Was sick a couple of weeks ago & had a Covid scare. I went to get a medicine ball. This drink will instantly get you feeling better!! Feeling funky?? Ask for a medicine ball it’s a hot drink with a mix of two herbal teas, lemonade & honey.

Friendly people and great coffee. I highly recommend that the pickup counters be cleaned regularly. There was not a clean to put my cell, purse, wallet or any other small hang on. I noticed that there were enough personnel and only 1 person waiting in line behind us. So it doesnt take much time to clean the counters and make the store shine.Will return for more coffee and I hope Its clean.

Love this Starbucks, I drive 5 minutes more just to come here and this morning had an amazing experience. Kirstie was amazing and exceeded expectations. She’s great!

We chose this one because it is open later than all the others in the area. Which is good. Most close way too early. The problem was the accuracy or maybe it was the quality of the drink my wife ordered. This isnt unique to this location. Her favorite is the Caramel Ribbon Crunch. She did not get it made properly. It was more like a caramel flavored coffee slush. Missing was the whipped cream and dark caramel and something like chopped nuts were substituted for the candy crunch. Back on the busy highway before noticed. She probably wouldnt have let me return it anyway.

They have quality drinks but they have a bad system. Very slow inside the store and even slower drive through.

So so so so slow go to any other location. They need to get better people for a high volume store

Although they are nice and seem to get my order made pretty quickly… Every time I try to order on the mobile app it tells me that everything is sold out. It said an iced coffee is sold out….?

Masks required 😷Service dog 🐕‍🦺 friendlyWheelchair accessibleI ordered a white chocolate mocha with Carmel and came out wonderful. service was fast.

Cute seating areas. Staff was friendly.

I love coming to this Starbucks especially cause of Kirstie’s great attitude and customer service skills, I look forward to coming to get my morning coffee and seeing her.

I think the District Manager needs to spend a day or two here. It’s such a hit or miss and the drinks aren’t cheap. Everything is always sold out, in the app or when I go in; I don’t understand how you sell out of cold brew in a coffee shop. Also the lack of haste during the morning rush hour blows my mind; literally it seemed the barista on Wednesday morning was moving in slow motion, to the point where another barista asked if I needed help as she was still making her way to grab my drink in the mobile order station... which was right behind her. You can’t work rush hours slowly. And to top it off, my drink is usually made like trash. Asked for salted caramel cold brew and I consistently get something that tastes like an iced latte... or milk in a cup with a splash of coffee. I thought Starbucks prided themselves on specific recipes...which if followed shouldn’t be giving me poor quality drinks with a high price tag. Ah, and all of a sudden this location doesn’t allow for mobile orders ... what...?!Please send the DM to this location and have some re training- and I’m saying this as I too am a Team Leader and I would not allow my team to provide such poor service this consistently.

Everyone is so nice. The employees greet you as you walk in. I love the attention and frapuccino.#starbucks

Love this store... Tessa is awesome with customer service and Rebecca the manager is super sweet. I drive out of my way to come to this store... Thanks ladies! I appreciate the positive attitude and good vibes

This location needs good help. Their hours dont reflect when there is actually someone there to serve customers. They close earlier than the hours state and open later than marked. When you call the phone number no one answers. Several cars will pile up in the drive through, you can see workers in the building, but none of them seem to be bothered to tell anybody that they’ve closed early or open late. It’s as simple as saying “sorry, we’re closed.” This has happened several times now. They need new management.

Best Starbucks in town they always get the drinks right. Only drawback is the store is a dirty mess almost every time I go there. That is why only 4 stars.

This location is almost always out of everything, which is understandable because it’s been hard for everyone to get their shipment in. But at least write a sign BEFORE you pull up to the speaker box after sitting in line for 20+ minutes.Also, they’re always closed 1-2 hours before their online hours say. I just drove 30 minutes out of my way, pulled up at 8:45 to a closed Starbucks that says everywhere they’re open until 10. With no sign anywhere to be found. Highly unprofessional.

What a great experience at Starbucks! Never have i been able to order a coffee exactly how I wanted it being low carb and get the help and happiness while doing so. Jacob and Love are their names and they did wonderful helping out and answering every question!!

The coffee is consistent as expected. But a 30+ minute (and counting) wait for 5 pretty standard drinks ordered through the app is not. Second time here and same basic experience.

The line is always long here, literally a 30-45 minute wait depending on the day. They never get orders right and they are dirty. I went today and my water had things floating at the bottom, my banana nut bread was cold, and I got my egg bites given in a small espresso cup.

Very upset with this Starbucks today. Went to go inside and the doors were locked and the signage didn’t even make sense. When I got up to the order screen there was a putrid smell coming from near surroundings. When I got up to the window I was not greeted. The worker proceeded to hand me the drinks and didn’t tender my order first then collected payment after. My drinks tasted chalky, and I will say there is a woman that came out correcting my order and she was very sweet and apologized for my inconvenience.

Great service and tasty coffee

We bought a espresso coffee bean but the lady who took care of us didn’t grind it for espresso machine which I told her so, however I called back and I think if I’m not mistaken his name was Antony told me to return it and he will give me a new beans for my espresso machine . Awesome stuff I love this place we always go every afternoon . 😍😍😍 thank you guys. Just heads up to all Tessa I think is her name And the rest of the staffs thank you for being so nice to your customers all the time . We appreciate you all for making our drinks. 😍😍😍. Next time I’ll give you better tips 😝😝😝

Their items are good but I wish they could carry more items in the menu. The coffee is expensive but people still come to them to buy the coffee because they want to go there to feel better so it will be good if they had better and more intuitive or more tentative customer service. And not to be afraid to suggest items when a customer doesn’t know what to get

Not the best Starbucks should’ve know when the guy asked if we wanted a medium when went through the drive through. Gave me a grande ice water asked for venti. Asked for an iced coffee they gave me hot then took it back and poured like two ice cubes in. Then put whip on my Java chip. They probably have made our order correctly one time in the past several months. Don’t wait in the line drive down the road to the other one.

This location is horrible. Their hours never seem to reflect when there is actually someone in the building to serve customers. They close way earlier than the hours state and open the way later. When you call the phone number no one will answer. Several cars will pile up in the drive through, you can literally see workers in the building, but none of them seem to be bothered to let anybody know that they’ve decided to close early or open late. It’s as simple as saying “sorry, we’re closed.” How is this acceptable? This has happened several times now, whether we come an hour, or two hours, before close/open. When they are open customer service is 50/50. Update the hours online so you’re not wasting everyone’s time.

They keep changing their hours constantly one day they close at 9 and now 8 and they open at 3:30pm it really makes no sense. Why even stay open at all. We were there a few minutes before they closed and the line was long so they turned down cars in the drive thru. I guess losing money and customers isn’t a problem for this Starbucks. Even if you try calling here to ask their hours they don’t answer the phone so honestly it’s best to avoid this location they obviously don’t want your business.

Ordered a double bacon sandwich. Got no bacon 😂😂😂. Come on Starbucks 😂😂

Your state doesnt require masks. Your business should do the same. Stop forcing your agenda on my freedom. Your coffee isnt that important. Plus, its hard to push your mask mandate when your bathrooms dont even have soap.

This Starbucks is always out of everything. I also order a drink and the Frappuccino taste spoiled so I took it back and staff was absolutely rude and have no form of professionalism I will never use this Starbucks again

A little slow if you are in-store. Drive-thru is quicker.

The tall man with a beard was very nice. He made conversation with me and my mother.

This location is absolutely horrendous! Always always a long wait! I use to order as I was getting off the Selmon for mobile and I would still wait 10+ mins when I get there. Not sure if its a staffing issue, a training issues or just a general lack of a sense of urgency. Avoid this location at all costs unless you have 30 mins to waste waiting for your order!

Service is quick and staff is very friendly.

Its Starbucks. What do you want? People are opinionated on the cost, but we all go and it is what it is. Heres the relevant stuff: the staff is always super nice, they try to move you through as quickly as possible, and the drinks are consistently well done.

They had my online order out early on a busy morning and gave me an extra sandwich because they heated a second one up on accident. I love this Starbucks!

Ordered the lemon loaf. The cake was very very dry. My caramel frappuccino was way to thick I couldnt even suck thru my straw had to let it melt to drink it. Very not satisfied

The drinks were made correctly but the wait time in line MUST be improved. I waited in line for almost 20 minutes with four cars ahead of me!

They should open back up to their old hours. Very helpful. Masks required which is a plus !

Got my order right and was nice to me.

Went in, was not greeted like usually but that did not bother me. It’s a busy location. What did bother me was when I was called to get my drink it was made horribly (brown sugar shaken espresso with oatmilk) it was all milk, no coffee! I get this drink everyday, I know how it’s suppose to look and taste. I politely asked the barista if that was my drink because it didn’t look right, he was so rude and told me that it was and that’s how it was made. I told him I get this drink everyday and this wasn’t it. I also told him that there was no need for him to get upset, that I just didn’t like that drink. He snapped back at me telling me that he couldn’t take the drink back that he would just make me another one. He did, gave it to me with an attitude and said have a nice day. The new drink tasted like dragon fruit, I guess he made it in a shaker that was previously used for a dragon fruit drink. I’m never coming back to that store. I was treated poorly and left very unhappy.

Starbucks is definitely different since Covid. All the inside seating is put up. It would be great if they let just a few more seats down to give it that Starbucks feel again. The ground needs some TLC as well. A lot of trash outside around the building not what Id expect from a Starbucks.I wasnt thrilled with my Chai Tea. It was watery even after a 2nd attempt. I did enjoy the eggs whites however. My favorite thing there.

The strawberry acai lemonade with extra strawberries is the best!!

The service is up and down like night and day. There was a time that this store is my favorite, now not so much. Since the covid starts the store had very irregular hours with unexpected announcement that you only know when you walk to the door. The staff has been changing much that my drinks often missing some important ingredients like sweetener and whipped cream. I wish I could love this place again.

I Literally hate this location. Late, Lazy and Never efficient. Mobile order placed at 255 regular coffee. Pick up just now..330. WHY? And yes I do have an attitude. A mobile order placed to make it easier and I am still waiting. What is the point of mobile ordering?

Thanks to Jacob I was blessed with a free drink on him best Starbucks employee ever god bless him thank you Jacob 💓

Food was hot, friendly staff, long line lol

They were actually (out) of caramel drizzle for my iced caramel macchiato so they gave me caramel flavoring with extra vanilla..which helped, but drink not as flavorful, but when they have caramel drizzle normally the drink is awesome!..hoping running (out of caramel drizzle) doesnt become common place.

Went twice. 1st time had to leave because of the wait time. 2nd time it was a bit better but they didnt have what I wanted. Staff is nice

Slow, busy, gets orders completely wrong. Always running out of food and other items.

Drivers for office and dash Uber eats and others with big orders should walk in in order I waited over an hour at the drive-thru with seven cars behind me

This place is the slowest Starbucks ever I’m constantly in line for over 20 min it’s ridiculous 😡 oh that 20 mins is just waiting in drive thru just to get my order taken

A little slow but very nice people working today

Quick and easy, what more can you say guys. Its Starbucks 😂

Abosolute worst starbucks !Get rid of all the workers there and start all over again.

Ordered on my phone. Very quickly made. Seamless easy process for a newbie. Only issue was when I set up my account it automatically charged 25$ to my bank account (overdrawing my account). That is the reason for the 4 stars. Otherwise it would be 5 atars.

Standard Starbucks.Pretty disappointed in the cleanliness of the place.Overflowing trash, unwiped tables, trash left on tables and ground.

Very slow. Friendly, but very very slow. 10 minute wait with 2 cars in front of me in the drive through line.

That’s my go to place almost all weekends ..the staff is friendly and they do have good merchandise too

Gotta love my starbs, and this is one of my fave Starbucks!

Worst drive through and line management ever. Don’t go here if you’re not willing to spend at least 30 minutes waiting and them to be out of everything. They need to hire more workers and order more, they’re always out of everything.

Love Starbucks. I get drinks daily from locations all over tampa. My only beef is wait time. I pay over $5 for a cup of coffee. I get the most value in life from my time. The value exchange needs to be adjusted for a 10 minute wait just to pay $5 for a medium coffee.

I needed to rush and get a wake up coffee before a full day of open houses and these people were super fast! - Ken Gaydos Realtor

Super slow service and they still have the dining room closed

Wait inside or drive through is ridiculous. Waited over 30 mins for my order. They forgot 2 people in front of me. They gave my my food right away but the drinks took 30 minutes and both were incorrect when we got it.

Always a pleasant experience no matter what city Im in.

Its nice and clean. Great coffee.

This is the third time that I have shown up at 11am and the building is locked. There are no signs on the doors explaining this. Who runs a store like this?! Absolutely deplorable. I’m so sick of all the grief I get coming to this location. I should have reviewed this store when I had to wait for 45 minutes for a mobile pick up order. Ridiculous. Get your stuff together.

Waited in line for 20 mins to order then get to the window to wait another 15 mins to be told they spilt the 1st drink then they handed me the wrong drink it was a simple order $8 drink & they couldnt even make it right

This store is always slow, the coffee and food is always great never an issue there, its just the service is slow and the baristas can border on being...rude.

Coffees good, so busy we waited in line for 15min, typical

Update your hours online for accuracy! Haven’t been open at night for the past two days and says you’re closing 9pm. Get a grip.

I love that this Starbucks is less than 2 miles from my house! Only problem is the DRIVE THRU. Gotta pick up the pace ALOT!! No well oiled machine at this location and no sense of urgency with the drive thru staff! Got to tighten up if you’re going to serve drive-thru!

So slow, 40 minute wait in drive thru. It takes them 5+ min to serve each car. There was only 7 cars in front of me, why did it take 40 minutes??

They rarely have dark roast brewed after 12pm, but otherwise a great experience.

First of all we ordered two trenta drinks and three venti drinks. They waited til we had been there for 20 minutes to tell us they were out of those sized cups. And then we waited another 29 minutes for our 5 drinks. Yes, we waited 49 minutes in total for 5 drinks. Ridiculous!

Matt/Max at the drive-thru almost an hour ago I am so appreciative of his PATIENCE I must give a great review! I asked him to repeat choices about 6 times. Choices of beverages and sandwiches not on the board. Each time I asked i kept thinking anytime now hes going to get a bit short with me, waiting to hear a hint on his voice. Not a chance. He maintained the same professional yet courteous tone and mannerism the entire time!!At the window he was the very same. I asked for the manager and was allowed to speak to Tessa Supervisor on duty. She e as so pleasant. Bubbly. It was engrained into her voice. What a pleasant experience to deal with these two❤. The food was good too especially the Chai tea cold latte and my vanilla beans latte with almond milk (I just told Matt/Max what I wanted in my beverage and he whipped this one up for me. I should have gotten medium❤😊).

Long lines, slow service, still masks when FL and CDC have said not required. Support local and not woke corporations

I placed my order on the mobile app to pick up. The store was open but only drive thru. The app let me do the pick up. But no one came to the curbside spot or came to the door. I thought I might just wait at the curbside spot. No one came. The line was huge! I waited 10-15 mins. The line kept getting longer. So I left and they kept my order. I tried calling and it was busy. I haven’t been a like to get my money back. They saw us and didn’t care. All they could’ve done was walk to the door and gave me my order. Could’ve taken 15seconds.

Baristas are humans with feelings which are valid, the same all of your feelings are valid. Im only here to say we should all be more understanding, especially during a pandemic. Why should anyone be surprised the lobby gets closed unexpectedly, lots of businesses arent even open inside at all. They are doing their best to get back to the Starbucks you all know, and love. This store has gone through a lot with losing a store manager, and many employees. The ones who stuck around are still there, working harder than ever. I hope those of you who werent happy with your experience decide to give this store another chance because they are all great people, and baristas.

I absolutely love my ultra caramel frappuccinos! Theyre delicious and always made perfectly. I tried the sugar cookies with the icing on one side and I didnt like it, but you might. It had a very strange taste to it. Their blueberry muffins, banana nut bread and lemon pound cake are good and their breakfast sandwiches, especially the croissant ones are really good to, just make sure its not still cold in the middle, when theyre busy sometimes they dont let the sandwich come the whole time.

They forgot the big straw.

Always slow. 30 min drive through. Plus my drinks never come out right. When I order on my app for pick up. Im standing there for 3-5mins waiting for someone to make my drink because it wasnt ready. So done with this place.

A reasonably long line in the Drive-Thru other than that good

Clean and friendly! Every barista was kind and attentive, one of them opened the door for me and held it open because my hands were full. I didnt wait long for my order either!

Best customer service Ive incountered. 👍

Fat Dude at the drive thru window needs better customer skills!!

Fast and great service!

It’s expensive and the lines are ridiculous….

I would normally give Starbucks a 4 star, but the service is seriously lacking lately. Very rude employees and the changes they made to times and allowing people inside were posted on the door on a piece of paper, but they never changed the times on the app.

Came back to editThey are back in business and try very hard!!!Really hard working group of baristas at this starbucks!

Mae loves her frapoochinies!

Line was long but got through in fifteen minutes. I ordered a very detailed order of 3 drinks. One was a cold brew pumpkin but I wanted it to have the flavor intensity that I get with my iced chai. So I explained how I got my iced chai and the cold brew was perfect. So impressed that they got it absolutely right!

The employees are nice and friendly but the locals always cut in line for the drive through

Caramel macchiato was bland. Tasted like warm steamed milk.

The slowest drive thru I’ve ever seen. Expect to be there for 20 mins plus.

Overpriced and mediocre at best.

The hours are never right. The online app is never right saying you can pick up inside but when you get there it’s a sign on the door saying drive through only . It’s nice to get a melted drink when you have to wait in a line of 16 cars because you believed you could pop on in with order ahead but had to wait in line. This is extremely inconvenient on work days and will have to take my business to the small coffee place down the street. Good coffee no wait. The staff is not friendly anymore. I understand stressful times I’m in a medical field. Communication needs to be clear not open in-store pick upsome days and closed others. Set an expectation and stick with it please.

Everybody writing bad reviews should really work on their empathy skills.... If y’all haven’t realized, we’re going through a pandemic, Karen! Staffing everywhere is strained to heck and back for Covid-related reasons, including at my own restaurant. I applaud the store manager—and Starbucks as a company, for that matter—for prioritizing keeping their people safe during a pandemic versus forcing sick baristas to work! Thank you to everyone at this store for always giving me A+ customer service with a smile, and thank you for being troopers while dealing with Karens who care more about getting their venti iced soy vanilla lattes within one minute than being decent, understanding people.

Took 20 minutes to make a sandwich

It’s Starbucks, what more can you say.