Highly recommend. Robert was our tech. He was great. Fixed me up without having to order a part. But when I need to, I will use them. Robert is honest and super helpful. They sent him over quickly after I called. And I dont know any of them from Adam. So I was pleased. Not regular to get such great service nowadays.
Very good and professional service. Will use again when needed. Repair man Tony good job!
We use ServiceTech for our home and business. We worked with several companies in the past and are so happy to have found this company. They have proven time and time again to be honest, reliable, and provide exceptional customer service- not to mention they do an outstanding job!
I called Service tech late on a Friday afternoon and they had a technician at my house in 15 minutes. I had a Freon leak which three other companies had never been able to find. They found mine, a small valve on the condensing unit. They were very honest. An additional tech came out to help find it. Von was so thorough and Mr. Terry did a great job resealing my coil to the blower of the furnace. He assured me my coil was fine. These guys were so honest abd I really appreciated that after three other companies had made repairs but never found the leak. I would recommend Service Tech to anyone who wants honest, quality workmanship or installation.
Great company. Actually fixed the problem, had another company out that only tried to sell me a unit when the outside fan was the only problem with the unit. Super nice tech and very accurate time estimates. Using them from now on.
Had an issue with my new system and Tony spent a few days figuring it out and making it right. He was great! He represented his company well.
He did his job very well, I appreciate what he did and how he explained everything to me
Robert my tech was excellent on the job!
We have been using Service Tech since 2016. They are very professional and know what is required to make your HVAC System perform efficiently. Tony is great and very knowledgeable about our current systems. I would highly recommend using Service Tech
We are long time customers of Service Tech and completely trust them with our heating and cooling needs. A power surge had messed up our thermostat causing the heat not to come on. Service tech Von was very patient with me and helped me to understand what to do if this should happen again. He made an extensive check of our system to make sure all was working properly.
Prompt and friendly service. The owner and staff are very knowledgeable and a pleasure to work with.
Amazing experience with Service Tech. Called because my air wasn’t cooling my house down and they identified a number of problems with my existing unit that was 11 years old. Stepped through all options with me on new units and had it installed the next day by noon and fixed duct work/leveling issues with my old unit that effected drainage. Got a call yesterday from Richie to ensure the unit was operating well which is very appreciated.
Great group. Helped me maintain my old worn out equipment for years. The service people were friendly and efficient. Finally got my AC and furnace replaced . Everything is COOL now. I am confidant that when winter gets here I’ll be worm and comfy. Thank you Service Tech for all the hard work and hanging in there with me until I was able to get my new equipment.To a very cool group thank y’all
Service Tech did a great job on a very challenging project. From the beginning, they understood my concerns and worked toward a successful conclusion every step of the way. The staff was experienced, thoughtful and quite professional. Since the initial install, they have followed up repeatedly, making minor tweaks to a very sophisticated system. From ownership, management, sales, back-office, and technicians, I’ve never witnessed a more concerted effort to please the customer. I made the right decision.
Air was fixed and did a great job
Needed help with a leak. Floor flooded in our business. Tony went above & beyond to fix the problem and them help with the clean up. Amazing service!
They did a good job. Anyone asked to wear a mask while I was present wore one. They got the work done on one day. There was a sensor tripped, but they came back that evening after 9pm and fixed it. Everything is new and running great.
Had a motor in one of the freezers in the kitchen go out. I called Service Tech to request a technician to come out and repair the freezer. The customer service, while setting up the appointment, was excellent. She was accommodating and polite on the phone. The technician showed up on time and fixed my problem quickly. He was very professional and answered all our questions.I would recommend This business for your AC or equipment repairs.
Prompt response on a Saturday morning. Quick and pleasantly repaired. Will gladly use again and recommend to others. Edit04/14/21, every 6 month maintenance call good service and pleasant employees.
Just a wonderful experience, beginning to end. Service Tech, Mr. Vines, Randall, Kay, Wanda and the whole staff have been a pleasure to work with and know. I started with their service in 2013 when an a/c unit malfunctioned at my home. Since then, I have used them for generator maintenance, ductwork, electrical, switches, and Garage heating and cooling. Superb product that - although not cheap - is the very worth the expenditure and saves money in the long run every single time. If I could give them six stars, I would.
Customer service was excellent from the very beginning and continued during all of our communication and follow up. The technician was very professional and constructively considerate regarding my lack of knowledge regarding everything related to my heating and cooling system, I learned a great deal. Highly recommend the company!
We’ve used Service Tech for our home and business since 1995. Our A/C unit reached the end of its life late on a Friday. The owner, Richie Vines, was here by 8am Saturday morning, two hours after we called. He got our unit working in 95 degree weather till we were able to replace it. We worked with sales, Steve Burns, who gave us numerous options for replacement. The installation technicians, Robert and Von, were incredibly professional and knowledgeable. We replaced both our A/C and furnace with Trane equipment. It’s completely solved our problem of hearing 2 floors with only 1 unit. The thermostat works from either the control pad or an app. Everyone in our family is really happy with the results and the service was outstanding!
I would highly recommend Service Tech, Inc. for any HVAC service needs. My experience of working with them has been outstanding and positive beginning with Tara in the office for scheduling and then with Tony on site for preventative maintenance/service. Richie is a reputable and personable leader that has a great crew assisting him in taking care of families throughout Birmingham and in the surrounding areas. We have been loyal and satisfied customers of Service Tech, Inc. for over 6 years.
I was having water buildup on my basement floor and the technician tried to find the source of the leak. He determined that the condensation drain pipes were no likely plugged partially and even though the pump was working it still had overflow condensation drainage getting out on the basement floor. He cleaned up the pipes and mopped up the floor somewhat and recommend that I get a box fan to help dry out the area which I did. I installed the box fan and am watching it to see if that works. Will advise if this works or not.
This is an excellent company! They are courteous, knowledgeable and prompt. They are also very willing to follow up for any issues. I would recommend them to anyone!!
Have used this company twice and both times office staff has been extremely helpful, professional and quick response time.
The work was good and results were satisfactory. The crew was to rip out the damaged duct work, replace it and clean the HVAC unit. This was done, but the only complaints I had were they did not cover the vents and returns before the removal of the old moldy ducts. Thus the rooms became full of a moldy smell. They did stop and come cover the vents and returns, but they did not have any painters tape to apply to the walls. Fortunately I had some painters tape to loan to them. Other than those two lapses I had no complaints. The foreman was courteous and helpful and I would use Service Tech again if needed.
When a tech takes time out to explain what happened and how to prevent it from happening again: thats quality service. He also did not do anything unnecessary to cause the bill to inflate.Id definitely recommend Service Tech everytime
Great experience! Would recommend!
Courteous tech,professional service
Unreal experience- I had just moved into myapt in birmingham with no heat or A/C - Rich was there in no time to find out what was wrong with the unit. Next day installed a entire new system with FLAWLESS work. The customer service experience with the team was great. Now I feel right at home! The only way you will be disappointed is if you don’t choose them for you work!
Wonderful, professional people all around!
Svc tech came out day before yesterday and did a great job of maintenance and checking. Walked me through all of the parts of a maintenance check, explaining how & why. Did a thorough, comprehensive job and gave me good tips for ongoing maintenance. Was extremely impressed with all. Great job, Service Tech!
I just got off the phone with Tara and she was very nice and helpful. Great customer service!! I Highly recommend Service Tech!!
The guy that came did really great work and everything is working great now! I highly recommend him for any needs you have!
The Technicians who worked at my house were very professional and knowledgeable!!! They communicated with throughout the process but got right to work when they arrived. I was thrilled with job these guys completed at my house, replacing my upstairs unit !!! I would recommend Service Tech very highly !!!
I have been using Service Tech since the early 1990s. They have servicedfour houses that I have owned during that time. Always great service,even during several emergencies. They replaced the heating and acunit on my present house. Very good price.
Randall did a fantastic job!
Always receive a call from main office setting up appointment and then a call on the day of the service visit “reminding” me of the service call. Service person always professional and punctual and the service is always top notch.
I have used Service Tech for several years. They are a great company.They take care of any work or maintenance that you may need for your home. The phone is answered quickly when you call to make an appointment. The technician arrives promptly to your home. The technician always does an amazing job. I highly recommend Service Tech for any of your Air Conditioning or Heating needs.
Easy to schedule appointments. Quick response times when there’s a problem. Friendly staff. Knowledgeable technicians. Highly recommend.
Great company! The techs are extremely knowledgeable, honest and helpful. The office staff is super friendly and exhibit excellent customer service. Highly recommend!
This is a great company. Just installed a new complete HVAC system to replace 19 year old carrier unit. These folks were on-time and completely professional. Totally protected my property and cleaned up after themselves. Noticed a few problems with existing duct work and electrical breakers and fixed them as well at no additional charge. Owner has followed up three consecutive days to ensure there are no problems. Their office provided all registration documents for warranty (after they did the registration work!) and have been extremely responsive throughout the entire process. They installed an excellent system at a very competitive price and I would highly recommend them to anyone. I called them based on a friends recommendation and so glad I did.
It seems the original amount quoted for the service was not what was charged. It was significantly higher.
Superb service!! The technician (RG) was very professional and even though the job was more technically challenging than first thought, he tackled it with ease and even wore those little shoe covers. Great job Service Tech. We’re very happy. -Ollie & Teresa S.
They came out on Monday afternoon at 6:00. Didnt charge an extra after hours fee. Work was very professional and got done quick! Would absolutely recommend!!
Went that extra yard to ensure my tenant family was taken care of. They adjusted their work schedule to make this happen.
We have been using Service Tech for a couple of years and are extremely pleased with the service they provide. They are very reasonable in their prices, excellent service and always on time. Their customers are their top priority!
I have been a customer of Service Tech for about 10 years now (in 2 different houses) & have always had professional service. They come out in the spring time to prep my AC unit for the summer heat and they come out in the Fall season to prep my heating unit for the coming winter. They always take time to answer any questions I may have. Great local company to support in the Birmingham area!
We have been customers of Service Tech, Inc. for years and would highly recommend them for any HVAC maintenance and/or repairs.
Professional and friendly staff. Did a great job of explaining problem with our upstairs heating unit and was able to effect repairs quickly and efficiently. Couldn’t ask for better.
Competitive pricing, caring professionals, clean and efficient…. Service Tech put in a new unit for me and sent out three guys who worked as a team and did every part of the job with a professional “can do” attitude. They kept my house clean, explained the unit thoroughly and the manager took extra care to make sure the installation went well. Anyone I spoke to at Service Tech answered my many questions patiently and knowledgeably, and they completed the job in less time than they quoted.
Well pleased with Service Tech when they helped me replace my old HVAC unit that had failed.Steve from sales knows the eqpt and the businees and he answered all my questions.. Then he helped me with some financing options which I used.Installation and setup went well with my new Trane XR unit
Ive been a customer of Service Tech for over 30 years. My home stays cool in summer and warm in winter without any problems. I have a bi-annual service inspection contract and no worries as the seasons change. I have and will continue recommending Service Tech.
Used mostly for preventative maintenance and some minor repairs. Always punctual, professional and appreciate the good service. Will continue to use and would recommend.
Service Tech was very professional in the installation of my new AC and furnace. They have me a great system with a 10 year warranty.
Richie and the guys came out to fix my AC unit last month and they were awesome! They were able to come out right away and worked super fast! And they were the nicest guys! Anyway, call them, they are the best!
The technician was informative, courteous, and efficient. The price was competitive to the other prices I received. The scheduled time of completion is very reasonable.
Very good service! Thanks
Very efficient and helpful, highly recommend Service Tech. I have used the for residence and rental property for years.
Service Tech is a great company. they are very professional and do great work.
$318 for an unnecessary thermostat part, when air handler needed replacing.The reviews here sound like professional review writersAnd they threatened to put a lean on my Dads house after that $318 bill was about 10 days late.And this is after they replaced the Air Handler that we agreed to pay for and will pay for.
Service Tech did everything they could for several years keeping our old HVAC system working for us. It was old and dying. When we finally got to the point of no return, Richie Vines gave us several options for a new system. His technicians were in and out in one day. They were extremely professional and knowledgeable.Richie told us to watch the power bill graph, and he was so right. Our bill was cut by almost 50% over the same time the previous year. The new system is running smoothly, we are paying less, and we couldnt be happier with the system, service, and management at Service Tech! They are who to call if you need help.
Service personnel consistently professional, competent and personable.
If you have any air conditioning or heating needs do not hesitate to call Service Tech. My technician showed up on time, and was very friendly and professional. He resolved my issue in a timely fashion, and I havent had any issues since. The next time I need an HVAC company there will only be one company that I will call. Thank you Service Tech!
HIGHLY RECOMMEND!My apartment building had huge HVAC units on the roof that were driving me crazy! Richie worked with the managers and convinced them to move them to another location. Service Tech got the job done in less than one day and Ive never slept better! Thank you Richie & Service Tech!
Ive used Service Tech for about 7-8 years. Their technicians have always taken the extra step to inform me about why Ive had heating and AC problems. I recently remodeled and had a different company move my unit and had problems with the quality of work. Service Tech came out and did a great job optimizing what the other company did. Ill be calling them for everything in the future. Great people/great work.
I’ve had the best experience with Service Tech. Jamey Campbell and Robert Gilmore both worked on my unit. The work was done over a month ago and my unit runs like it is supposed to.Service Tech has been called to my home prior to this and I called them this time and will call them again if needed.Thank you Jamey and Robert!Becky V
AAA 5 star Thank you Richie Vines for saving my day! Between building and rentals I have used many HVAC companies & yours is the BEST! .. Honest, prompt,with a great team of employees. Service Tech Inc. is Highly recommend.
Outstanding service! My AC stopped cooling in the dead of summer on a Sunday. The owner Richie came over himself with his lovely wife Annette and their adorable dog. Hes extremely knowledgeable and took the time to teach me about the problems responsible for the current issue, and how to troubleshoot problems that could arise in the future. He was honest, didnt try to up sale me anything I didnt need, and fixed the problem without having to replace the entire unit which saved me thousands of dollars. He went above and beyond, even changing the air filter in my house himself. Apparently his company does much more than HVAC repairs, and Ill absolutely be going to them first for all my contracting needs in the future. Highly recommended!
I am so happy I started using Service Tech. They are the best HVAC company I have ever used. Professional, clean, courteous, they take their time and do the job right. Most importantly, they dont try to take advantage of you. They do a good job for a fair price, something we all want.
Very pleased with the service. Service Tech has been out before but this was the best service. They were very professional and took their time. They were on time and got the work done. I was very happy!
I highly recommend Service Tech they are very responsible and nice people and they fair on the price.
Repaired commercial three door refrigerator
We have been using Service Tech for over 8 years. First to install a new unit on a basement we finished out. Since then, we used them to help resolve some airflow issues in the house and to service our aging units until we were ready to replace them. Their service is always timely and reasonably priced. Everyone we have worked with has done a great job. Especially the owner, Richie Vines. He is so easy to work with and I appreciate how he gets to know his clients and makes sure you are happy with their work! He has always been very competitive and fair with his pricing and we know we are getting outstanding quality and service! I would recommend them again and again!
Excellent contractor! Highly recommended!
Unreliable. At first the owner, Richie, seemed nice and helpful over the phone; but then he didnt show up the next day nor call to let us know anything. We waited here all day and its 93 degrees with no air.
Service tech always provides top-notch service. I have been a customer for many years and always recommend them
Great service. Nice people.
Have used their services for 25 plus years. New system installed main floor of our house about 2 weeks ago. Quiet, efficient, professionally done and looking fwd to savings on our energy bills!!
Couldn’t get an estimate to replace my unit. They came out multiple times and still was unable to give an estimate- it was a complete waste of time on my end.
Great company to work with! Recommend them to anyone.
Probably the last HVAC company in Birmingham that puts people first. They came out and installed new units and really took their time explaining what theyre doing and why. I look forward to many years of service from them. Thanks Richie, Brandon, Johnny, and Josh.
They came out, assessed the situation with my RV, then repaired it, my heating system wasnt working properly and like other companies they didnt say we dont do that type of work, they did a professional job and fixed the system. They get all STARS from me.
I have used Service Tech over five years now for my home and for my business.Dependable, Fast, Affordable and Good People!
Very responsive and excellent work.Highly recommend
Amazing customer service! I would highly recommend!
We Had a unit replaced .The Job was done by a skilled person .We are pleased with the instillation and the good service they provided.
Very pleased with the work.
Walked in and experienced good customer service.
We own a rental home in Calera and had a huge water spot appear on our ceiling along with water pouring into the light fixture, upon looking around in the attic we noticed it was coming from our HVAC unit that another company had installed. I called Service Tech and they had a technician to our home within the hour, Randell was very friendly and professional even showed me the problem and how he fixed it, I can not say enough about Service Tech I will be using them for my HVAC needs from now on.
I called on a Saturday, and an hour later Jamey came out and fixed our HVAC system and was super honest about everything! I definitely recommend Service Tech for any HVAC needs.
Ive been using Service Tech for years. Always a pleasure doing business with them.
Great experience!!!! Far exceeded my expectations.
On time, professional, and efficient.
Excellent customer focus!
Hire me very dependable
Fast efficient service at a reasonable rate. They didnt try to snow me and sell me something I didnt need.
Highly professional, does work swiftly and responsibly
Great professional, on time, and courteous service.