After an exhausting move, I needed to replace a lost screw from a piece of furniture. It was a special type of screw that I had never seen before. Your employee was extremely helpful at finding the right kind/size for me so I could put my dresser back together. I also enjoy getting my knives sharpened regularly from your guy out front, it’s really convenient. Thank you, ACE!
Very nice and helpful store! The reason I am leaving 2 stars is due to the guy that they have outside sharpening knives (Vans Sharpening Service) This guy is beyond rude, short with me and in general a jerk. This makes two times now I have used him and both times a horrible attitude, definitely not what the ACE store represents! I strongly suggest severing ties with this company!
The only thing better than an ace hardware is an ace hardware with a sharpening service. The wife makes me go to wherever Van is sharpening so he can keep her 2 favorite chef knives razor sharp.
Great store so much packed in it and great people very helpful . And thanks to vans sharpening hes a great guy that knows how to sharpen a knife
Store is well stocked & associates are very helpful!
Best ACE i have ever been to. So well kept. Many very friendly helpers all over the store. Blade sharpener was set up outside to sharpen anything you need sharpened. Love this place
Propane tank filled at a good price. Right away and no fuss.
Whenever I go there, it is for ideas as much as hardware. Today, they helped me with securing loads on a dolly that rides on my pull down attic ladder
This is the way a hardware store should be run! What a pleasant experience! I needed some sprinkler/irrigation parts and Kenneth not only showed me where the parts were, he asked me what I needed and helped me find the right pieces. He even showed me a better/easier way of doing it. Now thats customer service!
Friendly staff with great items to choose from.
Great place..very knowledgeable staff
Nice, clean, new local hardware & gift shop! Its amazing how much they carry!
Staff is super helpful! Store is always clean, bright and well organized plus you get personalized service. Love this place!
So convenient and they always have everything we need for craft, home and garden projects. The staff is always friendly and very helpful.
This place has pretty much everything you need for your home repairs and maintenance. Every time I go there, which is every other day, I get grated at the door by their friendly staff. They are always eager to help you and they are very knowledgeable. Not like the people at those 2 warehouses. You know the big guys. I wont say no names but their stores are huge. The bad part is you can never get any help. And if you happen to find someone who can help they hardly know what they are talking about. Not like the folks at ACE. THEY ARE ON THEIR GAME.
Very friendly and helpful staff.
They are so helpful & can answer any questions. Love this store!
Our neighborhood Ace is the best one we have ever shopped. Friendly and knowledgeable staff, helpful managers, and a great selection making this our much preferred choice over HD.
I have left positive feedback for ace hardware in the past but different store this time. No matter which store I go to in Florida or other states they are all the same. I always get stellar customer service with the help I need and patience with my questions. I go out of my way to go there instead of closer other similar stores.
Well stocked hardware store. Masks no longer required.
Nice clean store, they will order you what they dont have in stock. The staff are very nice and help.
Excellent place to shop
While the man who helped me was very helpful, the majority of staff and customers were unmasked. Including a young man who worked there who was standing right in the space you had to walk through to exit the checkout area, forcing you to walk within 2 ft of him to exit the store. So no matter how helpful one gentleman was, it’s not worth risking my health to go back.
They have the odd things you need come up with ideas to fix what a helpPretty flags also..
Helpful, big variety, lots of cute outdoor decorations. Nice big new store.
Beautiful Store with great variety
Nice place. If you need something, they usually have it. But, like all of the Ace Hardware Stores, they are a little pricey.
Great store. Everything you need and then some
Service is ways excellent. You walk in they ask you what you want and take you to it.
Thank you, AMY! Cortez Ace Hardware staff made themselves readily available for unusual inquiries... sincere concern in resolving hard-to-find product issues. Indeed, every other Ace (in the Tampa Bay region) literally, for our inquiry--didnt stock what we needed, said they didnt have access to getting it nor would they do anything related to further inquiring about it (as to the Ace warehouse)... i.e., oh well and tough luck; they cared very little if at all about serving a long-standing customer... assuming may be the same with other product needs and customers. AMY, at Cortez Ace Hardware, Bradenton FL ... made herself immediately available, had cheer and resolution in mind for this customer--resolving the matter with prompt product avail via pick-up at the Cortez store. Too, staff members at this Bradenton store greeted customers with smiles and concern for prompt service. Thank you for your cooperative and STELLAR service Cortez Ace Hardware--SO VERY APPRECIATED!
Staff very friendly and helpful.There were too many people without masks in the shop!
The people that work there are the most helpful and knowledgeable staff. That I have found in a long time.Not like the big name hardware stores where you have to chase a person down to get help.
Great place!! & great seclusion of bikes!!
Excellent Ace. Helpful staff with good selections. Avoid the Big Boxes!
Troy did a great job helping us select the best grill for our needs! Polite. Helpful. And our first time grilling, Troy set us up!
Everything thing and a greeter to lead you to what you came in for. Everything is neat.
Clean, tidy and well organized. The employees are friendly and helpful.
Had exactly what I needed and lots of people to show me where it was
Very friendly, very helpful and close by!
Great customer service! They ordered a pressure canner for me. It was out of stock but the staff went after it and hunted it down. Thank you for doing what other hardware stores would not. Thanks again, great work!
Great selection with exceptional customer servjce
Nice store. Limited selection. Servers....tried to help
Great people, great selection.
This a family owned store the service and staff is a 10 I cant stump anyone there
Super friendly and very helpful!!!
Incredible service. They are polite and willing to help with all your needs.
I went into Ace today to exchange/try on a pair of boots and was helped by Savannah. She is a HUGE asset to the store! She is personable, helpful, fast.....the list goes on! Today was an amazing experience due to her customer service...THANK YOU!
Very helpful staff!
Very helpful staff and very well stocked. Found what I needed to complete a job for a customer.
Took 2 dull knives for sharpening. Booth was open at 10 oclock sharp. Greeted warmly and knives measured. Charge is $1 per invh. Within 15 minutes I had like-new knives. Go there for great service and SHARP knives.
Very knowledgeable staff
My visits here have all been good, and I have been there many times. Today someone I overheard in next isle said wow, Ive had three people offer help while we have been here and actually they all helped!.
You can always find what you need and more at Ace. Love this store. Excellent staff. So helpful.
Great parking. Clean new store. Good restrooms. Great help. Super well stocked from coastal items to nuts n bolts. Fishing supplies, paint, plumbing, lawn-garden, electrical & housewares.
Love having you in the neighborhood and serving the west end. Convenient and friendly.
Awsome.great service,clean,good stock of goods far pricess.keep up the good work
They have everything and then some! Natical stuff, collectable knives, good place for quick gifts. PLUS all your hardware goods and a super friendly staff who will help you find exactly what you need!
If it wasnt for the employees literally breathing down your neck the WHOLE time your there then it would be ok. I mean come on guys fall back...
Most helpful staff, the second you walk in ❤
Once store stocked with most things you need.
Very helpful from them moment of walking in the door. Assistance continued from that point until check out. All products are quality. Will continue to utilize the great service.
I love this store! Location is perfect going or coming from the island. There is always someone to help at the door, directing you to which department in the store. This is my go to place for being a maintenance guy in call!
Always on the ball & ready to provide help with my projects big & small!
I normally shop at the Ace Hardware on Manatee Ave but I was coming back from the island and remembered I needed something. Well I stopped in, and I never will be stopping in again! Horrible service, and I heard the worker talking I’ll about me as I was leaving! Cashiers were rude as well. Someone told me this one was owned by the Crowders as well but I don’t believe them or crowders has went down the toilet.
Wow....even if hardware stores arent part of your design center, this one is worth exploring. Very new, very neat, very friendly...
Very well stocked, awesome customer service.Cant ask for more. Very convenient.
Great store with a helpful and friendly staff
Friendly and helpful staff. Good clearance section with plenty of odds and ends
This is a new hardware store and was badly needed in the area. The employees are very helpful and friendly and they carry everything we were looking for.
Everything youre looking for, NEAT and clean with very helpful and knowledgeable staff.
Very friendly and helpful folks here.
Had what I needed and friendly help with a smile
Very good customer service
The people here are amazing!! I love this store!!
What a great store! Everyone is so helpful. We are happy to have ACE in the neighborhood.
Very attentive. Expensive but sends great coupons in the mail.
Great good people very helpful
They are a small version of Crowders on Manatee. Good selection, and staff.... Thought a little slow
They had what we needed.
They are so friendly and helpful.
If they dont have it you dont need it!
Had what I needed
Great neighborhood hardware store. So not a big box place.
Very friendly staff and they have most of the hardware items you need in stock.
Amy was a great help finding the exact fittings I needed.
They were very kind and helpful and they have a good supply of items for most small diy jobs around the house.
Love and hate it cause its so close that my honey due list doesnt end
Very helpful staff. Lots of merchandise
Well stocked
Beats Home Depot
You name a gadget or Gizmo and they have it. Staff friendly . Only bad thing is prices are high for the average person
Complete hardware store. Almost no knick knacks or housewares. Some hobby wood, no lumber. Huge selection of bolts, screws and fittings.
Sales person was very knowledgeable and friendly.
Had just what I needed and very helpful and friendly
Always excellent service
Very helpful and knowledgable staff.
Very nice and clean
Always a pleasure!
They have what you need when you need it. Staff know the store and your in and out in a jiffy
Very helpful staff....