This has been the most amazing car buying experience! A huge thank you to Curtis H for being so personable, helpful, and detailed when it came to buying our new 2021 Jeep Grand Cherokee! We needed a larger vehicle and he helped us look until we found the perfect vehicle to trade in for our Jeep. We didn’t even know there was a Jeep with third seating available! We feel so blessed to have been able to work with him and get our new car! THANK YOU SO MUCH!!

Having been to several Jeep dealers looking for just what I wanted and finding everything but. Looking for right vehicle, at a descent price and a fair value for my trade-in was no easy task. Many dealerships were selling over priced vehicle. Some wanted you to just give them your trade-in for pennies. With Martin Dodge Jeep Chrysler dealership I found what I the Jeep I wanted. The salesman was super polite, showed us around, answered all our questions and treated us with the utmost respect like we were family. Would I recommend them, YES. Would I buy from them again, YES. Thanks guys, (Junior and Curtis) we are very happy with our Jeep and the way we were treated. Keep up the great work ! Ken/Chris Warrick

I have a 2020 RAM and Ive never gone anywhere else for Service except Martin. I called today to schedule an oil change and Im told the price has effectively doubled since April 2021. From $51.00 to $96.00, FOR THE EXACT SAME SERVICE. This is another prime example of a business jumping on the COVID wagon as an excuse to increase prices drastically. Just pathetic and very disappointing. Time to find another option.

Awesome staff, professional, courteous, knowledgeable. The mechanic we had, Mike N., was exceptionally helpful and a brilliant master at his trade!! Will return with all our personal and business vehicles!!

We were in Bowling Green on a trip from Florida when the weather went from warm to brisk. One of the tires on our Jeep showed deflation. We pulled up to the service area of Martin Dodge Jeep Chrysler. The service department was all ready to close for the day, but a man named Mong was kind enough to re-open the big bay door for us. He checked not only the tire that showed being low, but the other three, too. He made sure all the pressures were where they were supposed to be. He was friendly and helpful. What a great employee!!! We were thankful and impressed.

We were on vacation when the check engine light came on in my Dodge truck and it wasn’t shifting gears correctly. My wife googled the closest Dodge dealership and Martin showed up. We called and spoke with the service manager Ed Rast who told us he would get us right in. When we arrived Maung Oo met us and got the truck right in to the technician. They ran diagnostics, test drove it and discovered it was a computer glitch. All at no charge. The entire staff was professional, friendly and efficient. Great experience! Highly recommend Martins Chrysler Dodge Jeep!

When I got there for my appointment the lady was ready to help me. I didn’t have to wait in line. There were 7 people ahead of me so I figured I was going to have to wait forever but in less than 45 mins my car was done and ready to go. I got checked out quick and she answered all the questions I had. I consider them to have great customer service.

Made a appointment with Martin dodge service center on Fri Oct 29, to have my 2015 Fiat checked out due to a check engine light, they took all the information and set the date for Nov 2 at 8am, we received a text from Martin to confirm the Nov 2 appointment, which we did, when we showed up for the appointment, we were informed by there Receptionist that they didnt service Fiats,which is part of the Chrysler, Fiat, Jeep, Ram, family, we were told to take it to a Fiat Dealership in Madison Tennessee,why they couldnt tell us upfront before wasting days of our time, shows that Martin has poor customer service, and makes me leary of doing any other business with Martin automotive.

We are traveling cross-country pulling our travel trailer. The check engine light came on so we had to do something about it, 3000 miles from home. Martin Dodge could have exploited us but they did just the opposite. They worked us into their schedule and got the problem fixed in a couple of hours. They took much better care of us than our dealer back in Seattle.Caroline, in Service, was fantastic!Thank you so much, Martin Dodge Ram!

Worked with Mr. Flood and was taken care of with incredible service from start to end. Covered all the bases of ordering and maintaining the vehicle in clear terms and never tried to bait me into products that weren’t necessary. Thanks again!

Took my 2019 Dodge Ram in for a noise in the backend. My truck is still under warranty. Caroline in the service Department was great to work with and Kept me informed about the work being done. They fixed my truck and I picked it up with no hassle or problems.

Kevin was great!! the whole team worked with seamlessly with great customer service & professionalism.

Great staff!! Very friendly and all around good environment. They supply you with coffee and water while you wait. There are multiple charging ports for any device you have. The service was fast and easy!!! The Manager was on top of everything! She was very motivated, professional and a delight. The staff was friendly and informative. A great place overall. I have been going there for two years now and will continue my business with them.

I’ve been to Martin dodge a dozen times, I have to say that Im always satisfied with what they do. They have a very clean and organized dealership, everyone is very friendly and honest. I had to get my vehicle repaired because I got hit by a dear, so I took it to martins body shop, they fixed up my vehicle so well it looked like I was never hit, Mr. Tucker and his team did a fantastic job. They have a great service shop as well. Mr. Lewis one of the service advisers does a phenomenal job at telling you what your vehicle needs he also recommends whats best for your vehicle. I always enjoy doing business with Martin Dodge.

Excellent experience today. Having a vehicle inspection to be certain it is roadworthy after 18 months of almost no travel. Much faster than I anticipated with very good news and recommendations for service in near future. Highly impressed with the service today.

The folks at Martin Dodge are great to work with. Scheduling is easy, they call if they find any issues that need addressed and are good at explaining whether needs are urgent or can wait safely to allow time to save up $$ if needed. I trust Mr. Hamlet with all my vehicles, and love getting to chat with Jessica when Im all set and paying out. Pricing is reasonable, and I feel like I can leave knowing I got my moneys worth every time!

I had a great experience with Kyree Hunter at Martin Dodge. He was able to help find our perfect match vehicle and was able to get us financed with low payment. I’m not VIP but everyone at Martin dodge made us all feel like we were. They were patient and understanding of our needs and budget. They made us feel like family and not just a number. Overall exceptional customer service! I recommend if you need a great vehicle head done to Martin dodge.

Could not have asked for a more positive car buying experience. My wife and I drove from south of Nashville to Bowling Green and my wife and I were not looking to waste time. Junior could not have been easier to deal with on the sales piece. All the variables were in place prior to the trip so no bait and switch. No corporate bologna just delivering what he said he would and that was refreshing. Not a single issue and more persons in the sales profession would benefit from his demeanor and way of doing business. I can say the same for DJ in the Finance Office. Low pressure, and no guilt or pressure focusing on buying needless products and costly services. Just capable and competent counsel. These guys set the standard and made the experience positive.

This is more of a service center, rather than a dealer. The building is outdated, and the service advisors are stuck out in the shop. The drive through service center is actually the service advisors office and you cannot drive through. I really had no issues with the service center, though communication was lacking. I told them I would wait for the diagnosis, but after two hours I had to go ask what was going on. In the meantime, I went to look at a new truck, but was highly disappointed. There were no trucks in inventory. They said I could test drive a vehicle that was in the body shop, which sounded pretty shady to me. I declined. The sales person only inquired as to why I would even need a diesel truck, which I found to be an odd question. I was just inquiring into vehicles and didnt need an inquisition as to why I would need one.

I went in for the scheduled 20K mile service on my RAM. Received pricing flier when I booked the appointment. When dropping the truck off and asking for confirmation of the pricing, the girl looks up to the ceiling and says, uh, probably $170? The Factory Required Maintenance Guide, which was included FROM THE DEALERSHIP when I made the appointment clearly states the 20K Service is $69. So I declined the 20K service, instead just opting for an oil change. That was $100. Id avoid this dealership at all costs in the future.

Everyone is very helpful and friendly. They do their best to get you in and out and they do a great job! I have been going there for a while now and I always work with Ayonna who is absolutely amazing!!!

The people at this dealership were very helpful. They got us right in and had our truck fixed in less than two hours. Got us back on the road which made us very happy since our truck is our paycheck. Great job!

Had a great tire rotation and oil change experience. I scheduled my appointment online. My car was ready within an hour and with their summer savings coupon, this was cheaper than anywhere else.

Had a fantastic experience getting my new charger there! Junior Flood and Carlos Conn were the best sales people Ive had in any sales experience. Im greatly pleased with my service and even happier with my car. Thank you all so much and keeping sales people like that will make sure I buy my next car from you.

Ask for Kyree he will definitely not let you down…he was great help and he’s a great guy overall…I pulled off in my new car with not the best credit and he still found me something I loved…I thank him and Martin Kia for giving me a chance when all the other Car lots were judging and not even giving me the opportunity to look at cars….Martin Kia is for sure your best bet and Oh once again #AskForKyree

Service was great - specifically Service Advisor, Ayonna Edwards aka Ace. She knows her stuff. She is an asset in the Service Department and reassured us during the diagnosis and repairs of the car. We are pleased.

I was able to get my Jeep serviced very quickly after my door sensor failed. They took great care of me, explained everything and even put me in an office so I could work while I waited. I will be back.

The guys at Martin Dodge want to sell you a vehicle! They will do everything in their power to make sure that happens. I recently bought a 2021 Ram 2500, they had all the paperwork ready to sign when I got there. There was no waiting all day like normal dealerships. My salesman even detailed my truck personally and called me when everything was ready for us to sign. I was in an out in less than 30 minutes. If your in the market for vehicle, Martin Dodge is the place to go!

I went in for repairs for my van but they don’t have the facilities for the high top. Even though they couldn’t help mechanically Ayonna helped me in every way she could with her expertise and getting me on the right path. I will definitely come here when I need repairs on my other vehicle and I would look to buy from here because of her help.

Absolute worst do not buy vehicle there!!!! My jeep in service dept 5 months beforw returned not willing to buy vehicle back service manger Ed straight up liar so is g.m filling better buisness complaint against them how woukd ypu like to pay payment 5 months no vehicle. Do Not BUy Here If ypu want jeep go out of town.

Great service and follow up - Caroline wAs a blessing to deal with. My Ram is my baby and they took great care of my baby.

I am a man of little words. I have to say my whole experience from buying my vehicle from start to finish was exceptional.

Junior helped us a lot! So did Carlos! We realized there was an oil leak on the vehicle we wanted and they immediately took it over to get it fixed. It ended up being the rear main seal. They then gave us a really good deal on a warranty because of the issue to ensure we’re taken care of if something else does happen.We traveled from 2 hours away to get this vehicle and We had to wait to get it because they had to order the part to fix it, so we set a time up to meet in the middle to pick it up. That way we didn’t have to drive all the way back down. I’m glad we went to Martin Auto and will for sure look at doing business with them again in the future!

Service personnel were courteous and efficient while servicing my charger Hellcat last week. Invoice was gone through in detail before I checked out.

Parts dept was unprofessional. I have a dented drive shaft on my truck, so I ordered a new $1200 drive shaft. The box the drive shaft was in looked like It had been used 12 times. I mean was literally falling apart. So obviously I asked if we could open the box to make sure It wasn’t dented ( I don’t need two dented driveshafts) only to have the parts dept guy roll his eyes and tell me to “go ahead”. It made me feel like i was an inconvenience to him? I just thought that was so rude. If I didn’t need the thing soon I would have to them to send It back after that and gone elsewhere. Won’t be back.

Great people. Great experience. Theyre the only people I trust on my car.

The workers are so friendly and respectable the quality of service is always more than what I expect. I feel they give above excellent work and customer service!!!

Had recalls n they didnt have parts. I gotta wait 7 to 10 days n go back. Wasted my time n gas. They could have texted or called me before I drove all the way there for nothing. ☹️

Changed my appointment three different times, hauled our truck up there to be told the part didn’t come in. Extremely unorganized and unprofessional.

Repair customers and used car buyers beware! The service technician damaged another part repairing our steering pump. Guess since it still worked, pulley just wobbled a bit, they thought it was ok to let us roll out with it. 6 months later new pump failed, accessory belt destroyed, metal pieces in reservoir all due to wobble. Our cost=$563 plus 4 weeks without car and they directed fault at everyone but themselves. -Disappointed

Mike Napier, master tech mechanic, did exceptional work on my 2010 GMC Denali. He diagnosed and repaired or replaced items for work that needed to be done on my vehicle. Courteous and friendly employees. You cant beat Mike Napier for proper trustworthy work done on your vehicle!

Not often do you relate car trouble with the best part of a work trip but I can honestly tell you it was. Jessica and her team are all about customer service. She intently listened to my problem, pulled a mechanic off of his work to see if there was a “quick fix” common with my type of vehicle. They were honest and upfront from the beginning. They quickly diagnosed the issue and also advised outstanding services that needed attention. I purchased my car, used, roughly 2 years ago and was unsure if any of these services had been performed. She quickly checked and advised there were no service records to indicate the services were ever performed. (An efficient running vehicle is key with my profession so keeping up with recommended routine servicing is essential). I went ahead with the fix and additional services as I trusted it would be handled correctly and to the highest quality. The part was ordered & recvd, and installed along with the additional work AHEAD of schedule. And I wasn’t the only one needing service that day...lobby was crowded, people coming and going! If I plan accordingly, I will use this shop for all future service...BTW this shop is 200 miles from my house. Kudos to the Martin Chrysler Jeep Dodge team!

Salesperson Curtis Hockersmith is just a lovely person to get a deal with. My husband is ecstatic with his new TRX

My entire experience from the first conversation until I drove my new car off the lot was exceptional!!

Purchased a 2015 Honda Odyssey with the fast friendly help of Junior Flood! Great car! Great price! Great service!

Fantastic Sales experience and excited by our purchase.

I had been on the hunt for a vehicle for a couple of months and I called Martin KIA of Bowling Green and the staff were absolutely amazing! I will definitely work with them again in the future!

I bought my first truck from Curtis! The service that I was provided with was phenomenal. I was at ease during the whole car buying process and would recommend Curtis to anyone looking for a car.

Bought a used truck. Truck had lug locks on the rims. Unfortunately I didnt get the key. Previous owner said lug key was in glove compartment. I recieved the run around and then was told theyll charge me hundreds of dollars to remove them. I never recieved a call from any of the managers or salesman.

Went to buy new ram truck. Sales man was nice and he brought out some man from behind large desk in show room some kind of manager I don’t recall his title. They both talked a good game. Salesman was supposed to send me some info. Never did. I sent a text to him reminding still no reply. That man from desk was to look for a truck. He asked I send him some info I emailed him. Did not hear back. One more email and still no reply. I guess this dealership did not have time for me if even cared enough to call back. I’ve always heard less than good things about this place and now I know it is true.

Traveling through the Bowling Green, Kentucky area I realized my oil life was getting very low and found the Martin dealership which was a huge relief as I would never trust my car with a quick change corner shop. Service rep Jessica was able to get me in within my time constraints and the service was completed thoroughly and extremely fast for a dealership at about 25 minutes. I looked over the work (I typically do all oil changes and repairs to my cars within reason) and everything looked good with a fresh oil filter, fresh oil, no mess, and oil life monitor reset. Back on the road with minimal setback or stress. Thank you Jessica and staff at Martin!

Jr. the sales man was great he cared about the concerns I had and worked hard to get me what I wanted and the payment I wanted they don’t force or push you into getting things you don’t want or need thanks Martin’s

I would give zero stars if I could. This has been one of the worst experiences of my life working with this dealership! Do not buy a car from them do not get your car worked on. When they make a mistake they will not own up to that mistake. There solution is to charge you for more parts and labor to fix the same problem. When you want to talk to a manager, the manager will not call you, they are a joke. Go visit a local mechanic it will be cheaper and better customer service.

Here is a picture of the car that my son was killed in April 5, 2014. He had bought this car from Dewalts Auto Sales in Bowling Green, sad thing is the car should have never been sold to my son cause the cars title was still in Martin Cadillac. He wasnt the only one that lost his life that day, his friend Craig Armstrong died too. Craigs father is suing my sons estate which is not fair to me while I sit here trying to understand why that car was still in Martin Cadillacs name and not in Dewalts or even my sons name. For the mistake in your behalf two young men lost their lives. I struggle every day, I miss my son so much. Im not a rich person, I need the money from my sons estate to get a handicap van for my husband, John Wayne would want me to use it that way and to find a handicap place to live cause the house we live in needs allot of repairs that I can not afford to fix.Donna Elmore, AdmxJohn Wayne Elmores mom

Very professional service, good people, friendly staff. Very pleased with getting both our Jeep and Dodge vehicles serviced there. I wont take them any place else except for Martin Dodge Jeep Chrysler in BGKY.

Quick friendly service. Had my Jeep in for recall work recently.

Truly excellent service. They actually worked to reduce my bill, without me asking, everything was done in a timely manner and everyone was very friendly and ice to deal with. Highly recommend

Took my car in for regular service and they did a great job. Very courteous and professional.

Very professional and did a great job in all aspects of the sale!!! Go to Martin for your next vehicle!!!

First time new car buyer. Super nervous about the whole ordeal, even tho Im in sales myself. Kevin and everyone at Martin Kia in Bowling Green was amazing. No pressure at all, everyone was very knowledgeable, and patient with me. Highly recommend them!

Bryan and his team are top notch and made the entire process enjoyable. I highly recommend giving them a chance at earning your business.

Jessica gets the job done every time and is the best to work with!!!!

Chrysler service leaves me very frustrated ( again). 1. Recall on air bag resulted in Chrysler cutting the medallion out of the steering wheel air bag, leaves 4 holes and nasty looking indention. Hardly a fix.2. Waited 3 hours for a simple oil change and to evaluate items that should be covered on warrantee. Chrylser magically terminated the warrantee on there technicality and they say we have no alternative. They provide no access to regional management and no location to appeal. This is Chrysler unlimited bumper to bumper warrantee that we paid over $3,000 towards when the van was new.Many of the associates were nice and understanding, several were rude and just not into customer service. We will be finding a different service dealer.

Great Service. Love the Rewards. I have taken every Jeep Ive had here.

I recently bought a vehicle at Martin and I could not be more pleased with the sales and staff! I came in with less than perfect credit and they were happy to take my business and find me a vehicle that I not only qualified for but loved as well! I was taken very good care of by so many of the members of the sales team as well as the finance department and I left with a huge smile on my face. I will never go anywhere else to purchase a new or used vehicle! I would recommend Martin to anyone looking for a positive experience with a wonderful outcome for all of their car buying needs. #happycustomer

We went to just look but fell in love with a diamond black 2020 Ram Big Horn. It had everything we wanted plus more. Drew, our salesperson, was the BEST from the get go. He even helped me into the truck, for our test drive, because my legs are so short. Ha ha. He spent time discussing everything. We asked to take a day to decide and he was very okay with it. The next morning he checked in with us thanking us for coming in and asking if we had any questions. We went back to the dealership, took it for another drive and committed to purchasing the truck. Drew spent time answering any questions/concerns we had making sure we were happy with the deal before signing anything. He also added the running boards, which will definitely aid my getting into the truck. Once the running boards were put on, he sent pictures to us. Drew was awesome, pleasant and a joy to work with. He gave us the names of places to get the bed liner and top done. Drew even called the liner company to get all information for us. We recommend hands down purchasing your vehicle from Martin Dodge and asking for Drew Shirley as your salesman. He and the manager, Mark, were like talking with family. At no point did they show any signs of frustration with all the questions we had.

I brought my Dodge Ram 1500 in for a software update on my transmission. The employees are friendly and helpful and do their job in a quick time and do it successfully. I also talked to the body shop about doing a minor repair on my front bumper. I already know this is where Ill have the work done because I love this dealership. Thanks again Martin Dodge Jeep Chrysler in Bowling Green. Keep up the good work.

I wouldnt go here if you need service work, especially a diesel. Bolts left out, torn wire harnesses and installed a faulty part and tried to pass it off as good and blamed it on another parts fault. They did fix everything but so dissatisfied.

Worst experience I’ve ever had with a service industry in my entire life. If I could give negative stars I would have. I’m currently in the process of finding a towing service to get my truck towed to another automotive service center. I’ve never in my lifetime felt less important to a company then this company has made me feel.Literally if I had the time I would write the whole story out but to save yourself a major head ache and more frustration then what you already get from having a broken down vehicle the last thing I would recommend you do is take it to be serviced at Martin DJCR service department. I’ve literally had to call these people 6 times in the past 5 days to find out they don’t even know what’s wrong with my vehicle.Anyways just don’t waste your time ever taking your vehicle to the Martin service center unless you want to have more frustration in your life.

Fast, friendly service department. One small glitch but it was handled efficiently and professionally and is much appreciated. I purchased a new Jeep Cherokee this year and from sales to first servicing, the folks at Martin have proven to be top shelf. I will continue using them and their products in years to come.Now the second servicing is on the books and still, top shelf service and friendly staff.

Very nice sales people

I recently purchased a vehicle from Martin Dodge and I couldnt be happier with the entire process or the people that I dealt with. Haleston Flood Jr was my salesman and he was amazing from start to finish.

Very friendly and work with us. Made such a deal we had to leave with a new vehicle.

Great service. Everything was done on time.

Great customer service. Very professional

They were so helpful! My husband has been looking for a specific part for his older jeep for quite some time. They were able to help him order the part (a second one) and even had one in stock!

I highly recommend these awesome people if youre looking for a vehicle. They will go above and beyond to help you. I just got a new vehicle and my credit wasnt the best. Ask for Curtis:)

I love my new vehicle other than the wheels. I was lied to about be able to get new wheels for my vehicle, you can’t find any for it and I’m certain they were aware of this. I tried to have them exchange them and they insisted that they couldn’t, but would try to find me new wheels for it. My own fault I know, I should have never left with the vehicle until completely satisfied. I took the word of the sales manager since this was the third vehicle I had purchased from them and satisfied with each one before. The wheels look like spare tire wheels, the cheapest ones you can buy. I will not be a returning customer, unless they fix this issue.

Very nice and friendly Jessica Forshee work with

Hemi need i day much more great people prices and even better mech techs cant go wrong

Very friendly and super fast service.

I only have one issue with this place i have brought my Dodge in for service 3 times now and no one ever keeps me updated I end up calling and getting a run around until finally I have to show up in person to see what is going on.

This was a great experience, the dealership worked very hard to put me in a vehicle and we more than helpful with my trade in value. I definitely reccomend going here for.your next vehicle purchase. Curtis our salesman had a no pressure approach and was more than helpful.

Smooth and seamless trade. Deal worked better than expected!

Thank u service department and mechanics for the great service and knowledge of my car and speed of service like always great friendly people

The guy that helps me is a very good person and Godly man!! Great service

Always have a great experience here.

My experience at Martin Dodge Jeep Chrysler was perfect. The entire staff treated us fairly and kindly. The car we bought was incredibly clean and just as described.Our salesperson was Selena. She made this entire experience SO much easier and more understandable than with my past experiences at other dealers. Since this was my first time buying my own vehicle, she had to explain A LOT to me about the process. She was patient and explained everything clearly. At one point, I had to go home (an hour away) and get a document I needed. We didn’t know if I’d be able to get back to the dealership in time, and Selena offered to come out to my house to get it! She went above and beyond to make this experience as smooth as possible. I can’t say enough how helpful she was!

My experience with Martin Dodge Chrysler was great, everyone I dealt with was more than happy to help me get the vehicle for my needs. From the sales people to the finance department I truly felt important to each one of them and I highly recommend them for your automobile needs.

The staff were very friendly however it did take them 4 hours just to look at my Jeep. And I still have a ping pong ball sound when I sometimes shift gears it could be my back drums since they still need to be replaced other than that. The staff there were really nice I would still go there again for my back drums

Martin DJC did great helping me find my new car. Curtis helped me get my new car which was exactly what I was looking for ! My family has already got two cars through them and we will be returning customers in the future :)

My experience at Martin Dodge Jeep Chrysler was welcoming. They really do try their hardest to get you the vehicle you want. They pulled through for me most definitely. Ask for Curtis Hockersmith he was very helpful, understanding, friendly, and responsive.

Easiest purchase I ever made. Martin Kia goes out of their way to see that you are getting your best deal. Super people to work with.

Oil change was free however last time they tried to get me to buy tires and were going to charge me over 1,000 dollars. I went to discount tire and got the same set for half price. They told me again after I just got new tires they need to be replaced soon lol. They are just wanting your money here! Run and go else where!

They had a great sells team i highly recommended you see Curtis or Drew for sales they are great and friendly people and very knowledgeable too

They treated me well, and handled the needs for my vehicle professionally

Martin’s service writers were very courteous and didn’t keep me waiting. The service department took care of me promptly and had me back on the road in no time.

I had the best experience buying a car! I will definitely recommend to anyone looking to buy. Our salesperson, Curtis, was very helpful! He knew every little detail about the car and went above and beyond to make sure we understood and really knew what we were getting. He got us a great deal and put us in a car we really love!!!

Excellent service! They let us know about a re-call on a part in our vehicle s engine.

The service department is amazing. Jessica is always ready to help me with whatever question I have pertaining to the services needed to keep my vehicle running smoothly! I appreciate Jessica’s help recently with getting me a great deal on my tires!