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The Chocolate Moose
405 S Walnut St, Bloomington, IN 47401, United States
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The Chocolate Moose
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Ca
Review №1

We absolutely love the chocolate moose! This time we got the chocolate explosion Sunday with vegan coffee ice cream and also a freeze with vegan coffee ice cream...so freaking good! This is just the first of many trips to the Moose this year!

Da
Review №2

Gluten free and vegan options! And the vegan ice cream is good! Tonight when we went they were super busy - but everyone was still cheerful and great customer service.

Ab
Review №3

Omg the homemade chocolate moose flavor is amazing. I normally dont like very much chocolate but you guys killed it. Thank you

Mr
Review №4

Delicious ice cream, of course. Many different and unique flavors/toppings! The inside is kept nice and clean, and the staff was helpful, fast, and friendly. There is a nice outdoor window to get your food, but you can go inside as well. The inside connects to a relaxing outdoor area with benches and tables to sit at. I recommend the lemon custard, or Blue Moon. If you have a child, they will get a kick out of the Blue Moon turning their tongue a bright blue!

Ro
Review №5

This is another place that pops up on my feet that I have never ate at I just deliver orders from. So the best I can say is the employees that work here are always very polite and helpful. And the food looks delicious but I cannot have any of it

Ka
Review №6

Excellent homemade ice cream! We tried moose dream and blue moon. Very fast service even though they were a little busy.

Sc
Review №7

Great Ice cream & treat location in Bloomington!

Ro
Review №8

I’ve been to the Chocolate Moose Walnut location multiple times. Every time I’ve visited, the staff has been very friendly, the shop was very clean, the decoration was very nice. The only factor restricting a 5-star rating is the speed of service, or should I say lack of. If they were able to produce product quicker that would be an instant 5 stars!!! They have fantastic breakfast, ice cream, and coffee. I definitely will return again and I would recommend the Chocolate Moose!

Sa
Review №9

This place is ice cream heaven. I don’t have a sweet tooth but this place has me coming back and trying all the different favours of ice cream and types of desserts. So far my favorites are: vanilla ice cream, cheese cake ice cream, red velvet cake ice cream, chocolate fudge ice cream, vanilla pecan sundae and so many more.

Vi
Review №10

Love a good ice cream spot! Really great options to choose from and amazing tasting flavors!

Da
Review №11

Excellent ice cream and great variety to choose from.

Le
Review №12

The best in Bloomington. Kind of pricey but worth it. They even have vegan

Wi
Review №13

Nothing special. I can get better ice cream from any supermarket.

Me
Review №14

Very nice place for family ice cream all flavors are wonderful oh you can even get food too my service dog was welcome we enjoyed the chocolate moose

Pa
Review №15

The Brown County Coffee was so delish. I love that they also have a vegan section as well. Inlove the tiny kids touch cone. The little eyes on it make is so delightful.

Sa
Review №16

Service is absolutely outstanding. Im just not a fan of their ice cream, Ive tried a few different flavors both in Bloomington and their Brown County location. Theres always something a little off about the taste. My sisters who went to IU absolutely love it though. Different strokes for different folks.

Ja
Review №17

The staff is always nice and even though its usually packed you can get served fairly quickly.

No
Review №18

Support local business! Hands down the best homemade ice cream in Bloomington, Brown County & surrounding areas. Its worth the extra few dollars to experience the real thing - of course, if youre in the mood for a more classic soft serve those are excellent as well. Have literally never heard anyone complain about this place.

Ki
Review №19

Great service and they have Dole Whip!The pineapple Dole Whip was perfect and Half the price of Disney 😁

Br
Review №20

Oh God, we just moved away, and I miss this place already! Try the Lemon Custard ice cream in a shake - its like no other shake Ive ever had, in a good way. Goodbye, Chocolate Moose - You shall be missed.

Je
Review №21

Made a pit stop on the way home for a little ice cream. Pleasant surprise for homemade ice cream. Lots of flavors, made the old school way.

Sh
Review №22

The Chocolate Moose is a lovely local business. Many different flavors and toppings to choose from and big portion sizes for the price.

He
Review №23

Could tell I was the last day at school. Busy but all employees were pleasant. Ice cream delicious as always

Sa
Review №24

My favorite local ice cream spot.

Da
Review №25

The ice cream there is very hard to beat!

Ch
Review №26

Stopped by the window for a small grasshopper in a cup. The homemade ice cream was delicious and the price was typical for quality ice cream.

Jo
Review №27

So much fun. My granddaughter loved it. She got exactly what she wanted. Great ice cream.

Co
Review №28

Huge portions, deliciously thick handmade ice creams and plentyful add ins make this a must stop. When asking a staff member what blizz was waiting on the counter all I got was a shrug. But its still worth the visit.

Ju
Review №29

Fantastic service and delicious ice cream. We tried the grasshopper which was pretty good, and the chocolate which was even better!

Jo
Review №30

The Chocolate Moose is my favorite ice cream place in Bloomington. They have vegan ice cream options which is pretty luxurious coming from a hometown with nothing but digestive destroying dairy. This place is perfect for a hot summer day!

Iz
Review №31

This was so yummy! Our dog loved the pup cups

Ot
Review №32

First time visiting the new location and it was getting a lot of business that day. With lots of choices and interesting flavors, the friendly and cheerful staff added to the experience, as they were willing to give me some recommendations (so many good flavors!). There were plenty of seating available

Da
Review №33

Love lemon custard and sweet cinnamon ice cream

Gr
Review №34

I always visit here when Im in Bloomington to see family, and usually have a good experience, but I dont know that Ill go any more. College-age staff seems super enthusiastic about their job, but this store does always seem to be understaffed. Disappointing since I already know that their employees are severely underpaid. Also, every time Ive seen a member of management come to the front, theyve been extremely rude to the customers, never wear masks, and Ive seen more than once management yell at their staff in front of customers--so unprofessional. The older male workers seem to always be eyeballing their college-aged staff, which is obviously concerning as a customer. Im sad to leave this review because I really do love the staff there, and the ice cream is amazing, but I cannot stand for the poor treatment of these employees.

Be
Review №35

Enjoyed ice cream on a nice day. Ice cream was good but the line can get long.

A
Review №36

This is our first visit to the new location. It is a bit different as the place is a LOT bigger. However I found it was also better which we doubted could be possible. After all The Moose was THE place to go for cold refreshment in Btown. Putting it inside and revamping the serving area made everything different and we were prepared for dislike. Yay! The wait time was short. Shakes were the BOMB! Staff is amazing. Our fears were dashed to the pavement.

Ma
Review №37

Great place for a nice cold sweet.

Ro
Review №38

Incredible icecream. Worth every penny! Nice staff & treats came fast.

Ni
Review №39

Absolutely delicious!

Mi
Review №40

New location is soy tbh good ice cream tho

A
Review №41

Vegan options. Service was not great. Price could better for quality and amount.

Ka
Review №42

***Edit:I went back after a few back-and-forth messages with Mr. Davis. Props to a gentleman who cares about customers and the brand! I was hesitant to return after what happened the last time. Instead of going in I went to the walk-up window. I dont recall the womans name but she was very friendly and helpful. Hopefully the last time was a fluke. Could be bad staff. Lord knows everyones having trouble keeping good people working right now. But I was pleasantly surprised at this girls conduct after what happened the last time I was there. I wont avoid the Chocolate Moose in the future. They DO have killer ice cream. Hopefully one day The Incident will be buried under enough visits that it wont even surface as a memory. But truly, it only takes one bad employee to ruin a place for someone. I have a bit more faith in TCM after dealing with this lady today.-----Ive never been so dissatisfied with the Chocolate Moose staff in my life. I grew up going there with my grandpa and when my sister came to town we went to get ice cream for everyone there because I recommended it. We drove there, went in and ordered for everyone. They brought half of our order, the ice cream the wrong size. What got my attention first though was the chocolate shake they tried to pass to me. The girl came out hollering for a chocolate fudge and vanilla and when no one claimed it I asked if they could have mistaken the chocolate shake for that. She said it must have been mine and tried to hand it to me. It was literally a vanilla hot fudge sundae in a cup. I told her what I ordered was supposed to be a chocolate shake. The girl tried to convince us it was a shake and I told her it wasnt even mixed. She left with it and another one handed my sister her order which was, thankfully, correct. They brought a cup out and said it was the shake. I opened the lid and it was the same fudge sundae they tried to pass the first time. I asked a different woman if we could get the chocolate shake to complete the order and she shrugged and walked off. Another woman came around the corner and we spoke to her. She left with the shake and came back ten minutes later after filling several other orders that were placed behind us. Opened it and its the same dang sundae. So I paid for two shakes and a large ice cream. I got a shake, a fudge sundae and a small ice cream. Ive never walked away from there so disappointed and disatisfied with the service. Honestly, I know mistakes get made in high speed professions and I am patient enough to work through them. They didnt even try. This was completely awful. It wasnt a well everyone has off says it was legitimately terrible. An off day? I get it. Make it right eventually Ill come back. But this? Theyve lost our business, and stained years of memories.

Ka
Review №43

I couldn’t dream up a criticism of this place even if I tried. Nothing bad has ever happened to me here!

Si
Review №44

Their slushies tasted like sprite and it took them 10 minutes to make my frappe

La
Review №45

The best ice cream in town. I love that you can order via the walk up window without going inside. Super pandemic friendly.

1L
Review №46

The staff hides in the kitchen and I either have to yell for them numerous times, poke my head around the wall to see them huddled together laughing, or wait a century until they wonder to the counter. Wouldn’t come here if work didn’t require me too

Ra
Review №47

Took about 20 mins to get our order and then they had everything wrong. came here based on the reviews and i dont get it...it was horrible. not coming back.

Je
Review №48

A little piece of Bloomington that I always tell out-of-towners about.

Di
Review №49

Yum 😋 a local must have . It has been in this location since I moved here in 2002. We moved and came back . The spot got a facelift but chocolate moose was here to make my belly smile. Now I can share it with my kids. Everything here is a good pick

Sh
Review №50

The portion size compared to the price you pay is ridiculous. 3 small cups of ice cream and a drink was over $30. The staff was seemed bothered by having to answer questions about their product and were generally unfriendly. If the price didnt keep me a away, the staff would. Definitely not a place I would ever go again.

Ge
Review №51

Awesome little place. Great atmosphere and awesome service. Love this place

Ni
Review №52

My wife is a hardcore ice cream person and she is absolutely relentless that she wants to go to the chocolate mousse when we are in bloomington. Will be back!

Mi
Review №53

I love stopping by here with my daughter! Wed normally walk there from our home in the Bryan Park neighborhood, but now since weve moved its just a quick trip into town. Service has always been great and the ice cream is delicious! So many options and they are all awesome!! Ask for eyes on your scoop or cone for the kiddos...its fun. Mmmmm......be back soon!!

TJ
Review №54

At most ice cream shops you can see them placing the ice cream on the cone but not at this place. It took more than five minutes, after placing the order, to get three ice cream cones. It was worth the wait. The small cones are large. The employees are nice.

Ni
Review №55

Delicious sundae!

Fa
Review №56

The Chocolate Moose is the second best place in Bloomington to get ice cream. I would recommend the namesake flavour, and lemon sorbet.The first is Hartzells.

Ta
Review №57

Went there with my boyfriend, his son, and my mother after a tasty meal at Bubs Burgers and Ice cream. They were pretty busy, but the line went fairly fast and as always, their ice cream was delicious. All together we got, tag along in a waffle cone, blue moon in a bowl, bacon !?! Sunday, and four sodas of different flavors. All of it was delicious and the service was good. Currently, there is only outside seating due to covid.

J
Review №58

Great ice cream and great people! Was a little disappointed to see they added a surcharge fee based on how you pay because I didnt see it until after the fact. But overall best Ice cream in town!

Ke
Review №59

** VEGAN OPTIONS**I grew up in Bloomington, and The Chocolate Moose is THE place to go for ice cream. It’s so nice seeing them in their new building, and they managed to keep the feel and charm of the place as it was before. Amazing ice cream, good prices, and it’s local! You can’t go wrong.Pro Tip: If you have kids (or are young at heart), ask for eyes in your ice cream!

mo
Review №60

This is some of my favorite ice cream in town. I love their homemade ice cream and appreciate the vegan selection.

Ci
Review №61

Good ice cream

Ju
Review №62

A great place to get a scoop of ice cream

Cr
Review №63

A local favorite. If you live in the area and haven’t visited, you’re definitely missing out. The ice cream is fantastic and whats more, the food offerings are also quite a treat!They also occasionally partner up with other local shops, like a cookie company, to make even more delicious treats.Everyone visiting should find an opportunity to make a quick visit to the Chocolate Moose! Support local!

Zi
Review №64

The service is warm and portion is large, but the ice cream is not top notch.

Li
Review №65

**Editing my review because management was super kind ! Thank you! And will go back to get more brown county coffee ice cream of course :)Paid around $10 for two cups of brown county coffee ice cream. I used to love the brown county coffee ice cream!Today, one cup was half melted liquid when they served it, the other cup had less than the two scoops ordered. The consistency of the ice cream was whipped (??) and basically completely melted by the time I walked like 3min to my car. Pretty disappointing. I wonder if they changed the recipe of the ice cream?

M
Review №66

Delicious icecream. Big serves

Al
Review №67

Amazing atmosphere - great pricing and options of flavors. they have regular ice cream and soft serve. They also have vegan options for thos with allergies or intolerances which is a major plus for me. Ill be going back many many times. They also serve delicious coffee.

Sh
Review №68

Its ice cream what can u say yummy

Bo
Review №69

Great place 🍦🍧🍨🧊💸

je
Review №70

Unique little ice cream shop with tons of options.

Al
Review №71

Great ice cream.

Ju
Review №72

Please, if you know what’s good for you, you’ll get the chocolate moose with buckeyes and Oreos. It was so SO good. I can’t wait to get it again.

Ms
Review №73

I had the breakfast sandwich and it was delicious.

Da
Review №74

I love this place! I also love how they are following the city and county mask mandate. Its almost like they have the upmost respect for their customers and employees! Especially when it comes to the walk up window! Great job!

J
Review №75

Neither of us thought the ice cream was very good, unfortunately. Not much taste in either flavor. The recipe seems to have changed over time since we used to enjoy cooking here.

Pa
Review №76

They are super good! Highly recommended!

Da
Review №77

Great service even better staff and ice-cream!

Pu
Review №78

Long line tonight. the ice cream is always superb!

vi
Review №79

They have one employee. You’ll wait upwards of 30 minutes for one sundae. Absolutely ridiculous!!

Al
Review №80

Fire af good place to visit

Iz
Review №81

The Chocolate Moose has fantastic options for all tastes: soft serve, dole whip, ice cream sandwiches, awesome flavors of hard scoop and so much more. This local spot is truly a treat!

Ka
Review №82

I love the vegan options here! Always delicious. My favorites are the blizz with PB and the chocolate covered frozen banana with nuts!!!

An
Review №83

It’s no longer the cute little building with lines out to the street. But the new building definitely tips the hat to times gone by. The ice cream hasn’t changed and there are plenty of cool photos to remind you of what once was. A great way to change with the times but not forget the roots of the past.

Na
Review №84

Ordered at the outside window. Was told masks were required. Outside? I asked. When were about to eat? Clearly they dont need our money. Wont be back. Went to Culvers. Just as good, but cheaper.

Am
Review №85

Ive tried almost every flavor and I have not come across anything I did not love here! This is the BEST ice cream... I have family in Bloomington, Indiana, and they know I MUST visit the Chocolate Moose every time I come here. This is also the only vegan ice cream I have ever loved! I am not vegan, but some of my family members are. I enjoy everything about this place, and the new shop is even more fun than ever. As it is now an indoor location I can visit with comfort at any time of the year. Yes!!!

Pa
Review №86

Visited Bloomington on a weekend trip with my husband. We should have come here first because it’s the best place we ate!

Li
Review №87

Their homemade ice cream is so good! This time I had Tag-a-Long and Moose Dream which is chocolate ice cream with mini peanut butter cups in it. Their chocolate ice cream is the only chocolate ice cream I like.

Lo
Review №88

Theres chocolate... and theres moose. Neither are true to their name. The bearded women in the apartment upstairs have made sure of that

Wi
Review №89

Not sure what the dude that said ice cream is not top notch is thinking. Its TOP! Keep rockin MOOSE!

Za
Review №90

Great ice cream!

Ci
Review №91

Best ice cream place in bloomington

Ja
Review №92

Great service. Great product. Very efficient at handling the ever changing regulations associated with food service.

Br
Review №93

Favorite ice cream in Bloomington!!

Ku
Review №94

Tasty ice cream treats, shakes and light sandwich fare. They take wearing your safety seriously and wear masks during this dangerous period of Covid 19. The service is friendly. Best in Bloomington!

Ma
Review №95

Long wait for part of our order. The cookie dough ice cream had really small cookie dough pieces in it that you could not even taste.

Je
Review №96

Went there with a group of people and everything was delicious. I had a chocolate shake and they are so rich and chocolatey. Go there at all cost.

Je
Review №97

Dole whip was excellent

Ac
Review №98

My mom and I went to get Ice cream for the family. We didnt see the sign that said you had to wear a mask for outdoor ordering and instead of telling us the cashier just walks away huffing. When mom came back with a mask she was very rude to her while she was ordering, and my mom told her there were two peanut allergies on mine and my siblings the lady said and I quote look lady, you didnt order anything with peanuts in it except the blizz with the buckeyes in it. My mother told her that she was just letting her know due to the cross contamination. We got home and my sibling three sips in bit into a whole peanut. Due to the carelessness of the staff my sibling had a reaction. I wouldnt suggest it even if you dont have allergies.

Co
Review №99

Heard some folks leaving bad reviews due to masks, it’s a state mandate folks! Jordan and his staff at the moose are great. Since I hadn’t dropped a review yet, I figured I would... hope it helps offset the mask haters unjust 1 star reviews!

Sa
Review №100

The ice cream was really really good. The place its beautiful. My only opinion is that they need to change the way they give the order to costumers. Maybe implement a system were every ticket has a number and call number by number. They just place the ice creams on the shelf and someone took my ice cream so I had to wait again for my order to be completed. But the ice cream was delicious.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:405 S Walnut St, Bloomington, IN 47401, United States
  • Site:http://moosebtown.com/
  • Phone:+1 812-333-0475
Categories
  • Coffee shop
  • Ice cream shop
  • Dessert shop
  • Sandwich shop
Working hours
  • Monday:11AM–11PM
  • Tuesday:11AM–11PM
  • Wednesday:11AM–11PM
  • Thursday:11AM–11PM
  • Friday:11AM–11PM
  • Saturday:11AM–11PM
  • Sunday:11AM–11PM
Service options
  • Curbside pickup:Yes
  • No-contact delivery:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Takeout:Yes
Highlights
  • Great dessert:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Atmosphere
  • Trending:Yes
Planning
  • Quick visit:Yes
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