Excellent I always find just what I am looking for.

White shorts came with a HUGE black stain. Customer service is rude.

The worst customer service.Since Dan is the store manger the service is terrible.

I love this store.Great fashion, great customer service.I just sorry that you dont have anymore vintage Chanel bags .

The manger Dan. He has a big issue with customer service. Unpleasant personality.I used to buy from this store a lot not anymore because of him.Stay away from this store and from him.

One of my favorite stores. Great quality product at a decent price. The staff is amazing. They all work together well, and make shopping fun!

I had a terrible experience with Dan the manger.

I began shopping at CM back in the 80s in Toronto. Back in those days, their products were made better.My wife recently purchased a feather vest at this location. The first time she wore the vest, it shed a ton of feather and made a mess in our car. When I tried to return it, i was told that the sale was final and the best they could do was to give me store credit for the current value, which is 40% below what we purchased the vest. After some back-and-forth, they reluctantly gave me a store credit for the purchase amount. I am extremely disappointed with the quality of their products. They have totally lost my business.

Came in and was helped by Kayla. Nice lady and hard working!

Very nice and clean location. The store stock and spacing made it easy to browse new releases. There is a back sales room that knocks down prices quite a bit (some dresses get as low as $60-70). The quality is atypical of Club Monaco - expect an abundance of cashmere sweaters and silks. Employees are kind and attentive.

I have been a loyal customer for Club Monaco for many years. But the recent experience at Club Monaco Website is terrible and disappointed. I bought a dress for my wedding party and placed the order on July 9. 5 Days later, I havent receive any shipping information. So, I called the customer service and get the answer The iten has already in the store and they will be shipped within 24 hours. After 2 days, I still didnt get any info about the package. So, I have to call agian. This time, the assistant told me that they need 2 days to research this order. If the store dont have the item, they need to cancel it. This is ridiculous! If the customer have already wait so long, at least they shouldnt cancel it ! And I can see the item is still on sale at the website.

I have been employed at the Club Monaco in the prudential center since Black Friday as a seasonal employee and asked to stay on as a PT support role because I was extremely happy with the staff and management. The managers always gave me the time I needed if I had a concern with something in the store or felt like I needed more training.I also know the DM and one of the reasons people have been employed at the same retailers as her is because of the way she leads. She is a fair and generous leader and these specific managers ask to continue to work with her because of her management style.Although ALL CM locations are a great place to work I HIGHLY recommend working at this location because of everyone that works there! Everyone works well together and it is almost like a small family. We are all really hard workers and management thanks us and recognizes us for it!

I have been shopping in Club Monaco for three years....it has been always good but this time I felt very upset because of one of the employees who is a tall slim girl and always took the curtain up and peeking if I was still in the room. She didnt talk to me at all, and she was not the one who serve me, but maybe I went to the room which should be hers, although I heard another employee said they will switch rooms, so she didnt lose one. I just cannot stand she kept opening my curtain and close it up. It is so rude. I also feel the employee who served me got bullied by the tall slim girl.

HIGHLY recommend not working here.3 stars for shopping, 1 star for employment.Management at the Prudential store creates a very toxic environment. Working full time, I saw lack of communication and a very strange Us VS. You mentally with their mostly college-aged employees. Pay is low and stress is high.Management blamed their store insufficiencies on the employees because new hires were not trained properly or screened. Sales are made only due to location and wealth of the surrounding neighborhood.Weekly schedules were sent out the day before, as opposed to the two weeks in advance they are supposed to be sent. Some employees did not receive pay for 2+ months because they werent put into the payroll system correctly.They hire management on a friends-basis, rather than skills. Their regional manager and some of the store managers were all transferred from one PacSun store, which explains how the stores issues are slid under a rug.Ask other retailers in the area, as well as Corporate Club, and they will not recommend this store either. If you want to work at a Club Monaco in Boston, ask about the Cambridge store instead!

Want 20 sales people to ask you sup? or where you come from? within 10 seconds of entering the store, this is the place. I actually like a lot of the clothes but the waaaaay to aggressive/faux-friendly sales staff is too much and so one star, my first ever, for you.

I often check for new stuff here. Love the cloths

Great place to shop.. love the color.. black and white.. good for students... discounts.

The staff are always helpful and their clothes are just so so beautiful.

Look out for cashmere during sales. Not cheap but still one of the few brands you cant find in Europe too often

They refunded me by egift card instead of my credit card account. And they can’t solve it.

Bland, overpriced clothing. The salespeople are condescending and the store just SCREAMS privilege.

Great womens clothing as long as youre built like a grasshopper.

Super staff! Great stuff.

Nice clothing if your a stick.

Have not been in this Store have Windows shop. But not been in store

This is the playground of a bunch of useless staff and they think you are always in their way, and they make sure you felt it

Limited styles and a bit more expensive than other brands with same or similar quality.

Great customer service

Its ok !! I guess ??

The sales staff are never helping the customers. It IS a playground for them. To check out or return, wait for 30 minutes until they finish chatting.

Trendy clothes

The Mens Store is 👌🏻

Good

Great

Wow

Very nice