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Ve
Review №1

The guys that came to deliver my new bed were personable, master movers and builders.

Al
Review №2

Helen is thee kindest! Thank you for making a difficult time for us easier. You are a joy God Bless kind people! And then flowers delivered, wow! That goes beyond customer service! God Bless!

Lu
Review №3

Clark was our salesman and he was super helpful and professional and we ended up choosing the Nectar mattress which just happened to come with a free bedding bundle for the 4th of July. Overall, we love the bed and are super happy. We did, however, find a fly stuck in between two layer of the protective cover. I emailed Nectar but they told me to just talk to Mattress King for a replacement. So I called Mattress King up and the lady I spoke to was awesome and she sent a replacement receipt to the warehouse right away and they completely replaced our bedding set. I will definitely be recommending Mattress King to friends and family as well as returning for any other bedding things I need.

De
Review №4

Very positive experience. No pressure and showed many options. Very courteous and friendly. Quick delivery and set up crew very cordial and efficient. Would recommend to anyone looking for a mattress.

Ma
Review №5

Friendly, helpful, no pressure sales and a great selection. I bought the Q Brilliance mattress with an adjustable base and I never knew a bed could be so comfortable. I have back, hip, and shoulder injuries to deal with and Im 60 years old, but after just a week on this bed I felt completely different in the morning, and after a month, no more morning pain, grunting, or bent over walking. I tell people that getting into this bed is like stepping off the earth into weightlessness.

Bo
Review №6

We love our mattress and the two young people who put it together were excellent. Its a very good company. Bobbie Dyer

Ro
Review №7

This was the 3rd store I checked out for buying a mattress. I was very impressed.I really liked the test they give you by laying on their test mattress, it really helps you to know what you need!Helen the sales person was fantastic!A super great salesperson!I bought a wonderful bed that adjusts at the feet & the head. I absolutely love the bed, it’s like sleeping on a cloud!They came delivered & set up my bed!!At no charge!!How wonderful!!!I will go back in the future!Fantastic service!!!!

Ka
Review №8

My husband and I loved our experience at Mattress King with Clark! After going to 4 different furniture stores in town to look at mattresses, we arrived at Mattress King as our last stop and felt so comfortable from the get-go. Loved the no pressure approach (they don’t work on commission). The bed match system made me feel more comfortable in the direction of choosing a mattress. Clark did a great job of introducing 3 different options and giving my husband and I plenty of time alone to discuss each one with no pressure. We decided to buy a mattress that day! After a few nights of amazing sleep (after 10 years of sleeping on a boxed mattress) I’m very confident we made the right choice. Highly recommend mattress king and have already started doing so to my inner circle. :) thanks Clark!

J
Review №9

Absolutely amazing experience! First off, we had no idea what we would need or like when we first started shopping around for a new mattress. We were so overwhelmed and confused at all the options there were and had no idea where to start. The cool thing was, they did an analysis on myself and my wifes back, to see where the pressure points are, and to fit a bed to our needs. There was no pressure, or trying to upsell us on something we either didnt want or need. All staff (including delivery guys) were extremely friendly and accommodating. I have never bought a mattress like this before and it is awesome! I will never go anywhere else and will recommend mattress king to anyone and everyone.

Pa
Review №10

We were very happy with Kyle.

Ly
Review №11

Smooth transaction from start to finish. Great customer service all around! We are so excited about our purchase and looking forward to a great nights sleep.

Da
Review №12

Absolutely great, very nice respectful salesman and delivery personal, will definitely recommend MATTRESS KING to friends and family

Ga
Review №13

Some parts of my experience were good and some bad. Good=friendly, courteous staff @ sales, delivery, customer service. Bad=took 7 weeks from day of selection to delivery day. Pandemic, severe weather and my travel schedule caused this delay. Resolved, but disappointing.

Al
Review №14

I have purchased 2 beds in the last 6 years -both uncomfortable. Someone recommended the BedMatch system so I tried it - 2 different times a few months apart. The same beds (although newer models) were recommended. I decided to go for it as it was a better method than lying on a bed in a store for 15 min which hasnt worked out well. My bed arrived earlier than expected and the delivery to Red Lodge was free. And the more important part was the bed itself. I have now slept through the night for 3 nights in a row. I cant tell you the last time that happened. I wake up without knee or hip pain and feel rested. This bed has been a game changer. The staff at Mattress King were amazing, the service beyond compare, and the bed is better than I hoped.

Du
Review №15

Everyone was very professional and the service was great. We have bought numerous beds from them over the years and will be back again. Delivery guys were great also. Thanks!!!

La
Review №16

I am so grateful for the amazing service I received. Everyone is so nice and I will always do business with Mattress King. The pricing fit my budget and I appreciate the staff and customer service I got. Thank you.

St
Review №17

Excellent place to buy a mattress, with no pressure sales( I dealt with Tom), a quick check on sleeping habits to narrow down your choices, good delivery service thats timely, and very good information about each choice. Plus a good family owned business...just an all around good business dealing experience.

he
Review №18

They were so helpful from start to finish! Thank you so much Mattress King!

Pa
Review №19

Your delivery team was so cheerful and fast.

Al
Review №20

The customer service was amazing and the bed match is still one of the best tools for finding the right bed.

Ri
Review №21

Mattress King is very professional and cares about their business and making sure each customer has a great experience. If issues do arise, like they occasionally do, they take care of situations 100%!They have a bed-match system that helps pick type of bed that fits you using science. Saves time trying to lay on a bunch of beds and getting lost.Went all out this time getting bed that lifts head/feet and has vibrational massage. Worth the money for sure!Will be back next time we are in need of a good bed.

Au
Review №22

Mattress King is the only place we get our mattresses! They recommended us the right bed and weve slept so well since then. We also found out that they have furniture for a really good price!

De
Review №23

If there was any doubt, I want to clear the air......Jay and his team INVENTED customer service! We have always purchased our beds from Mattress King and recently needed a replacement. We were treated very well once again!! The team was knowledgeable, kind, and patient while we asked questions and considered options. The bed match system took out all of the stress when selecting the perfect bed. Thank you again Mattress King for your passion for excellence!!

Ka
Review №24

The delivery service was suberb! Very nice and courteous! Thanks!

St
Review №25

Clark went out of his way to make sure we did not buy any old mattress. The purchase and the free delivery went so smooth. Having their crew grab the old mattress and box spring saves us so much time and trouble. Definitely shopping there again.

Mi
Review №26

I was treated both professionally and courteous by the gentleman who took care of all my needs.

Ja
Review №27

I was impressed how fast and courteous they were.. Knowledgeable and no pressure on upgrading to a higher end mattress.. I found one that is absolutely perfect for my back and hips. Slept soundly ever since..thsnks

Jo
Review №28

Great service. Nice people. We bought a fantastic mattress and so far its good.

Pe
Review №29

I needed a mattress quick for a guest and thats what I got - and it was delivered on the day I needed it!

Su
Review №30

Lost this customer after getting a mattress delivered that was damaged inside. The coils separated somehow missing whatever inspection it was suppose to have. Poor products for inflated prices, unless you buy the top mattresses they offer they no longer seem to care about customer service.

Ke
Review №31

Friendly and prompt service. We were able to get exactly what we needed.

Ed
Review №32

They make buying a mattress simple and easy. You can tell that they REALLY want to serve you, not just sell a mattress. They fit me for the perfect bed, my wife and I have never slept better.

Jo
Review №33

Excellent service!

Je
Review №34

Excellent service and fantastic products. The mattress was delivered yesterday, quick and easy, and my son was sleeping on it within the hour, slept for almost ten hours and didnt want to get out of the bed for school this morning. Id say hes very satisfied!

ti
Review №35

They were very nice gave us a great deal

Sa
Review №36

Felt like I was an inconvenience to the staff rather than a customer.. will not return.

Tr
Review №37

From the second I walked into this store I was completely taken care of. Tom got me to the right kind of bed for my bad back. he showed me all different price ranges as well. when I came back to buy the bed, Jeremy helped me out with getting the financing. it was fast and very easy and stress free! then came delivery. I have a very busy work schedule, so they got my bed delivered to me the very next day so I could have it before my crazy week. the people who delivered it were very nice and clean in their work. I have never been so impressed by customer service! they definitely went above and beyond! I ABSOLUTELY recommend them to anyone who needs a new bed!

Qu
Review №38

This was my first time buying a mattress and I could not have asked for a knowledgeable staff who really had an invested interest in helping me get the best night sleep possible. Martin really went out of his way to understand my concerns and my budget. I havent slept this good in years. From the hello from when you first walk through door to the delivery and set up, you feel that everyone really does care about your experience. Thank you Mattress King!

Sh
Review №39

You seriously need to discover this place! We are so lucky to have a quality, family operated business in Montana that has integrity and truly cares about its customers AND its employees. I promise you will have an enjoyable, educational experience when you visit one of their beautiful stores. And the opportunity to really understand what type of mattress is the best fit for YOU.

Br
Review №40

We purchased our Tempurpedic mattress from Mattress King. We loved the way we were treated and how we were able to find what we wanted with no sales pressure. We were given the red carpet treatment with an excellent finance option. We have not been disappointed with our purchase and have highly recommended Mattress King to our friends. We were happy to learn we could order furniture from them as well and have a cute entry way bench from them. We will always go back!! 5 stars!!

Na
Review №41

The people at Mattress King certainly go out of their way to accommodate their customers. Just bought our 4 th mattress from them. We are satisfied customers.

Ja
Review №42

Luke was awesome! Mattress King is awesome for lots of reasons like being upfront with your warranty conditions, and not paying their employees in commission so you know theyre not like sleazy car dealers, they just really know what theyre talking about. Awesome experience, wont be buying elsewhere as long as Im in billings.

Ro
Review №43

My husband and I went to shop for a king size mattress. We were greeted with a warm welcome and was introduced to a salesman right away. He was on top of his game and he offered us some great options. He helped us find our new mattress while patiently waiting for us to decide. His customer service was amazing and he answered our questions for us.I recommend anyone looking for a great fitting mattress to this store to get the right fitting matress to match their sleep pattern. My husband and I are happy with our big purchase.

Sh
Review №44

Great store. very knowledgeable. excellent experience. would recommend to anyone. service was outstanding i sleep on one of their mattresses.. changed my life!

Jo
Review №45

I would recommend them for all of your bedroom furniture needs - even if youre just looking, they can point you in the right direction and offer helpful suggestions to make the decision making process easier. My husband and I have made two purchases from Mattress King in the past two years. The first being a Queen Mattress from their Grand Avenue Location. We worked with Jay, who asked us questions about what we wanted and needed, and then gave us options that fit our budget. I did not feel like he was trying to sell us on something, rather he was genuinely trying to help us find a mattress that we would both sleep well on. Our second experience with Mattress King was in November. We purchased a Dresser and a Headboard/bed frame from their Warehouse. Our experience was very similar to our in store purchase. We did not experience any pressure to purchase, and the young men working were very helpful in helping us find what we needed while staying within our budget. We had Mattress King deliver to our home with both purchases and were extremely impressed with the process. The young men were courteous, efficient, and very professional.

Kr
Review №46

Their customer service is amazing! They replaced a few year old box spring for us after it had broken. We will be forever customers.

Ly
Review №47

It took us a long time to find a mattress. I think every staff person waited on us at least twice. They were all courteous and patient. We didn’t find the perfect mattress on the first try but eventually did.

Ba
Review №48

This place knows how to treat people! Customer service is top priority here from the sales floor, billing/management to delivery. I have purchased 4 mattresses, pillows, sheets & mattress protectors here and every time I purchase something I feel like family. I am a review reader and I want people to know that they dont have to worry about whatever purchase they make here. Mattress King will stand behind whatever they sell 100%. I love the fact that you can try a bed for 30 days here. My husband and I tried a few beds before finding the perfect one and Mattress King went out of their way to make sure we were happy. They genuinely care about their customers. BUY YOUR MATTRESSES, SHEETS, BED PROTECTORS & PILLOWS HERE! You wont regret it. Free professional delivery is a plus!

gi
Review №49

Very friendly service! Marty helped us find an affordable and comfortable mattress set within my Moms budget. The bed match system is awesome and helped match me to the right fit! Also, free delivery in town is a perk!

Ch
Review №50

Came in on the 4th of July - when most stores were closed - needing to purchase two beds that we needed immediately. They performed a computerized “bed match” evaluation on us in order to help us select the best beds for our body’s needs. We quickly found two beds that will suit us nicely, and the price was great. With the fantastic customer service provided by Val, we are very satisfied with the transaction. Thanks Mattress King!

Ma
Review №51

Great service and great prices!

Ap
Review №52

Our experience was Awesome, Kaleb was so attentive and explained each bed beyond our expectations! We were very pleased with the customer service at this location and our future business will be here for sure. Thank you Kaleb!

De
Review №53

Appreciated so much the infinite patience of salesperson as we played Goldilocks for hours trying out and comparing mattresses. The bed match process that helped hone down to most suitable supports to begin with. Coffee, hot chocolate and cookies available to keep us going. Great experience. Thanks to you all!

Te
Review №54

The staff at Mattress King are very knowledgeable about all their products. They helped us pick out the perfect bed for us. The delivering staff were so professional when they came to our house. They made sure their footwear was always covered before they stepped into our house no matter how many times they had to go in and out. Thank you, Mattress King!

El
Review №55

I felt very confident being helped by marty. He was super helpful and polite. My 10 month baby even liked him. Definitely recommend others try them out. He helped us save every penny we could on our new bed!

Em
Review №56

Everyone at Mattress King is always been so helpful every time we come in. I was very impressed with how knowledgeable the staff is on all of there products. Mattresses, pillows, everything. The bad match machine was also very cool to see and use.

Ha
Review №57

Really helpful and kind. Was able to find what we needed easily. Super good customer service, I will be comeing back,again definitely

Lo
Review №58

Best investment ever! We recently purchased a temperpedic with adjustable bases. Back pain is virtually gone. Love the massage feature. Great service and experience. Thank you!

Al
Review №59

I absolutely love all of the amazing products and customer service I have received from Mattress King! They helped get me some great mattress protectors for my kids beds, and we of course love our bed we bought from them! I highly recommend them for any need, great or small!

Ce
Review №60

Bought our first tempurpedic today! We had a great experience with the bed match system and the staff. Very helpful on our purchases today! Highly recommend!

Pa
Review №61

We bought a mattress & supplies. The staff was knowledgeable. Delivery service was excellent. We had a very positive experience and will consider them again.

La
Review №62

We bought a mattress from Laurie. No pressure no hype, she helped us find the perfect mattress weve been sleeping on it for a couple weeks now and just love it.The delivery guys were just awesome.

V
Review №63

They are INCREDIBLY helpful and kind. Will always recommend Mattress King for their impeccable service. Thank you Marty for the help!

Fe
Review №64

Freaking awesome! I the help was immediate and it was easy to find what I was looking for! The prices were definitely worth it.

Je
Review №65

We received outstanding service and excellent advice. The salesman was very low pressure. We’re repeat customers and will be back for future purposes.

Da
Review №66

Very friendly and helpful, I will be shopping there again. Prices are great and good quality merchandise.

Ki
Review №67

Love my bed! I came back and got another one! They were all so helpful!

Sh
Review №68

Excellent service, superior brands, coupled with knowledge for the best mattress for each individual!

Sc
Review №69

Martin was great! Knowledgeable, and did not pressure us into a sale. Great service!

Kr
Review №70

Super friendly and helpful staff. Courteous and we had our mattress picked out in no time.

Di
Review №71

Great place nice people great customer service found a great bed quickly

Sh
Review №72

Great service

Me
Review №73

Super friendly and helpful customer service; great products. Sooo excited to get amazing sleep in my new bed!

Br
Review №74

I like the mattresses I like the pricing I like the service I like the delivery guys

Le
Review №75

Very pleasant experience the bed match system works great. great staff highly recommend

R.
Review №76

Knowledge & Friendly service with a Great selection. Her pleased with everything!

An
Review №77

Really liked the people working there. Didnt try to sell me all extra stuff, took the time to explain their products, just good people, enjoyed shopping there.

ja
Review №78

Very helpful and knowledgeable staff zero pressure overall a great experience

Tr
Review №79

The guys here went above and beyond to help me purchase a mattress! Super happy!

Ba
Review №80

Very helpful and personalized service. Also very affordable.

Th
Review №81

Best customer service Ive ever had. Reasonably priced, and I love the bedmatch system.

li
Review №82

Kaleb was an absolute gentleman to work with, and the delivery men who moved my bed were so kind and great with my dog! wonderful people!!!!

Bl
Review №83

Very helpful and knowledgeable able to find what we needed and quickly

Br
Review №84

Very helpful and informative did a really go job

Do
Review №85

Marty was very helpful and friendly. Gave us plenty of time to think and discuss without making us feel pressured.

To
Review №86

The salesman is very knowledgeable about his products.

Ja
Review №87

I bought a bed here years ago and I was so pleased with the product and service that Im back for another. Thanks Luke for all of your info and help!

Cl
Review №88

Descent prices and great service

Aa
Review №89

Matt was an awesome sells agent buying the mattress was seamless process

sw
Review №90

Thank you for treating us well and working well for us! Martin helped us find the perfect mattress!

Jo
Review №91

Excellent customer service and very reasonable prices

Kr
Review №92

Martin was amazing and very helpful!! Will definitely return!

Sh
Review №93

Very good customer service. Freindly and fast was in and out in 10. Everyone had a great personalitie, and was very acoimidateing.Now I dont have to sleep on the floor with the spiders.

An
Review №94

Fast and friendly, very easy to work with.

He
Review №95

I had the best service.

An
Review №96

Marty helped me online find the couch that I wanted. Thanks for your help!

Wi
Review №97

Nice store, helpful people

C
Review №98

Very prompt in service and no pressure sales

Ca
Review №99

Best customer service around!!

Se
Review №100

Great mattresses at the best price

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