Ace, Home Depot and Lowes do a much better job protecting you without giving you attitude.I know, I know - there are some things you can only get from Ace well, head to Riverview or Fishhawk before rewarding this lady for ignorance.
They have changed so much over the years. This was so much easier than visiting the bigger boxes...!
One of the last stores in which an employee will actually stop and go out of their way to ask if you need help finding anything and even if they dont have it, will offer advice on where to get it. A little pricey but better than the commercialized competitor.
Ace is exactly as advertised, helpful. I never waste time staring at shelves and shelves full of the same thing; half of which is out of my reach. No matter what my project, someone there knows what I need and they have it. Prices are on par with the bigger places. Once I doing a plumbing repair. Since I hadnt measured before shopping, Al, one of the long serving staff members, told me to buy both sizes and return the one I didnt need. 90 minutes later I walked back in, returned the hose that did not fit, and bought the longer one. Al saw me and knew what had happened. See, I told you to get both. Youd be done by now.
Will not honor ace lifetime warranty on hand tools anymore. Must have receipt, no receipt no warranty, but who keeps receipts, just another way to circumvent warranty. Beware of buying from ace hardware. Lesson well learned.
Staff is very eager to help you well Supply prices are reasonable
Superb customer service thats why I use Ace
A well stocked, locally owned hardware store. Prices are equal to or less than Walmart. Only place to get a propane refill.
Great place, nice helpful ppl & lots of garden stuff!!
Id rather shop lowes or HD. Prices have gone up, CS not very knowledgeable. Ok for minor odds and ends. Better when in plaza. Difficult accessibility, tight parking lot.
This is a somewhat small Ace store, but they had just what we needed and everyone was friendly/helpful- Gotta love a quick, easy trip!
I love this store! Such a great selection of gifts and things you dont normally find at a hardware store.
Just a good old fashioned hardware store very very helpful
First time in this store, nice and courteous employees.
The cashier was awesome and funny.
Great service. Excellent variety and selection. Good prices.
As always they were able to figure out what I need and wanted and had it on hand. Thank you so much for taking time with an old lady and findy what I was trying to describe. And getting a forme yeah
Great helpful people that usually have what I need.
Gotta keep the local hardware stores alive boys and girls. Little more than the big box but you get actually true advice from people that did it. Not a person that watched a video put on a vest and tries to read the box faster than you. Love ya guys. Keep it up
Staff have been incredibly friendly and helpful! I get a lot of copies of keys made there, and a staff made a copy that didnt work. I took it back (with my receipt) and they made the correct copy without any issues.
Awesome customer service! Always have what Im looking for.
Very helpful. Good old fashion customer service!
One foot in the door DO YOU HAVE A MASK none of their business whether I need a mask or not florida is open .Asking me where my mask is violates my ADA .I will never set foot in another ACE TRUE VALUE STORE AGAIN
Ive been shopping at this ACE for approx 20 years, at this location and the Bloomingdale Village location. The staff is always friendly, courteous, knowledge and helpful. They’re always there to help you, you don’t have to “hunt” for an associate like the big-box stores. In addition, you can call them and ask about products, price, etc., you can’t get that service at the big-box stores. And, if you join their Rewards program, you get a min. $5 gift card at Christmas and your birthday, even if you shop at other ACE Hardwares throughout the country. AND, they have free popcorn at this store 😊😊😊
Its always a pleasure to stop by Ace on Bloomingdale. The employees there are very helpful, and knowledgeable. They can not only help you to find items, but are great with hints on how to make many repairs. My only complaint is that before the new store opened a few years ago, I applied for a part-time position there...never got a reply!
Great curious service
Hallelujah for ace! I went to 3 walmarts and 2 dollar generals looking for a garden hose! Paid a little more but what a freakin relief
Always excellent experience they have great people just have to ask what you need and they explain how to install it had a plumbing problem and they took care of white-haired gentleman I see him all the time in there. Good place
Very good place to shopping.
Very friendly staff but wont carry larger lumber or drywall. Paint, locks, plumbing and misc
Skip the big stores and go here ... its worth the trip. Always someone around to help -- no wondering the isles looking for assistance. Call ahead if youre not sure theyll have what you need.
Great selection, service and prices!!! This is now our go to store!!!
Very good help
Always a surprise at what you can find here.Staff is always helpful.
Needed plumbing supplies. Walked in. Was immediately greeted. Show them a picture of the existing parts that needed to be replaced. They set me up with new top quality parts. Paid my bill and left. Wonderful people!
Nice store, like home depot, just smaller
The staffing was friendly and prompt to assist me. I have been a customer here for years and I will continue to come to this store.
One of the best local hardware stores around. The staff is great. Tom helps out with my propane every time. Chad knows his way around the nuts and bolts area. Finally when you check out Lisa and Mary are the best customer service you can get.
Very knowledgeable people and usually can get what you need
Excellent as always...
Friendly and helpful staff. They have everything in this location.
Very helpful
If they still have it they dont make it. They have a very friendly staff