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Northland Performance And Four Wheel Drive
1226 Park Ave, Bismarck, ND 58504, United States
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Northland Performance And Four Wheel Drive
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Br
Review №1

Very knowledgeable staff and professional service. Excellent experience when I needed it most. Thanks!

Da
Review №2

Went with a friend who was picking up her car as it is a well-known place to go for UMary students with car troubles. Wonderful staff and service with the most adorable greeter!

Sa
Review №3

I had a fantastic experience with this auto shop on a recent road trip - they fit me in on a clearly busy day when I had an issue while driving through town and got me back on the road super quickly. Highly recommend!

Br
Review №4

Last November my daughter was having car troubles. Since I am not from ND, I called Northland Performance to see if they could help her out. Doug went above and beyond to get her car in and fix what was wrong for a very reasonable price. Then, a few weeks back, I was heading to ND and had an engine light come on. Doug again went out of his way to get my car in and fixed by the next day, so I could make it home safely. He does amazing work and goes that extra mile for his customers! I highly recommend Northland Performance!!

Ka
Review №5

Exceptional customer service. My vehicle was leaking fluid and the replace the water pump. Two weeks later Im leaking fluid again and they said to bring it in immediately. They looked at it again and tried numerous techniques to find the new leak. I have an older vehicle which I want to continue to drive for a few more years. Having a great mechanic who knows what they are doing and willing to take the time to explain the situation is so valuable. Highly recommend for all of your vehicle needs.

Th
Review №6

Very wonderful place to get your vehicles worked on. Caring and professional people. Gave me a lift when I needed it. Best place in my opinion

Tr
Review №7

They are very cordial and respectful and their dog is awesome! Highly recommended

Le
Review №8

Great people there, do a top notch job

to
Review №9

Trustworthy and knowledgeable. Doug is a good guy.

Gu
Review №10

I am an Italian travel blogger. I travel with my van. The transmission of my van was broke. I spent 2346 dollars to rebuild. Three month later the transmission was broke again. He give a warranty of 20000 miles. The transmission worked for 2000. Now I am in Pennsylvania and i phoned to him asking about the warranty. And The owner told me that the warranty is good only if I got problems with the transmission in North Dakota. Its a shame!!!Dont go in that place if you want your car in good conditions.

Tr
Review №11

I have been taking my vehicles to Doug for years! Amazing is too light of a word to use, fair, honest, and upfront every time!

Or
Review №12

I gave them a call, and instead of convincing me to come in for some bullsh*t charges, they told me how to fix my problem from home and gave me advice on how to avoid it in the future! 10/10 would recommend them!

Ke
Review №13

Outstanding service. honest and transparent. 5 stars

To
Review №14

These guys definitely know what they are doing.

Tr
Review №15

Great mechanics and service. Always take my car and trucks to them for service.

Mi
Review №16

Being from out of town I have been to a couple places in the Bisman area for my auto repair needs. After coming across Northland Performance I will not do business anywhere else. I feel very lucky to have found a place that is not only clean and professional but treats its customers like friends and family. If you are looking for honest auto work at a fair price look no further.

Gi
Review №17

Doug and Teri are amazing people and go out of the way to help you and take care of your vehicle!!

Ke
Review №18

I showed up without an appointment, and the staff exceeded my expectations of getting our car looked at the same day. I was referred to Northland Performance by a co-worker who has been coming here for several years. I can tell you I was extremely satisfied. Doug and his staff were very professional, thorough, honest and fair. Doug kept us updated all along the way. They alerted us to a failed battery load test, which was crucial considering temperatures are expected to fall below zero next week. In addition, they noticed a rear license plate bulb was out. They replaced both the battery and bulb. Very thorough inspection, which is exactly what I wanted. Doug and staff were completely honest and correct when they could not detect any leaks from our vehicle, which we thought were occurring. Thus, total honestly and no unnecessary work was done - which in my opinion is rare to find. Doug was kind enough also to provide a ride home when I left my vehicle at his shop. I will definitely return for all our maintenance services in the future. Thanks much Doug to you and your professional staff!

De
Review №19

The phone call was not pleasant. Shouldve given me an estimate but offered a phone call for later!

Al
Review №20

I was traveling from Washington state to Michigan 60 miles west of Bismarck my engine sputtered and shut off, not to start again. AAA recommended Total Auto. I had the vehicle towed to there. We arrived about 30 minutes before closing. I intended to leave the vehicle there for them to determine the problem rent a car to finish my journey, and decide on a course of action when I was told the cost of the repair. Doug convinced me it could be a minor problem and committed to have someone on it first thing the next day. Doug was true to his word. By 9:30 the following morning my vehicle was parked outside ready to go. The cost was very reasonable. Doug could have easily taken advantage of my situation. If I lived in the area, I would have all my vehicle servicing done by Doug and his crew. Thank you Doug and Jeff.

hy
Review №21

The professionalism surpassed my expectations. Plus the advice is free.

Do
Review №22

Had to be towed by AAA from interstate. He went way out of his way to get my car done by the weekend, even finding the part that Chrysler was in no hurry to get to him. Very fair cost. Would recommend him wholeheartedly. Tough to find a reliable mechanic when traveling, so save yourself some trouble & just go here.

Wy
Review №23

So far my experience with them have been great. The have provided reliable fixes, done them in a timely fashion (incredibly fast time between drop off and pick up), and most importantly i trust them and havent had them up sell me or try to add on extras.

Ga
Review №24

Doug and his staff got me in right away! Very friendly and professional. They were very detailed with my vehicle and made sure that it was running tip top shape! I will always be back for my service needs.

Ke
Review №25

I have been going here for years, I always get great service, the quality of work is great and I have always been dealt with honestly. Northland Performance is the only auto repair place I have been to where I truly feel like they are looking out for my best interest rather than a quick buck. I would stand behind their honesty and integrity. I have tried others, this is the only place I go now.

J
Review №26

The owner is a nice person and I believe they do good work although they just finished so that may be more of just a guess. The issue I have with this place is he was upfront with the costs except that it changed when I got the bill. He said he misspoke on the phone is that my fault, I should have to pay for that. If you are counting on the total to be $500 and It turns out to be 795.90 Im going to say thats a bit of a misquote. Lets be honest the prices are atrocious out in ND in general for shop work, but I heard good reviews so I went. BE VERY CLEAR AS TO A TOTAL. Dont get burned like I did. If I would have known it was going to be that high I would have gone somewhere else or bought the damn parts myself and had a buddy fix it up. If your going to Misquote your Total.... HONOR YOUR WORD. Notice how most of the good reviews are from years past nothing current.

Ed
Review №27

With truck failure 1000 miles from home Northland provided excellent service the same day I phoned them. How many repair garages offer that kind of service? I am deeply grateful for your kindness and willingness to help a fellow traveller. You folks rock.

Br
Review №28

Top notch repair work, super nice to deal with as well!!

De
Review №29

Excellent. They got me right in. And made sure my car was 100% sound for my trip, and guaranteed their work will get my repeat business

Ca
Review №30

Doug and his team are experienced, honest technicians. They believe in their work, and are willing to make things right when/if there is a problem with your repair.It can be tough to find trust worthy technicians. Definitely recommend them!

Er
Review №31

This is not my first visit to Northland. I am a repeat customer because Northland is quick. They do a good job. They communicate well during the process and let you know what options there might be for treating any issues your vehicle might have. And, they dont try to upsell you on parts or services just to pad the bill. I am very pleased with my experiences with Northland Performance.

K
Review №32

Great to work with. They were very thorough and didnt try to push any little up sells to make an extra buck. If you need work done I would highly recommend these guys👍🏻

Jo
Review №33

My car broke down outside Bismarck. i had to get it towed to the AAA recommended repair place. I had to get a rental and go back home, so my car was left there overnight. the owner called me in the morning and said he would have a chance to look at it later in the day. he called back a couple hours later and quoted me at $600 repairs. When I came back he billed me $375 after the services. I was helped and attended to quickly and efficiently. I would recommend this place to anyone.

Di
Review №34

I highly recommend Northland Performance for any auto service repairs.Doug and his staff are very professional and very good mechanics. They have repaired a couple of our vehicles and we were very pleased with the work that was done. I will refer any of my friends that need any vehicle repairs to Northland Performance.

J
Review №35

Doug is extremely nice and i feel like he genuinely wants to help people. My vehicle had some issues when in for a routine brake change. Doug and his employee stayed two hours past closing time to get my car done so i wouldnt be without a vehicle and didnt charge me any extra than he quoted me, I will definitely be going back!!

Ch
Review №36

My car broke down on my way from Minneapolis to Seattle and Northland squeezed me in, fixed my truck much faster than expected and charged me a fair price. Wonderful people, great mechanics, I don’t know why I would go anywhere else in Bismarck.

Sh
Review №37

The family that runs this shop are so kind and friendly! They do a great job every time! As a woman I feel welcome and taken care of, instead of treated like a dumb broad, like some of the shops around here make you feel.

Jo
Review №38

They were able to get my vehicle in right away and kept me updated on what needed to be done. Very clean, orderly shop and lounge area. Very nice people to work with, definitely a place Id go back to and recommend to others!

Ju
Review №39

Fast and friendly service, and they do a good job. No complaints. I had a tricky problem with my vehicle that would have taken many attempts to find. They didnt want to throw parts at it (as I obviously didnt either). They did get it fixed. They pointed out some future issues that will need to be addressed but werent crucial. They didnt just fix them without my ok.

Sa
Review №40

Feel completely taken advantage of. I am new in town and needed a mechanic so I found one with several good reviews. What a mistake. I had to take the car back for the same problem twice. He charged me $255 just to tell me that I needed a head gasket in my daughters car..oh..but he replaced my thermostat which wasnt broken obviously. I have a headlight and a taillight out and just havent been able to find the time to do it so I asked him if he could do it for under $25 (I supplied the lights) and he said no. Wow. But hes quick to say God bless you after he takes your money. Time to find another mechanic,,,this guy is ridiculous and doesnt represent us Christians very well,

Be
Review №41

I had a great experience at Northland Performance fast,efficient and very friendly definitely will be my go to place for future auto repairs.Thanks guys you rock.

Ta
Review №42

I had these guys do some transmission work on my Mini Cooper S not only did they do an excellent job, the employees are super friendly.

Ka
Review №43

The lady on the phone was rude, uninterested and must have better things to do. I was kept on hold for over 15 minutes.... if the customer service on the phone sucks, i can only imagine the level of service my car would get.

Le
Review №44

Great service and extremely nice folks! Highly recommend this business.

sc
Review №45

Fair price good work clean shop and friendly service

St
Review №46

Positively the kindest service you will find anywhere.

An
Review №47

Doug is the best! Fair and honest.

Ja
Review №48

We took in our car as the transmission was out. Had it replaced and it cost about 2K (for a rebuild). This was in the fall. Drove the car about 2,000 miles that fall and then when it started to snow we parked it. When spring rolled around, the car would not move from the driveway. We checked the tranny fluid and it was burnt and black. If the tranny and fluid had been replaced only 2000 miles ago, the fluid should not have been burnt that qucikly. The shop did not install the new one correctly, and it only had a 90 day warranty. Since we parked it all winter the warranty was up. We had a mechanic come to our house and he suspected that the tranny was never replaced, rather that is was repaired. I would not recommend going here.

Je
Review №49

Great place, super clean shop, very fair prices.

Ky
Review №50

Great place to get work done

Sc
Review №51

Great people Great service

Ru
Review №52

Good honest shop.

Ja
Review №53

Very good people!

Ro
Review №54

Excellent auto service

Ra
Review №55

Amazing

Co
Review №56

Excellent service!

Information
8 Photos
56 Comments
4.5 Rating
  • Address:1226 Park Ave, Bismarck, ND 58504, United States
  • Site:http://northlandperformanceinc.com/
  • Phone:+1 701-224-1426
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Car stereo store
  • Mechanic
  • Oil change service
  • Radiator repair service
  • Transmission shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:8AM–5:30PM
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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