The employees were very helpful from start the finish. Anita helped on phone from start. When we were at the business, the sale was quick and efficient. When the appliances were delivered, the two men were quick and efficient and made the finish quick. Would definitely recommend for any future purchases!
Good prices! Nice appliances.
Mazer is awesome. They have scratch and dent appliances. Most of them you cant even tell where its messed up. Ive bought a refrigerator and a microwave from them. They have a super friendly and helpful staff. They bring your stuff out and load it for you. Definitely check them out before you buy your next appliance.
Very overpriced. Found better cheaper at home depot lowes and could. Not impressed at all
Good deals, scratch and dent appliances. Minor blemishes, heavily discounted. Bought fridge for $ 2.2k, instead of $3k, so far so good!
Attentive and helpful. Good deals.
I cant say enough good things about Mazer. We furnished our new kitchen from Mazer in 2007 and now that we are replacing some appliances, we immediately went back. The selection is incredible but you must act quickly because things dont stay in stock long. The prices are between 30% and 40% below retail. Customer service is helpful and knowledgeable.I had an issue with an appliance I bought last week. I took it back and with almost no questions asked, they replaced it. The replacement appliance worked great! All in all this is a great place with lots of years of service to Birmingham. We will certainly continue to return for new appliances!
If looking for appliances good place to search
Dont order online from them if they make a mistake on their website instead of contacting the customer they just cancel your order and thats that. Poor customer service. Will never shop with this company.
I have bought two window air conditioners and a dishwasher plus a washer and dryer in the last few years and they have all been great items. The people there are friendly and helpful.
Good prices, knowledgeable employees and best customer service in town. If you are looking for high end appliances at a discount, Mazer is the place to go. Don’t be fooled by the pared-down, no frills warehouse, it’s worth it stopping by and talking to Rodney and his team. I can’t recommend a place more highly.
Great experience and great service and help loading it. A lot of attention to detail to make sure it was strapped in right.
Fast service, they were closing.
Their scratch and dent selections are reasonable priced. Better than paying FULL price for equipment that works just as well.
Employees were great! Greated us when we entered, asked if we needed help and genuinely cared about us as customers. Thank you! Home Depot and Lowes should learn customer service from you!
On behalf of my husband, myself as well our dear friends in Alabama I would like to take a moment to thank you. We thank you for allowing and assisting us in helping others. Our dear friends confirmed your boys there in charge of deliveries that came today were polite and helpful. They were timely as well efficient. The family dog even took a liking to them which speaks volumes. Simply put thank you kindly once more. May your business continue to flourish we wish you much success and good health.
Great prices extremely helpful staff
Staff was very nice & ready to answer questions.
Been around forever and youll see why!
My husband and have purchased every appliance here... 2 refrigerators, stove and microwave, washer and dryer. They have all worked wonderfully and at an amazing price. You can’t even see the scratches or dents. The staff at Mazers is always friendly and helpful!! I tell everyone about them!
Fantastic people! When I had a VERY noob question, JV called me, from his home, at 10:30pm, to help me solve it! I couldnt be happier! Ill absolutely be back for future needs.
We had a great experience! Anita helped us and was SO nice and extremely helpful. Process was fast and convenient.
Great place to shop.
Great items, information plus a warranty on scratch and dent products!!! I will buy all my appliances here from now on!
Great discounts on high end appliances great selection!
Looking for deep freezer
Their prices are still high in my opinion
Excellent selection!
One of the best place to buy low cost brand new appliances with warranty
The gentleman who is the manager is very helpful with what they have and when more shipments are arriving. If you cant find it that day, hell tell you when and what is being delivered.
Friendly service, decent pricing. We have bought multiple appliances here and have never had any issues.
Walked in spoke and no one acknowledged me and my husband. We were in the store for 25 to 30 minutes. No one approached us, ask if we needed help or anything. Was there to purchase a refrigerator and stove. Everyone seemed to be busy, so we sat on the bench in the front of the store, hoping to get someones attention. We sat for ten minutes, nothing, no looks, no one came or said may I help you or anything. We left, like we never entered the store. Very frustrating to be judged when you enter the door. I ended up going back to home depot to purchase my appliances. It may have been higher in price, but I wasnt overlooked!
Great experience with Rodney! I had to purchase a refrigerator for my mother-in-law who lives in Birmingham while I’m living in SoCal. Rodney was super professional and extremely helpful in this process over the phone, and then guiding me through his website to purchase. We were able to secure a quick delivery date and I’m looking forward to our mom receiving this new fridge. Will DEFINITELY use again! Thank you Rodney!!
The only place that had the refrigeratir we were looking for. Neither one of the big box stores had any in stock.
You wouldnt think this is an actual open to the public business just driving by. However it is and it is staffed by friendly and helpful people. If you are looking for a great deal on scratch and dent appliances this is the place to go. Massive discounts on items that have barely noticeable blemishes.
Absolute best selection and price for new appliances! Full factory warranty. And not all the products have any visible damage. I saw more damaged appliances at a major store I had gone to first.
Good prices.
Mazar sets the standard for appliance stores everywhere. The service during and after the sale have been second to none. Their staff is in full knowledge of all brands they sell and it shows! If youre buying appliances and you havent been to their store youre going to miss out!!
Bad customer service
We have bought our washing machine and chest freezer from here. We are happy with both. The bent and dent prices are a steal. The sales team is friendly and help full. They also are able to take you to exactly what you are looking for. If you are in the market for any appliance I would highly recommend this store.
Mazer was great, but be wary if you are ordering from somewhere far from them. The delivery company they used for me, Estes, was terrible and lost my fridge for a week. Mazer was great and refunded some of my shipping because of the inconvenience, and I love the fridge now that it is here.
Locating the product was fairly easy. Setting up delivery was a breeze... Delivery staff was not professional. These guys set up my Dishwasher wrong (hooking it up where it didn’t drain). They broke a picture on my wall during the install and scraped my walls and floors. They were moving so fast and trying to get to the next job, no care was taken while they maneuvered... horrible experience..
Very good people very helpful and not pushy .Anita was Very good at the paper work JC was a good salesman, the guy that test the appliances was able to answer many questions
Awesome selection and great pricing. I am very glad to see them back in town, especially since we are needing all new stuff for a new office and we can get it all at once place for a great deal - delivered!just got new washer and dryer... paid half what i would have paid at big box store...delivery, setup, and haul away services are going to make this EASY!
Great prices.
Great store Great prices
Ordered a Scratch and Dent LG Top of the line Refrigerator. It was shipped to me from Birmingham to Brevard, NC the next day and arrived locally at the terminal the next morning. The shipping cost was only $125.00. Purchased a great Five Year warranty for $299.00. The refrigerator arrived as represented with a couple of minor dents in the door that can easily be covered with refrigerator door magnets. Saved $2,000.00 verses purchasing at Best Buy or Lowes. Very happy with the service and professionalism of the Mazer team.
Mazer Appliance offers a great inventory and a valued price. The customer service is wonderful from the time of purchase to the post delivery. I recently purchased an appliance, and had a follow-up question. They immediately offered a solution and a representative offered to come to my home to confirm everything was resolved. Thank you for the great service!
My first time there. Very pleased. So many to choose from, but found the fridge for me.
Quick service, good info, friendly people. Thanks!
Very helpful folks and great prices on quality equipment
Good deals. Very happy with purchase.
Great experience dealing with this team!
Very friendly people... Was not hassled and they gave me time too look around even when they were about to close. Will definitely go back for all my other appliance needs!
I was nervous about my total appliance update, my sales woman was above reproach, then I had a few thousand questions about each appliance and that bright gentleman named Chris helped me so tremendously!I’ve recommended you guys to everyone! Thank you Mazers & thank you Chris!
I have tried to place an order from Mazer Appliance for over 2days. The number provided did not work on the 1st day. And my order would not go through because the website was totally not receiving the orders. I’m not so sure that this website is legit.On the 2nd day, I noticed an email saying to finish placing my unfinished order. I tried once again and kept getting an message saying to put my phone number in, but it’s already in and there’s no place to put my phone number in again.UpdateI found the correct sitePlaced my orderOne of the best places to order from ever💕
No customer service
Great prices. Good variety of appliances. Very helpful staff.
Found some really good buys bought all new Appliances for our kitchen.
Best appliance store in town.
Very helpful staff
Great prices for scratch and dent appliances with warranties!
Super cheap prices, excellent service, nice folks, quality appliances..... What more can you ask?
Found what I needed at a good price with friendly staff done deal !
Amazing deals at this ding and dent store. You can find appliances for half the cost or less here, and the staff is friendly and helpful.
100*** This is the place to go for all your appliance needs they have the best bargains out there
Nice place but expensive
Didnt have budi g .materials
I like mazers Appliance theyre very nice and kind and they have very good prices I will be back!
Very helpful and friendly staff. Great selection and prices.
Nice people, we drove up from mobile and left with a deep freezer. Will be back soon.
Mazers has been my go-to for appliances for years. I was very disappointed when they closed a few years back and Im delighted to see they are back. This is the GE scratch and dent sales outlet and I have found the prices are greatl. This is the very first place I check when I need to purchase an appliance. My entire kitchen is filled with GE products from Mazer. They even come with a warranty.
I hauled a hot springs hot water heater for them. Nice people!
Excellent selection and pricing, awesome sales team with no pressure approach, highly recommend! Love our LG Fridge!
Great appliances great prices
Awesome buys and prices! Rodney was a great help.
Bought an air conditioner that had a bad compressor.
Good prices and was super quick and easy to get my stove
OK so, i love the appliances from Mazer. We got a stove, refrigerator, washer, and dryer. The washing machine wouldnt start but they got their tech guy, who was extremely nice and patient with me, out and he fixed it and it works great. Now my problem with Mazer is that when they delivered everything to my house, I told them to be careful with the linoleum. The deliver guys had a small problem getting the frig though the door and I told them please try not to slide the appliances sideways on the floor. Well, they got all the appliances in and they look great and everything. However, the next day I noticed a tear in my floor. Then my Grandma noticed another, then I noticed a complete rip in my floor (3 places in total). So I called mazer and they gave me the number to a Mr. Wenn who is over the deliver team. We talked and he said he would get someone out LAST Tuesday to come take pictures of the floor. Now when the tech guy came out to fix the washer, he took pictures of the floor and was on the phone with someone when he emailed them the pictures of the floor to whoever.....a week had passed and me and my fiancee had tried numerous times to get in contact with Mr. Wenn to see when they where coming over since they clearly didnt come out Tuesday. We finally get in contact with him yesterday and he said I am going to have to get a professional over to your house and take pictures and make sure it was our fault because my deliver guys said the floor was not secured and that the floor wasnt put down properly and it was unstable..........excuse me? First off my fiancee used a ton of glue on the floor and made sure things where stable since im pregnant. Second a refrigerator being dragged across linoleum was bound to move the flooring at some point. Mr Wenn did not say any of that a week ago when we first spoke about my floor. On top of that he didnt even try to contacts us to reschedule before. Now I am 29 weeks pregnant. This is mine and my fiancees first house we bought. We have been in it maybe 3 weeks now. When we purchased the house they had carpet in the kitchen and that was the first thing we fixed. MY fiancee worked on the floor for over a week. They had carpet, then sticky tile underneath and it was clearly old so it took him forever to scrape everything up and sand the floor. He worked his butt off and even hurt both of his hands in the process of fixing our floor. Now I told Mr. Wenn that I had all the receipts from Lowes showing the floor was brand new and that when the appliances where delivered, the floor was just a week old. Mr Wenn then told me I cant go by what receipts say mam. At this point Im crying because I only want my floor fixed that my fiancee slaved over trying to make pretty for me and the baby that is due in July. Mr Wen told me the first time we spoke it would get fixed. Nothing has happened. I even told him I UNDERSTAND accidents happen. I really get that. However your delivery team ruined my brand new floor and all Im asking is that you guys fix it. But with Mr Wenn saying hes gonna have to get all the people out to my house to evaluate everything I finally said (while still crying) just forget about it. I thought this was gonna simple, not being dragged out to where it would only cause me more stress. I will get on my hands and knees, a 29 week pregnant women and fix my own floor since you dont want to and are procrastinating about fixing it and that again I understand accidents happens but what I was taught was if you break it you either buy it for fix it. So thank you Mr Wenn for making a pregnant women cry and for ruining my floor my fiancee put down for me. I then hung up the phone. So i would give them a better rating, shoot I would have given them a 5 star rating because again the appliances are great and the people in the store where so helpful. But because of their delivery team, I cant do it. They literally made me cry and ruined my fiancees hard work. But I will fix my own floor. Thats OK.
Very courteous folks. Good experience.
The savings with this business is unbelievable! Love our new appliances.
Super friendly staff and fast service. Loaded the new washer in the truck in NO Time.
There are a lot of appliances to choose from in this place. Unfortunately most of them are damaged. I guess I should expect that since its a scratch and dent store. However Im searching for a refrigerator thats going to be front and center in my kitchen so I really dont want the dent in the front of my refrigerator. Maybe when Im in need of a grill Ill go back.
Courteous crew, great selection, best prices!
Glad I walked in. Great customer service.
Rodney found me just what I was looking for and an excellent price!
Very friendly staff and knowledgeable of the appliances they sale
Bad customer serviceDefects appliancesDon’t waste your money here pay some more money and by something new with a good warranty this company baaaaad
Helpful and caring
Great appliances! Excellent customer service!
Over priced
They have good appliances at affordable price and nice staff
Price was great
Great place to go.
Great prices
Quick no nonsense deals
Great selection, good prices, courteous staff.