I had my wedding registry here and the services were super great. The costumer service is friendly and helpful. The registry was super easy to manage with adding and removing items and having it all organized and easy access. The guests were able to just send the gifts to an address that we set up there. The return policy is amazing. They stored all my information on my account and I was able to return things off my registry without having to file through the receipts. The prices here are a little high compared to other home goods stores but with the membership club or the regular 20% discount that they offer it ends up being roughly the same as other places. Definitely a store to get everything for your home if you don’t want to go to five different places looking for things. They have it all! They partner with a lot of different stores so you can use their gift cards in some other stores which is nice:)
Bed Bath & Beyond has many household items. I visited recently to purchase new mop heads for my steam mop. I was disappointed to learn that my mop of two years, is antiquated, and they are no longer making mop heads to fit my particular model. My only option was to purchase a new steam mop, even though my existing mop works just fine, or purchase mop heads and hope that somehow I can alter them in order to make them fit my older model steam mop. After debating with myself, I ultimately decided not to purchase a new model, or mop heads for the new model. I walked around and did find a nice baking mat that was just discounted because someone had ripped the box it was in. I was pretty happy about that savings!
When you buy a product, you should open the box and check!!! Instead of purchasing the same brand and same tray a little cheaper from Amazon prime I purchased from BB&B because I did not want to wait. However, when I came home and opened the box, I saw its broken. I went back to exchange it but they did not have another one. They told me the Bolingbrook store has it. I went there, they also did not have it. (FAILED) They told me Downers Grove has 5 of them. I made 2 hours trip during the evening. Finally, I found it! Unfortunately, when I get back home, it was too late to enjoy a bubble bath.
Like the store very much, they have a lot of good things, I stop here to find some curtains, and Becky helped me a lot, she spend a lot of time for me searching my perfect curtains, she was finishing her schedule and still she was patience and trying to help me, and I am a pretty picky person, when it’s about shopping. So thanks to her I have the perfect curtain. Thank you Becky, words cannot express how grateful I am.
As always, you All come through. I was able to buy a $100 electric blanket for my dad for $40.. He loves it. Who buys a blanket in summer ? My dad.. Thank you so much to Tom who took care of us.. Your the best..
Love this Bed, Bath and Beyond. A store manager my the name of Kim W is great. If I ever have any issues, she is able to resolve it in no time.They have however changed their return policy, but I understand why.They have great products and if you use a coupon, its worth shopping at Bed Bath and Beyond.i
This location is going out of business, 98% of stuff is 20% off and the other 2% is 40% off. 20% is not worth coming into the store for. Wait till mid November when they start offering 60 and 70% off.
It is a great place to shop, but sad to say 😞 its closing if not closed now . ...
Unfortunately this is one of the stores thats closing so you cannot use your coupons and of course you would as you would expect a little bear. Otherwise you always find a bargain especially when you can use coupons
Dont shop here often but its amazing you easily fine anything + to spiff your place out ...name says all Bed Bath and Beyond!
I was trying to find a shoe rack, the associate found me the perfect one. Cashier was extremely nice. Large store, so many wonderful things. Seasonal items look great. I will be back.
Manager Becky was great and sales person Becky as well! Sorry to see the store close.
I love this store. Even if I dont necessarily need anything, its fun to look okay all the home products. Today I found a salad dressing container by Oxo, stylish And functional. Its fun to treat myself with a little item not and then.
Almost everything was very organized and easy to find but when it came to waiting in line, it was a bit worrying. The line was congested and there wasnt much social distancing. Overall a good experience as it was my first time.
They are in the process of rearranging departments but we were able to find what we came for.
Willowbrook store was very helpful. Wouldnt shop anywhere else.
The best customer service in this store. Awesome manager and personnel. They will treat you as their own family!
Not saying, just noting thats its going out of business.
Store closing, but discounts are just 20% and you cannot use coupons. So really just the same as having a 20% coupon that they always have!
Best one in the area to come to, close parking, not really crowded while carrying enough of the good items in stock. Floor clerks are helpful and even returns are a breeze here. Will continue shopping here.
Been going to this place for years. Unfortunately it is closing. Retail is so hard for brick and mortar stores...
I love that expired coupons are always honired, maybe not for the price point. Yet a percentage is always good. I appreciate that.
Good.. store closing :(
I call this the As Seen On TV store. If they dont have what you want then they will definitely have something else that you can leave with. There is so much stuff in this store you can just walk around for hours and not see everything. A great place to kill some time. Plus it is in a strip mall that has other stores and it is right across the street from the Promenade in Bolingbrook. Close to the expressway and lots of restaurants are in the area too.
This location has a wonderful selection of all sorts of goods. The staff is super friendly and helpful.
Really like this location. Everything is always so neat and tidy! Seems like the minute I looked puzzled about something there was someone right there ready to assist with any questions and suggestions.Its right by where I work and where I just moved to so will definitely be coming out there to do some shopping once im settled in!
I wish these stores were more navigable. Its far too easy to block a lane and cause others to detour a great distance to get through the store. I went in for two items and walked out spending almost $100, as I normally do. I only allow myself one or two visits here a year.
They usually offer 20% off of one item with coupon every month.
Hella expensive for some stuff while all the stuff was on sale for store close-out.
This is a great place, we buy our coffees here, and other things, cant beat the app for 20% off your purchase, but today found out you can only use 1 x per day... So have a list, get everything at the same time or go back another time....but all in all still cant beat that app...
It gets 50 stars. Employees are very polite and helpful. They know there job.🎶🎶🎶🎶AWESOME.
Love brick and mortar places....had everything I went there for... plus you get a coupon for some off too...cannot beat that....no porch pirates to worry about...another bonus
Love this store. The attendants are all so nice and whenever you need help they do it gladly.
Store closing in 3 days. Nothing left
Place closes in 8 days. Not gonna be able to see stuff before you buy it soon enough. Very lame. Online is not for everything.
Needed help finding something and two nice employees help me find what I needed. Thank you!
Jordan was very nice and helpful. She even rang me up after showing me some items that I had described. Couldnt believe you all didnt have a caddy that would hold both iron and ironing board. Weird...
This is a pretty nice and straight-forward Bed Bath & Beyond store. Everything you would expect is there, and it does not seem as chaotic as some other locations. This is a great place to buy gift cards for newlyweds, since it has a lot of the items you need to set up your home kitchen and bath(s) all in one place.
Have $125 gift card to this store I received a week ago; cannot use it at this store.
Staff was very nice and the store was very clean
Up to 70% off Holiday items while supplies last
We found it to be a bit overpriced even with their coupons. Same product as Wal-Mart at twice the price!
This store is more organized than other bed bath & beyond stores & has pleasant staff answering questions & helping shoppers.
Store is closing and its 90% empty already
I went in for a skillet that was on sale. Store was extremely busy. There was plenty of assistance.they were very helpful and nice.
Great store. Bought bedding items & had great customer service. Good coupons too!
This is the dream place for those people who like to continually upgrade things in their home. Process are reasonable they have lots of sales and you can always download coupons off the internet. They also have the best selection for travel size toiletries.
Clean store, pleasant staff, always has the items Im searching for.
Every experience I have had at this store has been unpleasant from a customer service standpoint. Employees at this location, with the exception of a select few, are rude, impatient and snobby. Highly recommend you shop at another location.
I didnt get his name but very helpful in locating 2 items i couldnt. Good customer service
Great stuff at best in class prices, be sure to bring coupons!
Amazing service! Went to register for my wedding and the bridal expert really knew her stuff.
They are permanently closing. Sad.
Nice store but they need better signs at the entrance indicating where things are.
Item I wanted wasnt in stock. CSR globally offered to order for me and have shipped to my house! Excellent service!
Clean store, wonderful staff. Always making sure customers were helped.
Great location with friendly staff members! Sad that BB&B is going out of business.
Very helpful person today trying to find a hard to find item. We ended up not being able to find it, but he gave me some good ideas where I might find it.
I could spend hours in this store. Love it!
Ample selection of home goods at reasonable prices. Selection of bedding sheets and duvet covers could have been better.
Love the variety they offer. Staff is friendly
Kim in bedding was very helpful and knowledgeable. I get really good service and a big variety of items.
Poor selection......Looks like they are going out of business
Found everything I was looking for. Prices ok. Good parking.
They are closing their doors in Bolingbrook
Good service. Prices were higher than on line sites. Examples, slip covers for sofa price $130 versus $40 for them on line.
They are closing out of a lot of stuff already
Great place to shop. You can find almost anything for your inside of your home.
We like BB&B, but the Naperville store at least has the stuff on display where you can find it. Heck, even the stock person couldnt find things. WUT-EVR . . . were gone . . .
This place is loaded with practical and fun items for the house. Great sales, too.
Generally, I like this department store but i hate how everything is crammed and hard to navigate through! Nonetheless, you can find pretty much anything you need for the home. ..and beyond?
I can always find what Im looking for (or not looking for, lol) in this store! Love that they take multiple coupons and know how to best use them to your advantage.
What a selection! All the home goods you good need at great prices
Great customer service. Very nice and helpful, my favorite place to go.
Staff are friendly, a decent selection but not a fan of the layout and feels to cramped not a lot of space in between rows.
Well stocked, very nice people - C
I go there often when I need a gift, very nice store & friendly workers
Found just what we were looking for & price was not bad either.
You can find really good products at really good price here.
Associates very helpful, willing to walk to other side of store to find what Im looking for.
Love you kitchen gadgets
Very convenient location, lots of parking, and people to help you. Very clean and organized store.
Such a great place to shop and a very helpful staff!
I like this place but I feel Schaumburg one is better. Just because they have world market too.
Easy to find everything I was looking for.
The staff was professional and helpful. I had to make and exchange for price adjustment, the transaction was processed with no issues.
Very friendly staff, what I wanted was discontinued but Chris took a half an hour with me calling other stores to see if they had any in their clearance department. Thank you for your time Chris.
Found what I was looking for quickly. Pleasant environment, reasonable prices.
Very helpful. Good prices
People who work there are so nice and helpful
Wedding registry very helpful.
They got it all here. Easy to find with great customer service.
Good location, not overly packed. Items are easy to be found, compared to other Bed Bath & Beyonds I have shopped at.
Great place to get everything for your house
Large store with a huge variety and helpful staff. Have some higher end items I havent seen in my smaller local store.
Great selection. Be sure to use coupon