I have purchased 9 HVAC units for rental houses without any problems. Will continue to use for service and new units
Fantastic job!! Prompt arrival, amazingly fast repair! All around good experience!! Would highly recommend this company!! Thanks soooo much!!!
Excellent experience. I really liked their professionalism. They did not try to sell me something I did not need. I trust them.
Jeremy Busby did our maintenance and repair. He was incredibly respectful and knowledgeable. He didn’t try to sell me on anything “extra” or anything I didn’t need. He was thorough in checking my unit from top to bottom and making sure everything was taken care of. HIGHLY RECOMMEND
Every single time Ive had a need to have maintenance, repair, or like today, a total replacement of my HVAC units, Ive always used Mid-South Heating and Cooling. You couldnt pay me to shop for a better price. Whatever Ive been charged over the years, Im confident that the price was fair. All the technicians that Ive met have been polite and professional. It feels good to have confidence that I can trust Cary and his team.
He came out (Nicholas) and replaced my capacitor. I had asked for maintenance things I need to do and after looking at my whole heating/cooling he said he would email me a couple different option with the estimate price. I have called several times to try to get him to email me and I keep on getting from the lady who answers to phone “let me call him and call you right back”. She has never called me back. I guess they don’t want my business
I have always had great service and feel everyone is being honest with me and really seem genuinely concerned that they get your air going if there is a problem. Very pleasant to deal with and courteous, on time and do a good job!
Integrity is everything. I called Mid South because they installed our church unit. So the unit kept tripping the breaker. They came out and said it was the compressor. They cut the high and low pressure sensors for the compressor I guess to make it run no matter what. Never came back to fix it. I called the owner this morning. He started acting hostile and hung up in my face when I told him what they had done and I ask could they come and hook it back up. 3 weeks later the problem still isnt fixed. I will be calling the board first thing Monday morning. Then they were 1 hour late when they came out the first time.
Jeremy Busby was exceptionally professional, knowledgeable, and quick to respond to making repairing our HVAC a priority!I would highly recommend MidSouth Installers!
We love this company. We have been with them for 11 years. They have come through for us when our AC was out multiple times in 96 degree temps. They just replaced 1 of our 3 old 20 year old heating and AC systems with a whole new system. When we compared to the two other replacement estimates we got from two other companies, the savings on our new system through Midsouth Installers was hundreds of dollars. They handle the seasonal maintenance for all of our systems as well. They are always prompt courteous and professional!
Cary did excellent job in repairing HVAC. Very professional. Explained everything he did and why it had to be done. Gave me options on different levels of repairs or replacements. Prices were very reasonable. Very satisfied with all the work done. I will recommend him and his company to anyone that may ask for a recommendation. If I ever need HVAC service midsouth installers will be the company I call.
Damien and his crew are wonderful!!! I would recommend to any and everyone! Our AC went out on what felt like the hottest week, but we had zero worries all thanks to mid south! Damien had me intouch with Carey and in a 6-7 min phone conversation had us set up with an AC unit and all the financial steps finished with every question answered!! They quoted the prices upfront and were very kind! They came out next day and the crew, mark and Brandon, were on time, fast, and professional! Everyone was great! I can’t thank them enough!
We have used Midsouth for at least ten years and we have been nothing but pleased. They are efficient and pleasant and offer to help us with ancillary work. We highly recommend Midsouth!
Knowledgeable technician and excellent service at a reasonable price.
Jeremy was awesome! He came after hours to try to get our air back on. When that didn’t work, he did exactly what he said he would do and was back by 10am following morning and had my air working before lunch. I’m super impressed with his team.
This is a fabulous company who really cares about their customers. I called with a concern about my air unit. Jeremy Busby was the tech who responded to my call. He was professional, courteous, efficient, nice and very timely. I would recommend this company to anyone who has heating or cooling needs.
Great place for the kids to be able to stay cool
Midsouth replaced the board on our older furnace; hoping to get a few more years out of it now. Great service!
Best experience I’ve had with a heating and air company. Prompt and informing answers to all my questions. Their attention to the smallest details were among the reasons we decided to go forward with them and we couldn’t be happier with our decision. Very attentive to their customer’s needs. Would recommend to family, friends and to some people I don’t even like, they are that good.
Very knowledgeable and reliable service.
I am so impressed with Midsouth Installers. Matthew was our technician and he was there to help us get our system fixed and that he did. Courteous, professional, efficient and cost effective. We will definitely use them to upgrade to a new unit in the future. This was a great experience. I see that I am one of many who are completely satisfied.
Im with a local fire department and they came out and did an outstanding job. They were so professional. When I called I was told the time that would be showing up and they were there on time. I would definitely recommend them. We will be using them in the future for all our heating and cooling needs.
Great service.
After many years in real estate, Midsouth is the only hvac company I use on my rentals, flips and personal home. An honest broker. Trust Chris and Midsouth installers heating and cooling inc.,
I called to get info on a home that I wanted to buy in Ga.; even though the home was not in their market the lady that answered the phone was very professional and answered my questions and advised me the best that she could under the circumstances. I wish that I could use them in Georgia.
Great company, honest and so easy to deal with. I choose my contractors based on their personality and how they act. Mid South was honest from the start and they were able to get out the next day to replace my coil. I had several questions for the company who originally installed my 4 year old central AC unit (3D) and they dodged me like the plague which says so much about their business. Mid South was completely honest, very personable, friendly and I could go on. If you need hvac help call Mid South and dont waste your time with anyone else.
Professional, quality work! Very reasonably priced. Able to come out quickly and fix it quickly! Highly recommend!
Tech was on time and did the work needed on the unit. Didnt realize how low the freon was. He refilled the freon and now its making the unit cycle better and the house is more comfortable without working itself to death.
This company was very courteous and prompt from start to finish. I had to call them for a quote regarding a full HVAC replacement and they went above and beyond. They beat everyones quote and timeframe for completion. The guys that came out for the install displayed their professionalism from the very beginning. I will definitely refer them to my neighbors.
Fast and friendly service.
Midsourh workers came out on Friday night and successfully got our air COOLING!!! They were knowledgeable and extremely courteous and gave us an estimate for the cost beforedoing the job. We are pleased with their service and are happy to recommend them.
We have used Midsouth for many years and two houses, they are cleanand courteous people. They would not tell you that you needed something replaced if they didnt mean it. It is hard to trust someone these days but this company is very honest.
Terrible, horrible, awful would not recommend to anyone. Only one of the three technicians they sent out were competent. Our AC was out one month June 14 - July 15 and they repeatedly misdiagnosed what was wrong with our ac and expected us to pay for their mistakes. We are pretty sure they broke the ac coils (we didnt have problems before they messed with it) and they re-wired our thermostat incorrectly. I had to call constantly to get updates and no one seemed to have a clue. Customer service is poor to say the least. Once we FINALLY got the ac fixed they wanted to dispute the invoice. DO NOT HIRE MIDSOUTH TO DO ANY AC WORK!
Good Service
$616............for 2 twenty dollar capacitors and a 15 minute service call. So my previous 5 star review has changed.I have been a very loyal customer of Midsouth, and I have recommended them to numerous people. I have always given them excellent reviews.I know small businesses have high expenses and need to make a profit, but overcharging a loyal customer that sends you referrals has consequences.
Very nice folks to deal with. Dependable, honest, caring people. would not hesitate to recommend them to anyone...
The Customer Service was outstanding from the first call I made to set up the appointment. The serviceman did an excellent job!I will put them at the top of my list for any HVAC service!
Thank you so much you guys for all the work you did, not only were the good, and fast, they were one of the nicest group of guys! You dont always find that in a company these days! Thank you so much !!!!
Cary came to my house and went above and beyond as far as courtesy and service. He followed up with me to make sure everything was good. Highly recommend!
Jeremy was great as usual. Your servicemen are among the best I have ever run across. Thank you
Great, speedy service
Midsouth is great! Cary has come out twice to work on my AC and I am always so impressed. Very friendly and professional!
Here to handle all of your home or business heating and cooling needs. Great at preventive maintenance, service, replacements and ductwork. Several financing options available if needed.
Chris Long and the Midsouth team went the extra mile to quickly take care of an emergency for us over the weekend, providing quality equipment and service, and did so at very competitive prices. Thank you!
Midsouth did a great job and they stand behind their work.
Midsouth Installers Heating & Cooling have been very reliable and prompt. I have referred them to others in need of HVAC inspections and servicing.
Very fast service and friendly staff. Did what others could not deliver. A+
Fast service, diagnosis and repair. Reasonable charges.
Our family has trusted Midsouth Installers for years.Very professional service technicians that always help us feel comfortable with our HVAC repairs or units in need of replacement. We would recommend Midsouth Installers Heating & Cooling to other friends and family!
Professional, great service, job well done
Theyre trustworthy, punctual, and reliable. Great company.
Friendly, kind, and honest service. They are your friend in the heating and air business.
Simply flawless, start to finish.
Techs are always on time, friendly and go a good job
These guys know what they are doing!
Great service.
Great experience !!!!
On time service and friendly ! Highly recommend!