Amazing customer service every single time! They definitely teach you the fundamentals on pool care and maintenance.
I was quoted a price for pool light repair which i accepted and as the job took longer then they anticipated the decided to authorize an additional 100$ prior to discussing this with me. They accepted a job knowing nothing is perfect. We were dissapointed with their decision to charge additional fees without notification. Customer service was at least good despite end matters.
Great neighborhood pool store with old fashioned personalized service. Paul is awesome and honest about what you need for your pool.
First time I called company looking for an inflatable pool for my kids and was put on hold for over 5 minutes. Then I hung up to not be able to call store back because line was busy for 20 more minutes. Hopefully next experience will be better.Update:***Got a call back a little bit later and gave me a good idea to find a pool I need. Was greatly appreciated! Changed rating.
Great people vary helpful people
Great service and products. Very happy to have this pool supply store right around the corner. They have competitive pricing on products as well as services for pool, pumps, etc. Thanks again Paul and team for the help and knowledge with everything to get my pool clean and crystal clear!
Will not use them for all my needs for my pool. went to buy a pool skimmer basket rubber seal. was charged 16 dollars for a 4.99 seal. Went to pincha penny and found the same seal for 4.99. I dont mind paying a little more for an item being it supports the littlwe guy but 4 times the price is crazy. I will be going to pinch a penny from now on for the major stuff. I left a message to work the issue out but they never cared to call so its their loss.
This is the place to go for all your pool needs they are very knowledgeable and really will go out of your way to try to save you some money
Great guys. Theyre very knowledgeable and always helpful. Ive been coming to this location ever since they opened it. Prior to that I was a long time customer of their other location. This new location is beyond convient. Ive always been happy with my dealings here and would definitely recommend them.
I have been doing business with the Loggers Run store for over a year now, and have nothing less than wonderful experiences with the management and staff. They are always pleasant willing to offer advice and assistance with whatever I throw their way. They also provided reliable pool service while we were away for the summer. Unbeatable!!
Great pool store have everything you need and Paul who works there is very very nice and knowledgeable great local place for all your pool needs
Had a situation with my pool motor didnt work anymore. They sent a tech out and got it handled with now issues. These guys are knowledgeable, know their stuff, and get the job DONE. I RECOMMEND 100%
Paul is one of the greatest guys Ive ever met in the pool business he made it simple can change from one company to another my pool pump went bad he fixed it $100 cheaper than anybody else would and there are tentative to your needs as a customer
The schedule that appears online and at the door is not reliable. They open later and close earlier. Hard to communicate nobody answer the phone on the supposed schedule. Already lost my time twice.
Brought a heat pump from these guys for a very good price also they did the install and im very happy everything is working and i can finally enjoy my pool all year long
They are very knowledgeable and honest! I was struggling with algae in the pool for weeks!! They’ve really helped me with that issue ! Very satisfied! Worth every penny!!
These guys are awesome went here because I had a green pool spoke to daniel and he gave me exactly what I needed didn’t try to oversell me like other pool stores followed daniel’s advice and now my pool is back to looking great!!!! Highly recommended this place this is my new pool store!!!!!
The guys are always knowledgeable and polite. They also keep you up to date on sales and promotions.
Great service and very knowledgeable. They tell me what I need to keep my pool perfect. I wouldnt go anywhere else!
Very knowledgeable and the service is fantastic! Very convenient as well.
Excellent costumer service!! Great products at a great price!!!
Didn’t have what we needed didn’t even get out of chair to help us useless
GREAT SERVICE VERY HELPFUL
GREAT SERVICE SUPER FRIENDLY!!!!!!