The pharmacy is the absolute worst. They do not follow their own policy and procedures to ensure customers get their medication in a timely manner. When the issues are brought to managers they dont care. They give you the runaround they give you lip service they dont actually fix any of the problems. Tim, the store manager will actually lie to you and tell you he called your phone and got some weird recording when in fact he never even attempted to call you to follow-up like he said he would.
Very great selection of groceries and meats. They also have kind workers here. Go and get food to see for yourself!
The ladies in the bakery went above and beyond . They were patient, kind, and obviously talented . I can’t thank them enough for bringing a Mermaid cake to life. I told them that I bought little mermaids and they went to work . You made a little girl so incredibly happy. This cake will be remembered. Thank you so much for your efforts . I know one name was Candace .. I regret that I did not write down the other. Thank you 😊
For the most part we love Publix as a whole company. Prices are definitely going up fast unfortunately.
Publix Super Markets are always a great place to get excellent quality food and, of course, their legendary subs. The Publix at Lakewood Walk is no exception. Situated at the juncture of Lakewood Ranch Boulevard and S.R. 70, it is a convenient location, easy to get in or out of via either road, and has excellent staff.The sole reason I do not quite give this location 5 stars is that it is a smaller Publix than usual and has rather narrow aisles that, when busy, can make for a congested shopping experience. They have a phenomenal deli, though, and their seafood department always has wonderful selection and obviously very fresh product.Ive found the other customers who come to this store seem ruder than those I encounter at other nearby Publix - unsure why. Aside from the narrow aisles and at times rude customers, this is a fine Publix and a great place to shop.
Wow these people are super awesome not only do they help out the community with low cost spay, neutering but they also work hard getting in feral cats that have been trapped to be TNVR and they are amazing. They make you feel good and right at home and really show they care. 💗
Better of the local Publix locations as far as finding product that is not expired, but went at 8:35 to get subs when they close at 10 and the sub station had already been broken down. I guess I learned that this is not the location to get subs at night. Drove to the Lorraine location and at 9pm, fully set up and making subs.
I walked in the door during an early closure due to Tropical Strom Elsa. The store manager allowed me to come in and complete my shopping without putting pressure on me or rushing me. His words, No maam youre fine, please come in, grab what you need. I understand. I appreciate and respect him.
Upset about the flu vaccine appt scheduled for 1pm today. I arrived at the publix pharmacy and the lady at their register asked me to go back to the Cafe to fill out paperwork. I came back to turn in and she proceeded to tell afterwards that theyre short staffed. No one is available to do the vaccine that the others went home. To come back tomorrow ??? So why wasnt I contacted to reschedule or emailed again that it was cancelled?? Are they going to be there tomorrow?
Beautiful, clean store! Well stocked, fantastic customer service..., a true pleasure to shop here!
This location is another location that is close to our newer home, it is on the way home from our business via a different route. And this makes it so easy literally having a Publix on almost every corner. As if I need something at the house for dinner or for the baby or even just a prescription that needs to be filled I can have it at this location so on the way home from our business myself or my husband can grab whatever we need readily. This location is beautiful it’s clean everyone is super friendly and nice and extremely helpful. The typical Publix experience that you expect to have.
Really clean and efficient well-stocked store. They manage the front well: usually open checkout lanes or just a short wait, plus they have self checkout lanes!
I love Publix, best place to shop and friendliest employees ever.
I have only good things to say about PUBLIX. I frequent this location more than others in our hood because it has the self-check out option. Their products are always fresh and the entire staff is pleasant and cheerful. Thanks PUBLIX. We are glad you are here for us!
Great selection of products and good customer service
Very complete. From food to school material, they have almost everything you need at a reasonable price.
Great place to shop food is fresh. I especially like the hot/prepared baked chicken.
Nice and clean store, great customer service!
Disappointed that more people do not wear masks into the store. All staff wears masks no matter if vaccinated or not.
Bright and clean inside. Friendly staff. Had what I needed. Good selections.
Very nice. Clean and well organized
Typical new style Publix. A lot prettier outside than our neighborhood one on Beneva, and its new. What I noticed most were higher prices and fewer BOGOS. I guess they had to raise prices to pay for the huge bribe they paid DeathSantis. I dont normally shop at Publix because of that any more. I just needed a few things, and this one was right along my way.
Greenwise products are very good
Seems like a very nice Publix. Expanded deli and lounge facilities very like those in the University Walk store.
Hands down one of the best operated Publix in the area
Great store, lots of choices in everything. The subs are great..!!
Clean store. Stocked well. Helpful staff.
If you like doing your shopping in the morning, dont come here. They never have enough cash registers open. There were two open this morning at almost 10 am and all the self checkout lines were being used. I dont mind self checkout for a few items but not for a full cart. They are also constantly out of items. They always ask if you found everything, when I say no Im directed to customer service. if I need something I need it now. I dont need to have them ship it from another store and then for me to make another trip to pick it up.1/23/20 yet another day of basic items out of stock. Seriously, how do you not have regular Lipton Onion soup mix on the shelves but yet you have every other of the five varieties of Lipton soup next to the empty space?
Clean store. Pharmacy technician are amazing
Recently joined my wife on a shopping trip to the Publix @70/Lakewood ranch BlvdWalked around and found the sandwich bar, Ashley quickly greeted me and within a few seconds made me feel like a long time customer. This young lady does not make a sandwich, she BUILDS IT! Fantastic sub sandwich, amazing customer service, all at a price that is lower than the nearby fast food restaurants Next time you are at Publix, visit the sandwich bar, you wont be disappointed!
Love the salad bar ! Great place to shop
Quick I go here for break always in and put with enough time to still eat
Several nice premade meals and prepackaged fresh food to grab and go!
Made a quick stop off the highway for food and clean restrooms... They have a valet... What kind of publix has a valet? And a Cafe. Like. Coffee bar. And you know how publix has coolers with pre-made sandwiches and salads for a grab and go lunch? They had a giant section like that. With all the sandwiches and salads. And Chinese meals. And dumplings. And shrimp cocktail. Pork noodle bowls. Authentic ramen. The refrigerated drink section next to it was fancy and expensive (if you want a quick, cold, $8 prebottled kombucha thats the place to go). A large-for-publix salad bar and hot food bar. Small restrooms. And a valet. Just stressing that point. They park your car for you. And, most publixes help bring your groceries to your car, but this publix brings your car to your groceries.
I was searching for a Newborn Rectal Thermometer. I searched several places. No luck. Went to this Publix. Item was in stock. Nice & helpful employees. Plus this Store was clean & great location. No waiting to check out either.
Bad deli area.Salad bar is always empty at high times.Rude, nasty, tall, older guy behind the deli - his first name starts with a G.
Very clean, friendly and helpful employees, and a vast array of products.
My local Publix. Always a pleasure.
This particular Publix is lacking in the deli department - they never have the rotisserie chickens when I get there.
Not too crowded...shelves stocked
Always good service and a clean store.
Clean location, great fresh produce. The deli has several good options. The butcher station has a good variety of cuts. Employees are friendly. 5 stats compared to other Publix locations.
I loved this Publix. Nice and open concept with a mezzanine for a quick casual bite. Self checkout available. Deli sits in a circle and looks 👌.
Great store !! Big - very friendly !! Easy in & out !!
Great store, great people, very helpful and positive experience 😀
I love this Publix. Moved here a year ago and being surrounded by three all within the same distance from my home I always choose this one. The bakery and deli staff are super friendly as well. They always try to go above and beyond to please.
Excellent Thanksgiving display with items needed for Turkey day. Same buy 1 get 1 deals as Publix at 12 Oaks Plaza
Always has a great selection and friendly employees. Also has self check out!
The staff was very friendly and assisted me with everything I needed
Not my regular store; but still great. I needed an Rx near my doctor before I went out of town. 10 minutes and I was good to go.
Publix is the best!! Any of them are Awesome to shop in. They have the Best Logo and it is True Where shopping is a Pleasure.
Too overcrowded, so sad Earthfare closed. There should be at least a person temperature checking individuals and making sure they are not above capacity. The fire department would have a field day! Someone should report them. Never going back to this location or Publix again for that matter. Whole Foods here I come.
Always a lovely experience! Despite me being young and in a wheelchair, the employees always accommodate me in the scooter without grumbling. Congratulations to the class of 2020! The youth here have such a good attitude! There
So disappointed with customer service at this location. Bought something yesterday and it didn’t ring up as I expected, came to the store to return as it was more than I wanted to spend.The woman at the desk was abrupt and very unhelpful. I have shopped at Publix for years and years and have never been dismissed this way.I don’t think management would appreciate her treating customers in this way
Great find me part time work stocking or bagging etc
Their subs are awesome
As safe as possible, clean, pretty well stocked, some items over-priced, very attentive staff. I am very satisfied with my visit.
Jordan very professional ... thanks.. the best sub
Best cut flowers
Got some fresh oysters
Always a pleasure to be there.
While I prefer markets that have more than just a token amount of organic foods and produce, Publix does seem to be run well.One nice caveat is they now have valet parking. Valet parking at a grocery store? Thats weird. I would never use that service at a grocery store. However, Im sure some with disabilities or just have other issues might. In any event, I suppose its a nice touch.Most of the staff are pleasant, and seem helpful. So, Publix is a good go to store when I cant get to my organic markets.
CLEAN GREAT CUSTOMER SERVICE FOOD IN STOCK
This store offers great customer service. They have a wide variety of fresh produce, meat, dairy, and seafood. I love the bakery products and deli.
Self check out worked well. Nice to have option. Also they have meals with ingredients and recipe to go.
Good experience, as usual. Only complaint is shelf stocker blocking entrance to an aisle. Caused a bit of a traffic jam.
There is no supermarket that competes with Publix for their fresh produce, meats or prices. Their bakery is the best, for fresh donuts, breads, pies and cakes. Many people order their special event, made to order cakes here. Even wedding cakes!This particular Publix at Lakewood Ranch is “our” Publix. From the manager, Jeff, to all the workers, everyone is helpful and always ready to help. Its located in a shopping plaza with other businesses which is convenient.When shopping for food or any other consumable, go to Publix
My thanks to both Kelly and Ben! They have been very helpful and greet me when I appear at the store. Kelly knows what I like in the spirits aisle and has made some great suggestion. Ben helps packs my items with a smile!
Too busy! Stressed employees, they were short on help.
I have to say that Kelly is an amazing person. Always professional even under the stress of short staffed. Meeting you with a smile and big blue eyes and asking you if you have been helped. That is especially true when she takes her time to check my lottery tickets. What a lady.
Convenient, good selection.
Nice supermarket. No mask endorsement.
The store is clean and organized, there are a lot of people though. This publix is always crowded.
Always a pleasure!
I have been using the delivery service they offerFantastic The personnel that comes is always greatPolite, on time, just a great experience.
Nice clean store. Big selection
Had everything I needed but too many self checkouts.
Great super market. Very clean and the products are always stocked on the shelves. The help is well trained and very polite. They always help you with your bundles to your car. You could be half dead up North and not once in my life did any super market ever help me out with my bundles. Publix is so friendly. Makes you have a good day.
My favorite Publix. Staff is always helpful.
This is the best Publix Ive ever been to! Ive lived in Florida for a couple of months now and this is hands down the best one so far 👍👍 I think all the Publix should invest in the you scan registers/lanes!! They make going to the grocery store sooo much better!!😀
Rude employees. Ordered a sub for pickup at 1:30 this location. I arrived on time and noticed the sub wasn’t in the pickup area, so I asked the members of the Deli counter if they have gotten the chance to prepare my order and they respond with “didn’t get it”. Thinking it may have been my fault for sending it to the wrong location, I check my email for the confirmation and did in fact see it was meant for this location (correct location). Mentioned my findings to the employees and they reply again: “didn’t get it”. Yikes. Didn’t even offer to start making it. Won’t be going there ever again
Nice, new, clean store
Grocery shopping has changed so much, even the products have changed. Whats available is how you structure a meal. The young man who packed, although green, could use some training. Persnickety comment perhaps, but I had it lined up on the belt. Like goes in the same bag as like...
Interesting how they cut employees hours because “they aren’t busy” but then hire new employees. Let the GOOD employees work! You are going to lose great people.
I have a cast from my toes to my knee, Derek bagged my groceries, assisted me to my car and was extremely helpful!! Thanks Derek 😊
Had excellent customer service today from Willie (I believe thats what his name was). Hard to find good customer service with the younger generation and this young man was more than happy to step away from what he was doing to actually walk me to the product I was looking for. It makes the ordinary shopping experience a better one.
Im a regular.
Nice store
Love it.
Love this store! Cody in the deli is the best!
Clean store full of all that you feed with good staff
Seems as though they drop all the new people they hire into the deli, be careful of the BOGO deals, most of them arent really deals
Good food, good service. Their subs are quite amazing at a decent price.
Everyone that works there is helpful and friendly
A little pricey
Not your ever day Publix wow! Very nice, great layout & love that this location is also serving Gluten Free items for those with sensitivities in the Deli & the Bakery also. Will come here more often.
I love this store. The employees are so friendly and helpful. Easy self check out.
Seriously the best Publix. Staff is so helpful & friendly and they always have products in stock! I appreciate the staff going out of their way to show true customer service. Wonderful to shop there!