Mark was amazing! He didnt rush me, he evaluated my wants and needs, and gave me the best price available! Excellent service! Thank you Mark for everything!
Excellent buying experience. Very knowledgeable, no pressure. We were shown what we requested and were given options. Prices were very fair and extremely competitive. We were able to get great quality at an excellent price!
Matthew was a very personable and helpful representative. He listened carefully and answered questions based on what I had asked. . He was honest about what fit within my parameters and did not try to up-sell. My first time in the store, I had to cancel my order and he took care of my cancellation and refund without questioning my decision. I would shop here again because of the honest and respectful service from Matthew. My mattress and adjustable bed delivery are scheduled next week at my request.
Chris the store manager from Mattress Firm was amazing! He worked with me over & above getting me the exact mattress we wanted, a good price & delivery & set up all from my phone!
We had a really great experience with Preston!! & he helped us find exactly what we where looking for to replace our very old bed!! Gave us a few extra discounts and lots of laughs!! Thank you again!!
My boyfriend and I were looking for the perfect mattress. We found one we loved, the downside was it was out of stock but John went above and beyond to look to see if it could be shipped or at a nearby location and after a few minutes he gave us awesome news that it could be picked up at a nearby location!! Overall great experience from the moment we walked in to the moment we walked out. Thank you John!!
I needed a mattress today. I called and it was clearly busy. Guy said hed call me back. I told him fine and thought no way is this guy calling. Sure enough in 5 minutes Chris called back and suggested a mattress that was perfect. We picked it up a bit later and sleeping on it tonight. Very easy process. Great service. Id recommend this store.
After seeing the Matress Firm ads and needing to replace my Stesrns &Foster mattress I went to the store on 14th in Bradenton. What a mistake! While discussing mattress options the phone rang.The associate left me, answered the call and began having a conversation. Needless to say I walked outW
Chris did a very nice job Making sure that we picked the right mattress.Spent ample time never felt rushed great salesman
The salesman Matt, did a great job showing me all the different options and best deals for me...
We just needed a box spring and were in a bit of a hurry. The employee was quick, friendly, and efficient and was able to help us get in and out.
Very quick and easy experience to purchase a box spring and frame. Was very happy
My customer service agent Matt was very knowledgeable and a great help.
Was very impressed with my service from the salesman. If you are in need of a new mattress and you live in the manatee county area I recommend your first stop be the Mattress Firm Clearance Center on us 41 bradenton !
We have used Mattress firm over the years. They are always helpful. They find us the best mattress for our needs.
John is THE MAN! He knows his stuff and doesnt mind answering a million questions. He is patient and kind. A five star rating truly doesnt do this man justice!
We had a great experience. Chris Benoit was very attentive, informative and patient. It took me 3 visits to make a decision and I never felt pressured or rushed.I shopped every mattress store in town and Chris was the most professional with no pressure and always came in with the best price.
Our salesperson was very knowledgeable. He showed us exactly what we wanted.
Excellent customer service, Michael was very nice and knowledgeable, answer all my questions, show me couple options. Overall I would ask for more. You guys are amazing. Thanks for helping me pick the best option for my little one.
They always give me space and ask the right questions. Not to mention they let me lay all over everything.
Great selection and pricing, Chris was very knowledgeable and quick to assist and offer advice and recommendations while allowing us to shop and browse at our own pace.
Matt treated me in a very professional and friendly way. A very competitive service and product. I recommend anyone that is looking for a mattress, go to this store. Thank you.
They are very informative and helpful. Great place to visit and ask questions. Prices are incomparable, lowest in town. The gentlemen who work there are fantastic, funny and a pleasure to be around.
Very very happy with the customer service I received from Christopher. He really went out of his way to fit my needs. He made the whole experience worth it and I would definitely go back.
Every time we go, we are greeted right away no matter how busy. Very swiftly Satisfied and on our way with our purchase with a smile🙏🏻🙏🏻
Very easy to work with. We moved from Ohio to Florida and needed a bed! He was real with us about buying a bed and did awesome with giving us the best pick!
Chris and John were very helpful. I told him my price range and he didnt try to up-sell me. Just wish I didnt have to wait so long for my bed to be delivered. Thats only reason I didnt give 5 stars even though that wasnt Chris fault. But my review is about MATTRESS FIRM and NOT about my salesman
My experience was excellent, I received excellent service. The representative took the time to not only find the right bed for me but also was able to give a great price. I’m 24 just got my own place needed a bed and absolutely grateful for shopping with mattress firm. Thank you for my great nights of sleep 💤
Good service but prices are a little to high price
We were greeted as we came and and the staff were very helpful. They provided me with exactly what I was looking for. The story was well stocked with sanitizing needs.
I was very impressed with their service. They were able to meet my needs with a great price. I am excited to get my new mattress. Very friendly staff in Bradenton, FL.
Great experience. Haven’t shopped for mattresses in years and the staff was knowledgeable and very helpful. Bought my new mattress and will definitely be going back for mattresses for the kids.
Then have everything I needed but overall had great service
I went into get a platform frame for a bed. I was told they dont sell furniture. So I clarified myself. Overall I was not pleased with customer service. I almost left to find what I needed elsewhere. 🙃
We had a good experience at this store. When we walked in we were asked a few questions to get started then we were shown mattresses in the price range I was looking to be in. It was overall a very quick, informative, comfortable experience.
I went to Mattress Firm to get a bed they had a great selection and Im happy with my purchase and they will be delivering it for me Im taking away my old mattress
Chris is the Man! Great deal and excellent knowledge of the products.
Mr. Bill helped me so much! I was indecisive on what I wanted and he was so patient; he didnt rush or pressure me as I contemplated the purchase. Very knowledgeable about everything related to the store.
Chris was very knowledgeable and super friendly. No pressure at all. Went back a second time for another mattress and Sean was great as well. No pressure and super friendly. Definitely would recommend.
Went in to just look and price but the deals were too hard to pass up! Our salesman Christopher was a great help. He was not overbearing and was just there is we had questions. Will definitely be returning for beds for our children!
We were looking for a queen size mattress. Michael was very helpful in our finding the right mattress. We wanted the mattressright away. Michael and Chris assisted in making that happen quickly and at a great price.
Chris was the best sales associate I have ever encounter. He was so knowledgeable, friendly, and non aggressive. Even when we left and didnt purchase a thing from there, he was still very professional. My husband and I left the store, talked about who we wanted to buy the bed from. The pushy guy from Rooms To Go or the amazing witty and charming guy from Mattress Firm. You better believe we went back to Mattress Firm and bought that bed from Chris. He worked with us in every way possible. He was fair and made the deal work for our situation!..... We have two more beds to buy for our house and you better believe that he is getting our business! THANKS CHRIS!!!! YOU ROCK!!!
I had a wonderful experience with mattress firm. Chris was very helpful. I will tell my family and friends to go to mattress firm for their next mattress purchase.
Friendly staff on a busy labor day. Attending to everyone in a timely matter. No pressure sailing, listening to our need and trying to find the right fit. Pleasant experience.
As soon as I walked into the store I was greeted with exceptional customer service by Darryl McIntyre. We came with a long list of things that we wanted in a bed. By the end he gave us everything we were looking for and then some while being way under our initial budget. Darryl also was kind to our children and entertained them while we sat down and made decisions about what exactly we were choosing. It was an amazing experience and we will be referring many people here thanks to him.
AWESOME SERVICE & DELIVERY Darryl McIntyre was our Salesman. He was very polite,knowledgeable about the products & most of all Not Pushy! I went in to just look at beds. And, I ended up buying on Thursday.The bed was delivered on Saturday. Even, the delivery guys were very efficient. Wesley (deliveryman) answered all of my left over Questions. They even took our old bed away.
The order isnt under my name. Its under Jamie Brown. The delivery fee is ridiculous and ended up renting a U-Haul. My suggestion would be going to Home Depot and use one of their trucks Its cheaper than U-Haul but We couldnt get there before 5:00 which is when Home Depot stops renting so then we used U-Haul. The delivery fee at mattress firm is $150 or something around that where renting a truck is only $45 at U-Haul and around $20 at Home Depot.
Greeted with courtesy, superb customer service. Value for money. We were in and out of the store in no time. We found exactly what we needed. Representative was very helpful. Will return in the future. Highly recommended.
I was looking for something on a budget and I will say Sharon worked some magic and she never gave up trying to please and get me what I needed! Very professional. Also, Chris was helpful and both tried very hard to accommodate me. It was a success! Thank you very much
I went in today after going to multiple place and buying horrible mattress in the pass. I was very pleased with the exceptional customer service I got from Kenny today. He help me find the perfect mattress. Kenny was very professional, polite and patient with me. He answered every question quickly and was very considerate of my needs. I’m a very satisfied customer. I will definitely be recommending family and friends to him.
Chris was super friendly and helpful, as has been all of the staff other times we have been there. Straight, to the point, helping make a selection you want without taking too much of your time.
Sharon took my call and completely understood my needs with our purchase! She located it quickly and directed me to the location that had it. I was out of there in 10 minutes as a result. Great job all!
I would definitely recommend this store to anyone looking for a great mattress and great customer service. Darryl was extremely helpful and answered all my questions without rushing which I appreciated so much. He went above and beyond to make sure I was happy. Im very satisfied with my purchase and will be back for any future mattress related purchase.
Chris was very professional, informative and friendly! Excellent experience!
What a fun shopping experience we had! My sister and I went in looking for a twin I saw online for a guest bedroom.. the two employees (I wish I would have gotten their names) were totally personable and fun. Im going back when Im ready to upgrade my current mattress!
Great service! Super sweet guy and super helpful! Worked with the pricing for us and we left both times pleased!
Staff very friendly and helpful. Great prices on mattresses
We walked in and was greeted by Chris Benoit. He was very helpful with finding the perfect fit for what we were looking for. We were even able to get a free adjustable base. We have always used them before and they have always been great. 100% recommend this store and we will going back again to get our adjustable base.
Kenny was so patient and kind with showing me the perfect mattress. He is very good at his job and helping without pressure Great job Kenny
Chris and Louis were absolutely amazing! They were friendly and knowledgeable and they had exactly what I was looking for and it was a no hassle shopping experience!!!!! I will be telling everyone I know to shop at this location!!
Preston offered us many options and was professional. We got a great deal on a good product that was just what we were looking for. Great customer service with very low hassle. Will update/add to the review after our free delivery in 2 days.
Kenny at Mattress Firm Clearance was very helpful! He was very nice and help me a lot in finding the right mattress that I needed. Overall great service & I would definitely recommend to anyone to go there!
Our sales person was very knowledgeable and helped us decide on a great mattress to purchase. Super fast and friendly service!!!
Ordered on phone from Chris in Bradenton Mateess Firm. He was Very friendly, helpful and knowledgeable. I picked mattress out in Pittsburgh and purchased it in fl for our condo. Didn’t get 4 stars because I have not have it delivered yet to review
Fast and pleasant experience. Christopher B is knowledgeable of his product. Thank you again.
Thank you again!
I was looking for a reasonable priced twin mattress set for my bedroom. The salesman was polite and very helpful, patiently showing me the different sets and prices. He was able to find just what I needed for my budget.
Chris and Daryll were the 2 nicest sales people you have. Very efficient, quick, detailed, and knowledgeable! I am very happy with the entire experience. The front line store members are who make your company!
Went there first thing this morning and was met by Kenny. He not only helped determine which mattress would be best for me, but he interacted with my kids and was able to answer any questions that I had. Kenny made the process of getting a new bed stress free and I will be happy to work with him again.Update: Bed was delivered within the 4 hour window and I received a confirmation call. The delivery guys walked me through the adjustable base and were nice and fast. Overall, I am extremely happy!!!
Work with us to get us a good deal out the door 😁
I came here because of its good reviews and I was not disappointed! When I walked in I was greeted by Kenny right away. I told him my budget, what Im looking for in a mattress and he was able to guide me to my best match. When the mattress I wanted was outside my budget, he MADE it fit my budget. He tried his hardest to find any preowned ones in the area and found one that was half the price of the original. When I told him I didnt want to pay more than $50 for delivery he said Alright lets do it for $50! This man deserves every 5 star he gets. Unlike other sales people he actually wants to make sure you are comfortable and happy rather than making money. I cant say enough great things about the service here!
Loved the experience, knowledge, and customer service definitely a returning customer!
I was searching for a mattress after hours and as soon as they opened Joey from Mattress Firm called to help me with my selection. After telling him my situation he really helped me find a good mattress that I could afford. I would definitely recommend him and them.
Very fair prices and helpful staff, Got a great deal on a king size mattress, very happy with my experience
Best mattress place in the city thank you so much for your help I am so happy the have a great night of sleep God Bless
My fiance and I went to our local store looking for a new mattress and what we got was so much more great service and a great deal in and out in 30 minutes with what we needed thumbs up for this location. 14 the street
We just got our sons mattress and adjustable base from Bill and Chris and they were amazing! They were friendly, knowledgeable and so accommodating. We got such an amazing deal and the guys made the whole process enjoyable! 100% recommend mattress firm and Bill& Chris!
Wow. I highly recommend you going to this Mattress Firm and asking for Chris. I can not tell you how happy I am to have walked into that store and met him. He was polite and walked us through every step of buying a mattress. He knew how bad we wanted a mattress and made a way for us to get it after every where else couldnt. Thank you Chris for making the impossible happen. Hope you continue to prosper in life.
Thought it was going to be a pain to search for a new mattress. I came here and spoke to Matt, who guided me through the whole process and ended up saving me some money.
The staff was courteous and very helpful in my selection of a mattress and boxspring.Scheduling a quick arrangement for pickup was also a plus
Great service
Preston Tally was an amazing sales associate. I am a first time mattress buyer and he made the process smooth and painless, as well made me feel very comfortable. Without his smiling face I would have definitely went elsewhere! He’s definitely a great asset to your business!! I will definitely be back and refer all my friends and family!! I cannot wait to sleep on my new mattress! Thanks Preston!
They were timely and professional. I was in and out in 45 min.great experience.
Prompt, courteous service. The way it should be. We will be going back to purchase another soon. Thank you for being the way you are!
Very bad customer service!!!Bought a bed and a adjustable base. My base broke2 1/2 months later. I called in a claim. My base is not fixable, needs to be replaced. Still waiting!!!!I will never purchase anything from this company!!
I worked with Bill who was excellent especially since he was dealing with the most indecisive customer of all time (me). He was very patient and informative and helped me with each of my thousand questions. Great mattresses at great prices, I got a great deal!
Tommy & Preston had outstanding customer service,they both went above and beyond to make sure that we found a perfect fit. They also made sure that we were happy about what we were going to purchase. We found some great mattresses today at some amazing prices!! Who knew finding a new bed could be so much fun. Thank you Tommy & Preston! You made it easy and fun.
The salesman was very attentive, very quick. He knew what I wanted, was quick and loaded it for me as well. Thank you!
Tommy was a TREMENDOUS help to us! We needed a bed in a hurry with a priority delivery date and many stipulations on firmness of mattress and he was able to find us the PERFECT mattress at an amazing price! Super professional and very helpful! We will ALWAYS come to Mattress Firm clearance center and refer our friends and family to them. The other 2 gentleman in the store were very friendly as well! Thank you for all of your help!
Chris is awesome! This is the second time in a year we have shopped with him and both times he has been pleasant and professional! Even though his lunch was waiting we never felt rushed!
GREAT PLACE. GOOD SERVICE AND GOOD PRICES,SALES PERSON VERY FRIENDLY AND KNOWLEDGEABLE!
We purchased two twin hi lo mattresses and box springs this week. Delivery was very prompt and fast with set up and removal of the other ones.. We are very pleased with the outcome and comfort of the beds. We definitely recommend Mattress Firm Clearance to anyone looking for a great price and comfort of their beds.
Store very clean, organized and well maintained. Sales representatives are professional, courteous and helpful. No pressure of upselling.
We initially found the process of mattress shopping overwhelming, but our sales associate Preston Tally was incredibly helpful in making this experience enjoyable. Preston was knowledgeable, friendly, and strategic in the order he showed us mattresses, so that we could logically determine the best choice for us and navigate the hundreds of options. He even stayed past his shift end to answer all our questions without rushing us.
We have purchased multiple mattresses and have had a wonderful experience every time. Chris and team have been very helpful! We would highly recommend them!
Great service! They were very courteous. Eric walked me to my car with an umbrella because it was raining. Michael was very nice and helpful to load my mattresses safely on top of small SUV twice. I recommend any one looking for a good deal and great service to check them out.
I dealt with Preston At the Store and he was Fantastic! he didnt pressure me and we found the bed that fit my budget. I also had my 2 yr. old with me, he was so patient with my son. He even made sure he stayed hydrated, and busy while I was making my decision! great service! Great Store! will go there again to get my Next Mattress!
Our salesman, Chris, was very friendly and knowledgeable. He was helpful by explaining all the differences and at no time did we feel pressured. Thanks Chris.
Darryl M. provides excellent customer service and made our buying process quick & easy! I highly recommend this store for all your mattress needs!