Brandon did an outstanding job on my car. I was stranded and my battery was dead and he cheerfully helped me right away. I got excellent service and ended up getting a new battery. The entire staff was professional, kind, and very knowledgeable. They were so helpful. I have total confidence in Brandon and TUNEX in Bountiful. It’s rare that you can find a business you can trust with your car. I highly recommend this company.
Ive been taking my vehicles to Tunex in Bountiful for over 10 years. Brandon and the team there have always been helpful and professional. They get the work done right and they do it quickly and at a fair price. For excellent service on your vehicle, give them a call or just drop in. These guys are awesome!
I had a dispute regarding some of the repair done on my truck. Tunex worked with me to resolve the issues. I am very happy with the outcome and pleased that Tunex listened to my concerns and resolved them.
We were on a trip from Montana to the SLC area and having engine misfire issues. I called the Tunex shop on a Saturday morning and talked with Brandon. He said get here ASAP and we will try our best. They got us up and going in about 3hrs. He was absolutely accommodating, professional and knowledgeable. These guys saved our whole trip! Thanks Brandon for being one of the good guys in the world!! And thanks for assembling a stellar team! Million Stars!!!
I took my conversion van for ac recharged and after job was done they left my vehicle on the side of the road behind the shop. When I went to get it it was unlocked and with the hood opened. I should have taken pictures. The ac wasn’t working after their service, took the vehicle back and Brandon told me it was a major leak in the system, however he told me that after he charged me over $200. I don’t recommend this place, it’s pretty expensive and it seems they just know how to do basic mechanics work.
I went to this location for 1st time for emissions and licensing. The employee I dealt with was courteous and performed the test quickly and professionallyI would recommend
Was on vacation when we noticed fluid leaking from the engine. We called and talked to Rob he told us to head over right now and he’d get it in. They were able to diagnose the problem and get us back on our vacation. Thank you!
Been coming here for years. They do a great job and trust there advise and opinion.
The place to take your jeep TJ. They understand jeeps and their check engine lights. Have had great luck with them, they are quick, find and fix the issue, price.is really good. What more can you ask.
Brandon and the staff are very knowledgeable.I have been coming to this location for years.
Been taking my cars here for years. As a female with no car mechanic knowledge it’s hard to know who you can turn to for repair work and have it be honest work and not be given the run around or told things that needed to be repaired that didn’t. I’ve found that honest work with Tunex. The mechanics, the owner Rob and manager Brandon have never failed to give me anything but straight answers. Never pushed me to get anything done and have always left that to my choice. They do great work and always get the repairs done as fast as they can. I can always rely on the guys at Tunex.
They managed to get me in, last minute, even though they were booked for weeks. Managed to fix my car in less than an hour. Very nice and very professional. Didn’t try to sell me anything or exaggerate what I needed to pay to make my car run. I recommend them to everyone in the area!
Im a female and they take excellent care of me every single time I go in there!
Always do a good job and I trust them to be honest. I compared prices and they were considerably less.
Very slow and I had an appointment
Weve been going here for years now. Always friendly and fair. They always explain in detail what and why your car needs to be fixed. Theyve always been honest with me. I take all my cars here. Theyll recommend parts based on how old your car is or if youre on a budget. Just great guys all around.
These guys are the best. I take all my vehicles to them.
Cant say anything bad about the boys at Tunex! They are honest, fast, and good mechanics!
I’ve used a lot of auto mechanic shops over the years. These guys are by far the best. They take exceptional care of my limo, my Chevy 2500 HD, and my daughters cars. They have always under promised and over performed. Anytime they can, they do same day service. Brandon, Rob and the rest of the crew, great job guys! I highly recommend them!
Alignment on my car was bad but these guys made it worse and bent my back wheel and steering wheel is crooked now...Since their alignment comes with 3 months of warranty they said thats all they could do...they wont fix it anymore.Brandon said theres nothing i can do for you.I was their customer for 6 years i will never go backAnd i wlll make sure none of friend or family members go there.
They were very knowledgeable and great customer service.
Brandon and Rob are great. They are always friendly and respectful. They give me information about my car but dont pressure me to buy anything unnecessary!
Reasonable prices and great service
I love Tunex Complete Car Care, they always take great care of me. Very fast and professional. The owner, Rob, is very trustworthy and honest. The mechanics there are very professional. I highly recommend Tunex for all of your vehicle repairs.
Ive taken several cars here over the years and have been quite satisfied. I feel that they have always delivered a complete diagnosis at a fair price. From my experience with other mechanics, they are also quite fast. Most issues have had same day return and I love that. No one wants to be down a car! My most recent experience also ended quite positively. I had a wheel bearing replaced last year. For whatever reason, it blew out again. I was scared to drive my car, it was making so much noise and was difficult to keep straight. I was horrified to discover that the 12 month warranty had lapsed by four days!! You can imagine my relief when Tunex offered to overlook the four days even though they would have to work things out somehow with the parts manufacturer. They fixed it right up in no time!
Ive been going to Tunex for years now. They have been very nice and very good at repairs and emission testing.
Nice crew informative and helpful.
I️ have been using Tunex in Bountiful for years. I️ have never been disappointed. They are honest, reliable. Friendly, and stand behind their work. They are a first come first serve store which makes things easy for me. I️ drop my car off and they call when it’s done.
Brad V is by far the Best Alignment Tech around! He knows what he is doing: Thanks for Everything you do.
Rob and Brandon were both excellent to work with. We had an issue with our truck that nobody could figure out. Rob made sure to keep investigating and working on it until we got the issue completely solved rather than just taking the easy way out and returning it to us. My wife and I appreciated their customer service.
These guys are great fair prices honest and willing to work with you. I do most of the work on my vehicle to myself but if it gets to be something that is too hard for me to handle or I dont have time for I wouldnt take it anywhere else. they always do an amazing job. Rob and Brandon go the extra mile to insure your needs are met and offer true value. I trust them to be straightforward with diagnosis and repair. Unlike a lot of shops around.
I have been served by the Tunex staff many times. I trust them to do the work in an efficient and timely manner. Rob especially is the nicest guy in the business! You too Brandon!
Brandon is a beast. Good service. Honest. Check em out.
Great
I had them inspect a used vehicle I was considering buying. They told me it would take about an hour to complete; about half way through, the manager called me and told me the true (and terrible) condition of the car, showing me what they had found.They only charged me half the price of an inspection, saving time and money and ultimately helping me avoid a major headache further down the road. I would DEFINITELY recommend these guys! Honest, fast, and knowledgeable.
I visit the Woods Cross location. I usually work with Brandon or Rob. These guys are amazing. Honest, reliable. I will continue to take my vehicles here.
Great service.
These guys are lifesavers! Had my vehicle die as I pulled into the parking lot, they took care of us and got us going again in no time! Excellent work and excellent customer service!
Wonderful customer service. They totally take care of me and treat me like family. Honest and good prices. This is the 2nd time I have come here and I have been pleasantly surprised both times. Rob and his crew are great!
Glad I called these guys for a second opinion on brake repair. They quoted me a price over the phone and after taking a look in person, were within $5 of their quote. Great people, great work, great experience!
They are HONEST & keep me abreast of every thing that needs to be done & in what order of safety & importance!
I have taken my car there a few times. The service is above and beyond and they go out of their way to help . The staff is very friendly and they have always done a great job and they price they charge is fair . I would highly recommend them .
Theyre the best... Get every one of my cars done... no question on there work.
They always do a good job with a six month warranty, they dont fix things unless they need to be fixed. The dealer told my daughter she needed new brakes, when she went to Tune they checked the brakes and told her they were good for another year.
We have had such a lot of work done by these guys on both our vehicles, and they have always impressed me with the quality of their repairs and the great customer service they render. Its a relief to know that Rob and his crew will be straight up honest about whatever I need done and not charge me exorbitantly for it. I definitely recommend you check them out!
Great customer service and honest work. They had my repair done within the day, and even offered to give my young son and I a ride home and back while it was done so he could nap :) definitely an enjoyable experience, will definitely go back!
Great work
I cant say enough about someone who stands behind their work.
Ive taken my cars here for the past 15 years. Ive always been treated fairly and the mechanics do great work.
I have been coming to the Bountiful Tunex for years (3 different cars!) they have always been honest and have given great service!!! Thanks guys!
Amazing place for any car service or repair! They are decently priced, and they always put you first instead of their service. If its cheaper to do a repair yourself if you buy the part, they will tell you that because they care about you and your needs. I have had all my vehicles there and have not had an issue or a disappointment.
I have dealt with the manager brandon at this tunex location for years. He has always been honest and fair. I can always count on him to deliver the truth and never make me question what he feels my car needs.
I highly recommend this place, they are quick and to the point while being informative of what is wrong with your car. They take good care of your vehicle and friendly.
These guys literally had an opportunity to squeeze 900 dollars out of me if they had felt like it. Another mechanic had tried to tell me my AC needed to completely be replaced for that amount. When I took it to Tunex for a second opinion they were upfront and honest about what the problem actually was and the fix was only a fraction of what I had been lied to about elsewhere! I will never trust my vehicle to anyone else in the area they are so awesome!!
I took my truck in for an oil change and tire rotation. After talking with the guy at the counter about the specific oil weight (5/20) required by my truck, he assured me they would use that oil. After they were finished, I saw on my receipt that they used a different weight. I asked them why and they just tried to convince me their oil would be okay. I dont care if itll be okay, they told me they would use my required oil. Then, to top it off, they didnt rotate my tires so I called them out on that and they said sorry and pulled my truck back in. They didnt charge me for it, but they didnt do it right either; they didnt cross the front to the back. They also put the lugs on so tight it took my pneumatic impact gun a long time to work them off after trying with the lug wrench as well. I will never go back. This has been bugging me since last year.
Staff do not follow the mask mandate.
I have a 12-year relationship with Rob and his men. Moved to SLC 5 years ago, and still bring my cars back for EVERYTHING, including emissions. They are thoroughly honest, fair, fast, and they are great mechanics to boot!
Took my Jeep in here to have the trans serviced when i got it back the trans was growling very loudly I checked the fluid and it was super low I’ve had to add 3 quarts to get it full again I drove all the way to Ogden on low transmission fluid and now my transmission is probably way more damaged than it already was must be amateur hour over there very disappointed, I guess nobody checked the fluid level before giving it back to me unbelievable..
Always upfront with estimates. Took my car there they looked at it and didnt charge me. Was a simple fix
Rob is always great at explaining things and offers an honest and straight forward solution. I have tried other auto places, but Tunex in Bountiful remains my go to place.
My favorite place to take my cars to. Ive always felt like they were fair with their prices and the work has been great.
Best customer service ever! Havent gone anywhere else since I found them when I moved to Utah
I have been going to them for years.They treat me like family and do great work at a great price and have saved me major money over the years. I drive from Park City to get work done. I only trust my cars to Rob and his crack crew.
Came in to get a diagnostic on a used car we bought. When I informed the mechanic I couldnt afford the cost of the diagnostic (I should have asked the price for that service before I went in), he still put in his code reader, and gave good professional opinion about the problem. Will be back for sure. Thanks Tunex!
My Family loves Tunex!!!!The employees that work there are super friendly, honest, and fair....i will not take my vehicles any where else....They truly need 100 stars
Called for a quote on a F150 for brakes, rotors and an alignment and was given a price of roughly $350. Called when it was in the shop saying they couldnt do it for under $550. No apologies, explanation or coupons. Never trust a quote from this dishonest shop
Excellent work. Cool guys really helpful and take good care of me
They’re busy after a holiday but I’ve never had a problem with their services and never felt like I was over charged or pushed into paying for extra things/ services my car didn’t need.
Worked me in, out quickly. Great guys
Wonderful service. They have great prices and are very helpful at getting you back on the road
They do only,what needs doing for the lowest possible price. These guys are magicians.
Dont waste your time. They promised me they could get me in at 8:00 in the morning two days prior. I changed my whole schedule just to show up on time to have them say Sorry, we cant get you in at all today. First of all, dont lie and promise things you cant keep. Secondly, please try to offer some way of making my problem better instead of giving me a dull look and saying there is nothing you can do. Third, why do you not have a scheduler that customers can use so this problem doesnt happen. Super unprofessional. Please, save yourself the stress and go somewhere else.
Tunex is great. I always feel like I get honest fair service. Thanks.
UPDATE...GREAT NEWS... BRAD VANDERTOOLEN is now one of the Techs working here. Outstanding Quality Tech.This Bountiful location is alway friendly, and works hard to do things correct, as well as get your vehicle completed quickly.
Great honest people. They worked on my brakes and did a fine job.
The best service I ever have.. Thank you so much tunex!🙆
I like this shop. Can be a little expensive at times.
Emission test took 30 minutes and they didnt find a surprising $600 repair. Cough.. big o tyre... cough.
Great professional service. They know my car better than the dealer does.
Best service Ive ever had. Honest and very fair in their prices.
Great place at a great price. I got my subaru smogged here in about 30 minutes.
Very candid and straightforward. I dont feel that Im getting jerked around as with so many other mechanics.
Im usually able to get in and out for quick safety inspections/emissions test without an appointment. I have paid for registration and get the renewal sticker on the spot without having to go to DMV.
Friendly and no issues.
Good auto repairs and honest service
Owner is extremely helpful
Friendly and fair pricing on repairs.
Honest people that perform good work
Garbage, charged $100 for a simple headlight wiring. Other mechanics will do whatever work you need for 1/4 the price.
They are professional, nice, and fair. I have gone back 3 times and will continue to return to them.
**Read if considering Alignment** I took my 1998 Volvo S70 into the shop to have the alignment done on my front two wheels sometime in NOV 2015 because they are one of the few shops in the area that can perform an alignment. Turns out that while performing the alignment they cracked my passenger side C.V. boot and then told me that the entire rack and pinion needed to be replaced. They presented this problem to me in a way that made it seem like it had always been there, but I believe that it could have easily been the technician trying to cover himself and tell his supervisor that it was always there. Ive never had to replace the power steering fluid in the 10 years of ownership of the vehicle, but within 4 weeks following my alignment I had already gone through 2 liters of power steering fluid. I took my S70 into the Ken Garff Volvo service shop three months later, and thats when they diagnosed that there was a crack in the C.V. boot that had filled with power steering fluid and corroded. This alignment from Tunex has ended up costing me a lot of time and $2,000 is my quote from Volvo to replace the entire rack and pinion. Im going to obviously fix this myself, but this is my review. I dont believe it was intentional, but Id warn people that they arent very skilled at performing an alignment, and would urge you to consider another place.
Great service! I always trust them with my cars.
Used to go here every year for inspection.
Great, honest shop.
Great service, nice people and expert work.
Excellent..
Great staff!
The employees are rude
Good.😊