I had a fender bender that was covered by the other partys insurance company. The shop clearly explained the process and made sure that I didnt have to worry about any additional charges. They repaired the damage perfectly. Im happy with the results. I will definitely come back :)

Overall good service. They’re very informative throughout the process via txt messages.Repair took longer than anticipated due to late part.2 drawbacks:- no notification that the completion will be delayed until I called on day of pick up and they told me it’ll be late…- when picked up the car was dusty inside.. even though the repairs were only on exterior..

Collision Caliber are very professional. They repaired my car as expected, providing high quality repair, they kept updating me on the status daily via text messages, and they had the car ready on the estimated time.

Itll just buff out. Ha. I came in for an insurance quote to repair my mirror. Not for the estimator to polish my mirror and tell me the scratch is barely noticeable. Also, who pushes a power fold mirror closed just to test it?? Theres a reason insurance shops are horrible.Update: What a joke, the estimator didnt even upload the repair estimate even after he said he would. Maybe I do need to let the community manager know how useless Challan Kershaw was.

Had body work done after an accident. I wont be coming back here again, and suggest you dont as well. After waiting over a week for a time slot to drop off my truck and an estimate. Come to find out they shipped my truck up to there Bothell location 20+ miles away without letting me know about the move, until the Bothell location called me with a question. Terrible customer service at the Issaquah location the one behind brown bear car wash.

Worked with Kalen from Caliber Collision Bothell. Had a great experience. Repairs were done on time and they communicated very well all throughout the process.

The repairs were done early which was great. I received regular text message updates during the repair process which was amazing. Great work and would highly recommend Caliber Collision to anyone for repairs!

This place has been over the top helpful and incredibly nice. The only place I’ll ever take a car again!!!

I had a great experience with caliber collision! They finished repairs on my car three business days ahead of schedule. They kept me updated with texts the entire time and replied immediately to my questions. They returned my car to me clean inside and out! And even though I had a bunch of stuff in my Trunk for work and that’s where they needed to make repairs, they kindly moved the items elsewhere in the car without complaint! I really appreciate the rapid friendly and efficient service thank you so much!

Was pleased with the frequency of status updates and quality of work. Friendly to deal with from booking appointment to pick up.

Repair was updated regularly, and they did a great job fixing the body damage in a reasonable amount of time. Every question on the bill was answered. Very good customer service.

Extremely well satisfied. Excellent workmanship, communication and service.

They worked directly with our insurance. We just dropped off the car, and got it back all fixed a few days later. Repairs looks great, can not tell that the car was hit. They also guarantee their work. No complaints so far.Its was good to see that they were taking covid precautions. Extra kudos for that.

Did a great job of my insurance claim and did a great job of coordinating between myself, insurance and the rental car place. Took a while as they are apparently very busy but has been worth the wait, I would highly recommend to anyone. Very professional work, very helpful staff!

Did a good job for me. Fixed some additional damage they noticed and still came in on or just under the estimated price

This place is great at keeping you informed about your vehicle

Smooth insurance claim. Took care of the bodywork as well as coordinated getting the windshield repaired. Everything looked as good as new.

Did a great job 👏

Caliber was my Allstate preferred body repair shop near me. They repaired my Honda CRV in about 2 weeks and had Honda do the Radar calibration. The work was very professional and I will use them again if the need arises.

Professional work and customer care

Excellent service and I appreciated the calls to keep me informed of the progress.

Collision restoration was superior in quality and timing

The work was 1st. Rate, couldnt have been more satisfied!!

Great staff great work!!

Almost 2 months to get the car back. Poor painting work, we took the car back twice.

Seems like they dont want business

Edit: DO NOT UNDER ANY CIRCUMSTANCES GO TO THIS SHOPJuly 13th 2019 Evergreen Autoworks sold to Caliber Collision. I worked as an Estimator for EAW and subsequently Caliber Collision.Unfortunately, I have been laid off due to Covid 19. To all of my clients, it was my pleasure working for you. Every note, letter or kind word meant the world to me. I appreciate the time I spent with EAW and Caliber and most importantly the kind people who came through our doors.If youre looking for quality repairs and excellent customer service - this is the place to be. Mike Ausland, Amanda Scheller and Mel Hartley are some of the best folks I have ever worked with. You can walk through those doors knowing you will be taken care of.The technicians inside the shop have worked together many years. Speaking as someone who was intricately involved in each stage of the repair process, Caliber is the right choice for your collision needs.I am thankful for the time I invested at Caliber. To all of my coworkers, thank you for the time we spent together.Edit: DO NOT UNDER ANY CIRCUMSTANCES GO TO THIS SHOP

Its ok but needs a little improvement