This company could teach other companies a thing or two, and not just other companies in the same field but just in general. They showed up on time, completed the work fast, where kind and courteous. Fixed all the problems and serviced everything else. Been a while since I’ve had a company come out and really care about you the customer and your product. I couldn’t be happier with there work today and will be using D.H. Pace for all my garage door needs from here on out. Thank you guys and good work!

Professional, prompt, and on-time. I can’t complain with the work they do. Glad to have them service my garage door!

Great experience! Rodney and his coworker were awesome! Showed up on time and quickly diagnosed problem. Had materials with them and it was a quick fix and reasonably priced. Its an old door/opener and I appreciate that they didnt try to up-sell me. Then they went above and beyond and cleaned/oiled the chaines and openers. It was refreshing that that level of courtesy and professionalism is still alive nowdays. Highly recommend and will be using them when were ready to upgrade to new doors/openers!

The gentlemen did a fabulous job, they were also able to help me out quickly and efficiently!! Thank you so much again!!!

We had a spring break and they came out and fixed it. We had a slight issue where they had to come back but the service was great. We even had a garage door opener put in to replace one that was older. It wasn’t planned but Rodney had it in quickly and went above and beyond.

Very pleased with their work. They got me in on the same day I requested an appointment. They were friendly, professional, knew their stuff and got my garage door working better than it has in the entire time Ive lived here. Would definitely recommend this business.

Wes was professional, friendly, and worked extremely hard to quickly replace my coils for a fair price. Booking the appointment was fast and easy. Would give 10 stars if I could.

One of the springs on my garage door broke and it needed to be repaired as soon as possible.I called DH Pace and within 5 hours both springs had been replaced.A big THANK YOU to Rodney for a job well done!!Thank you, DH Pace!

Rodney was excellent to work with. He was professional, knowledgeable and took the time to explain to me the work he was going to do. The scheduling of my appointment was easy and Rodney was able to come out the next day and fix my garage door. Rodney called ahead of time to make sure I would be available which I appreciated. I would highly recommend this company!

Rodney did an excellent job. Incredibly professional and fixed my door much better than I had even imagined it would be. The guy is really good and hes been doing this for a long time. Price was far FAR better than I even anticipated.Got a 3 year warranty also, so not bad.

Great company and pricing was good. The salesman answered all my questions and explained everything very thoroughly. Estimate was done on the spot so I didnt have to wait around on them. The installation was great. The door had a few dings in the insulation from shipping but was fixed right way. I love my new garage door. I would definitely refer DH Pace to anyone looking to have one installed.

Huge shout out to Rodney! Assessed the issue, talked with us about our options and when we decided we wanted a replacement he indicated he had a unit with him and had it replaced within 30 minutes!!! I was able to get back to work and not take a lot of time off or make another appointment! He called when he was on his way and it was a great experience. Highly recommend!

Extremely impressed with professionalism and efficient work! Coils snapped over weekend. Called on Monday morning and they booked repair that afternoon. Rodney was professional, knowledgeable and quick! Would highly recommend!

They were fast, knowledgeable, friendly, and professional. I will definitely use their service again, if needed.

The service provided was excellent! From making the appointment to the final step. I was not expecting the work to be done the same day. After talking with Technician Rodney, he used language that I could understand, to explain what needed to be done. THEN he said, I can do it today. I was so in awe that I started to cry. I couldnt believe what I was hearing. It had been many years since my garage door was operable! He assured me that everything needed is on the truck. I must say that I dropped a few more happy tears after the job was done and I thanked him. Rodney looked at me and said, Aww. Dont cry. Its okay, thats what I do is help people. And he smiled.

Five star service on an emergency call! Jeff T. Took care of my headache in a timely and professional manner. This company has earned my trust for my garage door repair needs. Thank you for doing a great job.

Kevin was the best salesperson Ive worked with--for any product or service, period, for years--and Rodney did a fantastic job with installation, setting our doors, keypad, and remotes up as we wanted. Rodney is clearly one of the best in the business--very skilled but also offers great customer service. Getting a quote and getting installation done went so well that I purposely put off writing a review for over a month just to make sure the good feelings would stick around--and they have. Our garage isnt standard size and previously had garage doors but no openers because they couldnt be installed given the space. Kevin and Rodney did a great job finally giving us the convenience of an automatic garage at a reasonable price, plus the look is so much better! We also love being able to operate our doors with an app and to be able to check whether theyre open or closed anytime from anywhere. I would highly recommend DH Pace because of the great work Kevin and Rodney did!

Rodney did an excellent job of explaining the repairs. Overall a great experience.

Rodney Pichon came out again for our annual service. He lubed up the doors and adjusted the new opener that I had installed myself. Everything runs perfectly and is quiet. I highly recommend Rodney and DH Pace.

Rodney and Matt came the first time and were there right on time. They were very efficient and replaced the broken springs. They tested the door and it worked fine. They did a good job and we’re very easy to work with and polite. Unfortunately the next day the door Didn’t work properly and so the following next workday Ronnie showed up to troubleshoot and determine that the Optical switch had to be replaced. He also ran new wiring to put the Optical guides in the correct place. Overall very pleased with DH Pace and their service people.

Had a broken coil on our garage door. Justin did a great job. He was quick, accurate, and professional.

Great job this morning. Rodney and crew were quick. Gave some tips as well to keep the door going. Nice job !!

Garage door spring broke...called and got a same day appointment. Technician was efficient and friendly.

One of the torsion springs on our garage door broke, and needed to be replaced. Called several companies in the area, and DH Pace was not only competitive in pricing, but was able to get someone out soonest of all the companies. The tech was friendly and replaced both springs, inspected all parts of the opening mechanism, and even performed a small bit of maintenance on our other garage door. We are very happy with the service we received, and DH Pace will be our first call next time we need service.

Very happy I called DHPace to replace my garage door opener. Price was good, service was professional and fast. Communication was excellent. They will be my garage door company forever.

Next day service. Been customer for 20 years. Always happy with everything. All techs know what they are doing . Just had opener replaced after 19 year old opener went out from them. New Lift master made in Arizona. Great warranties. Tech Rodney 15 years experience. Here less than a hour and done works great. Quit and smooth with nice remotes. Lifetime motor and drive, 3 years on electronics.

Rodney Pichon saved the day for me today. I could not be home when he came, he communicated with me via phone and I was thrilled it was repaired at such a reasonable price. Thank you so much!!

They were great to work with. They were able to fix our garage door after another company wasn’t able to. Would definitely call them if any problems arise in the future.

Excellent service! They came the next day after I called and replaced the broken springs and serviced the garage door. The only negative was they were supposed to give me an estimate regarding replacing the weatherstripping on the garage door with one that protects against rodents from eating through. They were supposed to call me with an estimate . Never received that call yet! Otherwise great job!

The technicians were very good. On time and professional. We called one evening after 4:30 and our door was fixed by noon the following day.

I was at a loss as to why my garage door was opening 3-6 then stopping, lights werent working, springs were loud, cable was stretched & hanging...etc. assumed it was time for a new door, motor, springs... the whole sha-bang...BUT DH PACE came out, inspected it all, determined whoever replaced springs last time used wrong size, the contacts on lights were just dirty, and even though its 20 years old, he could fix a few things and I could get more time out of this old system. I really appreciate the time DH spent explaining the details, replacing the springs, cleaning contacts and everything else. A job well done by a friendly professional! Thank you DH Pace!

The technician was prompt, friendly and quick. Thanks so much.

Rodney was within the time frame quoted and they called before he arrived. He quickly assessed the issue and recommended a repair which returned everything to normal plus gave it some preventative maintenance. Courteous service at a fair price.

Had a spring break right before a snow storm was to move in. Called and spoke to someone who said they had technician in area and 30 minutes later Rodney showed up. Replaced spring and checked door for any other problems. Awesome service and Rodney was great to work with! Will definitely be calling them when we replace our garage door. Highly recommend this company!

Great customer service!! Rodney came out & had new springs installed in record time, checked over everything, & even gave my 3 dogs a treat! Would definitely recommend.

We were so happy with the work of employees at DH Pace. They came with all the possible parts they might need, were efficient and came out quickly. They were masks and did a couple of extra things we didnt ask for. We highly recommend them. Rita Blockman

Nice repairman and he showed up when he needed to and he did an excellent job of finishing for us.

Very friendly, courteous, professional. Did the job in a very timely manner and made sure everything worked perfectly before leaving. He even let me know of a structural problem with the door opening and how I could fix it! Thank you so much Rodney Pichon - you are the best!

Quick service. I had a cable break. When the tech arrived I had him replace all the cables and springs on both of my doors ( my idea, one breaks the others are close ). Both doors work smoother than they ever had. Price was reasonable, tech was quick and very knowledgeable. I recommend them highly.

Rodney came out to fix our stuck garage door. He was very polite and professional. He fixed our problem quickly and showed us exactly what was wrong. Price was very reasonable too.

Great, friendly, professional service. Got out to my house in no time, explained exactly what they were going to do and did it quickly. Thanks!

Excellent and speedy service. Highly recommend them!

My garage door broke a week before Christmas and I felt so lost with many others. DH came out to give an estimate so quickly and had a new garage door and opener installed in 1 week! Love the new garage door and it works great!

Fast response despite the weather. Great job and explained it all to me

A tensioning spring broke and I didnt hesitate to call DH Pace to arrange for a repair. The next day (day of this review) I was fortunate to have Rodney Pichon return to make the repair. Mr. Pichon is always courteous and a consummate professional. He quickly made the necessary repair as well as some minor adjustments. The door is as good as new. DH Pace provides annual maintenance and adjustments to my residence and rental property and can always be counted on to do great work.

Rodney at DH Pace was amazing! He replaced our garage door motor and was in and out within 45 minutes. Excellent service, super friendly and great product! Definitely recommend!

Service call was on time and work was done quickly with quality. I will definitely use them again.

Great work, good people and done right the first time

My appointment was easy to schedule online. They repairman showed up and was extremely friendly. The job was completely quickly. The next morning, there was an issue with the door. Another repairman came out that same day and fixed it. No charge! No hassle!

They were fast and fixed my broken spring in no time perfect service!

Very professional technician and pleasant service experience. Door was up and running in no time!

Requested on Sunday afternoon, tech arrived early Monday morning as requested.Explained all options needed for repair and was prepared to provide additional requested services by installing a new rubber on bottom. Before leaving Rodney checked everything, tightened a few things and made adjustments to prevent light shining in.Great experience, job well done.

I called DH Pace out to take a look at my garage door. Up until now, I wasnt aware that they also offer residential service. Gary was on time, super courteous and professional. I would highly recommend their services !!!!

From the salesmans initial contact, to the finished installation, were as smooth as could be. We were really late with our contacting them, and they sure did step up, and bailed us out. Very nice to have 2 new overhead doors, quoted and installed in less than 6 weeks. We needed the extra room, and DH Pace helped us finish it in time for winter.I highly recommend this company for any door opening project.Paul BrownGreybeard Racing

My experience with DH Pace Garage was excellent from my phone call to when he made the repairs. He was friendly, knowledgeable, fixed the initial problem very quickly and noticed I had a couple of rusted rollers and replaced them too. They were upfront on basic costs on the phone. I called in the morning and the repairs were done a couple of hours later. I would highly recommend DH Pace Garage for anything to do with garage doors and repairs.

Super fast and easy. Highly recommend.

Great experience! Arrived same day, price was fair and they completed the work quickly.

My garage panels were coming apart which prevented the door from opening. I called DH Pace and they sent someone out the very next morning. The technical was very friendly and made the repair in no time at all at a fair price, saving me the cost of a new garage door! They will absolutely be my first call for future repair or replacement.Tim Ellis

The service technician arrived as promised. He reviewed the situation with us and offered several options. We chose to replace the garage door. He was able to schedule our installation the next day. Graham, our installer arrived on time, was friendly and professional. He explained the installation and got to work. As the process moved along, he answered my questions thoroughly. Upon completion he explained home maintenance I could do to extend the life of the door and assure it worked properly. I have been very pleased with DHPace from start to finish.

Rodney was absolutely amazing fixing my garage door. He is very knowledgeable and excellent at explaining the fix. I will gladly use this company for all of my garage door needs.

Fast and friendly service. Love my new garage door.

I needed to have my spring replaced. The door was unable to open. My son had great luck using this company so on a Sunday I called to have someone come on Monday morning. My husband was scheduled for heart surgery Tuesday morning. They sent a man to my house Monday morning and he did a wonderful swift job or replacing the door spring. I highly recommend this company!!!

Rodney Pichon did a spectacular job of installing our new garage doors. We couldnt be more with the looks, fit and operation. Our salesman Kevin Rider should be nominated for sainthood as he worked with us and our indecision for several months first with style, then color, then style and color, then materials. Well we did make a decision and as it turned out in was the original ...well almost the original door. The results made such a difference in the way our house looks. I hope there is a before and after shot somewhere on the DH Pace web site.

DH Pace got out to fix our issue within 24 hours, they fixed it quickly, had the materials on hand, and were easily able to answer any questions we had.

***UPDATE: not even 6 months later the safety sensors stopped working (to reverse the door’s motion if someone walked under the door, something important to me with small children) and they wouldn’t come fix it without charging labor because they can’t even determine if it’s warrantee’d without coming out. So...I’m apparently only treated as a valued customer (which is what warranted my initial comments) when a sale is involved. I’m now sorry for the referrals I sent to you.One of the best technicians we’ve dealt with...kind, very knowledgeable, patient, and speedy! Thank you!

Their staff was prompt, courteous and very knowledgeable. I wouldnt hesitate to recommend DH Pace to anyone.

Great & efficient service! I really appreciated the ease of setting an appointment through the website, as well as the confirmation call. The technician arrived when scheduled, with a call in advance, was friendly, and completed the repair in a timely manner. I would most definitely recommend their services!

My technician was on site within a few hours of my phone call, was polite and totally competent. Very friendly, and did a perfect job. I recommend DH Pace to anyone.

A service window will be scheduled, don’t bet on being First in the days means you will get service early. This is my only complaint and has to do with dispatch. Rodney SAVED THE DAY AND MY OPINION about DH Pace. Rodney showed up with a smile, he was pleasant, professional and direct. He built trust in minutes, I knew he would recommend what was best for my situation, not trying to up sell me on something I didn’t need or want. I will trust DH Page with future service because of Rodney! Thank you- Ben

I had routine maintenance performed last week and the service was great. The tech was very informative and thorough. Greatly appreciate service and I would recommend.

Rodney was great. They took care of my problem quickly and efficiently. I appreciate Rodney taking the time to show me the problem and explain my options. I will definitely use DH Pace again when needed.

Great same day service every time Ive called them. This time, I had moved to a different house and I remembered them by Pinnacle Door or Central Illinois Door...but I could not find them online. Turns out...its these guys. Same folks, different name DH Pace. They came out to my house and replaced my garage door opener in a timely fashion. They were friendly and efficient. They took time to explain everything.

DH Pace sent a technician the same day I called for a non emergent appointment. My technician was Judah and he offered me multiple solutions. I opted to have a new opener system. It was installed the same day with all the details and options explained to me. I definitely recommend this company and technician. Excellent work!

Fast service. Came out same day. Rodney and Mike did great work!

Rodney came out and replaced our garage door springs and also found out that our garage door opener was ruined because of the broken spring. He was able to fix everything in one visit. He explained the new opener and had everything fixed very efficiently! We had great service and would definitely call him again if needed.

Fast and friendly service. Got exactly what I asked for!

From the initial contact over the phone to the in person encounter with the technicians, I highly recommend this company! The service technicians were onsite within 4 hours of calling and were able to fix the problem within an hour! Brandon and Gary were very knowledgeable and did a phenomenal job in explaining everything before completing the work. Affordable, Knowledgeable, and fast!

Rodney P did a great & fast job replacing the torsion springs on our garage door. Excellent work! 👍

Very prompt and fixed the problem with the garage spring quickly. They have an answering service which is great!

A+ service and quality . Judah Kaisner is a professional and qualified technician. Within 10 minutes of arrival, he had the problem diagnosed, gave me options on what repair I could do, estimate written, and started the repair.Thank you, Roger Cross

Service was excellent. Very punctual. I will continue using them for future needs.

Great service!

My garage came off the track and I tried to fix it myself all day Saturday. On Sunday I called DH Pace and Gary was extremely prompt, professional and did a good job explaining everything to me. Now I know how to maintain my garage door and when to call the professionals.Thanks!

Prompt service, expert repair, and budget friendly!

Excellent service. Guys showed up on time, prepared, polite, and efficient. While I hope not to have any more issues in the future, if I do, they’ll be the ones I call. Nice work.

The person really had good attitude and helped me fix my garage door issues.

Excellent service and very professional staff. Great experience

Rod cane and fixed my door opener in a timely manner and explained what was causing the problem. D H Pace are in my contact list for any future issues.

This was a follow up appointment to the original service date in July. The technician, Rodney, quickly diagnosed the problem and got everything fixed up in short order.

Rodney and Mike were quick to assess the problem,friendly and fixed in timely manner,easy to work with,pros all the way!!

Very professional experience and they did a fantastic job with our garage door at a reasonable price and time of installment. Also, they did forget four screws but came back later THAT day and did them for us. They are true to their word!

They scheduled me for same day service to replace springs. Reasonably priced, fast, friendly service was my experience.

This is the second time I have asked DHPace to install a new door opener system for me, and again they were great! Fast, friendly, very reasonably priced for what is done. I couldn’t stand the old garage door opener after having had a MYQ WiFi system, so after we moved, DH pace was again one of my first calls.

Totally awesome, Thank u so much!!! Great service!!!

The service required 3 calls and each and every time the technicians were not only technically competent but also timely, friendly and educational. Would use them again if the need arises.

Our tech, Judah did a first class job.

Called to schedule a service call. Was told $157 for the first hour, then $32 per 15 min after. Tech came out, tightened the clutch, spayed some WD-40 like lubricant on the chain. This fixed my problem. Took less than an hour. Invoice said $354!!! (That included $25 for the spray.) Explanation: must have been a new person answer, our someone from the residential side.Unprofessional! I have 12 garage doors at this warehouse alone, and I wouldnt call them again for anything!!Supplemental:The one thing he actually did do to make the door work properly worked less than a week. Now the door doesnt work AT ALL! (At least before he came, it would go up if I helped it.)

Bloomington IL - Called dispaptch for 24hr emergency service 6:40pm on a Saturday. Repairs, broken pulley cables, completed w/in 2 hours of my initial call. Was charged exactly what I was quoted for labor. Very satisfied with overall customer experience.

Garage cables came off in February and repairman indicated his lack of knowledge regarding our specific type of garage door opener. Repeat issue in July with the Company charging me for both occurrences including $6 for garage lube (you can purchase the entire can for $3 and should be part of their service charge). No return call when this issue was brought to their attention and had to make repeat calls to try and gain resolution. Better Business Bureau will be my next option.

Staff here is great and their quality of products is outstanding! Give em a holler!