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Auto Group
2929 S, US-89 Suite #2, Bountiful, UT 84010, United States
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Auto Group
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Da
Review №1

Absolutely phenomenal service and cars.I can honestly say that I felt more taken care of by the team at Auto Group than any other dealership I have ever worked with.They went above and beyond in every aspect of my experience. They even found the EXACT car I had always wanted. They are the real deal and the absolute Dream Team. If you are buying a car or needing work done, these are the guys.

Be
Review №2

I had an oil leak issue. I was told at another place it would cost about $1300 to fix. I took it to them and they said if it was that issue it would be about $500-$800. They said they found the problem and it wold cost about $350. But it was easier than they thought and they only charged me $150. I was very appreciative of there honesty and I would recommend them for sure.

Fr
Review №3

Hands down top quality dealership and mechanic shop in Utah. Words can’t even express how happy and blessed I am to have met Dillon and his shop!! He will take amazingly great care of you and your car when you need it. I didn’t buy my car there but was told to go to him when I had minor issues with my car and was the friendliest guy I’ve ever met and told me what was wrong and fixed right there. His crew he has are super friendly and know what they are doing and that’s why I really recommend going to him if you want to buy a car from him or get a vehicle fixed. Thank you Dillon definitely bringing my car to you now one.

Ki
Review №4

If I could give zero stars I would!!! BUYER BEWARE!!!! ABSOLUTELY CRIMINAL BUSINESS!!!! THEY WILL LIE AND CHEAT!!! NOT BBB ACCREDITED!!! DO NOT TRUST THESE PEOPLE!!! I WAS PROMISED ENGINE ISSUES WOULD BE FIXED BEFORE I PURCHASED A VEHICLE AND AFTER 2 MONTHS THE EXACT ISSUES CAME UP AGAIN!!! THEY EXPECT ME TO PAY FOR REPAIRS THEY WERE SUPPOSED TO DO BEFORE PURCHASING!!! CRIMINAL, CRIMNAL, CRIMINAL!!!!!! PREVIOUS MANAGEMENT SEEMED TO BE DECENT BUT TURNED OUT TO BE A CON AND THE NEW OWNERSHIP ISNT ANY BETTER!!! DO NOT DO BUSINESS HERE!!!

Em
Review №5

I can’t say enough good things about AutoGroup!! I recently bought my beautiful, blue 2014 BMW 750LiX here, and I love it so much! I found this car online and when I went to the shop to look at it, I was expecting a creepy sales guy to try and take advantage of me and I couldn’t have been more wrong. When I showed up to the shop, it’s a clean, open and transparent atmosphere and the owner Dillon came out to greet me with a big smile. He could tell that I was super hesitant to make such a big purchase and he took his time and answered all of my questions and made me feel comfortable. When we took the car for a test drive, it was such a smooth ride with a ton of power! Dillon showed me all of the special features it came with and reassured me that if I ever needed anything, he was only a phone call away. And sure enough a few weeks later I had forgotten some of the tips he’d given me and when I called, he was so friendly and helpful. And when my service light came on, I called him and he was able to squeeze me into his schedule the next day to do my oil change and included a complimentary detail that brought my car back to life. This car has been amazing!! It’s not only reliable and safe, but so fun to drive and I love the looks I get from people when I pull up somewhere. This was the best car purchasing experience I’ve ever had and I would recommend AutoGroup to anyone for their auto needs. I know who I’m going call when I’m ready to upgrade!

Ti
Review №6

These guys sell top notch cars. All of their cars are seriously flawless. Team couldn’t be more friendly, knowledgeable, and good at what they do. I drove over an hour to get to them, just because of the reputation I have heard about, and I am so happy I did. Highly recommended to any and all. Check these guys out.

RA
Review №7

HIGHLY RECOMMEND. I found this dealership online and was immediately attracted to it when I saw the google reviews, I have taken multiple cars in to be serviced and had performance done, and have always been very well taken care of and left satisfied. Not only does the owner (Dillon) and the staff, do good work they are great people and are willing to go the extra mile to help their customers.

Jo
Review №8

While my experience has been a bit of a difficult one I cant walk away from it saying that I am displeased, which is why I would still give Dillon and his team a 5 star rating. They have not only been very friendly along the whole process, but they have gone out of their way to make up for any perceived shortcomings in their service. If I were to share all the details of my experiences it would make for a Very Long post. In short, there were a few different problems that were unforeseen with the vehicle when I drove away with it. Over a period of weeks, one particular problem persisted. Dillon and his team had my vehicle a period of weeks working on everything they could to resolve the issue. In the meantime, Dillon set me up with another vehicle so that I wasnt stuck trying to figure out rides everywhere. This is one example of how I feel they went above and beyond. In the end, everything is running great now with the vehicle! I really appreciate everything Dillon and his team did for me, and how professionally they handled the situation and treated me. I would, and already have, recommend them highly to anyone looking to buy a vehicle. Thank you, again, Dillon!

Da
Review №9

Very cool and friendly people. they added a new downpipe to my 335i and gave me a good price and got it done at a timely matter. well educated in the world of BMW. very cool car selection as well. will come here more often for my build

Ta
Review №10

Auto group is one of the best dealerships and mechanic shop Ive ever been too. They are all very respectful and honest. They all have reall good knowledge about all these cars and I feel more than comfortable with having them work on my car. Hands down best place ever.

Ni
Review №11

Definitely 5 stars for AutoGroup, with everything from simple maintenance to performance upgrades these guys are where it’s at, especially for high end euro vehicles. Great customer service and very honest pricing. Highly recommend

Du
Review №12

This is a destination location that is a diamond in the rough! The owner Dillon is amazing when it comes to customer service and dealing with imports. I highly recommend this shop for all your performance, sales, and service! Wish I could give more stars!!!

Za
Review №13

Hands down best place to buy a car! Service is amazing and super friendly people. Really recommend them.

Sa
Review №14

Highly recommend this shop for any European car repair and/or buy! Dillon is very knowledgeable and super insightful on any questions you may have. I had my Audi serviced many different times at Audi Salt Lake, Cutrubus Audi, Makes & Models and many others that could never figure out the misfire issue I had. Luckily I found Auto Group and now my Audi runs as if it drove right off the lot with 0 miles. Thank you Dillon and your team at Auto Group!

Dr
Review №15

Really impressed with the professionalism and quick turn around. These guys took care of me on short notice and did a stellar job. And on top of the great service they came in nearly $1000 cheaper that the other two shops who quoted my repairs. Will be going back for all my car services.

Se
Review №16

Great Customer Service! Im very happy I went here. They did a great job and are very nice! I will come back again. :D Tell them Tia sent you

To
Review №17

These guys do so much more then just sell cars. Their ability to diagnosis and take care of engine and electrical problems is amazing. I brought my car to a half dozen other places trying to fix my electrical problems and nobody knew how to fix it but at AutoGroup they were able to trace down the issues, replace the modules that needed to be replaced and I couldnt be happier with the care and service I received here. Thank you so much, my car runs beautifully now. Regards, Craig.

Am
Review №18

Dillon and Cooper are highly qualified. They can figure out what’s wrong with your car and then get it fixed right away. The customer service is great!! This is my new auto shop. I will send all my friends and family to them.

Te
Review №19

Love this group! I got a very nice car for a great price and their customer service is exceptional. Five stars all the way.

Dy
Review №20

I bought my 2005 BMW X5 to them they did A tremendous job not only did they do an amazing job getting my car running again when I was told it was toast by another shop. but they did a full detail inside and out completely complementary and I’m talking a full detail like brush marks in the carpet. I send all my friends and family over to these guys there awesome!

Ga
Review №21

I had stopped by to talk about a car Ive trying to sell for a long time. They were very cool and clear with everything we had talked about. For the first time ever, I didnt feel pressured to selling or buying a car. 100% recommend to anyone.

Ai
Review №22

Most definitely some of the best people to work with when it comes to getting work done on a car, Dillon the owner is always happy to help and has a great attitude and an even better work ethic. Him and his crew always kill it whether its a tune or rebuild to even just tightening a hand brake these guys know whats up.

Je
Review №23

I brought my Ford escape in to Dylan and his team, it was having mechanical issues that had been recurring for the last 4 years, which no one was able to fix. They had incredible customer service and were extremely quick to diagnose and fix the problem. They were very fairin the pricing. All around great people. I definitely recommend Dylan and his team. If you have any issues with your vehicle or in the market to purchase a new car, no need to go to the dealership, go to Dylan!!!

Ch
Review №24

These guys really were awesome! They were able to help with everything I needed with a great attitude and customer service the whole time. I highly recommend.

Te
Review №25

Honest, reliable and overall good people to work with. Super happy with my purchase of my GL450. Definitely a repeat customer. Thanks!

HA
Review №26

Honestly one of the best experiences I have had with car dealerships. The owner Dillon is a very friendly, good guy that strives for honesty and transparency with his business and clientele and his reviews speak for themselves, 10/10 would recommend checking this place out!!

ma
Review №27

They have the best service and can help you find any car youre looking for! They are amazing at repairs and will do it cheaper than most places around!

Je
Review №28

So helpful and caring, definitely the best car buying experience I’ve ever had. Thank you so much!

Co
Review №29

Dillon and his crew are great people. They provide a terrific product and superb customer service. Thanks again for everything.

Ju
Review №30

These guys were great to work with! I ended up with a high end car for a great price! Highly recommend!

Jo
Review №31

I had an amazing experience with autogroup, they have an extremely kind and helpful group of employees and I would definitely recommend them to others and come back in the future.

He
Review №32

Amazing place for repairs or if youre just looking for a clean ride. Best shop in Utah.

Ma
Review №33

Highly recommended Auto Group the owner Dillon got me hooked up with a BMW X5 m drove it from Utah to Los Angeles 10hr drive no problems .Thanks Dillon!

ch
Review №34

AutoGroup has been the best shop hands down for maintenance on my bmw. The prices for work are way better than bmw murry. This shop is all about fixing what actually needs to be fixed on your car not over charging you for un-need repairs like other import mechanic shops. Auto group has the most integrity of any dealership I have come across in utah. The owner stands by his work and does not let a car leave his shop that has issues which is more than I can say about other dealerships ive been to.

Ar
Review №35

I dont usually go out of my way to write a review but this service experience truly deserves one. I first brought my BMW to Dillion for a pre purchase inspection before i bought, where he confirmed that the car was word for word mechanically sound, alright cool i purchased the car. Exactly 6 days later i realized a pool of oil under my car when i walked out to it in the A.M, immediately i called Dillion pretty concerned on how that could have happened, he told me to bring it down to the shop so he could take a look at it. In safe measures i had the car towed to his shop instead of driving it. The next day i got a call saying that they had diagnosed it and that it was just a oil drain plug leak. I drove the car home at around 5.pm that day, the next day i started the car and pulled it a couple feet forward to find yet another pool of oil under my car, how could this possibly be Ive had the car for less then 24 hours and drove less then 30 miles.The next day i had the car towed down to his shop yet again. I was re diagnosed with a oil pan gasket leak ($1250 fix) HOW DO YOU MISS THIS IN A PRE PURCHASE INSPECTION i decide to let them go ahead and make the repair they had my car for 4 days and then told me it was all ready, picked the car up paid Dillion $1250. The next morning the car is leaking oil yet again, I call Dillion very frustrated explaining that the car is leaking oil again and that i felt i had been screwed over. Dillion has my car towed to his shop out of his own pocket. Dillion then explains that it was not done correctly and that he is going to have to re do it. When i finally get my car back there is a whole new problem present that was never there before they had my car for 5 days. (Thats same day one of his employees bragged to me about how he was doing burnt outs in a customers m6 RED FLAG) any way Dillion led to blame this new front sway bar end link problem on the people who towed the car (who he hired to tow it) With the car making a very loud noise from the front suspension he told me to drive the car home and that he will order the new end links.A couple days later i came back to get the endlinks installed and paid $170 in parts and another $100 in labor just for that not to be the fix again. Ridicules. Finally Dillion realized that he didnt tighten the new endlinks properly and that infact it was the end links. Only took new sway bar bushings and 2 more hours of labor!! Finally when i asked for a refund on work i payed for and never received he refunded me less then half like i wouldnt notice. I texted him saying i need the rest of the payment refunded or i would leave a bad review and he threatened me, So un professional.there is alot more i can add but no need.All his reviews are employees and friendsdoesnt take more then face book to figure that out!

Br
Review №36

Bought a WRX from Auto Group and they have done multiple repairs on my car for free!! Best service you will ever experience!! Whenever I have a problem I know they have my back! 💯

Br
Review №37

Great service! Walk you through every detail you need to know. Awesome people there.

An
Review №38

Everyone that works there is super friendly and are willing to help you with almost anything my car got wrecked and that day they took It in to try and help one of the best shops I’ve ever been too!!!

Ja
Review №39

Every vehicle owner needs to pay attention!!!!! This is where you need to bring your business. These guys are the real deal from top to bottom. These are the professionals you need on your side for all of your automotive needs! If you have a vehicle theres a little thing called PREVENTIVE MAINENANCE and you need to take care of your vehicles. These are the guys to bring your cars to to keep your cars running in top shape. Their mechanics are AMAZING and I am proud to know these guys. They have earned my business and they desesrve to earn all of your guys business as well! Talk to Dylan hell find you the car youre looking for! Love these guys to death go check them out!

N
Review №40

Super impressed with the customer service here! Christian made me feel like Im family.

Al
Review №41

Very helpful and very detailed group they worked on my car with cheap and great prices and they explained everything they We’re going to do to my car before they did it and gave me pricing before hand too very pleased with how they helped me and will for sure be coming back.💯

Er
Review №42

We didnt make it easy buying from out of state but thankful for all the communication between Dilion at AutoGroup and Sindey at the Credit Union for financing. My boyfriend and I got such a dime. We are very pleased. Dilion went above and beyond for this to work for us including picking us up from the airport. Thank you guys so much! Definitely will keep an eye out on your page for next time you have something special that we may need to add to our family, and will ABSOLUTELY recommend you to our friends.

Ga
Review №43

Great prices, amazing service, just all around awesome experience!

Ir
Review №44

Great spot to buy if you want quality and a good price

Br
Review №45

Highly recommend! They really know their stuff.

Da
Review №46

Great service and a great experience, definitely would recommend this place to everyone!

Ja
Review №47

Awesome customer experience and an even better vehicle, 10/10

Ga
Review №48

Dillon and his crew do a top notch job!!

sa
Review №49

Fantastic service from fantastic people!

De
Review №50

Great service!

Information
11 Photos
50 Comments
4.8 Rating
  • Address:2929 S, US-89 Suite #2, Bountiful, UT 84010, United States
  • Site:http://autogroupbountiful.com/
  • Phone:+1 801-668-4009
Categories
  • Auto repair shop
  • Car dealer
  • Car repair and maintenance
  • Mechanic
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Highlights
  • Women-Led:Yes
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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