Walked in was greeted, lady ask me what I needed. I told her I needed test done on altanater/ battery/ starter. Her reply was oh we dont do that. You have a sign that says you do. Needless to say I took my business else where. Im done with this place. This is the second time she has told me we dont offer this service.

My husband bought wiper blades for my car in May. The car has not been out of the garage enough to test the blades. Last week I picked up the wiper blade arm to wash the windshield and the wiper fell off. Checked the other side and same thing, wiper fell off. The receipt says 1 year warranty. We took the blades back to Advance, bought new blades by a different manufacturer. Manager would not replace the blades under warranty, says its over 90 days, nothing I can do.We will never go back to this store again. It is the closest to us, but well drive to Coushatta before we will darken their doors again!

This specific location is going to be our go-to auto parts store from now on! Ernest was extremely knowledgeable and professional. He was so kind and quick to help us find what we needed!

Cashiers needs some better training on giving change and customer service.

Staff was very helpful. Chris was very helpful personally and went above what he was supposed to.

Went to another auto parts store, no one wanted to help or say hi. Walk in here at Advance Auto Parts, James and Dee welcome me and help me get what I need at a very reasonable price! A big THANKYOU to James! A big THANKYOU to Dee. I really appreciate it!

Knowledgeable people working in there are really helpful and really helpful about information on parts

The Mgr. Ms. Dee took good care of me.

Im from Arizona we dont have many advanced autos left that I know of It was nice to see in advance Auto and the people that worked in they were great I couldnt remember the guys name but he really helped me out with something for my sisters car and Im quite quite happy so thank you very much.

Friendly sales person and very helpful

Great serviceGot exactly what I needed

Purchased a code scanner to reset steering angle sensor. Was assured by clerk it would do what I needed. It did not! Store wont accept it back for a refund. Didnt point out return policy at time of purchase and policy not posted in store. This store will RIP you off!

Great service

Very helpful sometimes understand

The staff is friendly but not very well put together. Had to go back and forth to a few different locations to get what I needed.

Always friendly and helpful...

Frequent flyer for advanced Auto... Mixed review here. Chris is the best!

These guys havent steered me wrong yet. You wont have to answer stupid questions before you buy the part you need because they know their stuff! You can walk in with a spark plug and theyll get you a new one without you having to tell them if you vehicle is an automatic or standard, has a/c, or what kind of tires are on it. They sell parts that you want and need and appreciate you being there. Youll never get that at the orange box store.

Really friendly service

They did a great job for me. I thought I might need a new battery and after they ran their free test on it, they agreed that it was not holding a charge. They even changed it out for me for free. They do stuff like this all of the time. Theyre a great place for auto parts and service.

Theyll order it for you if its not in stock. Great service.

Friendly staff and vast selection make this a good selection. Free engine code reader and battery testing services also add value to this location. Prices are reasonable for most items as well. They will likely know what you need and have it in stock.

I wish they would have installed my light but they were courteous and swift.

Ok

Associates are always friendly and pretty knowledgeable!! Plus the convenient location makes things extremely simple for me!!

Helpful staff! Had everything I needed!!

Very helpful employees. Just told them what I needed and the employee got it from the shelf for me. Didnt have to go looking.

If you go here, ask for Chris. Hes the best!

Always good prices and friendly staff. First call when I need parts.

Went in yesterday on the 16th of Dec . To get some metric bolts. At checkout the I asked for military discount. The guy said no cause it would only be 60 cents. Well i was in a hurry so whatever. But I went to the other Bossier Advance and the customer service was awsome of ourse the dude that checked me out was a VET also. I will see what corporate has to say.

Cathy Morris is very pleasant and a great salesman

Went to buy front brake pads for my 05 z71,the lady behind the counter did not have a clue about what she was doing. You show more than 1 type of pads and she could not tell me what the difference was. I just guessed and took a set .I had purchased a set of lifetime pads there in 2013,but she could not find it in your system .so much for your lifetime warranty.

As a woman, I dont know engine sizes or thw man stuff about a vehicle. I went into the barksdale store next to sonic needing oil changing items for two vehicles. Mine and my husbands. Well, I have not been treated this rudely in a long time. And also had a 11 yr old with a sprain ankle on a cane and had all the stuff to carry out and help my granddaughter in truck. Not once did he even offer to help carry out my gallons of oil and stuff. I hope god blesses him and maybe he will change his attitude next time and AT least offer to help my granddaughter.Ssincerely,Shelley

The young lady clerk who helped me was prompt, professional, and smiling. Got exactly the part I needed quick.

Always greet me walking in, place is clean and people are professional. Earl, the manager, is one of the most knowledgeable parts guys Ive ever met!

Staff always willing to go the extra mile to help you

They always have what I need and great customer friendly atmosphere.

Very mediocre. You get what you pay for. They are high priced and not very good service.

Rock-in, Chris killed it. Awesome employee, Went over and above

Excellent customer service. Prices are great

Great selection, employees are knowledgeable and always extremely helpful. You can rent tools there too!

Alot of good products in stock, fast and knowledgeable employees.

They came right out and checked my battery for me. Excellent service by the staff.

Very organized sheves. Found product right away.

Clerks used to know about cars and trucks. Lately they look los3y on even simple things like charging a battery. Disappointed.

Didnt have right part and couldnt order it.

My second favorite place to spend money. The Home Depot is my most favorite.

Awesome

Very helpful and pleasant.

Good parts store.

Fairly helpful. Parts are a little on the high side but my husband goes there often.

Staff usually very helpful and knowledgeable

Competent and friendly staff!

Very helpful employees an quick service

Ordering ahead of time saves money!

Always easy to get what I need.

Always my go to car parts store, even cheaper online

I had a problem with car starting sluggishly. The store representative tested my battery for free but spotted a broken clamp connecting the battery cable to my batterys negative terminal. The rep then installed a new clamp to fix this problem instead of selling me a new battery. This less than $4.00 repair saved me from spending $100+ on a new battery and kept my car running. Thanks.

Its a shame that they dont have retired mechanics.. everyone relies on the computer for knowledge

Decent service sometimes a little pricey vs Auto zone

Chris is awesome

Close to home and real friendly..

Parts people seem very lost at times,most of the time what you want is not in stock and has to be ordered a prices are higher .

Only John knows anything about cars, other employees dont know anything

Great place to go for parts

Friendly

As usual didnt have what i needed, and now because of dark coming early they close at 7? Really?

They do not loan tools. Generally not helpful.

Usually good sevice

Associates are helpful enough

Good selection, comparable prices

Very helpful staff

Great service!

Better than Auto Zone

Very helpful

I got what I was looking for!!!

Great customer service

Friendly service !

Helpful

Quality parts with a rude staff.

Got the stuff, whatever you need.

Great place

Lazy counter guy

Great parts

Very rude service.

Great service

Employees really make this place

Had what I needed!

Great service

Great folks

Very convenient

Helpful