Lindsey was such a great help. I didnt feel any pressure for a sale. She was patient, kind, courteous and a pleasure to speak with. Mattress King truly just wants you find your dream bed. I am very happy with my experience at Mattress King. The moment you walk in the door youre greeted with a smile and science. Their sleep scan really helps find the right bed for you and your partner. I never really knew what I needed before a sleep scan. I appreciate that Mattress King took all the pressure off buying a mattress. I will recommend this business to anyone and everyone.
Best experience ever! Take the bed test, it’ll match you to the proper support bed based on your needs and the data collected by the sensors on a mattress you lay on. They will show you a few to try out (in your price range), and offer you financing options. They also offer the same prices and deals the companies have on their site. The stores are both locally owned and no sales person makes commission so there is no pressure to up sell. DEFINITELY go check them out!
A very friendly sales person helped me make my purchase over the phone and scheduled the delivery. The delivery team called ahead when they said they would and promptly delivered the box spring I purchased. They went straight up two flights of stairs without missing a beat and unpacked and installed the mattress in just a few minutes. Great product and super great service.
Lindsey was very knowledgeable and they were able to get my new bed to me very quickly. The verdict is still out on whether I chose the right one, but the staff is awesome
Great service! The sales women was so nice and helped us go through multiple mattresses.
The whole process was great. Kaleb was great and knowledgeable and made the shopping experience fun. The crew that delivered where nice, quick and asked about height options to make sure our new mattress fits us just right!!
Val at Mattress King was very patient and wonderful to work with. It was very low pressure and she helped us find a great bed for our needs. When the delivery crew came to deliver our bed they were very friendly and took great care installing the bed and hauling our old one away. Would recommend the entire team again!!
Clark is a Fabulous salesperson. No pressure and honest answers. Great selection of mattresses. Perfect delivery! I would definitely recommend this store for your mattress needs!
Friendly, helpful, great salesman. Answered questions efficiently, no time wasting, relaxed. Great place!
Everybody made buying & delivering my bed Super simple plus the delivery men were super helpful setting my bed up too😁Thank you so very much
Impressed with Paul and helping me with deciding which bed mattress would work for me after using SleepScan. Also impressed with Robby and other delivery driver showing up early on a Saturday to deliver new bed mattress and box spring.
Right from the beginning, I had a lovely experience with Mattress King. First, they are conveniently located in the heart of Bozeman. Although there was construction going on near their establishment, they used big signs to indicate they were still operational. I was greeted by Valerie as soon as I walked in. We did a sleep analysis before she escorted me to each compatible mattress. She wore a mask and maintained 6 ft. the entire time.I returned later in the day to finalize my purchase and bring my mattress/box home. Unfortunately, my purchase included a 10” mattress box, which was too high for my bed frame. I immediately called MK, and explained the circumstances. They were super helpful and willing to do an exchange. Due to COVID and lag in deliver systems, I wasn’t able to receive my mattress box until the following week. However, MK was SUPER flexible in providing free delivery, installment, and return to offset the delay.I was so incredibly blown away and satisfied with my service. MK already has 5 stars, so I doubt my rating and review will do much. They certainly deserve it!
Friendly and helpful staff. My mattress arrived by the scheduled delivery date.
Kaleb was very helpful for picking out a bed that would work for both my husband and myself. They were able to deliver the mattress in only a couple of days and the delivery was painless. Thank you!
No pressure sales. Listened to what I wanted and showed me a few options and let me choose. Free delivery. Very happy!
The sales associate I worked with, Jeremy, was incredibly kind. He took time to get to know my preferences and why I was purchasing a new mattress. He was helpful and not pushy every step of the way. I felt genuinely comfortable with him, he made the experience a true pleasure. I couldnt be more happy with mattress king, they are always amazing!
Pleasant, helpful, efficient sales attendant. Responsive to my questions. Got the mattress I wanted on sale with no interest credit on Saturday and delivery on Monday. Thanks.
Very perfessional. Store was clean. Was very undecided on what bed to get and they showed me different varieties. They came and installed the bed frame I bought from them very fast. I would definitely buy from them again.
Very professional, helpful and knowledgeable. They delivered to us and the guys were nice.
What a great store! Friendly, knowledgeable staff, and wonderful products. The delivery and installation was quick, easy, on time, and very professional too. Highly recommend “going to the mattresses“ with mattress King.
Took grandparents in. Salesman talked to much and hardly let them think about anything. Was extremely fast service which was nice. Just wish he hadnt convinced grandparents so quickly without letting them think about the mattress they wanted or what kind.They did end up with a good mattress and Mattress King even allowed grandparents to change box spring to a smaller version for free. And free install! So all around I didnt care for the salesman but everyone else was great!
We bought two beds here previously for us and our son. This time we were just buying an inexpensive bed for spare room. They still delivered and set it up for free. Delivery guys were very nice.
Knowledgeable, friendly staff, great service
Love this place amazing service super easy to work with them.
The staff here was extremely kind and wonderful. They helped me find what I needed at a great price. I will be going back to them again
BEST CUSTOMER SERVICE IN TOWN...I initially went in and purchased a mattress towards the end of February. By the time I realized the mattress was not going to work for me, COVID-19 hit and the store was forced to close. Of course no one knew how long things would be closed and because of that, I was concerned that the date I could return my mattress would expire before they could reopen. Upon their reopening I called and not only would they honor the return, but they waved the restocking fee. I LOVE my new mattress and a HUGE thank you to Mattress King for handling a tough situation with such professionalism and kindness.
All the staff was all great they are super helpfully! Will recommend my friends and family.
Had the best experience from beginning to end with Mattress king. I wouldn’t want to shop anywhere else. Thanks guys!
Will not go anywhere else for mattresses. Jordan at the Matress Outlet was amazing, answered all our questions and sold us only what we needed. Product came in extremely quickly.
Salesman knew exactly what I needed. Delivery personal were friendly, knowledgeable, and addressed all my questions. They were great. I will return to this place of business again.
My fiance and I were working through their sister company and I had already gone through 2 beds that werent the right fit for me. I had called and asked for a refund and Jordan recommended to go to mattress king and use their bed match system. He was so kind on the phone and understood our situation. Once we got to mattress king Paul was so helpful and talked us through finding the perfect fit for us. He was patient and you could tell he was genuinely interested in helping us. We will definitely be returning to purchase a bed for our guest bedroom.
Great customer service!
Mattress king was a great place to buy a mattress. The salesman answered all my questions and they were in contact with me the day before and day of delivery for my mattress. Would definitely recommend !
We went in looking for a guest bed - took us about 30 minutes to come to a decision and Tashina made the purchasing process a breeze!
That was the best experience I have ever had buying a bed for myself the staff was great help left alone to make up my own mind i love my service with there help best time i ever had spending my money THANK YOU MATTRESS KING YOUR GREAT IM TELLING EVERYONE
We ordered sheets and matress covers for our tempurpedic bed by phone and they were delivered within hours to our home. It was much appreciated to have no contact service. Thank you Mattress King staff on Grand Avenue.
Helped me find the perfect mattress! Delivery and set-up was very fast!
The salesman was friendly and not pushy. I got a lovely bed, which was delivered exactly when it was supposed to be, by two fine young men, who covered their shoes and with a great positive attitude, set the bed up in my house.
We worked with Helen recently to find our new mattress and she was great!! Very knowledgeable, friendly, and not pushy at all! She showed us all of our options that worked well for us after using their Bed Match technology and explained why each one was best for our sleep style. We were given lots of time to test out each one and make our choice. She also did a great job of balancing us with other people in the store since they were a bit short handed! The delivery guys were also great about letting me know when theyd be at the house so I could make it from work to meet them. They were friendly, quick, and clean!!
Everyone was professional and the process went smoothly, from purchasing the mattress all the way through delivery. Would buy from them again in the future.
We are pleased with how we were treated at Mattress King. This is the third mattress we have purchased from them. We were treated respectfully and cheerfully. All questions we had were answered. We were not rushed or pushed to make a decision. When we decided on the mattress we wanted, delivery arrangements were made. The gentlemen who delivered and set up the mattress really gave us white glove service. They were careful of our door, walls and floors as they brought the mattress in and set it up. I highly recommend Mattress King.
Eddy and Helen were Awesome!Hands down this location of Mattress King is the best. Before we bought we shopped around, the other places didnt even compare, their personalities or their selection. We went back to where we started and are glad we did. We have had our Bed for a month now and we still love it and appreciate the follow up Eddy has done with us as well. Great Job yall!!
The team at Mattress King was wonderful to work with. We were moving from Maryland to Montana and they worked with us from picking out the mattresses, doing this online and over the phone and they also did a fantastic job setting up our delivery. The delivery guys that set up the mattresses were professional and very nice and they were on time. I would recommend Mattress King in Bozeman for all your mattress needs.
Mattress King did a great job, also the guys that came to assemble the bed were excellent!!!
The staff at Mattress King were friendly and very helpful. We bought a mattress and decided it wasn’t right for us but we were able to take it back and get a softer one with no problems. We love the mattress and would recommend Mattress King if you are looking for a great bed.
Got a bed from them( havent seen it yet) making pmts on mattress and excited to get whole thing. 🤗🤗🤗
Came in looking for a bed, Laurie approached us after a few moments and was very helpful with explaining each model of bed. She showed us a few models after telling her I slept on my sides. She left us alone for a few minutes while we lied down and discussed what we liked about the bed.After we decided on a bed, Laurie was very helpful with getting my information for financing the bed and then showing me my options for their special they had for buying a bed where you got $300 in free accessories or $300 off the bed. I picked the accessories and she suggested I get the 5 sided mattress protector and then showed me my other choices. I decided on getting the bamboo sheets they had and took them home.Laurie asked me what I was doing with my old mattress and I said I was keeping it. She then offered to have the delivery guys bring plastic over for my old mattress when they delivered the new mattress. The delivery guys were very nice and helpful with moving my old mattress and setting up my new bed. I also found out that they can come over and move my new bed when I move out of my apt into a house.I have had a lot of difficulty falling asleep until I got this very comfortable bed.I received 1 phone call from Mattress King asking how my bed is and have not been bothered since. I would highly suggest making your first and last stop at Mattress King.
Wonderful customer service, easy to work with! They replaced our broken box spring that was a few years old that had a knot in the middle of the wood. We are very grateful and will be forever customers!
Great experience! Only took about 10 minutes to buy a mattress and have it loaded into our vehicle!
The Bozeman staff was interested in listening to our desires & wants before helping to direct us to what would meet our needs. No high pressure sale.
This was my first time buying a mattress and I could not have asked for a knowledgeable staff who really had an invested interest in helping me get the best night sleep possible. Martin really went out of his way to understand my concerns and my budget. I havent slept this good in years. From the hello from when you first walk through door to the delivery and set up, you feel that everyone really does care about your experience. Thank you Mattress King!
Product as arrived on time and as shown on their site. Loving it!
Great customer service! They were so patient with us while we took our time deciding on our bed. Took a little while to get it, (3 weeks) but its perfect!
They were the best people I’ve ever dealt with doing a mattress and I appreciate all the hard work they did to help me and they went above and beyond and I so appreciate all that you did. I deeply appreciate everything that they did to help me and I couldn’t ask for anything more than what they did for me
Just bought a bed for our daughter. Clark and crew provided awesome customer service! This is our 3rd time purchasing from Mattress King and well be back in the future.
Jesse H. is always eager to help me find the right sleep solutions for my clients. I recommend him anytime someone is in the market for a new mattress.
Out of all my years working in the customer service world I know how a customer should be treated Lori the gal that helped my wife and I showed us showed us exactly how its done we were we were greeted within three steps in the door we were offered coffee or water she was so friendly and polite even when other customers walked in as for the delivery lets just say they vacuumed my rug before they left. thank you for the exceptional customer service
Great patience, very knowledgable about the product. The product we bought was fantastic, Id love to return for a 4th purchase from this company.
Fastest customer service Ive ever experienced. Thank you.
Went in knowing what we wanted sales associate showed us a mattress that we liked and said that its available now and we drove over and picked it up took less than an hour great customer service
Absolutely amazing service! Marty was very knowledgeable and made the whole experience a blast! The prices are also amazing! Thank you so much!
Quick, Simple and Easy. Staff was able to locate and work within my price range to find my right bed set. Chicago transplant who only needed one stop for all my bedding needs. Also, free delivery was perfect! Recommend!
Worked with Jeremy on a bed for our daughter and it was effortless. Did my homework on pricing of competition and he knew price points already, free delivery. So no complaints here and will return next time we need a bed
Great customer service and very clean store!
Helen was so helpful and kind. She gave me all the right information and made my move to Billings 10x easier. Thank you!!
I purchased a mattress and box spring for my son who attends school in Bozeman. The purchase was made by phone from across the country. I was amazed at how easily and efficiently the folks at Mattress King handled the transaction. I called and told them what I was looking for and was given a few options. I was guided through the website so I could read specifications and reviews. I was able to compare prices online and Mattress Kings price was very competitive and included free delivery. Delivery, even during move in weekend for MSU, was as scheduled. No hidden cost, no pressure to buy a bunch of extras or upgrade. Very straight forward- I definitely recommend them.
We got a twin memory foam here. No pressure in the sales. I was really impressed, especially since they said they would deliver down to Powell. They only go down once a month, but they don’t charge extra for it.
What a great experience! Walked in wanting a new bed frame, walked out with a new bed to better fit our needs! Martin was amazing! I recommend them highly!
We went to mattress shops in Cody, Wy and a handful around Billings. These guys were the easiest to deal with, the most knowledgeable about their products without having to read the brochures to us, and helped us out with an exchange effortlessly. Will be our go to place for bedding and the like in the future.
I highly recommend Mattress King. They were wonderful to work with and we couldnt be happier with our purchase.
Had a great experience with this business went in looking for a mattress and came out with a great price, free delivery, and a well priced dresser. 10/10 would recommend.
Great experience! Sales people were very helpful and delivery was on time.
Marty was very helpful and knowledgeable about it all and worked with us on the financing to make it happen.
Was a really easy and stress free purchase everything went really smooth a d quick great customer service
This was a great place to buy a mattress. Paul helped me find a mattress that fit me and never tried to push me into anything that I didnt want. If and when I need another mattress ill be back here.
Great store. Very friendly staff and great service. I have purchased several mattresses from them. The only place in Billings to buy a mattress.
Thank you Mattress King for the great service, frame and mattress. Will shop with Mattress King again. Highly Recommended!
Jeremy at the store on 24th was very knowledgeable and helpful. I did the bed match system (totally worth the 3 minutes!) and he showed me beds in different price ranges that would be best for me and explained the pros and cons of each.Low pressure environment, they let you look around as you please. They ask you what price range you are interested and do their best to stick within it.Delivery was excellent, they called before they came, and put booties on before coming in the house to protect my floors.Everyone I interacted with on the bed purchase was great to work with.
Amazing staff! Amazing service! Everyone is so friendly and knowledgeable. The best place in town!!!!
Marty was very helpful at helping us pick out a mattress that would fit both my husbands needs and my own! I highly recommend him!!
Very good service,would recommend these people to anyone.
I went in to make sure they had snap financing. Marty was very helpful. Thank you for your help!
Luke did a great job. Got a great mattress.
Great deal on a closeout mattress
Excellent customer service!! Our whole experience from the time we walked in the door from the time we bought our mattress was great!!!!
Great shopping experience! Marty’s a great salesman!
I just recently bought a bed from Mattress King and I am very satisfied with my purchase! Very friendly staff and great environment.
Some of the friendliest and most professional people Ive met. Highly Recommend.
Very helpful and friendly. Made purchasing a bed super easy!
Marty is amazing salesman! Very helpful and knowledgeable!
I literally sleep better at night because of the wonderful staff and quality mattress purchased from Mattress King.
They are so helpful and got me a great bed!
Had a awesome experience.The People are so nice.
Very helpful, great customer service, prices are great and they work with you!
There were very helpful and the experience was great
Excellent customer service!
Great experience. No pressure and great selections.
We had fast great service, very friendly
Very friendly and good prices
By far one of the best Businesses in town. I