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Red River Chevrolet Service Department
221 Traffic St, Bossier City, LA 71111, United States
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Red River Chevrolet Service Department
Comments
Ka
Review №1

My husband and I always have a great experience here!!! Manny is amazing, he is very patient with his customers and always very helpful!! We would recommend Red River Chevrolet Service to all of our friends and family!!!

Je
Review №2

Awesome parts men right the be 1st time

Ch
Review №3

Couldnt deliver as promised and did not complete all services. Extremely high service fee.

Da
Review №4

Brother very professional and do a great job make off a little bit more money than just the mom and pop shop but they do good work keep it up yall

Lo
Review №5

No change. In todays society people are in a hurry. Very few courteous people.

Cr
Review №6

Good job for my truck. Spare set key and remote control and computer program for my truck. It take one hour and half. I like sit down on bench fresh air and noise traffic on road.

Da
Review №7

Your service was excellent they said the service was going to take an hour they were done in 30 minutes definitely will be back for many more services while Im in this area thank you so much from The Walkers

Ke
Review №8

Great service and nice service team. Service was completed quickly and everyone was working to make everyone welcome!

Pa
Review №9

Always a pleasure coming there! Ms.julie my service advisor is awesome!!

Mo
Review №10

Clean, I felt very comfortable waiting on a oil change. I actually watch the sanitize and thought Im thankful for this being done..great job guys

Ha
Review №11

Beware of smoke and mirrors when you buy a car from red river!! So now Im editing this after you contacted me 5 months after the fact trying to get me to try again. I tried that the day I was there but you didnt listen. Hard to believe you would lose a customer over a $25 tire rotation.. and i even changed my own oil!!!

ma
Review №12

Tried getting in touch with service writer for 3 weeks with no reply. Warranty ran out on car during that time unknown to me at the time, 71,000 mines but hit the 5 years. Bought part and replaced it myself in 30 min so its solved but that would have been 4 claims in that low mileage. Its the last Chevy at our house and likely the last ever. Quality and service sells cars!

Ha
Review №13

Service center was quick and easy. I expected to be without my car for a day or two, but got it back a few hours later

Ch
Review №14

I got my oil changed, talked with the customer service representative Harold he was such a great person.

Em
Review №15

REALLY FAST SERVICE! I came in at around 2pm for possible manifold work on my truck, i didnt think it was going to even get looked at that day because they were so busy and it was already late in the day. Not only was i wrong but they had the truck ready in just 2 hours, really amazing service and everyone was very friendly, they treat you like a paying customer and human being instead of just another headache walking through the door. I would definitely do business with them again!

Da
Review №16

Did the work on time at the right price

Me
Review №17

Took my car in to get some minor things fixed. Told it would take 2 days... $4500 and TWO WHOLE WEEKS LATER AND NOTHING HAS BEEN FIXED. I was told my car was finished. Paid. Left and noticed in the parking lot that NOTHING had been done. In fact, my car looks and runs WORSE than it did when I gave it to them. Had to leave my car for another night for them to look it over. Asked for my money back but wasn’t given money back bc the manager wasn’t around, and neither was my service Rep, Manny. Jacob and Harold were very friendly and tried to help as much as they could, but being out $4500 and no working car, I will never recommend Red river to anyone again. Never been more disappointed with service in my entire life. If I could give zero stars, I absolutely would.

Do
Review №18

Usually, I experience great service from this place. Today, I guess was not so good. I dropped off my vehicle in hope of getting some work done. I was promised a phone to discuss the estimate of repairs. After dropping it off at 7AM, at 6PM (closing), Im still waiting for that phone call. As a resul, I am without an auto and my job is completely on the other side of town. I plan to call management and voice my concerns.

Cy
Review №19

I did not get the vehicle I wanted as a loaner, and it took a bit longer then I would have loved. But they were courteous, professional, and knowledgeable.

To
Review №20

I absolutely love this place. Very thorough but today I had an extra request I simply asked them to clean my windshield inside and out since they do everything else when they change the oil and the one thing they forgot was the dang windshield??!!!!!

La
Review №21

Great service and very helpful staff never had problem with their service

La
Review №22

The Red River Chevy Service Department makes me feel like a queen every time I visit. They have kind service consultants and technicians who are genuinely concerned about my experience. They take time to explain problems in a way I will understand it. Not to mention they keep a smile on their face! I would recommend RRC Service to anyone!

Ti
Review №23

Took our truck in to have diagnostics done and they told us they would be able to have it fixed by the end of the day. It was not done and from the sounds of it not even started (this was a Friday). We did not get the truck back but was given a loaner to drive (only reason for 2 stars). Come Monday they only ended up fixing one thing and the other we took 10 minutes in the parking lot of an auto parts store to fix that they said would take a minimum of 2 hours. They performed unauthorized work and didn’t tell us until we got the bill. Very disappointed and will not be back.

JD
Review №24

We had an incredible experience at RRC! No pressure and their customer service was second to none! We will be back for our next vehicle. Butch Cole and Lloyd Nelson are class guys and will take good care of you!

Br
Review №25

Love this place. Bought a truck and love the ride. Love my Chevy Silverado. Diane youre the BEST!!!! Thank you so much.

Ja
Review №26

No direction, poor customer service, do not recommend

Am
Review №27

Friendly people and I love the fact that they give you a loaner so you wont be without transportation

Mi
Review №28

Real good service and friendly people

Ry
Review №29

Sometimes they can be a little messy with the oil change. Once they left my brake fluid cap off. I had a nut missing from a holding tank. They are fast though.

Wa
Review №30

Got my parts quick but took a while to get anyone to take my money.

Da
Review №31

Fanciest junk yard ive ever been too!

JA
Review №32

Always great service

Ma
Review №33

Josh Bakalis is a pretty good dude. Even drove an hour to Texarkana just to sign a few papers. I appreciate the help man.

Sh
Review №34

They fixed 2 recalls on my vehicle but they are quite expensive when it comes to tires, and replacing other parts on vehicles, the reality is parts usually dont cost much its the labor thats ridiculous, for example a part cost $34 and it takes 2 hours to replace well labor is going to be $600 to $800 if not more and you cant justify charging hard working people this much for labor and its not just this place Gateway tires on airline does the same thing and there is one guy up there cant remember his name or I would post it but hes rude rude rude rude and wont explain anything to you let along look you in the eyes but Red River Chevrolet does have nice employees

Je
Review №35

We bought a new truck here. Had to do an insurance claim in first month due to theft. Service department sent wrong estimate twice and said they could do one thing but then turned around and said theyd charge us for it. We will never go back to this service department for repairs. Its been an ongoing ordeal.

Ke
Review №36

Friendly staff. Good service.

Ph
Review №37

Red River Collision, best body shop in town, ask for Brittney

Ge
Review №38

Oil change...great service

Do
Review №39

Nice, friendly, and exceptional customer service!

La
Review №40

Fast, friendly service

Ri
Review №41

Installed the wrong part and wouldnt compensate us for the inconvenience.

1b
Review №42

Worst service department Ive ever dealt with...The diesel technicians are either lazy or just uneducated... Also they have no respect 4 other peoples belongings,.. I would never recommend this service department 2NE1

Ch
Review №43

Best service center around.

ca
Review №44

Fast aervice

Bi
Review №45

Excellent experience !

Ke
Review №46

Best service department around.

cl
Review №47

Excellent service department

St
Review №48

Great service department

Ja
Review №49

Great people and service

Ch
Review №50

Dont know what Id do without Ashley in the Service Dept

Ja
Review №51

Came in without an appointment and Julie was AMAZING with taking my information and getting my car looked at the same day!

St
Review №52

Great service!

K
Review №53

Pretty friendly.

Ch
Review №54

Very busy as usual

Ry
Review №55

Good help

Wy
Review №56

Friendly customer service sales & service from my experience.

Te
Review №57

Friendly staff!

Ge
Review №58

Super!

Information
29 Photos
58 Comments
4.3 Rating
  • Address:221 Traffic St, Bossier City, LA 71111, United States
  • Site:https://redriverchevy.com/Service
  • Phone:+1 318-549-7535
Categories
  • Auto body shop
  • Auto repair shop
  • Auto parts store
  • Brake shop
  • Diesel engine repair service
  • Oil change service
  • Tire shop
  • Transmission shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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