I just want to Thank Mr. Fred Shoemaker for all the help he gave me while I was on vacation when my car overheated. He wasnt able to get me the part I needed but he came outside and fixed my line and I was able to make it back home safe. He has exceptional customer service skills and I couldnt be more pleased by they way he showed them by helping me.

Helpful as always & they have a delightful delivery driver who is a definite beneficial employee-cheery, funny, articulate, attractive, & helpful as all get out! If you go to this store make sure to ask for Monica! Shes the rare gem in a sea of rhinestones!

Great service! Friendly staff there to help!

Helpful staff. I am down here for Crusin the Coast and the battery went bad in my car. I had a agm duralast battery that was still under warranty, but they didnt have it in stock. Their associates saved the day and made it right. Im back on the road and my week is saved!

Extremely helpful and kind crew. Walked in and was greeted, and was not treated like I didnt know anything (which I do not). Profesional, and fast.

Very friendly and helpful staff. Store was clean and organized. Employee even came out while we were working on our cracked windshield to see if we needed help.

Gautier Mississippi Autozone is absolutely the best. Great staff, massively awesome and helpful Management. Im a plain guy, most people never see me. These people know my name.I should note that I am a mobile mechanic and this particular store is my first Choice for any automotive needs I have

I went in there today 2/8/2021 to buy a Simple Key! I could have gotten one in Gautier just a couple blocks from my house, but the guy was so rude to me. This one here had the nicest gentleman and he advised me he was happy to take care of me!!! Kudos to you store 0213

The staff was helpful they changed my battery out .

Staff is very helpful and when they didnt have what I was needing. They called around for me to find the specific part because I needed that day.

Loved the service, they really know their craft.

I was in town for work when I started having car troubles, I was 100 miles away from home and family. I stopped by the Beauvoir Rd store (store 213) and Jeffrey went above and beyond. I am back safely on the road now. Thank you Jeffrey!!

Ok always have parts I need when no one else does

This store always show me love.

Cool place very knowledgeable!

Man was very helpful. Told me about $10 rebate I could get on product I purchased, which I mailed in bc had problem trying to do online for some reason.

I usually am not the person to send in ratings, but I was compelled after my recent experience at the Beauvoir location. Management is responsible for setting the tone for subordinates to adhere when greeting customers and establishing rapport. The incident occurredon Saturday, Sep 19 at 2.30. I was immediately responded to in a very harsh, abrasive manner by an employee as I was attempting to return an item which was unopened and purchased yesterday, exactly yesterday Sept 18th. I had the receipt and the worker refused to give me a refund from a purchase I made yesterday, The receipt was in hand but I was refused unless I had the card in which the purchase had been made. I too indeed had the card as I was ready to hastily leave the location. The manager, my assumptions, Loni appeared and also validated the worker that I would need the card even though I had my receipt from the previous day. I was told this change had been implemented yesterday. This is not the policy as long as there is a valid receipt refunds are given within a designated time parameter. I was profiled and violated and I will tell others of my experience and never patronize this location. I truly hope that this location has not started implementing assumptions based on perception as this would be a bad business move. As a consumer as Iong as I follow protocol of an establishment personal assumptions or biased judgement should never occur.R Blake

Helpful but missing part of kit from rental

The guy ringing me up didnt even tell me my sale was through just stared at each b other. Very uncomfortable

They need to hire retired mechanic so they know what theyre talking about

I purchased a battery at this store today and received superb customer service. I feel terribly I didnt get the name of the young man that assisted me. He went above and beyond installing my new battery and cleaning my terminals. I would like to express my appreciation to him as this made my day! Friendly and knowledgeable with his assistance.

They got me the parts I needed.

Ordered radiator cap for Land Rover. Paid on Sunday, arrived on Tuesday as promised.

Amazing service ! I came in with my check engine light on and he fixed my car I drove off with no engine light on and the part replaced all under $20 ! Thank you so much !

Rude employees that don’t know or understand what their job is and get upset about being asked simple questions.

Great service I always come to this location thanks guys

They like to overcharge at certain locations if they dont have the part/parts that they have to order. We were overcharged at one store almost $50.00 for wires n plugs but luckily my brother knows a guy that works at a different store. Yea, he was mortified that the other store wanted to overcharge for parts we needed for my antique truck. (Jealous much dude!) Overall, Ill go to the Gulfport store. Not Biloxis.

Placed a curbside pickup, and it just makes it easier. Love the convince

My husband local auto store. They usually have what he needs in stock.

They have what you need and if not they will find it for you . Very generous and courteous

They checked my battery and changed it for free. I just had to pay for the battery. Great service.

I have no idea what to do with my Car. I am literally clueless. These kind angels of auto parts and engine oil came down and took care of everything. My poor car battery died and the entirety of my vehicle was deceased this morning. I had to jump start my car and book it across the bridge 15 minutes away to Take5. They told me they couldnt help me out with my problem. My brake lights had been,on for god only knows how long-and it eventually murdered the battery. My 2006 honda civic is spitting and wheezing at this point fully prepared to die in the middle of morning traffic. At long last I made it to Autozone and explained my dilemma. Not even a week-not even 24 hours. No, it only took late morning-early afternoon for them to have everything I need. Not only did they solve the problem of my ancient vehicle, but they were kind enough to help install my battery as well. May the blessings of all the gods favor autozone for their chivalry in aiding a clueless Millenial. Thank you and you will certainly be having my business again.

Good parts. Good customer service.

Great place to go very helpful

Daniel Silves is a hero and a very knowledgeable individual. My car broke down and he talked us through to a solution. He saved me hundreds of dollars. Absolutely outstanding service.

Store associate was friendly, helpful and knowledgeable

Put a application in and talked to Robbie and he acted so excited about hiring me. But never heard back. So I called 3 different times and today I called and asked if Robbie was in and a gentleman said he was and I asked to talk to him. He said ok and put me on hold. Then a lady answered and said he was at lunch. If I didnt get the job please have enough professional courtesy to tell me the truth instead of avoiding me. These old way need to change. Its hard getting a job with this covid-19 I could have been putting in applications other places in the last week. Not professional at all.

Sometimes they are helpful Sometimes they are not depends on whos in their

They always have the part that I need.

Great place to get all the automotive needs

Has all your car part needs.

Employees are so helpful. Makes even mechanically ignorant people like me look good. They always try their best to do fast work and the best work. Will always go back.

After countless hours searching the world wide web for the location of a place that would value my old battery monetarily, I stumbled upon this Auto Zone. So its immaculate floors and neatly organized displays were filled with all manner of accessories each varying in price. This store is right. Clean andv efficient.Suddenly the respectful shift lead told me the price of a quite large bluetooth speaker packed with features. Under $3 was almost a joke it seemed. Its my favorite wireless speaker ive bought.Thanks AZAP 😎

Robby Tash helped me take my battery out and put my new one in. Was very nice and helpful. Ask for him when you go in.Thanks guys

I love great friendly service and getting what I need. Thank you for being so quick Auto Zone.

Service with management was on point.

Went to get some parts for my truck

Great customer service and great products 👍 💯💯

Good place to go if you dont know what to do they will help you

They were great this morning. Put on new wipers for me, while pouring down rain.!! Thank you Auto Zone

These guys really helped my situation...

They helped me out so much it was just awesome what good people there

The manager really knows her stuff. Helpful and polite. Will certainly shop here again. Clean store.

Excellent service! Nice technician he was my hero!

Very helpful and friendly.

Very nice employees, helpful. They use the engine check tool, printed out the reading for me to take with me AWESOME

Although they didnt have what I needed, they were super helpful and got me pointed in the right direction! Going there for all auto needs! Thanks again to Daniel S., you were very helpful!

Helpful staff

Always have what I need and very knowledgeable employees!

Worst service ever. Count on waiting 15Min to get helped or even acknowledged. Theyll sit and answer their phones and have 10min conversations before helping you. Total garbage

The guys at the Auto Zone on Beauvoir Road in Biloxi were amazing! I couldnt have asked for better customer service Yorel specifically was very helpful in regards to helping me find and install a new battery! Although they had a lot of customers there they were able to multitask and get the job done. I will be visiting this auto zone if needed in the future! Robert was awesome too he offered help multiple times !

They help me a lot. Even though i had to wait I liked what they don. They help me at least got me home with my van.

No patron restrooms?!? Why... wont be back

Always knowledgeable, always helpful, willing to admit if they need to look something up and then they do.

Had all the parts I needed

Bought a car battery from here. Employees were really helpful.

Jeff Sutton us wonderful he helped me with a new battery, I will always go to him

Great staff very helpful and can always find what I need

Helpful staff has auto parts

Great customer service on the commercial side

I had ordered some parts yesterday and I was told in will be in at 3 so I called at 3 to see it was then and they said it will be in tomorrow well then I’m come in today and the Store manager was completely rude when I came to pick up my parts

Great parts for a cheap price

Very helpful, made sure I got the correct item.

Knowledgeable staff and very helpful. Good prices and even let me borrow a couple tools to change a part

Nice group of people working here very helpful

Very helpful staff quick and attentive. They even helped change my battery in bad weather as I was late for work.

Large parking area with wheel chair access to store and helpful Representatives.

Quick service. The salesman tried very hard to replace my headlight for me after purchase in spite of it getting dark.

There was a man with a very nasty attitude the first time I went there he work there. but the second second time my service was okay I was satisfied

I went to Autozone to get some butt connectors...I walked in saw a worker talking to who I assumed was a customer...Wasnt even acknowledged...went to look for what Ineeded..could find them went up and stood behind the young man I thought was a customer...then I saw another worker walk behind the other worker...he looked at me and looked away...I thought ok hes busy...went back to look again...It has now been 15 min...so I thought I would give it one more try to get someone to help me...walked back up to the front..Now all 3 of them are talking...the one I thought was a customer turned and looked at me...heck!!!...he was a worker also!!! I looked at all three of them and walked my happy butt out...went down the street to pep boys...in and out in 3 min..I will never go back to that Autozone again..nor will my husband...as I am the mechanic in the family...

Very helpful, knowledgeable, lets you borrow tools, reccomend

They take care of their commercial customers.

They was very helpful!! Got me back on the road.. A+ service..

Always helpful,,they test batteries and other things free,, free free free

Great prices and service here!

None your business. Google is too nosey.

They always have what I need!

Great help very good assistance

Went there today to get a vacume line manager told me to go to back and wait for him cause he has to cut it to length I waited over 15 mn in back so I walked out then he walked out with a customer parked next to me and said oh man I am sorry I forgot about you so I went to advanced Auto got my vacume line and was out in less than 8 min this was Auto zone in Biloxi Ms on beavoir rd

Its a auto parts store. 1/5 employees working.

Best service they get me in and ouit so I can continue my projects. Thanks autozone

Had just what i needed

Great prices and great help from employees

Have all you need

The staff was so helpful and friendly!

Need more experience counter help

Some of the Crew, needs to be trained in Car parts. Some of them are just lost.

Nice store. Parking is a bit of a hassle if you park near the roadway entrance.

Garbage. Walk in to have them help with my check engine light. One employee offers to help, but cant walk outside with other customers in the building. Meanwhile there are two other employees talking behind their plug wire wall. Then a 4th guy walks in and goes straight to the back. Been here 15 minutes with no help

Very helpful..fast service