Needed some repairs/adjustments on some older commercial steel doors and Jeff was professional, patient, and took the time to ensure the service was done properly. He wasnt in a rush to get to the next job and did a great job with the doors.

Awesome people there especially jeff hes a hard worker

Pretty bad experience, unfortunately. My contractor and decided to go with Indiana Door & Hardware because were trying to support local business for a business remodel here in town. Ordered a commercial exterior door, and they gave us the wrong size frame. No big deal- they were responsive and even agreed to meet us to get us the right frame over the weekend. Unfortunately, they gave us the wrong frame again. After the weekend we finally got the right frame (third try!), but this time it was missing a critical part so that we were unable to complete the installation or lock the door, forcing us to rig something up just to lock the door for the night.This entire debacle set us back 1.5 days, and cost me hundreds of extra dollars in labor. When asked to cut us a break or give us a partial refund to make up for the hassle and added expense due to their failure - we were simply told no and simply offered 50% off of a service call, even though my contractor already took care of 90% of the installation himself. Based on this experience they dont seem to know their own products very well, have poor attention to detail, and were unwilling to make things right (nice folks though). This is too bad, since Ive got a really big project on the horizon requiring half a dozen doors. Im afraid theyve lost my business for good unless theyre willing to try to make it up to me. Ill let you know if they do!

Have worked on a few projects with Indiana Door & Hardware. They really care about their customers and giving them the best solution to meet their needs. Have been a great asset to our team to help take care of our customers. It is always great when someone asks if we can get the building re-keyed after an access installation and I can tell them Yes with great confidence that Indiana Door and Hardware will get it done right.

Good service if youre willing to pay for it

Great place